Restored iPod Color Display model 40 gb; photos gone!

I'd been getting error messages in iTunes whenever I synched my iPod Photo, something to the effect that "iPod "Cyclops" cannot be found"
This came after I upgraded to OS X Tiger. But then, it would synch just fine.
After I upgraded to Tiger 10.4.5, it wouldn't synch photos any longer.
I decided to use iPod Updater to restore it.
Oops! Bad idea. Although it loaded my Music Library fine, there are no longer any photos viewable in my iPod.
I tried manually dragging a few sample folders in, but they do not display, even after resetting the iPod.
It's not the end of the world, but I DID buy an iPod PHOTO, and I enjoyed scrolling through them.
How do I get them back?
Thanks in advance
PowerBook G4 Aluminum 15 Mac OS X (10.4.5)

Since my iPod was stolen at the end of March, this question no longer has a purpose.

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Help with ipod color display

Tenog un ipod color display de 60Gb de capacidad, recientemente le hice un software update y la capacidad del ipod cambio a 18.1Gb y no eh podido cambiar la capacidad. Ya intente restaurarlo, hacerle otro update, darle format y no sirve nada. Que puedo hacer?

Tenog un ipod color display de 60Gb de capacidad,
recientemente le hice un software update y la
capacidad del ipod cambio a 18.1Gb y no eh podido
cambiar la capacidad. Ya intente restaurarlo, hacerle
otro update, darle format y no sirve nada. Que puedo
hacer?
Lo siento, mi espanol no es muy bueno.
Puede hablar ingles?
El articulo que puede aydarle no esta en espanol, pero:
http://docs.info.apple.com/article.html?artnum=93499
CG

HT201263 after restarting and restoring ipod touch, display is still white screen

after restarting and restoring ipod touch, display is still white screen. I have done this several times. One time, the display went to the home screen, but immediately went back to the white screen when I plugged it into the charge cord. The music continued to play however. help!

If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar

Ipod color display

I just bought an ipod color display and downloaded a movie to my MacBook. How do I download the movie to my ipod, so I can watch it?

The iPod with color display is not capable of movie playback.
The only iPod that is is the iPod 5th generation (iPod video).

Problem with my 20GB Ipod Color Display

I bought my Ipod with color display a month ago. After charging it one day, my menu button suddenly wouldn't work. Everything else was working fine (all the other buttons) but the menu wouldn't show up, except I could still hear the clicking sound. For the next three days it wouldn't work, but on the fourth day everything was fine again! I have no idea what was wrong, but I have taken very good care of my Ipod since I got it.
Did anyone have the same problem?
And would Apple allow me to send it back for a repair even if it is working ok now?
Also, should I buy the extra warranty for my Ipod?
Lastly, where is the page on the Apple website where I can email an Apple representative with a question about my Ipod? (or at least the email)
Another thing - my Ipod seems to charge incredibly quickly, it doesn't take 3-4 hours as Apple says, and it seems to drain the battery faster than 14-15 hours too. and I don't look at photos on mine. Is there something wrong with my battery?

Hey,
As for your last question, the battery will charge to 80% in about an hour, and use about 2-3 hours for the rest.
-Matt

I am getting error 1428 when trying to restore ipod 20 Gb model.

When trying to load music to My Ipod using Itunes nothing happens. The Ipod states that it is full to capacity although no files show in Ipod under any headings. I have tried to reset ipod and I have tried to restore it to origonal settings, that is when I get the unknown Error (1428).
My Ipod is the 20 gb unit with click wheel model. I purchesd the unit used and was having no problems in the three months that I had it.
I would appreciate any help I can get. Thanks
DEll Windows XP Pro
DEll Windows XP Pro

There is a possible fix posted here.
Error 1428.

Wrong ipod color displayed when I sync with iTunes

Anyone know a way around this? I own a white iPod video classic 30G. I had the battery changed a few months ago, and since then, when I sync with iTunes, it shows up as a black ipod. I'd appreciate any information anyone has! Thanks.

Is the serial number the same as you sent in? Did it look better when you got it back than it did when you sent it (no scratches, etc.) Apple often times just exchanges them for refurbished units and I wonder if you got a refurb that accidentally got the wrong color face plate installed.
Patrick

How to restore ipod in recovery model from another computer?

I've updated new os which is 4.2. the problem is my driver doesn't recognize the USB driver. I've tried to reinstall the driver but with no luck.

Sorry, read that as Snow Leopard. Open the drive and drag the little icon to the Favorites section or toolbar in Lion.

IPOD Color- Corrupted- restored- black/white menu+not working (WinXP)

I got an iPOD Color Display last year, few days ago, it started going nuts. Windows were not recognizing etc.
After the restart-reboot-restore it has a Black/White GUI and still windows can not recognize it. Windows say that it is a generic USB hard drivem iTunes say that it needs to be restored (and after every restoration, it needs to be restored again, and it is not working anymore, even if it is alive).
iPOD's screen shows the exclamation mark over an envelope.
HELP!!!
Is there any advance utility, which for example, could make iPOD an image of a filesystem, in order to everything be overwritten (factory settings)

Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

Updating and Restoring Ipod

When I connect my IPod (color display) to my computer, ITunes recognizes it only if Norton AntiVirus is turned off. Display says there is an available update for the IPod, but when I try to install it I getan error message "Error 1415 -IPod cannot be updated or restored". Can anyone help?

You actually don't need to update your ipod, and the same thing happened to me. Mine finally did it when I restored it, but the update didn't seem to change anything...
Presario 6000 Windows XP 64 MB Vid Card

IPod Color and Lyrics

Is the new lyrics feature of iTunes 5.0 and the iPod Nano accessible from exsiting iPod Color Display units? My guess is that it is not, but I'm curious as to whether anyone can confirm this.

Well I don't know the exact answer for it. However why don't you just save the lyrics as a .txt on your computer, and then transfer them to your ipod.

Ipod w/color display not recognized by Mac

I cannot get my Mac to recognize a new ipod w/color display, which has previously only been formatted to a PC.
I used to have my ipod w/color display linked to my Mac, but, then it was stolen. My friend, who had the same exact ipod, gave me hers, which is the one I am now attempting to use on my Mac. She had it linked to an out-of-date version of itunes on her PC. I am aware this could be the issue.
However, on top of this, the new ipod has some battery issues. I have not been able to get my computer or charger to recognize it; when I plug it in to either it does nothing. It only works when attached to ihome or a car charger. I took the ipod to my local Genius Bar, who was able to get it to come to life when attached to their Mac. Ultimately, they restored it but told me that the battery was corrupted (they said that it was fully charged but the battery was still reading itself as dead, thus not turning on).
Why can I not get my Mac to recognize it? If I have it connected to my Mac, shouldn't it come to life when I plug it in? If I can't get it to come to life, how can I update it? Will a new battery fix any of this???

Hi SultanAshraf,
Welcome to Apple Support Communities.
It sounds like there is an issue with your iPod shuffle being recognized by iTunes on your Mac. Try the suggestions in the in the troubleshooting assistant below, they will resolve most issues like the one you described.
iPod shuffle (2nd generation) Troubleshooting Assistant
https://www.apple.com/support/ipod/five_rs/shuffle2gen/#
I hope this helps.
-Jason

I am going to buy myself a MacBook Pro in the near future and was wondering if the new Retina Display model would be worth the extra cash. I will mostly be doing photo/video/music editing.

I am going to buy myself a MacBook Pro in the near future and was wondering if the new Retina Display model would be worth the extra cash. I will mostly be doing photo/video/music editing.

if you're not in a big rush - why not hold off until Adobe and Microsoft releases an update to support the Retina Screen.
Don't get me wrong - the Macbook Retina is a good and videos look great - but when it comes to Photoshop, it's a little blurry and the fonts in Excel and Word is pretty blurry too.....I own one....
In any event, if it's something you can live with - then by all means - go for it.....
Otherwise - get the non Retina Macbook Pro - it's cheaper, and it's user upgradeable in both RAM and Hard Drive.
Good luck.

HT201471 I updated my iPad 2 (model A1395) to IOS 8 and all the colors changed and the photos are like negatives. why? and how do I fix it?

I updated my iPad 2 (model A1395) to IOS 8 and all the colors changed and the photos are like negatives. why? and how do I fix it?

Looks like someone changed setting in iOS8.
Change this setting.
Settings -> General -> Accessibility -> Grayscale or Invert Colors

Photos on 60gb iPOD color

When I try to upload pictures to my new 60gb iPOD color, and maybe I'm not doing it right, but I have iTunes open, then I go to iTunes, then Preferences, then Photo, then I'll tell it to "Synchronize photos from iPhoto and select the roll I want to upload, then with my iPOD plugged in, I'll get a message saying, "Preferences were not saved for the iPOD(my ipod name)because it could not be found".
What am I doing wrong?
Thanks!

This is done

Restored iPod Color Display model 40 gb; photos gone!

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