Restored iTunes wants to sync old image of iPhone
My harddrive crashed. Bought a new one and restored from iDrive the last version of my iTunes library (several months old). When I try to sync my iPhone apps, by selecting the Sync Apps check box, the current image of my iPhone applications screens (OS 4.0.2 organized by folders) disappears and iTunes displays the several month old version of my applications (pre OS 4.0.2, no folders). I want iTunes to just refresh my apps on my iPhone and backup the current image. I have succesfully synced my iPhone, with Sync Apps unchecked. That sync appeared to backup the phone, but iTunes still changes to view/image of my applications to the old version when I check Sync Apps.
Even more curious, there's no music on my iPod, but when I look in the files on the iPod, the music is still there. I'm not sure as to what I do next, do I delete the music or no?
Also, music + videos = 40 gb. I'm assuming there's some duplicates somewhere on my iPod?
Similar Messages
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I have a used mac computer. I want to sync and update my iphone. Currently itunes tells me that my iphone is connected to a different itunes account and will sync, but delete everything from my phone. How do I make itunes sync and update my phone without deleting all the current information on my phone?
Iphone will sync with one and only one cpomptuer at a time. Syncing to another will erase the current content and replace with content from the new computer. This is the design of the iphone.
It will erase the content when you sync.
Why not update from the comptuer with which you normally sync? -
ITunes could not sync contacts to the iPhone because an error occurred
When I connect my iPhone to my iMac (OSX version 10.6.6), and open iTunes and select "sync" - everything syncs (my Apps, Music, Movies, TV Shows, Podcasts, books, Photos and Calendars). However, I get an error message popping up saying: "iTunes could not sync contacts to the iPhone because an error occurred while merging data".
I have unchecked the contacts button in iTunes and then sync works fine.
I have deleted all my contact in my Address Book on my iMac and tried to sync. Again, same error message as above.
I have not tried to restore the iPhone as I am worried to loose my contacts saved on my iPhone.
Who know how to solve this problem? ThanksHi Charlotte
I had the same problem for one year now and it affected my contacts, then later my calendar.
I followed the Apple troubleshooting guides and finally managed to make it work again.
First try the following guide:
iPhone, iPad, iPod touch: Troubleshooting contact and calendar syncing via USB on Window
http://support.apple.com/kb/HT1692
For me I noticed that after I updated ITunes to latest version (using the full uninstall from the last point of the guide above, section "Reinstall Apple Mobile Device Support and iTunes"), I could sync with another Windows user account (on another computer actually)
Since I wanted my own account to sync again, I then used the advanced troubleshooting guide:
Advanced troubleshooting for Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010
http://support.apple.com/kb/TS2776
In my case the point 4 in this guide helped, but since I had no MobileMe, I just killed the OS process SyncServer.exe, then renamed the SyncServices folder to SyncServices.old and restarted the PC.
You should try all the steps in both guides in the order mentioned, to see which one can help, I don't advise you to start directly with a step in a guide
Good luck
Iphone 4, iOS 4.3.3, Outlook 2007, Win 7 64Bit -
ITunes could not sync bookmarks to the iPhone...
I've been running into this problem when trying to sync my iPhone 4 to iTunes for a while now. I was hoping that the latest iOS update would have fixed it, but it seems like it didn't.
I get this error every time I try to sync:
iTunes could not sync bookmarks to the iPhone "Crake" because the bookmarks are in use by the iPhone.
Close the bookmarks settings on the iPhone, then sync again.
I'm running Mac OS X 10.6.7, iTunes 10.2.2 and iOS 4.3.3.
I have already restored my iPhone, replaced the bookmarks and closed all applications before syncing; nothing seems to work.
Does anyone else have this problem? Is there a solution?
Thanks!Just spent an hour with Applecare support.. I had been getting a message when I tried to look at Bookmarks on the iPhone "Bookmarks are being synced. Please add the bookmark once syncing has completed" - this has been the message for 10 days now on the iPhone whenever I try to create a bookmark or look at Bookmarks list. Applecare advised resetting the Bookmarks in iTunes by manual setting but as I was talking on theiPhone I had to finish the call to do the sync.. Then I got the message in iTunes as above that the bookmarks are in use..
Need to retain Mobileme cos I don't want to lose KEYCHAIN syncing yet until I have worked out waht to do with the service not being available on iCloud.
I thought maybe the update of the phone to iOS5 would clear up this Safari Bookmark error but it was like safari had remained running throughout the update to iOS5 process - it looked exactly the same..
So frustrating .. and yet the iPad is working perfectly on iOS 5 - it and two computers are all in sync on all Mobileme items.. Just iPhone Bookmarks is out. -
Itunes could not sync contacts to the iphone
I have just moved my iPhone 3G to a new notebook Windows 7 Outlook 2010. Can't synch my contacts through iTunes from Outlook (8149 of them), receive error = itunes could not sync contacts to the iphone because an error occurred remapping record identifiers. Everything else syncs fine. All used to sync under XP Pro Outlook 2003. I see many posts and have tried almost all of the solutions offered. Apple please help us get back to being productive, not troubleshooting our devices. Any advice from others is MUCH appreciated. Thanks in advance.
Restored iPhone; reset sync, cleared the sync option for contacts, confirmed removal of all records on iPhone, disconnected and closed iTunes - tried this many times; restored all library files from old computer, cleared ALL records, reset sync, disconnected and closed iTunes, then synced again; tried process again after de-selecting option for calendars, email, notes, etc. as well as contacts; placed a single contact record on the iPhone, then tried syncing, next de-selected the option to sync contacts, accepted the removal of that (all) contacrt records from the iPhone, again set up iTunes to replace all contacts on iPhone. Everything syncs fine execpt for my contacts. I have been trying everything I can think of... about 16 hrs into it so far.
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My problem - when syncing and error messages comes up: iTunes could not sync calendars to the iPhone because an error occurred while margin data." I've tried turning the phone off and back on, & tried both USB ports but get the same thing. What can I do next since it doesn't give me even one clue as to what the error would be?
Before I started to resync calendars one by one as suggested in the troubleshooting article, I remembered something that came up in a sync when I first attempted : a 'which one do you want to keep' message about a repeating calendar event, which came up with three options, one from Calendar, and two from iCal on the phone. I deleted that event, then went through the calendar resync one by one, and all seems OK now.
In Music there is a way to find 'ghost' items that show up as grayed-out on the menus, so that you can try to reassociate or delete them. It would be nice to have a similar way to work with Calendar!
Thanks for pointing me to the right article. -
"iTunes could not sync calendars to the iPhone "ABC" because the iPhone disconnected"
Hi.
So, I have an iPhone 4 running iOS 4.3.5. I am syncing it using iTunes version 10.4.1 running on a MacBookPro running Mac OSX 10.7.1.
When I do a sync it runs through the usual steps, including the step where it says it is syncing calendars, and each step appears to complete in the iTunes window. However, as it finishes, a warning message appears saying "iTunes could not sync calendars to the iPhone "ABC" because the iPhone disconnected". Here's a screen grab of the error message:-
Now, the phone has not physically disconnected. I'm a bit baffled by this. It is a new iPhone 4, but inital syncs were performed without any difficulty. I have tried inserting a TEST event, to make sure that there is in fact a difficulty with the sync, and I can confirm that the error is not a phantom; syncs are not taking place. In additon, I have tried (albeit not methodically) to vary the particular calendars that are to sync, and the sync settings around old events, but to no avail.
Any suggestions for trouble shooting this would be gratefully received.
Thanks.Seems a workaround solution is here: https://discussions.apple.com/message/9159203#9159203
This seems to solve the problem but we'll wait and see... -
I get the message "iTunes could not sync calendars to the iPhone "name" because the sync server failed to sync the iPhone" every time I sync the iPhone 3GS with iTunes by USB. Can anyone help? Please !!!!
I posted the following to "iTunes could not sync calendars to the iPhone "xx" because the sync server failed to sync the iPhone. What does this mean??" at https://discussions.apple.com/message/15820680#15820680
I haven't seen it mentioned but the secret is to
Sync only selected calendars
Select "Remove Calendars" from the popup window
(This is ambigous: from where are the calendars removed? From the device being synced to)
Click apply.
Oops! My memory is already gone stale. I think I left no calendars selected, then clicked apply. Then I selected the calendars that I wanted, then clicked apply.
In any case, I had a blank calendar on my iPad and then I had all the updated events that I wanted on my iPad.
Thanks to all who provided some of the essential clues to resolving this problem. -
itunes could not sync infomation to the iphone because aconnection could not be established to the phone
[Reposting from another, similar thread which I started]
Hey. I "fixed" the issue for myself, although this fix might not be available to you. I have a home laptop and a work desktop both running W7. I was syncing contacts with my work computer because that's where most of my contacts originate, but it isn't essential that I do so. I exported my contact database from my work Outlook to a .pst file, dropped it in Dropbox, came home and loaded the updated contacts, and then synced the phone. It worked fine and I suppose that's how I'll have to do it from now on.
I've had random problems since our company "upgraded" to a Windows Exchange server with user data getting corrupted. After the server pushes updates to our desktops, I've had things like Firefox settings disappearing and such. I assume this was similar and iTunes couldn't find my contact database, or it was corrupted in such a way that it still works fine in Outlook but can't sync. Anyway, I don't have the time or patience to solve this on the work box and I don't know if I ever could. My eventual fix (probably coming soon) will be to buy a 4S
Good luck with your phone. Have you tried a restore? -
ITunes could not sync contacts to the iPhone because the sync server...
has anyone else gotten this message? and if so, what's the fix. i've talked to a "level 2" tech at apple and he had no clue.
"iTunes could not sync contacts to the iPhone because the sync server failed to sync the iphone"
this happens if i have contacts checked to sync. it synced fine on 6/30 but have been getting this problem today 7/1.I'm having this same problem and I've tried all the other fixes in this forum, except yours. Could you please be more specific? My question is below:
1.) erased the iPhone via iPhone settings. --> where is "iPhone settings"?
2.) deleted my pda from iSync
3.) plugged in the iPhone and restored it via iTunes
4.) resynced and everything is back to normal. -
I thought I would restore my iphone so I backed it up and everything it backed up fine.
It will put the firmware on the phone fine it also syncs but it come up and says warring it didn’t sync the number of apps. Then I press ok then I get this.
iTunes could not sync information to the iphone because a connection could not be established to the iphone
When I re plug in the I phone in it shows it the data synced but it’s all other
It’s just a 8 gig I phone
I up dated to windows 7 so I thought that was it so I tried it with windows xp the same thing happened
And the newest I tunes would a older I tunes workI thought some screen shots may help
The first one is at it syncs you can see at the bottom the apps are green and the other is yellow like it should be.
this one is after it syncs and the frist Warning notice the other now
warn #2
warn #3
and the i phone -
ITunes could not sync contacts to the iPhone...the iPhone canceled the sync
My phone refuses to sync ANY contacts. When iTunesis performing the Sync process, it ends stating that "iTunes could not sync contacts to the iPhone "MyPhone" because the iPhone canceled the sync."
This happened originally when I was running OS 3.0. As a fix, I upgraded iTunes and then my iPhone to the latest versions - v9.0.1.8 and v3.1.2 respectively.
I just finished doing a "reset all content and settings" and still no dice. Unfortunately, this won't allow me to sync until after I restore a backup, so I'm sure I'm bringing corrupt data back into the phone.
I tried changing my contacts to sync to my Windows Address Book, instead of the GMail that I use. No luck.
HOW can I simply ERASE the contact database on my iPhone so I can get it to sync again?...and an update.
I tried manually adding some contacts to the phone and they just don't save. The contact list stays empty. -
ITunes could not sync ^0 to the iPhone Unknown Error(-30) during 2.1 update
iTunes could not sync ^0 to the iPhone "iPhone" because an unknown error occurred (-30).
Restarting the installation did not help.
Rebooting my XP machine and then restarting the installation did not help.
I eventually had to go into DFU mode, restore (erasing all of my downloaded apps, movies, music, TV shows, ebooks, etc - almost 16 GB worth) and then let it try to restore. Then I got an error that my backup was corrupt, so I had to start over completely from scratch with a new profile.
All of this took... quite a while.
I have never had to do this for an update before, and am not especially happy about it.Also, FWIW, my phone is fully operational now - it was just quite a hassle to get there. My husband, who has pretty much the same setup as I do, but only uses his for web browsing and email, had zero problems installing 2.1 earlier today.
Considering my last iphone (2G) shattered (twice!), I may have to consider the fact that I'm just cursed.
(Also, this phone (3G) has never been dropped.) -
Hello.
I get this error message
iTunes can not sync apps to the iPhone because it can not be determined which apps are installed on the iPhone.
iTunes kann keine Apps mit dem iPhone synchronisieren weil nicht festgestellt werden kann welche Apps auf dem iPhone installiert sind.
Need HelpBasic troubleshooting is reset, restart, restore. Have the first two been tried?
How about simply unplugging the iPhone and plugging it back in to sync?
What has been done in an attempt to troubleshoot the issue? -
When I sync my iPhone with iTunes I get an error message that says "iTunes could not sync calendars to the iPhone because the sync server failed to sync the iPhone" How do I fix this?
I had the same problem. I found this site http://itprokb.blogspot.com/2010/10/itunes-could-not-sync-calendars-to.html
It worked for me. Good luck!
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