Restored iTunes

After doing a new rebuild on my system, I re-loaded iTunes, then restored the music files I backup up to disk. However, every time I attempt to play songs, it says "this computer not authorized to play 'song'". Upon using ID and Password, I get an error stating 'you cannot authorize more than 5 computers'. I have never used any computer other than just this one I am now using ... so I cannot deauthorize something that isn't there. Can someone please help me as my Library is reloaded, but will not work.

If your system crashes or you reinstall your operating system without deauthorising iTunes first, even a single computer can use up your limit of 5 authorisations. If you've reached your limit of 5 you have the option once a year to deauthorise them all in one go and start over again: About iTunes Music Store Authorisation and Deauthorisation
See also this article: One computer using multiple iTunes Music Store authorizations
If you continue to have problems you can email Customer Services from this page: iTunes Music Store - Authorization FAQ

Similar Messages

  • Restoring iTunes from Time Machine after losing data on iPhone. Help please

    Hello,
    I updated my iPhone 5S to the latest 7.0.5 today but for some reason it wiped my iPhone and I had to restore from an iTunes backup. However I then realised the last time I made a backup to my computer was 3 months ago, so when it restored it was only correct upto 3 months ago. All my SMS messages in that time has disappeared plus photos and old conversations I had stored on my Skype app. Strangely notes I had made in the "notes app" were still up to date?
    I then tried to restore from iCloud however it made a new backup in the meantime so also has a backup of my iPhone as it was 3 months ago.
    I do have an Iomega Ego backup drive plugged into my Mac Mini so Time Machine does back up my Mac Mini every hour.
    So my question is, can I restore iTunes as it was before I updated my iPhone to 7.0.5? Will that bring back all my old text/SMS messages, photos etc..? Or will it not work as I have now updated my iPhones to the latest OS?
    If it does work how do I actually restore iTunes, are their particular files I need to pick and is there a risk with doing this? For example will it cause conflict issues on my Mac Mini and iPhone.
    Apologies for all the questions, never had this happen before and I'm a bit relucatant to try it just in case I do something wrong.
    All help appreciated, thank you.
    I have a Mac Mini running Mavericks and an iPhone 5S that now has the very latest update 7.0.5.

    If you don't have a backup of your iPhone that you made with iTunes right before you updated to 7.0.5, then you can't restore your iPhone from that backup. You can't restore from a backup that you don't have.
    Notes.app is synced via iCloud, so that's why you still have it. Music on your phone syncs via iTunes.
    If you have your music in iTunes on your Mac, then all you need to do is select the music you want on your phone and then sync your phone via iTunes (either with a USB cable connecting your phone to your mac, or via iTunes wifi sync).
    If that music is in your external HD backup, but not in your Mac, you have to move it from the backup to iTunes in your Mac.

  • How do I restore iTunes library from Backup files on External Hard Drive?

    How do I restore iTunes library from Backup files on External Hard Drive and keep the new iTunes library on the External Hard Drive. I have all the media and playlist and .xml .itl files, just want the iTunes to recognise the content.
    I backedup my iTunes content by dragging to External Hard Drive. Formatted and reinstalled OS. My iTunes content is so large, that I wish for the Library and content to remain on the External Hard Drive. I have all the music files and playlists, I just cannot get the iTunes application to display all the content. Hoping to Not have to drag and drop all the content to be recopied into new iTunes organised files.
    Troubleshooting this by researching other conversations on the web, I have come stuck for a solution. One Troubleshoot told me to hold down the Command key and then lauch iTunes and a dialogue box will appear to Choose a new library, however when I try this, no Dialogue box appear to give me the option!?

    It sometimes has that funny switch symbol on it too.  
    tt2

  • After the latest update of Itunes I can no longer use it. Windows Error 127 and restore Itunes is the message I get. Do I have to download it again fro m the Apps store?

    Do I have to download Itunes again from the App Store after updating my original I can no longer use it.
    Keep getting the error message Windows error 127, restore ITunes. This has not affected my IPad at all.
    Hope someone can help.
    thanks Jean

    Hello Jean,
    Based of what you have provided then I would say yes download iTunes from Apple’s website and also make sure that your version of Windows is up to date as well. Take a look at the article below to walk you through that plus some other steps necessary to get you back to using iTunes.
    If you can't install or update iTunes for Windows
    https://support.apple.com/en-us/HT201668
    Regards,
    -Norm G. 

  • HT201184 My itunes app on my iphone is no longer connecting to itunes after IOS update. Can you help me restore itunes on my iphone?

    My itunes app on my iphone is no longer connecting to itunes after IOS update. Can you help me restore itunes on my iphone?

    Helo, I asked your question to be moved... good luck!

  • HT1751 After "Restoring iTunes Library Backup" it wont link to the files in the iTunes folder. I've followed the correct procedure, and iTunes lists all my music correctly (but with no artwork), but can't locate any of the files. Using Windows 7. Help ple

    After "Restoring iTunes Library backup" it wont link to the files in the iTunes folder. I've followed the procedure as described, and the iTunes folder is in the correct location. iTunes lists all my music correctly (albeit with no artwork), but can't locate any of the files.
    I've been restoring my iTunes folder from a backup hard drive to a new computer on which I've downloaded the latest iTunes (10.7). If this is a newer version than the one I backed up with could this be the problem? (I had the latest (to my knowledge) iTunes when I backed up the folder about 3 weeks ago, was this version 10.7?)
    Or is the version of iTunes (within recent updates) not an issue when restoring a library?
    Using Windows 7.
    Any help please?

    From the top of the page where the scripts live...
    The general method of use is to download the script to a folder of your choice, e.g. your Desktop, Downloads folder or create a folder at ...\iTunes\Scripts. Select a playlist or highlight some tracks in iTunes and then double-click on the script to execute it. If no specific tracks are selected the script will try to work with all tracks in the current playlist. Some scripts offer a choice of track by track confirmation of changes or fully automatic processing of the selection. Many of the scripts can optionally display a progress bar while running.
    You are strongly advised to backup your entire library, or at the very least the iTunes Library.itl file, before use. Test the behaviour of your chosen script on a small group of files first to make sure it does what you want before applying it to large numbers of files.
    Most builds of Windows will execute *.vbs scripts when you double-click them. If that doesn't happen then you might need to visit the Add/Remove Programs or Programs & Features control panel to enable the Windows Scripting Host. I can track down details if you have issues.
    Backing up and restoring data is an area that is often glossed over. Most people don't try to learn much about it until they've lost something important. (Me too )
    If your iTunes library was in the usual layout then normally copying the whole iTunes folder from the User's Music folder in the old computer to the User's Music folder in the new one will usually work fine. Ideally this is done before iTunes is installed so that there is no empty library to replace, and all settings are picked up from the old library. This post contains more details.
    tt2

  • Any way to restore iTunes and iPhoto libraries from failed Time Machine backup?

    Is there a way to restore iTunes and iPhoto libraries from an unmountable Time Machine backup?
    Background: I received an update alert on my iMac (mid-2010, 1TB) from Time Machine (wirelessly connected to a Time Capsule, 2TB 2013)  that it required an update and required rebooting, of course, it happened when I was in the middle of a project and I postponed the restart for later.  That evening I turned off the computer and coincidentally the next morning, the iMac would not start; it loaded to the Apple logo and about an 1/8 of the progress bar would load before the iMac would turn off.
    The iMac had been fine to that day (OS upgrades and all since 2010) so I was assuming something misfired when I declined the Time Machine update. I tried the PRAM and SMC resets mentioned in the forums but no dice. I then went into Disk Utility to try repairs and there were errors on the hard drive that could not be fixed. My next step was to erase the drive and restore from my Time Machine backup. Before doing that I checked Disk Utility and to my horror,  it told me that my Time Machine backups were unmountable so of course my first thought was that all my files were gone.
    The TC was under warranty so I called support and they referred me to the local Genius Bar. The Genius was great and showed me that my files weren't lost even though the Time Machine backup was unmountable. They recommended I erase the partitions, starting from scratch and I would have to transfer the Time Machine backup files manually by directly connecting an ethernet cable from the TC to the computer. If that didn't work, the hard drive was bad and needed replacement which they could take care of.
    I followed their recommendation and the hard drive is fine. I was so relieved to hear that my files were safe that I forgot to ask about all of the metadata that was lost in iTunes (de-selected songs, playlists, rankings, play counts) and iPhoto (geotags, names, etc). Any ideas / help? I sank considerable time into my music and photos and would love to have that time back.
    FWIW, I'm in the process of buying an external hard drive as a secondary backup to the TC as my confidence is a little shaken on the product line - the first time I ever actually need a backup and the backup is unmountable. My whole point of spending a little more and buying into the Apple ecosystem for a backup solution was to streamline the backup process and avoid these types of issues.

    Thank you for the reply. I tried the Disk Utility to repair my TC's Time Machine backup disk with no luck, it stopped with the message:
    Disk utility stopped repairing "iMac"
    Disk Utility can't repair this disk. Back up as many of your files as possible, reformat the disk, and restore your backed-up files.
    It took a night but I was able to copy all the TC Time Machine files to the external hard drive as a backup to a backup just in case. I'm still pretty bummed the TC's backup didn't allow for Disk Utility's restore functionality. Fortunately, the iPhoto library backup I dragged to the iMac from the Time Capsule backup worked without a hitch. On the downside, the "iTunes Library.itl" backup I dragged over is locked so now I'm checking out the forums for any ways to fix that. I temporarily created a new iTunes library with all my apps and music but plan on reverting to the old iTunes library if possible so I can start syncing my iOS devices again.

  • Restoring itunes from external hard drive

    -I used WD backup program to store itunes on external hard drive
    -hard drive on mac pro crashed, replaced hard drive
    -trying to restore itunes songsa from external drive and when I copied songs from external hard drive to new internal hard drive which has itunes program, only song titles appear and track number for songs I ripped from CDs. All info is present for songs I purchased from itunes (why is there a difference in the way these two are restored???)
    -Can I restore itunes from external drive so that artist and album are associated with each song title I ripped from CDs?
    Much appreciate all assistance. Thanks.

    I know MP3 and AAC save tag data, and I believe AIFF does as well (if you want to keep them in full-quality but space-greedy format). I don't think WAV supports tagging which is why they were lost. Read:
    http://discussions.apple.com/thread.jspa?messageID=9558241&#9558241
    This time make sure you have a complete backup of your itunes folder (which, in fact you may still have). That way you can recover your complete library and everything intact (as long as you keep your backups up to date).
    Here is a related topic
    http://discussions.apple.com/thread.jspa?messageID=9267109&#9267109

  • Hard drive crashed - how to restore iTunes

    A bad sector hung up my hard drive. I have a new drive now, but need to restore iTunes and songs. I have almost all my songs backed up on an external drive. SO if I download iTunes and the add in the songs will I be good and can I synch between iTunes and teh iPod? I can't turn my iPod into a hard drive since I lost the drive in the computer with no warning.
    Also, there were a coule songs that I had just bought from Apple, they were not backed up is there any way to get those back into iTunes? Thanks.

    *there were a cou(p)le songs that I had just bought from Apple, they were not backed up is there any way to get those back into iTunes?*
    The policy on lost purchases is that you have to pay to download them again:
    "Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage." iTunes Store: Purchased content can be downloaded only once
    You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on any of the links on this page you'll find a space at the bottom to email your query: iTMS Customer Service

  • How to restore iTunes Library from Time Machine on Mavericks?

    Please, can someone give me the instructions on how to restore iTunes Library from Time Machine on Mavericks?

    See Pondini's TM FAQs, for details.

  • How to restore iTunes library after operating system changed?

    How to restore iTune library after operating system changed on the laptop? The syn is not working because it doesn't recognize the computer.

    Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
    Sync Your iOS Device with a New Computer Without Losing Data - How-To Geek

  • Restoring iTunes library after hard drive crash

    The hard drive on my Macbook pro (mid-2009) crashed. I took it to the genius bar for a diagnostic. The drive was physically fine so they wiped it and reinstalled Mavericks, which is now running 10.9.4. I am restoring user files from Time Machine individually to keep things clean. Hooray!
    I'm now running iTunes 10.3.1. Years ago, I placed the iTunes library in Users>Shared on the hard drive, so my wife could access the files when she logged in. We don't need to do that now, so today I dragged all the music files from Time Machine to the "Music" section on the iTunes window.
    They seem to have installed and indexed fine, but I lost some of the original data--like date added and numbers of plays--which would be nice to have. (Then all now read as installed today with zero plays.) My playlists are all gone as well; I'd like to have them back.
    Is there any way to restore the music so those things stay intact, by basically making my library the way it was?
    I considered dragging the entire set of folders over from the Shared section of Time Machine, but was afraid the music would not index, and the folder structure and nomenclature was different (for example, it had iTunes Music instead of iTunes media and there were a couple other anomalies). I imagine this is because the Shared library was set up under a different version of iTunes.
    I hope this doesn't further complicate things but my user name was changed at the genius bar (from what it was prior to crash); they added my last name to my user name. I didn't notice till I got home. So far I have had no trouble accessing the files I have dragged in (Numbers, Word, etc), but don't know if the permissions on the music files might be affected.
    All help greatly appreciated. Thanks!

    Answers to all your questions are in the links below:
    What are the iTunes library files? - http://support.apple.com/kb/HT1660
    More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management
    What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html
    Where are my iTunes files located? - http://support.apple.com/kb/ht1391
    iTunes 9 [and later]: Understanding iTunes Media Organization - http://support.apple.com/kb/ht3847 - plus supplemental information about organizing to new structure https://discussions.apple.com/message/26404702#26404702
    Image of folder structure and explanation of different iTunes versions (turingtest2 post) - https://discussions.apple.com/docs/DOC-7392 and making an iTunes library portable.
    06/2014 ChrisCA post: Restore iTunes library from Time Machine backup - https://discussions.apple.com/message/26104480#26104480

  • Reinstalled Windows - how to restore iTunes from backup?

    OK, here's the short succinct and none-waffley version of my question:
    Under OSX there's a whopping big (xml?) file stored in the iTunes Library folder, but where is that on Windows? I've read about a Library.itl file, is that the same thing? If so, where on earth is it please?!?
    And now for those who don't mind reading a bit, I'd like to explain my problem (a blank looking iTunes library after reinstalling Windows / iTunes) in a bit more detail. A lot of hard work and many listening hours went into crafting those smart playlists and I'd rather like to get them back if that's at all possible?
    Here's what I've got to go on:
    - the "iTunes music folder" is on a disk partition that remained untouched during the reinstallion process, so all my music's still there (else I wouldn't be quite so relaxed about it!!!)
    - my "My Documents" folder is also on another untouched partion, but I don't think iTunes saves anything there does it?
    - before reinstalling Windows I backued up my "Documents and Settings" folder from C drive. I assumed everything I'd need for restoring iTunes would be stored in the "Application Data" subfolder (or whatever Windows calls this in english - it's Anwendungsdaten in german)
    So after reinstalling iTunes and before starting it for the first time, I copied my backup of "Docs & Settings/Rich in Berlin/Anwendungsdaten/Apple Computer/iTunes" to the corresponding place on C drive (and also the same named folder from "Local Settings"). Then I started iTunes, remembered that this is a PC not a Mac and saw an empty library window. Which brought me here.
    As I wrote at the beginning, I suspect Library.itl has something to do with it. Can anybody confirm this and/or tell me where to find it, please?
    Cheers
    a computer designed by the devil Windows XP Pro iTunes 4.8 and why do so many only use this to show-off irrelevant items they own???
    BeigeG3 400/256/40 OS921, PismoG3 400/640/40 Windows XP iTunes 4.8 and why do so many only use this to show-off irrelevant items they own???

    iTunes operates as a database of information for your music files. The actual music files are stored on your PC, not within iTunes. iTunes keeps absolute references of the music file location and other information in its database file. This allows iTunes to use music files from any location on the PC: different directories/folders on the main HD, another internal drive, an external drive, or a network drive (or any combination of the above). Each song reference has a specific and hardcoded path so iTunes can find and play (or sync) it. Move the file, change the path, re-map the drive it is on, and iTunes will lose the file (giving you the '!' of a ‘Broken Link’). Lose, move or corrupt the ‘iTunes Music.itl’ file and your complete Library will ‘vanish’.
    If you delete, corrupt, or otherwise lose your ‘iTunes Library.itl’ file, you will end up with a ‘blank’ Library within iTunes. Nine time out of ten, your underlying music files are still on the PC. They can be ‘re-Added’ via the File==>Add Folder/File menu command, but you will lose some of the music meta-data. Recovering your Library via backup copies of the iTunes database file, or from importing the XML file is always preferable.
    The iTunes music information (meta-data) is stored in two places: the actual individual song files themselves, and the iTunes Library database file (‘iTunes Library.itl’). There is a corresponding XML file that is created by iTunes, but not directly used. See: What are the iTunes Library files?.
    Song attributes stored directly in each music file are as follows: Artist, Album, Song Title, Year, Comments, Compilation tag, Lyrics, Genre , Grouping, Composer, BPM, Album Artwork, Bit Rate & Kind (Both not tags - inherent to the file itself).
    Song attributes stored in the iTunes Library database file only are: Playlists, Ratings, Play Count, Last Played, Date Added, Date Modified, Equalizer, Volume Adjustment.
    While it appears that all of the music attributes (except for Album Art) are also written to the XML file, when ‘Importing’ the XML file back into iTunes, it will not capture the Ratings, Play Count, Last Played, and Date Added attributes. The XML file can be somewhat useful, but it is usually better to have legacy copies of the ITL file for restoring your complete Library.

  • How to restore itunes music and playlists but run from external HD?

    Hi all,
    I recently upgraded my macbook from Tiger to Snow Lepoard. 
    I backed up my entire HD onto my exteral harddrive and fromated my HD and rebooted with Snow Lepoard. 
    Is it possible to restore itunes to exactly how it used to be i.e. playlists etc, but, is it possible to do this but run all my music from my external harddrive rather than adding it back onto the computers HD?
    Any help how to do this would be great. 
    Cheers

    Start iTunes with the option key held down. Guide it to the library file on the external hard drive.  This is all assuming it is on there in some sort of regular format and not in an image file or some such.

  • How do I restore iTunes library from flash drive backup?

    How do I restore iTunes library from flash drive backup?

    brigdool wrote:
    How do I restore iTunes library from flash drive backup?
    HI Brigdool,
    It depends how you made the backup.
    If you copied your entire iTunes folder onto the flash drive, just copy it back to the appropriate place on the computer.
    If you copied individual folders or files, add them back to iTunes by inserting the flash drive in your computer, and then dragging the files into your "Automatically Add to iTunes" folder.
    The first method recreates your library as it was, with all playcounts, playlists, etc.  The second method builds a new library with the same content.

  • HT4097 my ipad 3 is stuck in the "connect to itunes" mode. whether i restart or try to restore. when i try to restore itunes gives an error message saying an unknown error occurred (-1). any help.

    my ipad 3 is stuck in the "connect to itunes" mode. whether i restart or try to restore. when i try to restore itunes gives an error message saying an unknown error occurred (-1). any help.

    That error sometimes indicates a hardware problem. See 2nd link below.
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
    Take it to an Apple Store for evaluation.
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
     Cheers, Tom

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