Restored my iphone but it wont load the backup.
Hi. I restored my iphone making sure I backed it up before I did. There were no problems with the back up and it said it was successful. However after the restore I click on 'restore from the back up of 'name of backup'' and it starts to sync but then says it could not load the back up as the back up failed.
Is tehre any other way to load this back up?
I'm sorry, but I'm having a little trouble understanding you. You say it won't restart? Or are you saying something else. I am not aware of any program that Apple has that helps to restart a phone. So if you try to restore based on the support document that I provided you, what happens?
Similar Messages
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Ive just restored my iphone but it wont let me activate it now, either by wi-fi or through itunes. what do i do?
I just bought the phone off ebay and it was working fine before I tried to update it. This is when the problems started. Firstly, it wouldnt update because it said there was something wrong with the iphone, so i chose to restore it as there was nothing on the phone anyways. After I restored it, its saying there is no sim inserted and it wont let me activate it. I really need help with this.Try again now. I had the same issue this morning with my phone. After a restore it said it could not activate and to try again later.
If you try again and it doesn't work, click the home button and edit your WiFi settings. Forget all networks and start the activation again.
Instead of entering any WiFi details this time, scroll to the bottom and click "Connect to iTunes".
This is what I did and it activated for me.
**EDIT** Sorry, I missed the part about the missing sim. Mine did not say that. It just said "your phone could not be activated at this time. try again later" -
I made a new apple ID and im trying to restore my iphone but it wont sync to itunes
I made a new apple ID and im trying to restore my iphone but it wont sync to itunes and my iphone is disabled. I forgot all my stuff to the account i used on the phone. HELP ME PLEASE
http://support.apple.com/kb/ts4451
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I am trying to restore my iphone but it has been stuck at the apple logo with the progress bar and it shows no signs of loading at all. What should I do?
Hello kuukua.b,
Thanks for using Apple Support Communities.
Please try to restart and reset your iPhone by following the steps below, and then resume your restore process.
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
Take care,
Alex H. -
I have restored my iphone but it wont activate
I have retored my iphone but i can not activate my phone now?
This Apple doc might help ya out -> iOS: Troubleshooting carrier activation issues
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Need help!! How do i cancle my backup? It wont let me do anything! Trying to get my imessages and facetime to work
Hi Natasha,
Below is a copy of my post in another thread on this topic. I'm not sure which country you are from, but hope it's helpful.
Possible fix for Australian users on Telstra and using Tango
I'm using the iPhone 5S with iOS 7.0.1 on a contract with Telstra in Australia and have been experiencing the problem with iMessage and FaceTime not activating. My iPhone 4S on iOS 6 worked perfectly on the same network however.
I seem to have now fixed this issue by removing the Tango app (it is similar to Skype). Reading through this thread and seeing the refernces to TuGo triggered my solution, although I believe the 2 apps are entirely unrelated (just have a similar sounding name).
This fix may have been co-incidental, given that I had to wait quite a while for a sync with iTunes to complete. After syncing, I didn't check the settings for Messages and FaceTime to see if they had been activated. I just went straight to the Tango app on the iPhone and deleted it - hey presto, instantly both Messages and FaceTime were activated.
Hope this helps others in Australia who may have Tango installed, and are on the Telstra network.
John -
I am trying to restore my iphone but it freezes with the message waiting for iphone
My daughter iphone 4 appeard to crash, so i t
hvae tried to restore it thru itunes, however, after it has updated the software etc it apears to stop with the message in itunes "Waiting for iphone" having attempted this twice after restarting both phone and mac it appears not to have made a differencerecovery mode
open itunes on computer
plug cable into computer not phone
turn phone off
hold home button and plug cable into phone. do not release home button until an itunes graphic appears on device.
look to computer should have message about recovery mode click ok and restore
Peace, Clyde
if u need an article see
http://support.apple.com/kb/HT1808
if it says turn find my device off can be done at icloud.com or on the device settings - icloud - find my device -
Im trying to restore my iphone but it wont appear
anyone can help me
Hey chefdom,
Depending on if you use Mac or Windows, follow the troubleshooting steps in one of these documents:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
Welcome to Apple Support Communities!
Regards,
Delgadoh -
My iPhone has crashed during a sync and now I can't restore from backup as it is asking for password to load the backup yet neither the lock code for the phone or my iTunes Password are working... I have no other password to call upon and need the restore to retrieve info onto my phone, I am a real novice to this...... please help, !!!!
If anyone else is looking for a solution to this same problem, I was able to get it working looking through several older discussions.
The solution was to use the password that I had on my iTunes account the very first time I set up the iPhone about a year ago. I changed my iTunes password about 10 months ago; but apparently, the backups continue to use the password that existed when the phone was first set up.
A couple of troubling things with this are that 1) I didn't apply a password when I did the backup this afternoon so I don't understand why it was required when I did the restore a few hours later. and 2) it makes zero sense why iTunes would not be smart enough to use the current accout password when requiring the password to restore from a backup made with no password.
I thought iTunes and Apple were smarter than that. With so many posts stating exactly the same problem, it is clear that this is bug in the software.
Best,
Craig -
i tried to play candy crush, but when i launch, app closed. I tried all (reset, restart, reload, etc.) I have the app on my pc, but even if i try to sync, the app do not apply on my iphone. When i load the app direct on my iphone, same proplem, can t open
Thank you for your help are you aware of any apps that will work the iso 4.2.1 system that will let you watch movies on the phone. Also I tried to down load something else the other day and got message that Safari wont let you open this is ther any to see if i have the latest safari on my phone?
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i tried to restore my iphone but when it was restoring it said a problem occurred and now it just shows the itunes symbole and its telling me to connect to it but when i try to it doesnt show up on my computer
Hi there starbaeza,
You may find the information in the article below helpful.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
-Griff W. -
my iphone 5 keeps crashing all the time and has a delay of about 3 seconds when doing anything on it i did a factory restore on it but it didnt fix the problem i went to optus to see if they could help me as my phone is through them but they knew nothing i need help please my phone is only 8 months old
Plug the device into a wall outlet and leave it for about 20 minutes. If it has not powered on at that point try a reset by pressing and holding the home and power buttons for about 15 seconds until the white Apple logo appears.
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I'm installing the new OS and iPhone is asking for a password to "restore" my iPhone, but I've never used a password for the phone and don't know what it is! Can anyone help??
You selected Encrypt iPhone Backups in iTunes. Then you entered a password.
It would be that specific password it is asking for.
See here:
https://discussions.apple.com/thread/3284065?start=0&tstart=0 -
I bought a song off of the itunes store on my iphone but it wont play. I even tried to repurchase it but it says that I already purchased it. I have restarted my phone and turned it off but it still won't download or play. HELP!
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your phone and re-download it via the Purchased tab in the iTunes store app on it, or the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
i'm using an iPhone 4 after upgrading to iOS 5 i'm getting an error 1635 now i'm facing problems syncing my contacts and facing many problems, i have restored my iPhone but still i'm getting the same error
Did you check your security software settings? eliminating conflicts from third-party security software.
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