Restored phone, and now i get an error message saying "itunes cannot connect to this iphone" error code: 0xE800000A
so i restored my phone and updated to ios 6, but now my itunes isnt recognizing my phone, and all of my contacts/pictures/messages etc are gone. please help. i'm having so many problems with this update, and i've never had a problem with an apple product yet.
Is your iPhone turned on or off? Are you still able to use it? If yes, sync everything to your iCloud so everything is saved. The following steps/suggestion will delete all your data so it is important to sync everything to your iCloud or iTunes:
Again, WARNING: This will restore the iPhone to factory setting.
Connect your iPhone to your computer and launch iTunes, turn your iPhone off (hold down power button), hold down power button (on top) while holding the home button (middle button/the only button on the iPhone) for 10 seconds. After 10 seconds, release ONLY the power button (on top) while continuing to hold down the home button (middle button/the only button on the iPhone) until a message appears in iTunes.
Then you can try updating yout iPhone again..
I hope this helps! Good luck.
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This is the error I get. I did not find this on the itunes webpage...
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Itunes cannot connect to this iphone an unknown error has occured. Please help.
Hi,
I have just got an iphone 5c. However i'm having trouble with my itunes on my laptop.
I'm getting 2 error messages:
Error message 1 is ( an unknown error occured 42032 ) this happens every time i open itunes.
Error message 2 is ( itunes cannot connect to this iphone, an unknown error has occured ) this happens every time i try to connect my new phone.
I am running the latest itunes version on windows 7.
So far i've tried uninstalling all components and reinstalling them to no avail.
I've spent 3 hours today on the phone to both Apple and Microsoft with both blaming each other.
Please someone help.
Kind regards
DaleHi prolough,
Here is a link that should help:
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Message was edited by: Sjazbec -
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Please help
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Shouldn't give away the secret of how easy it is.....
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