Restored today, but then downloaded and installed ios 7. on install restore point doesn't exist and only half a restore part way through ios 7, which has lost most stuff. previous restore points dont seem to exist either only back in April
I have restored earlier today and got a time confirmation afterwards.
Have just installed IOS 7 to find that the restore point doesn't now exist according to itunes.
The phone has made its own restore point part way through IOS 7 installation but half the stuff is missing.
Help !!!
I had loads of very important stuff on the phone. But the only restore points now available are back in April
I also have found out that having updated itunes that this has reverted to a previous setting of syncing my music!!
What on eart is going on Apple ???
This is really poor and not the firtst time these things have happened. Billions of dollars and poor quality !!!
Similar Messages
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Seems like the iTunes app has lost most of my music. How can I get my music back?
Seems like the iTunes app has lost most of my music. How can I get my music back?
A new version shouldn't do that but it does seem to happen on occasion to a few unlucky ones. Restore your library from the backup you make of your computer before you install new software. If you don't have one, this is a learning experience.
Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred to a computer.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store
For transferring other items from an i-device to a computer you will have to use third party commercial software. See this document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991 -
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Welcome to Apple Support Communities
Mac OS X doesn't come with iLife applications, so you have to install them manually after installing Mac OS X.
Insert the Applications disc or Mac OS X Install Disc 2 DVD and install iLfe applications. Then, open > Software Update, and install the latest update. If you want, you can purchase iMovie, GarageBand and iPhoto in the App Store, so you will get the most recent version -
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Most Windows users don't.
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I will then download and install a new version of itunes on my new computer.
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Thanks for your help!If you follow the directions in this Link...
Copy iTunes to an External Drive
http://support.apple.com/kb/HT1751
Everything should be carried across... -
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Try going to Settings>Store and sign out and sign back in.
It also could be due to an Apple server problem. and yu will just have to wait and try again. -
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Hope apple will look into it -
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If that doesn't work, try an App Store reset and then try again.
App Store Reset Learned from Old Toad
There is a contact link.
App Store Support -
How do I open photoshop? I have it downloaded and only the Adobe Application manager shows with the
How do I open photoshop? I have it downloaded and only the Adobe Application manager shows with the list of other software. I clicked on photoshop, but not responding.
Nobody can know. Your information is far too vague - no system info, no other details. Just saying that it doesn't work is not conducive to providing assistance...
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I forgot to back-up my information (pictures, excel documents) on MAC before installing boot camp and Windows. I am mid-way through the process, at the point where I need to install the drivers. Will i be able to retrieve my documents on MAC and finalizing the Windows 7 installation (for the 1st time) or not?
I am worried that may lose my information... Appreciate any feedback! Note: already half-way in the process of installing!Yes, IF you picked the right partition, as in the Boot Camp partition. If everything is done right you should be able to boot into the Mac side.
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