Restoring a home folder backed up using the Backup application (with the umbrella) to a new hard drive running Snow Leopard

I was running OS X 10.4 Tiger on a 2006 iMac. My home folder is backed up on a My Passport 500GB USB external drive using Backup (the original application that came pre-installed with the orange umbrella symbol).
I was intending to upgrade tp Snow Leopard so that I could sync a new iPad with iTunes and iPhoto so had ordered the disc from Apple and was waiting for it to arrive.
2 weeks ago my hard drive stopped - and I took the iMac to a support store (I am currently in Belgium and there is no Apple store here). They confirmed the hard drive was dead and as I had my receipt for Snow Leopard installed this for me.
Now I am trying to restore my home folder but the new OS does not recognise the data. I can see there is nearly 200GB of data on the external drive - but the folders contain small files call backup.log, backup.log.gz, InfoPlist.stringscat, stat0..... all under 5MB.
Applecare told me they did not know about the Backup application and it was not theirs..... then suggested I tried migration assistant.
With migration assistant, I just get a spinning wheel at the initial 'select your disk' page - spinning now for more than 8 hours. I checked on line and the only advice I saw was to use firewire - but my external drive works with the new high speed USB...
Can anyone help?

Thank you for your help - I now have a solution ...in case it helps someone else.....
...I also think I may have been a bit silly...
The solution - thanks to a great guy in Apple Support USA - thank you Matt!!
first I partitioned my hard drive using disk utility - and set 235GB for a separate install - I called it Tiger install disk
this allows your hard drive to act as 2 totally separate systems (by holding down the option key when you start the computer you can choose which you want)
then I reinstalled Tiger from my original discs onto the new part of my hard drive
then I read my backed up home folder and copied it to the Tiger system on the new hard drive section
then I rebooted and started up Snow leopard on the original part of the hard drive
then I used migration assistant to transfer from the 'Tiger install disc' drive - it was recognised by migration assistant
Where I think I may have been a bit silly
I am now not sure if the orginal backup was always visible in Snow Leopard
in Tiger I found backup.sparseimage - which when double clicked opened up my home folder
now that I have istalled Tiger as well - I can also find this in now Leopard... ...so maybe I just hadn't opened all the original folders on my backup disk...
...but for sure migration assistant could not read the backup copy

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Got a new hard drive for Snow Leopard, but what about all the applications?

Hi,
Installing Snow Leopard revealed a faulty hard drive, but Genius Bar got me a new hard drive and installed Snow Leopard and the rest of the Mac Box Set for me.
I'm putting my computer back together, and I had all my files backed up on a Passport, but what do I do about the applications that I had? I could use a reinstallation of Office for Mac and Final Cut Express. Can I ask the companies directly?
-James

JimClive wrote:
Since I bought my computer, I've moved four times and have probably lost those installation disks. Is there any way I can get or download new ones?
More reason to back up your +*entire system,+* whether with Time Machine, a "clone" app like CarbonCopyCloner or SuperDuper, and/or some other way.
You should still retain the original discs, of course, but having a full system backup greatly reduces the chance you'll need them.
For info on Time Machine, you might want to review the Time Machine Tutorial
and perhaps browse Time Machine - Frequently Asked Questions (or use the link in *User Tips* at the top of the +Time Machine+ forum).
For info on others, see Kappy's post on Basic Backup, complete with links to the web sites of each product.

Installed new hard drive, loaded Snow Leopard from disk, how to get back to Lion?

Our 2006 24" iMac, 2.16 C2D (EMC 2111) running the most up to date version of Lion had a hard drive failue. I replaced the hard drive and used the Snow Leopard disk we had to load the OS X. During installation I went through the migration assistant to load our most recent Time Machine backup. It loaded all apps and files just fine, but it did not update the OS to Lion. So, many of our most used applications (Aperture, iTunes) were versions that won't run on Snow Leopard 10.6.8. I thought I could just go to iTunes and view my purchased items and redownload Lion from there, but iTunes version installed from the backup doesn't work with anything less than 10.7. So, I erased the HD, re-installed Snow Leopard and did not use the migration assistant this time. Thinking I could run iTunes and get my Lion purchase downloaded and then resotre from Time Machine. That doesn't appear to be working. I've updated a couple of times, including iTunes, and it doesn't appear that I can find Lion. Would it be in my iTunes library on my external? I haven't reconnected my external yet as I don't want anything to be modified during this attempt to fix things.
How do I get Lion re-installed from this point? I paid $29.99 when it first came out. The iMac won't run Mountain Lion, which seems to be available for download.

Yes, the retail version of Snow Leopard is a full install that can be put on a blank drive.
Order a Snow Leopard 10.6 install disk for $29 from The Apple Store as long as you have at least 1gb of RAM. http://store.apple.com/us/product/MC573Z/A?mco=MTY3ODQ5OTY
Put your install DVD into the optical drive and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window.
Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. You should see your hard drive in the left hand column along with your other drives. Click on the drive and select the Erase tab. Set the format value to Mac OS Extended (Journaled) and click the Erase button. After that has finished select the Partition tab. Type in a Name for your hard drive and select how many partitions you want from the Volume Scheme. The usual setting is one partition. Click on the Options button after you've selected a partition to make sure it's set for GUID. Then click the Apply button and after the Partitioning is done quit Disk Utility.
You can now follow the instructions on the install screen
To upgrade your iLife and iWork. If you only want iPhoto or other single apps from iLife '11 you can get them from the App Store after you've upgraded to 10.6.6. iPhoto, iMovie or Garage Band for $15 each and Pages, Keynote or Numbers from iWork '09 for $20 each.

I tried to restore my iphone 5s but it shut off during the restore and wont turn back on I tried reseting it with the home and power button but it doesnt work and I tried connecting it to itunes but it doesnt show up

I tried to restore my iphone 5s but it shut off during the restore and wont turn back on I tried reseting it with the home and power button but it doesnt work and I tried connecting it to itunes but it doesnt show up

Did you try to connect in recovery mode, as explained in this article?
If you can't update or restore your iOS device
If this does not work, get it checked by an Authorized Apple Service Provider or by Apple:
iPhone - Contact Support - Apple Support

TS1382 I have a ipod classic 160GB and it's not showing any music anymore, but there is still 7GB of memory being used, and I don't have it back up on my itunes, since I had to put a new hard drive on my computer. Any suggestion to find out whats on that

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What is the memory being used by, is it Other? If it is, that means the iPod can no longer read the music, so it has put it all in "Other".
The usual fix for this is to allow the iPod to Sync with its iTunes Library. If that doesn't work, the next option is to Restore the iPod using the Restore command in iTunes, on the Device/Summary pane.
Unless you are very (very) lucky, I suspect that you are going to have to Restore your iPod. Restoring will remove everything form the iPod and put back onto it only what it finds in your iTunes Library, which you say is currently empty.
If you have to rebuild your Library after this issue, by adding all the music back again, this is going to be hard to hear, but for the future, you may want to consider always having a backup of your library. The easiset way to back the Library up is;
if the Library is small enough, burn it to a DVD, as digital files, not a "music CD".
If your Library is too large for a DVD, buy yourself an external hard drive and copy the Library onto the drive. Remember to update the backup every so often.

On a macbook I purchased secondhand hard drive got corrupted and I started to get the flashing folder with the question mark, I purchased a new hard drive and snow lion install DVD I installed the hard drive and tried disc but kept getting blinking folder

On a macbook I purchased secondhand hard drive got corrupted and I started to get the flashing folder with the question mark, I purchased a new hard drive and snow lion install DVD I installed the hard drive and tried disc but kept getting blinking folder

Welcome to Apple Support Communities. We're users here and do not speak for "Apple Inc."
Power on the computer and insert the DVD immediately.
Hold down the 'C' key to boot from the Snow Leopard DVD.
http://support.apple.com/kb/ht1533
After selecting the appropriate language, if necessary, select Utilities, and Disk Utility.
You'll likely need to partition and format the new drive before it's recognized.
http://manuals.info.apple.com/MANUALS/0/MA161/en_US/MacBook_13inch_HardDrive_DIY .pdf
(Yes, these instructions ARE 7 years old, but the procedure is the same for installing from DVD media.)

How can I continue using my CS3? I needed to install a new hard drive, & CS3 wont accept my serial # on the re-install :-/

How can I continue using my CS3? I needed to install a new hard drive, & CS3 wont accept my serial # on the re-install :-/

Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
Click on the link below, and after that click on "Still need Help? Contact us."
Then on the next page, click Chat
There is also a phone option.
http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation

I have recently moved all of my files to a larger external hard drive, but when I am reminder of an itunes upgrade it's still attempting to go to the old drive. How can I change the settings so it automatically goes to my new hard drive?

I have recently moved all of my files to a larger external hard drive, but when I am reminder of an itunes upgrade it's still attempting to go to the old drive. How can I change the settings so it automatically goes to my new hard drive?

lisacooney wrote:
I have recently moved all of my files to a larger external hard drive
How did you move these files?

TS2446 Hi I have a problem I can not purchase from the iTunes application with the knowledge that I have dollars I hope a solution to this problem and thank you

Hi I have a problem I can not purchase from the iTunes application with the knowledge that I have dollars I hope a solution to this problem and thank you

What happens when you try to buy something ?
If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it's a different problem ... ?

HT201372 used this to make a bootable copy for a new hard drive installation. copied the install find but gave error code 110 when making the disk bootable.. Any help in what this code is

Used createinstallmedis to make a copy of the Mavericks app for use in a new hard drive install.. Copied find but gave error code 110 and failed to make the flash drive bootable.. Any help in what errror code means?

Did you partition and format the flash drive first? See the following:
Make Your Own Mavericks, Mountain/Lion Installer
After downloading the installer you must first save the Install Mac OS X application. After the installer downloads DO NOT click on the Install button. Go to your Applications folder and make a copy of the installer. Move the copy into your Downloads folder. Now you can click on the Install button. You must do this because the installer deletes itself automatically when it finishes installing.
2. Get a USB flash drive that is at least 8 GBs. Prep this flash drive as follows:
Open Disk Utility in your Utilities folder.
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Select the volume you just created (this is the sub-entry under the drive entry) from the left side list.
Click on the Erase tab in the DU main window.
Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
Click on the Erase button. The format process can take up to an hour depending upon the flash drive size.
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Mavericks has its own built-in installer maker you use via the Terminal:
You will need a freshly partitioned and formatted USB flash drive with at least 8GBs. Leave the name of the flash drive at the system default, "Untitled." Do not change this name. Open the Terminal in the Utilities folder. Copy this command line after the prompt in the Terminal's window:
sudo /Applications/Install\ OS\ X\ Mavericks.app/Contents/Resources/createinstallmedia --volume /Volumes/Untitled --applicationpath /Applications/Install\ OS\ X\ Mavericks.app --nointeraction
Press RETURN. Enter your admin password when prompted. It will not be echoed to the screen so be careful to enter it correctly. Press RETURN, again.
Wait for the process to complete which will take quite some time.

Will the new MBP still run Snow Leopard?

I am considering buying a new MBP, but I need to know if it will run SL? Does anybody know?

The Early 2011 MacBook Pro being sold can still run Snow Leopard, I have such a machine here.
There is no hardware/driver difference as yet, perhaps not for long. Apple is keeping it's downgrade options open for now.
Just c boot off the 10.6.3 Snow Leopard install disk, use Disk Utility to erase and reformat the whole drive (deletes the Lion Recovery Partition) and install.
Make sure to make bootable copies of the Snow Leopard install disk
http://www.walterjessen.com/make-a-bootable-backup-snow-leopard-install-disc/
As you know, the Retail Disks of OS X don't contain the free iLife that comes with new Mac's (in the past on the grey disks or now on MAS)
I don't care much for Lion, less than stellar GUI's can be had for a lot less in hardware costs.

What are the steps to follow after you install a new Hard Drive on a 17in Macbook Pro mid 2009

I plan on installing a larger Hard Drive..the physical part is simple..but what are the steps after you close it up and hit the power button? Is there softwre on the mother board that will start the unit running??

A new Hard drive will not be Mac-formatted, so you will have to do that first. A copy of Disk Utility to do the job is also on the 10.6 Installer/Utilities DVD.
Boot to the installer DVD, but do not Install. Answer only the "what language" question, and wait a quarter minute for the menuBar to be drawn. Choose Disk Utility from the Utilities menu that appears.
Select the Hardware_name of the new Drive. Partition, one partition, ( Options ), GUID partition table. Name the partition: MacIntosh HD and choose Format: Mac OS X Extended (journaled). It will complete in a minute or two, as it only rewrite the Directory area.
If you wish to shake out your drive, you can erase it and Security Erase, Zero all data, one pass. But this takes HOURS.

How do I sync my Iphone with my home pc since the pc crashed lost everything and had a new hard drive installed

my Pc crashed & had a new hard disc. now when I want to sync the iPhone Itunes wants to erase the contents of the phone which I do not want.
How to sync the contents of the phone to itunes withot losing my phone contents?

Try these 2 User Tips...
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991
Once you get it sorted... Consider creating and maintaing a Backup of iTunes.
Full Details Here > http://support.apple.com/kb/HT1751

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jrmetzger,
iOS runs on iPads and iPhones; OS X runs on Macs.
Given your situation, I’d highly recommended that you purchase a SATA-to-USB adapter, so that you can test both your old disk and your new disk externally, since it might be that the problem is due to a faulty internal SATA cable rather than due to faulty disks.

If I have manually set "Start Time" and "Stop Time" for songs, and my hard drive is backed up in Time Machine, when files/songs are transferred on new hard drive, will my "Start Time" "Stop Time" options be there?

My Macbook Pro will be going in for reimaging and my hard drive will be wiped, I want to know if all my iTunes preferences will be copied if I have backed them up on Time Machine. Specifically, if I have set certain "Start Time" and "Stop Time" for my songs, and I copy my iTunes library, will these "Start Time" and "Stop Time" options remain or will I have to manually set them one by one once again? I need a reply ASAP! Thanks so much!

As far as I'm aware the start & stop times are stored in the library database, not the media files. If you backup/restore/transfer the whole library then the settings are included. If you create a complete copy of your iTunes folder on another drive you can connect to that copy by holding down option/alt as you start iTunes so you can check that everything is working properly before you send the Macbook away.
tt2

Restoring a home folder backed up using the Backup application (with the umbrella) to a new hard drive running Snow Leopard

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