Restoring archived data from the blackberry protect site

Hi, I just switched devices I use to use a 8520 curve now I'm using a 9380, so I want to know do I restore my archived back up cause my previous device doesn't appear on the blackberry protect site but my archived data seem to be there ?
Thanks in advanced...

Only backups which are displayed can be restored to your phone. If you don't see any older ones, something might have gone wrong with the backups being loaded to the site. Perhaps you have an older backup done with BlackBerry Desktop Software which you could reload?
Cheers.
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Only backups which are displayed can be restored to your phone. If you don't see any older ones, something might have gone wrong with the backups being loaded to the site. Perhaps you have an older backup done with BlackBerry Desktop Software which you could reload?
Cheers.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

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http://support.apple.com/kb/HT1766?viewlocale=en_US&locale=en_US
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So what is your question?
If you forgot your encryption password:
Warning: Make sure it's a password you will remember or write it down for safekeeping. If you encrypt an iPhone backup in iTunes and forget your password, you can't restore from backup and your data will be unrecoverable.
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I created a new user account just to see if it was my user Library or if there was something wrong with my system. And the new user account is doing most of the same things so I will need to do a full restore anyway.
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In technical support, sometimes you have to make educated guesses. I'm sorry that you were offended.
iTunes does prompt when it is going to erase a device, and the message is clear.
She said in her message that she was able to successfully sync the old ipad. This indicated to me that itunes wiping the data was not an issue, because either it had been setup at the apple store (in which case it doesn't actually wipe the ipad despite saying it will*) (*based on a single case I saw), or because the itunes media folder was migrated.
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it's unclear what you mean
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http://support.apple.com/kb/HT1923
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Restoring archived data from the blackberry protect site

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