Restoring Backed Up files in the program from the Restore Disk 1
My computer was having some serious issues so i decided to restore it but before that I chose to backup some of the files. It (the program that came with my HP) gave me several options of things I could choose to back up like emails, documents, photos, movies, etc.
I chose to backup emails, browser settings, documents, etc to an external source (a docked hard drive). When th process was done I saw that a backup with a date listed was showing on the hard drive. I then went about restoring my computer back to factory. Afetr all was said and done, I updated my computer back to where it was initially before the resore than went about restoring the files I had saved or backed up I thought.
I went into the folder that was was saved and foound a program listed that said RecoveryMgr. I clicked and started what I thought was the process to restore my emails, documents, etc. It completed but I found none of the backed up items I had tried to save. I only found a folder on my desktop labeled System Recovery Files - shortcut. What am i doing wrong? I need those files back.
This is the procedure to restore back up files:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c01673043
Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.
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PERFORM dis_data.
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text
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