Restoring doesn't finish

Hi, I'm experiencing some problems with restoring my iphone4. It's not jailbroken, and all the updates were done through itunes.
As I conect the iphone to itunes, it shows a message saying there's and iphone who needs to be restored. As I begin the restoration process, it stops at the 15 per cent of the process, and it appears a message on itunes with "error -1". I've already tried the troubleshooting, pressing both buttons, but it's still not working, and the phone doesn't recover.

The "error -1" is very often a hardware fault.  Try restoring it two mor times. If it doesn't work and you still get the same error, take it in for service.

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