Restoring factory settings and keeping content

I want to put PG restrictions on my son's ipod, but no-one can remember the restrictions passcode. I heard I must restore factory settings to start over, but I need to keep the content of their games of minecraft. How do I do this?

"1. If I restore it to factory settings when the update comes up, I realize everything will be erased, but would that improve connection time on itunes with my Mac?"
Going from personal experience, mine is Mac formatted and only takes a few seconds to appear on the desktop.
"2. The instructions say I have to have a power supply in order to do a restore (I don't have one). If it is fully charged when I do the restore, can I do the restore without getting in any sort of bind? Or is the power supply essential?"
Under normal circumstances the 5G iPod will restore directly from your computer without an adapter. I have one for travelling and they are worth having but I have never had occasion to use it during a restore.
"3. If I decide not to do the restore... since I downloaded all of the songs from my mac and the ipod is recognized on there, can the software update be done on my PC?"
If it is Windows formatted any software updates will have to be done on a PC. You won't be able to update on the Mac without changing the formatting.

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I tried to update my ipad air to 8.1, while istalling updates suddenly it went to recovery mode. Now when I try to restore factory settings it keeps restarting again and again.What shall I do in this situation?

I tried to update my ipad air to 8.1, while istalling updates suddenly it went to recovery mode. Now when I try to restore factory settings it keeps restarting again and again.What shall I do in this situation?

This is Linda again. The new iPad actually as not restored on my employees computer. I thought it was working. Message said the device is in recovery mode and can not be restored. I have been at the Apple store for a total of 6 hours and on the phone with support for at least 4 hours. And now the replacement has crashed??? Has this happened to any one else?

Took a back up in iTunes then restored factory settings and then restored back but photos and songs missing

took a back up in iTunes then restored factory settings and then restored back but photos and songs missing

How did the photos get onto the iPad ? If they were synced from a computer then they aren't included in the backup - the restore would look for them in the directory that they were synced from.
And for the songs (and the contents of the Videos app and any iTunes downloads) they are also not included in the backup, the restore would look to copy them back from your computer's iTunes library. Do you have them in your iTunes library, or can you copy them into your library (File > Add To Library) so that you can sync them back ?

Restrictions passcode does not wok anymore. If I restore factory settings and do a back up will it restore the old passcode? Hasn't been backed up in a while

The restriction passcode stopped working. I did not forget it. The iPad has not been backed up for a long time. If I back up then restore factory settings then restore backup will it still be restricted with the old passcode?

1) Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download

I cannot get the verification email to arrive in my inboxes and when I choose the security question options it tells me my birthdate is incorrect and I know it it not Help trying to reset my iPad to factory settings and keeps asking for a password I can't

I am trying to put my ipad back to factory settings and it keeps asking for my original Id which is the reason I am needing to reset it. When I try to do this via password prompts it asks for my date of birth which I enter correctly and it tells me it is incorrect and then trying the email route this does not send any emails to the registered accounts I set up originally - help!!

My guess is all the issues are probably related and fall back to malware.
AVG is probably correct in identifying malware. So I suggest you try some cleaning tools other than Emsisoft .
ones I use (all of them one after the other until I find one that can cope) are;
Roguekiller http://www.adlice.com/softwares/roguekiller/
Malwarebytes anti malware Free http://www.malwarebytes.org/mwb-download/var2/confirm/
ESET online scanner http://www.eset.com/int/home/products/online-scanner/
So first create a clean boot in Windows using Microsoft's instructions https://support.microsoft.com/kb/929135?wa=wsignin1.0 and then run the anti malware applications.
My outside looking in guess is that malware has set itself up as an internet proxy and is is downloading copies of itself and other malware, blocking some mail port as times as downloading more malware is more important, and probably breaking your tivo as well..
Try the malware programs first. If that does not work I will try and talk you through some logging to see what is happening.

ITunes is saying I have to do a recovery on my iPhone 4, but doing so will restore factory settings and I'll lose photos, contacts, etc. The phone is completely frozen and I can't do anything else. Help!

I plugged my phone into my laptop this morning and it started doing an update. I walked away from my desk, came back and had an error message and a prompt saying my phone is in recovery mode and needs to be restored. But when I click "ok" to do that it says it will restore the factory settings and I'll lose all media, data and contacts. I DON'T want to do that--the whole reason I plugged my phone in this morning was to download some new photos, so I can't lose them!
The phone isn't working...it's showing a usb connector pointing to an iTunes icon.
Help!!!

If your phone is in recovery mode, you've already lost all data on the phone...its gone. Your only option now is to restore the phone, either from backup or as a new device.

The screen on my Iphone 5 keeps freezing even after restoring factory settings and downloading latest update.

Hi
The screen on my Iphone 5 is consistently freezing. I have restored the factory settings but that didn't work. I have downloaded the latest apple update. Not sure what else to do or if it is a known issue? It happens on any screen, even the lock screen and the only way to unfreeze it is to press the top button to switch to sleep mode then click the round button and enter in my pin again. Any suggestions would be most welcome!

Restore the phone as new, and do not restore anything from a backup.
If the phone still doesn't work properly, you will need to bring it to an Apple store to be evaluated as it most likely has a hardware issue.
~Lyssa

Playing music the screen freezes and if i want to make changes it will not let me.I go to restore factory settings and afterwards i am able to listen,view album covers,and change the type of music i want.Is there a better way to do this? Thx

When playing music on my ipad the screen freezes and i am not able to view album covers or make any changes i am only able to hear what i selected.
This is the third time it has happened since i updated to the new IOS 5.1. It never happened before.
If i go to Summary and restore the ipad to the factory settings then i'm able to run it as normal.
Is this a glitch in the new software,or a problem with my ipad?
Thanks for any help

Thanks Russ H and Ross H!
I'm finding Multicam, combined with Compound Clips to be extrememly efficient.
I started with 2 different video clips, along with 2 different audio clips.
Layed out both clips side by side (visually, they are on top of each other on the timeline),and made that a single compound clip.
Then I laid out both audio clips on top of each other on the timeline and made those a compound clip.
So now I have
2 original individual Video shots
1 compound video shot of the 2 above side by side.
2 original audio tracks
1 compound audio track
Next I made a multicam track, and added to it all 3 video shots (2 original + 1 compound) And I added the compound audio track. I set that audio track to be "the" track.
It's just a little bit of setup, but really not that bad, and the ability to use the multicam feature to switch between shots, while keeping everything in sync is fantastic!
- Jack

IPod not seen in Itunes, restore factory settings and...

It works, I have a working iPod until I decided to remove it from my PC (usually more than once). I took it in the car the other day, plugged it back into my computer and iTunes still saw it fine. Took it again today, bring it home, plug it back into computer and open iTunes. iTunes suddenly can't view the contents, etc. It works as a hard drive in Windows.
I've reset and restored about 10 times now. It keeps doing this. iTunes sees it fine then randomly one day stops seeing it. Today when I plugged it back in, iTunes couldn't see it and then it suddenly had only one artists left on it (when I had JUST played it and it had 1,200+ songs on it definitely by more than once artist). All of my pics were still there but the music? All gone except the one artist. This has happened ever since iTunes had a update your software on your iPod warning. I did. Since then I have to restore every time or every other time that I want to connect it to iTunes, re-synch all of my pics and music, put the files back on the hard drive... and two days later do it all over again.
It's getting really frustrating. Is there any fix that works and KEEPS it fixed? The ones listed on the site have all been tried, day after day, after day. sigh
Windows 2000
Windows 2000

I had a problem with my iPod Video 60GB being updated when I updated to iTunes 7 and it got worse (had to wait a very long time for it to update my iPod if it ever did) when I updated to iTunes 7.0.1.8. Then I was advised that iTunes shouldn't have installed with the 'old iPod updaters' still installed, but it did. So I uninstalled the 'old iPod updaters' via 'Add and Remove Programs' in control panel. When I rebooted iTunes said the iPod software was missing and instructed me to re-install iTunes. After the re-install everything runs great. Presently, I only have iTunes 7.0.1.8, Apple Software Update on my computer and version 1.2 on my iPod.

Can't connect to Wifi after restoring factory settings and restoring backup (internet on computer working just fine)

Want to die. I've wasted my entire Sunday trying to connect to Wifi on my phone. I tried the reset network settings, restored the phone to factory settings then restored the backup and still no game. I have restarted the **** thing and am very frustrated. Every time I've updated my software with Apple I end up having to replace my phone. I have an appointment with the genius bar tomorrow ,but hopefully someone here can help me so I don't jump in a river before that time.

Hmmm.....
It's worth a hard reset (press and hold the sleep/wake button and the Home button together, ignoring the 'slide to power down' message and then release them when the display blanks. Press the sleep/wake button until the logo appears and then wait for the restart which takes a little while...)
Apart from that, it may be worth clearing Safari's cache, etc..... (Settings > Safari > Clear History/Cookies/Cache)
In any event, 'Good luck'!!
If all else fails it IS possible that some WiFi hotspots are VERY hot and emit more power than is really allowable in the Standards, resulting in 'frying' your WiFi receiver (possible but unlikely). If this is the case, return your iPhone to an Apple store with the 'WiFi not working' message but don't mention Starbuck's or anyone else.....just don't use Starbuck's WiFi service ever again!

My upgrade to iphone software seemed to work but restore failed (1602)- now phone no longer recognised by itunes and itunes only offers restore to factory settings and warns that this will remove all data- also phone is in restore mode- unusable

so I did the itunes upgrade to 10.5.1 and then teh iphone 4 needed to b e upgraded to new ios5.1 - seemed to go all the way through, and the final restore seemed to fail. Now the phone is no longer recognised as personalised, just as iphone. Also i cannot restore from backup, only restore factory settings and i am warned that I will lose all data. Can I force a restore from back up? can I guaruntee that I can keep data from backups??

Same with me. Anyone have an answer??

TS1702 I purchased an audiobook from itunes on my ipod touch yesterday. Following an unsuccessful update to the ipod today, I had to restore it to factory settings and the audiobook has gone. How do I get it back without having to pay for it again?

I purchased an audiobook from itunes on my ipod yesterday. Following an unsuccessful update on the ipod today I had to restore factory settings and the audiobook has gone. How do I get it back without paying for it again?

Hi Jen. My daughter just compleated her nursing program and is now working as a full time nurse. Focus and study hard and soon you will be there too. Now to the problem at hand. I have the same problem. I gave up on it and satisfied myself with my iPod without the upgrade. Reason being I've read so many posts of people having problems after the upgrade. But I'm sure other factors are involved. Nevertheless here is the fix most say works to solve the problem: What ever virus protection you have installed on your computer, disable it. Then try to install the update. After that enable the protection. I had Kaspersky, and it does it's job well. The thinking is, the virus protection is blocking the upgrade. Hope this works. Charlie

Will I lose my games if I restore factory settings?

I received a message asking if I wanted to update to iOS7, I clicked yes; now it wants to sync with my iTunes but will only do this if I restore factory settings. I cannot use my iPad as it is stuck with a screen telling me to plug it into iTunes.....
If I agree to restore factory settings (and lose all data), does this include losing apps and games? I don't have photos or music on my device
If I will lose everything can I somehow get rid of the screen telling me to plug into iTunes and go back to how things were before?
thanks

If you restore factory settings, your iPod, iPad, iPhone will erase everything, and leave you with a device the same way it came out of the box.

IPad frozen when trying to restore factory settings

Tried to restore factory settings and iPad froze all the screen shows is the little circle going round and round can anyone help

Try a reset again.
If a reset doesn't work, try and force iPad into Recovery Mode:
1. Turn off iPad. Press and hold the Sleep/Wake button for a few seconds until the red slider appears, slide to turn off.
2. Connect USB cable to computer
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune (make sure you have the newest version of iTune)
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times to recover your iPad

My daughter has not used her ipod touch for 16 months and has forgotten her passcode. restore factory settings keeps failing due to a software update failure!

my daughter has not used her ipod touch for 16 months and has forgotten her passcode. restore factory settings keeps failing due to a software update failure!
how can i get this ipod reset. She now has an iphone so this is going to be used by someone else in the family and should be simple to do but itunes just keeps booting it out even though it recognises that it was previously connected to our itunes account as all of the children were on my account

That has nothing to do with an update server. Do the following:
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes

Restoring factory settings and keeping content

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