Restoring files back to my computer

I have done the file manager and reset my computer after it locked up. I was promped to do a system backup and then after resetting back to original setup I have tried to restore my files back to my computer but am unable to do so. It goes through the scanning and said its 100% complete but my files are nowhere to be found. What am I doing wrong and how can I get my files back into my computer?

Hello @lesshafft ,
Welcome to the HP Forums!
I understand you are unable to restore your backed up files after restoring your notebook. 
Can you please tell me what software you used to backup the files, and where you backed them up (CD, DVD,  External Hard Drive, or Flash Drive).
It would help to know which product and operating system you are using. For information on finding your product and model numbers click here: How Do I Find My Model Number or Product Number? To see which version of Windows you are using click here: Which Windows operating system am I running?
I look forward to your reply!
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

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