Restoring/Formatting my ipod classic?

After replacing my ipod classic for a third time, the sales representative, to test my ipod, plugged it into his mac. The ipod began to optimize itself for a mac. he assured me this was no problem, and so I went on my way. When I home, I plug in the ipod and it sayed that the ipod had to be restored in order to work with windows. When i hit restore, however, it tells me that itunes was unable to complete my request and that I was unauthorized to download the software. What's going on, and how can I get around this?

Fair enough. The issue is that the ipod is unable to be restored/formatted. When I plug in the ipod and click restore, the message always states that I'm not allowed to access the software that the ipod requires to download; I've tried on 3 different computers and they all get the same message. It's possible that I may have to plug it into a mac to restore it, as it's been optimized for a mac, however I feel that that's just going to cause a repeat of the same issue. This is pretty much all the info I can give, unless there's something I'm not thinking of. Thanks for taking the time to try and help me out, by the way!

Similar Messages

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    i am not able to format my ipod classic as it is showing in the widows 7 but not in the itunes and when i try to format it, i am not able to format it i am not able to foramt it..

    Hello Ephremekka
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    http://support.apple.com/kb/TS1363
    Regards,
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    Hi, I’m having trouble formatting my iPod classic 160GB.
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    Hello BigDan1106,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
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    http://support.apple.com/kb/ht1483
    Have a nice day,
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  • I have recently formated my ipod classic 160gb to nfts and now it only shows in divices an printers, and whenever i connect it to my pc all my apple software stop responding

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  • I accidently formated my ipod classic

    Hi, i have been using my ipod classic since 6 years and recently when i was installing my new win 8 i accidently formated my ipod classic 80GB I cancelled the fomat as soon as i realised my mistake but still i lost all the files and folder i had in it.. Though it switches on but not able to get any songs to play on my ipod please help

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  • Restore problems w/ iPod Classic in Windows Vista

    Hello everyone,
    I'm having something of a cyclical problem with my 160GB iPod Classic. The iPod has stopped working and displays the message "use Windows to restore" when I turn it on. When I connect the iPod to my computer to attempt the restore, I first get a message in a dialog box that reads "you need to format the disc drive E: before you can use it." When I choose the option to format the disk, iTunes opens and a new windows dialog box opens and offers to format the iPod, but stops shortly thereafter, with a new message reading "Windows was unable to complete the format." This happens when the iPod is in disk mode as well. iTunes does not recognize the iPod, either.
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    reallocs: 0
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    power-on hours: 72
    starts/stops: 103
    temp current: 28c
    temp min: 18c
    temp max: 54c
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  • How to format my ipod classic

    Some time ago, my ipod classic began not being recognized by i-tunes. It does come up as an icon on the desktop, however. I get an error message saying it cannot be repaired, and it is being returned with limited functionality. It says I should do a backup and re format it. How is this done, and has anyone else had similar problems after updating to the latest i-tunes version?

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