Restoring HP laptop to Factory condition

I have a HP Pavilion DV7 4165DX laptop that I purchased a few years ago, when Windows 8 came out I purchased a legal copy of Windows 8, however I have always hated it and I want to go back to Windows 7. That is the OS that was on my laptop when I purchased it. I also remember a couple of years ago restoring that same laptop to factory condition, but I can't remember how I did it .... it was a key combination on boot up that would restore the laptop to factory condition. I have reseached on google what key need to be pushed in what order, however every combination that I have tried will not work. I do know that the original recovery partition is still there but it seems like windows 8 boots so quickly that it by passes the key combination. Any help would be greatly appreciated. Thank You.

Hi:
Once you installed W8, you probably rendered the recovery partition useless.
In order to use the recovery partition, you tap the F11 key at the beginning of the HP welcome screen to get the menu to restore the PC to its 'out of the box software' condition.
You can try that, but I don't think it will work.
If it doesn't you will need to order a set of recovery disks for your PC by clicking on the link below, then click to expand the line labeled Order Recovery Media. Then click on the blue More Details button.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=4308...

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Restoring my laptop to factory condition

I would like to know is it possible to restore my laptop to the factory condition without having the system disks or the password to the previous administrator files?

New models:
Turn off the laptop completely
Press and hold "0" (ZERO, the one above letter O and P) and turn on the laptop without letting go of the zero.
The laptop will beep and say "Windows is loading files."
Let go of the zero and wait until you see the big WARNING sign.
Click yes, select "Factory Default", click next, select "Out of Box", click next, next
It should say "Initializing the partition, please wait"
Wait 1-2 hours for the process to complete.
Reply/PM me for more information.
PM me for more questions regarding my post/s. Thanks!
PS,
Always smile. Keeps the mood up.

I recently upgrade to an iPAD Air. I gave my old iPAD (1st gen) to my wife. I restored it to original factory conditions. Now we cannot install iBook on it since it requires iOS 7. What can we do with older iPADS that are still 100% functional.

I recently upgrade to an iPAD Air. I gave my old iPAD (1st gen) to my wife. I restored it to original factory conditions. Now we cannot install iBook on it since it requires iOS 7. What can we do with older iPADS that are still 100% functional except for the fact that you cannot updrade the iOS above version 5?

Look at this similar problem in getting Netflix on an iPad 1. Same technique should work for you.
https://discussions.apple.com/thread/5753106?tstart=30
 Cheers, Tom

I restored my computer to factory condition, BUT....

My graphics adapter won't show up on my computer. it says it isn't installed but i know i had one before. i asked someone from windows for help they said it reverted to it's primitive form and is super glitchy and to ask here for help and download the drivers. but i can't find out what the name is. i've gone to the hardware thing in My Computer and put dxdiag in. someone pleese help me! i've been looking around for a month and haven't found anything about this. I NEED SOMEONE TO HELP ME!!!!! PLEESE!!!!!
                                                                                                                               Thanks,
                                                                                                                                      AndrewZ!
P.S. i have a satellite A105-S4334 and WindowsXP pro

AndrewZ wrote:
My graphics adapter won't show up on my computer. it says it isn't installed but i know i had one before. i asked someone from windows for help they said it reverted to it's primitive form and is super glitchy and to ask here for help and download the drivers. but i can't find out what the name is. i've gone to the hardware thing in My Computer and put dxdiag in. someone pleese help me! i've been looking around for a month and haven't found anything about this. I NEED SOMEONE TO HELP ME!!!!! PLEESE!!!!!
                                                                                                                               Thanks,
                                                                                                                                      AndrewZ!
P.S. i have a satellite A105-S4334 and WindowsXP pro
Did you use the Toshiba recovery disks to restore your notebook to factory condition? All of the drivers would have been installed at that time. If you don't have the disks, consider ordering a set. Call Customer Service: (800) 457-7777.
Your notebook has a Mobile Intel® 945GM Express Chipset. The driver for it is available by clicking on the 'Product Support' link at the top of this page and navigating to it. Please note that there is a critical product support notice concerning the need to update your BIOS to prevent a power on password from appearing:
http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/bulletin.jsp?ct=SB&soid=1863789&ref=EV
If you did not use the Toshiba recovery disks, then there are several other drivers and utilities on your model's page that should be installed to get the best utility from it.
A quick link to the display driver for your notebook is:
http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/download.jsp?ct=DL&soid=1281778&ref=EV

Restore 2012 imac to factory conditions - OSX Mavericks

Hi
I have a early Late 2012 early 2013 maxed out iMac 27" (Slim one with Fusion drive and a FDD) It came with Snow Leopard installed.
I now want to restore it back to factory condition clean but with Mavericks on it. I then want to set it up with my software.
How do I do this as I have read conflicting reports.
I will clone the drive before I start with Superduper and backup all software/Date.
One method says delete HDD in settings and then when you reboot you have an option to automataclly download Maverricks. Is this correct ? Is this the best way ? How will it download when I havent set up internet access ?
Another methods mention making a bootable USB drive.
Please advise as I would like to do this over Christmas
regards CARLO

You can only reinstall the OS version that came pre-installed. You must remove the computer from your list of registered products once you sell it so the new owner can register it and use the original pre-installed software.
Follow these instructions step by step to prepare a Mac for sale:
Step One - Back up your data:
       A. If you have any Virtual PCs shut them down. They cannot be in their "fast saved" state. They must be shut down from inside Windows.
       B. Clone to an external drive using using Carbon Copy Cloner.
          1. Open Carbon Copy Cloner.
          2. Select the Source volume from the Select a source drop down menu on the left side.
          3. Select the Destination volume from the Select a destination drop down menu on the right
              side.
          4. Click on the Clone button. If you are prompted about creating a clone of the Recovery HD be
              sure to opt for that.
               Destination means a freshly erased external backup drive. Source means the internal
               startup drive.
Step Two - Prepare the machine for the new buyer:
          1. De-authorize the computer in iTunes! De-authorize both iTunes and Audible accounts.
          2, Remove any Open Firmware passwords or Firmware passwords.
          3. Turn the brightness full up and volume nearly so.
          4. Turn off File Vault, if enabled.
          5. Disable iCloud, if enabled: See.What to do with iCloud before selling your computer
Step Three - Install a fresh OS:
     A. Snow Leopard and earlier versions of OS X
          1. Insert the original OS X install CD/DVD that came with your computer.
          2. Restart the computer while holding down the C key to boot from the CD/DVD.
          3. Select Disk Utility from the Utilities menu; repartition and reformat the internal hard drive.
              Optionally, click on the Security button and set the Zero Data option to one-pass.
          4. Install OS X.
          5. Upon completion DO NOT restart the computer.
          6. Shutdown the computer.
     B. Lion and Mountain Lion (if pre-installed on the computer at purchase*)
         Note: You will need an active Internet connection. I suggest using Ethernet if possible because
                   it is three times faster than wireless.
          1. Restart the computer while holding down the COMMAND and R keys until the Mac OS X
              Utilities window appears.
          2. Select Disk Utility from the Mac OS X Utilities window and click on the Continue button.
          3. After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click
              on the Erase tab in the DU main window.
          4. Set the format type to Mac OS Extended (Journaled.) Optionally, click on the Security button
              and set the Zero Data option to one-pass.
          5. Click on the Erase button and wait until the process has completed.
          6. Quit DU and return to the Mac OS X Utilities window.
          7. Select Reinstall Lion/Mountain Lion and click on the Install button.
          8. Upon completion shutdown the computer.
*If your computer came with Lion or Mountain Lion pre-installed then you are entitled to transfer your license once. If you If your computer came with Lion or Mountain Lion pre-installed then you are entitled to transfer your license once. If you purchased Lion or Mountain Lion from the App Store then you cannot transfer your license to another party. In the case of the latter you should install the original version of OS X that came with your computer. If this is not possible then simply erase the drive. You need to repartition the hard drive as well as reformat it; this will assure that the Recovery HD partition is removed. See Step Three above. You may verify these requirements by reviewing your OS X Software License.

I restored my laptop to factory settings, now cant get into itunes. Any ideas ?

I have recently restored my laptop back to factory settings as it was dying. I didn't know at the time that i should of de-authorised my itunes account off that computer first, and now it wont let me re-install itunes. Any ideas please.

Have you tried OS X Internet Recovery? http://support.apple.com/kb/HT4718 restart your Mac while holding Command+Option+R

HT201412 Phone disabled. Tried restoring and clearing to factory condition but no results. Phone still disabled.

My phone is disabled, can't use. Tried restoring to factory condition to no avail. What can I do now?

What happens when you try to restore to factory? See this support document for a disabled phone and what to do. http://support.apple.com/kb/ht1212

I can't restore the laptop to factory settings

Hi guys, i recently got a lot of viruses on my Toshiba laptop and i pretty much cant get onto the desktop because of it, so i decided to repair my laptop via disks, but when i get so far with it, it gives me this error message
"the file nvrd32.sys could not be found".
I have done a lot of Googling around and not yet found a solution so im posting this thread.
I have a Nvidia Quadro GFX card if that counts for anything.
I have 2 disks labeled "Drivers" and "XP SP2". I enter SP2 into the laptop and i still get the same message, can anyone help me out?

You said "So your best option would be to recover your data and run Recovery from your Recovery Discs to restore Windows back to its factory state."
If you read my message you would know that i have tried to do that and im getting this error message, im asking for help in how i can prevent this message.
I have AVG 8.0 full version, Ad-Aware, and Search and Destroy, all 3 cannon destroy all the viruses as they are duplicating, please provide me useful information someone please.

Restore HP Envy to factory doesn't restore everything.

I'm having real problems restoring my laptop to factory condition. It was running HP updates and crashed, failing to boot afterwards. I held the F11 key after powering up and entered the process to restore the image but this failed with a message that restore was incomplete. Thankfully I had already made a set of 5 DVDs the day I bought the computer so I rebooted with disc one in the drive. It went all the way to the end of the restore and rebooted.
Perfect I thought. NO. Not at all. It has restored my computer with no recovery partition anymore and just 129gb allocate space on a 1TB drive. The intel rapid start now throws an error to say it isn't supported as well.
Computer is an Envy 17 Leap Motion TS SE NB PC
17-j196ef
Any help with this issue please. I need this laptop for my job

Hello Jswebsteve,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that your notebook is running into some difficulties returning from a system recovery, and I would be happy to assist you in this endeavor!
I suggest attempting a second backup and restore, as a problem may have occurred during the re-installation process. To do this, please follow this document on Performing an HP System Recovery (Windows 7) or for (Windows 8).
If the issue persists, there might be a corruption on your recovery disk. To acquire a new disk, please follow this resource on Obtaining HP Recovery Discs or an HP USB Recovery Drive.
Please re-post with the results of your troubleshooting, and I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

Hello, I am trying to reregister my Photoshop CS on my laptop, which had to be restored to its original factory defaults. I am unable to re-activate using my product key. I have been able to do so before when I've had to restore my laptop. Please help.

I just restored my laptop to factory defaults due to a slowdown in the computer. Now when I go to reinstall CS and reactivate it, Adobe will not recognize my product key. I am frustrated that I can't speak to someone there like I used to be able to do. Who can help:?

Adobe closed the activation servers for CS and CS2. For owners such as yourself, Adobe has an activation-free version of CS2.
Download the installer and use the serial number next to it. Do not use your old serial number.
Download Acrobat 7 and CS2 products

"Windows could not complete the installation" after restoring Lenovo T61 to factory settings, help!

Hi everyone;
I recently tried to restore T61 laptop to factory settings and I received the message "Windows could not complete the installation. To install windows on this computer, restart the installation". I used Dr. Google to see if I could fix the problem; but unfortunately after re-starting multiple times, restoring to factory settings (after changes to the Administrator account as well as "Oobe" settings, in any number of combinations); I still get the same error message. Any thoughts? I'm attempting to reinstall Windows Vista Business. I do apologize I'm not a computer person so if you need any additional details please let me know; thanks in advance!

Hi,
It may be a good idea to run a couple of hardware tests.
Shut down the notebook.
Tap away at the esc key as you start the notebook to enter the Start-up Menu. Select the Diagnostic Menu option ( f2 ) and run the tests on the Hard Drive and Memory.
If you get any error messages/codes, post back with the details.
If the tests pass, you can order a replacement set of Recovery Discs starting on the link below - the cost does vary a little depending on where you live, but they're generally inexpensive.
Order HP Recovery Media.
If you have any problem with this link, see if you can order this directly from HP.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Restoring Lenovo T61 to factory settings?

Hi all,
I'm thinking of restoring my T61 to factory condition, but I don't know how. I don't have a Lenovo backup CD available, and I doubt they'll ship a CD to my country (Vietnam), so I need instructions on how to restore using the ThinkVantage button. Please give me thorough instructions, as I'm no expert on computers.
Thanks in advance.

You can buy the recovery media from Lenovo Vietnam for about 50 USD equivalent.
The function of the recovery partition would only be restored when using the recovery media (this would reformat the entire hdd, so make sure you save everything before you do it).
VIETNAM
844-3-946-2000 (Hanoi & North), 848-3-829-5160 (Ho Chi Minh City & South)
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

Hello, i recently had to restore my laptop which means my previous itunes library is gone. Before i restored my laptop, i saved my old library on an external harddrive. So i was wondering if the was a way to get my old itunes library in the new library

how do you put music from ipod thats synced with another library on to a new library without erasing anything. i recently had to restore m laptop to factory settings and of course my itunes is the same. i have a lot of music and pictures and it would take days to redownload all of it.

That is covered here:
iTunes: Back up your iTunes library by copying to an external hard drive
What kind of photos are you talking about?
Ones in the iPod's Camera Roll album are included in the iPod backup that iTunes makes. Photos synced to the iPod or not and they are not in your iTunes library either. You have to back those up separately.
Also the iPod backup that iTunes makes is not included in your iTunes library. It location is listed here:
iTunes: About iOS backups. So back that up too.

I can't restore my system to its factory condition.

hello all
i have Pavilion DV6 laptop, my HardDisk is dmaged and i can't boot anymore (because of the physical BadSectors) , so ibought a new HardDisk ( 1TB )
when i plug my old hard disk into another PC , i can see the 3 partion's
1 : C:\[system]
2 : D:\ [Recovery]
3 : E:\ [HP TOOLS]
i can fully browse them , so i just copied all the files in the partion D:\ ( which contains the Recovery Files) to my new Hard Disk
( i made a new partion with enough free space for the recovery files )
i done that by showing the hidden files and the system hidden files and then copy , the original size of the Recovery files are the same with the new one (near 19 GB) so i just installed a new Windows 7 (32bit) in my New HardDisk (the old system was windows 7 64bit but i have windows 7 32bit CD Available so thats why)
and i also downloaded and installed HP Recovery manager to restore my laptop to its factory condition,but when i run the recovery manager,i got an error message(HardDisk.dll is missing) i downloaded that .dll file , next time i got another error (PRRC.dll is missing) i downloaded that file too , finally when i ran the Recovery manager from my Desktop i got a Turkish message ! , while my system language is arabic
see here : http://imgur.com/WzrMDD2
and when i reboot and Press F11 To start the Recovery manager, it starts normally but i can't click on the system restore ! , i also can't reset my laptop to its factory condition, the buttons are disabled see here : http://imgur.com/7JYwO8B i can only click on Run Computer checkup and Show Contact info
should i install a 64 bit system and try the Previous step ? , or is there any missing files that i should copy into the D or C ?
please guys help me to restore my system , the old HardDisk is Dmaged and not bootable anymore so i don't want it

Hello MohammedFawzi. I understand you're trying to recover your notebook to factory conditions.
If you're unable to perform the recovery the normal way I suggest ordering a set of Recovery Discs directly from HP. This will not only reinstall the operating system but will also recreate the partitions (including Recovery), install drivers, and most of the software.
To order the discs you'll need to contact HP Support in your region. You can visit HP Support Worldwide to locate your region's contact information.
I hope this is helpful. Have an amazing week!
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.

Odd Partitions after Restore to Factory Condition, Why?

HP Compaq Presario CQ57, Windows 7 Home Premium SP-1 64 bit
A month ago I bought an HP Compaq Presario CQ57 notebook (laptop), which comes installed with 2 x 1GB RAM modules. It functioned fine. A couple of weeks ago, I upgraded the RAM by replacing one of the 1GB modules with a 4GB one.
When I restarted Windows, yes, it did blue screen momentarily, but recovered with another start and then things went well for a week.
Then, upon attempting to reboot, it failed. On the Windows Welcome screen, it flickers briefly before it fails and goes to a blue screen.
Using the HP Recovery Console, after trying a recovery that didn’t work, I tried the option of restoring to factory condition. Then, it still produced blue screens, giving error messages like IRQL less than equal and Page fault in non-page area.
I replaced the new RAM with the original 2 x 1GB RAM and tried a restore to factory condition option again. This time it worked. However, the hard drive partitions are odd.
Disc Management
http://imageshack.us/photo/my-images/163/dickman2.gif/
As you can see, Disk 0 is divided into
System 199 MB, C 75GB, not labled 133.34 GB, Recovery D 19.38, HP TOOLS E 3.97 GB.
Ignore the CD ROM below.
Isn’t System supposed to be on C? And the 133.34 GB unallocated space isn’t supposed to be there either.
I ran the restore to factory again and it produced the same disk partitioning. I consulted HP customer service, and they sent me a Windows disk and wants me to try restoring from that rather than from the Recovery provided on the hard drive. I haven’t done this yet, but is there an explanation? And actually, can’t I simply expand the C partition to the unallocated space to the right?
`~- Nehmo

Mumbodog wrote:
No "system" is the boot partition windows 7 installs by default, it is ok ...
In Disk Manager (see the pic above), the C partition has "boot" in parentheses after "Healthy". Customer Service claims it's tools from Microsoft, but I'm not satisfied that's correct. And it's only 199 MB.
So to be clear on my question, What is the rightmost partition, the one labeled "System" in the above pic? It appears the OS and boot are on C.
And how should Disk Manager look on a normal, successful restore?

Restoring HP laptop to Factory condition

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