Restoring In App Purchase and DPS settings
Hi there, we received this rejection from Apple after submitting our app and are a bit confused. Does this have to do with the app submitted or a setting in DPS? Is there someone that can suggest how to handle so we can successfully submit our app?
This is presumably because you built non-renewable subscription In App Purchases within iTunes Connect, when you should have built renewable ones.
Similar Messages
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hi, i downloaded call of duty black ops on my iMac, and i had in app purchases, and it asked me if i wanted to restore them, but an error occured and I had to click cancel, now I don't know how to restore the in app purchases, does anyone know?
The developer would know, at least they should help troubleshooting.
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I upgraded my iphone 4g to a 4s and i need to restore in app purchases
how do i restore in app purchases on my iphone 4s
Welcome to the Apple Community.
Were these pictures from the camera roll or from photo stream.
When you restore from back up, the process will restore the OS and some initial data, it will then restart and allow you to use your device while the remaining data is downloaded and restored in the background. have you allowed enough time for this to complete.
Photostream in the cloud only keeps photos from the last 30 days (subject to a 1,000 photo limit). When photostream syncs the photos to your device they will stay there (subject to a 1,000 photo limit) until deleted, which means you may well have more photos in your photostream album on your device than there are in photostream in the cloud.
The consequence of this is that if you turn photostream off and on again on your device (or enable it for the first time), it will only be populated with photos from the last 30 days, which may not be all the photos that were previously in the photostream album on that device. -
Can someone tell me how to restore my App Store and iTunes Apps on my iPad 2?
Can someone tell me how to restore my App Store and iTunes Apps on my ipad 2?
If you had a backup either in iTunes or iCloud of the iPad you can restore from it by following this article:
iOS: Back up and restore your iOS device with iCloud or iTunes
If not you can go into the Purchased section of the App Store App, and download your Purchased Apps from there for free. However their data will not be restored. -
Hello. Everytime I go to make an in app purchase it says "purchase is being processed right now." But after several hours and hard rebooting it continues to say that. Meanwhile I am still being charged for these purchases even though I am unable to use the app to its full potential. Would the app store or my bank lock my card by any chance? Could that be the reason behind this? If not, how do I fix this issue. I was able to do purchase everything just fine until version 7 and 8 came along.
Thanks for your time,
JenayIf you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases, which should also show IAPs.
As well as being able to turn off the ability to make in-app purchases via the Settings > General > Restrictions screen, you should also have a 'Require Password' option on there which you can set to 'Immediately' - that should force you to enter your account's password for all purchases, including IAPs (and for downloading app updates). -
I bought a new app ($0.99), bought $19.00 worth of on app purchases and the app crashed, now it says that I have to start a new game since i had just started it and didn't get a chance to save it, so my question is, how do i get my money back?
I'm keeping the app, i just need the $19.00 back.
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Do you understand me ? I want money back.Because I have problem with LINE In App Purchase.And no one try to resolve this problem.And the answer of NEVER LINE JAPAN they don't have responsibility.I think it will be effect with APPLE image also.I want you to help me everyways to refound my monet back.Could you?
Contact iTunes Store Support.
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I seem to not enter the correct answers to my security questions for itunes to buy an in-app purchase and also cannot answer the questions exactly like i answered them when creating the account for my ipod, how do i find out what answers i put for my ipod touch and itunes?
Try these previous discusssions:
recover answers to security questions: Apple Support Communities
how do i change apple ID security...: Apple Support Communities -
I did not authorize 2 in app purchases and because my credit card is at its limit, and i dont know how to reverse the in app purchases, i cannot update any app or do just about anything in the appstore or itunes store. I dont care if i owe apple's itunes appstore a few dollars over 2 in app purchases i never meant to download in fact the whole app itself i wanted to delete...but out of the hundreds (maybe lower thousands) fof dollars in music and apps and whatever else, that i rightfully purchased over the passed couple of years....should *NOT* have the upgrades and/or previous purchased songs withheld from me over $3 in accidently purchased add ons through an existing app i deleted an disliked anyway
Same thing happened to me with my peruvian credit card in the peruvian app store, I want to buy an app, but it says that my credit card is "not supported in the Peruvian app store"
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I have bought an Item from apple store Called "Scarry Tribes , 19,999 sale !" . from develober Called "XYRALITY GmbH" Type: In App Purchase , and no thing added to my Account in the Game !!?
and if you cam Help Me I'll Copy the Invoice or Order number .. !While I am no fan of Best Buy and would not buy a lightbulb from them I doubt you issues have anything to do with your iMac and more to do with your lack of experience and simply getting bad advice. Judging by you post I suspect you have loaded your computer down with a lot of crapware and that has caused it's problems. For example running antivirus apps on a Mac not only is a waste of time, it's a waste of money, system resources and will eventually create more problems that it solves. Please begin educating yourself on the subject by reading Thomas Reeds articles on the subject, Thomas is a frequent and knowledgeable contributor to these forums. You can find his webpage at http://www.reedcorner.net/tech-guides/
The good news is here are absolutely no, zero, zippo viruses for OS X. There are other types of malware available (for example trojans) however they differ greatly from viruses in that the use has to download and install them, whereas viruses do not work that way. OS X is not like MS Windows and is extremely secure.
My suggestion at this point would be to clean your computer of the crapware (including antivirus apps) however before doing so please download and install EtreCheck and post its report. Then we can see how your computer has been configured and begin to give you some advice on the next steps. -
I made an in app purchase and the payment did not go through due to lack of funds. Now I am trying to change the payment option (credit card) but it is not accepting it.
Please help! thanks in advance.I am desperate right now. I'm not sure if I got myself into some real trouble since I got the in-app and it works fine, but the purchase did not show up. It usually asks ms if I want to pay 2.99 and I would press "yes," but this time it did not ask and I feel like I got this app without paying for it. please any advice!?
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Trying to make in app purchase and it keeps telling me to contact apple support. Any hints?
Contact iTunes support.
https://ssl.apple.com/emea/support/itunes/contact.html -
I made an in app purchase and never received what I was supposed to. I contacted the producers of the app and they never got back to me. I then contacted apple and they said they would return my 25$ purchase. I still haven't gotten it. I am starting to feel like I just lost 25 dollars and both companies are sweeping it under the bus. I don't know what to do now. What should I do?!?!
We are users like yourself. You are not speaking to Apple here. We are not able to help. Please call Apple to inquire.
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers..
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes. -
i made an in app purchase and the purchase is listed on my billing summary but i cannot access the purchase within the app. I have tried deleting the game and reloading the app and the purchase, nothing seems to work.
I've had this with games, I had to contact support via the 'problems with this app' link on the receipt & they refunded my money.
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I would like to know how can i get money back (follow the subject).
thank you
(my english is poor. sorry)If you haven't received the item but you've been charged for it then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that in-app purchases and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.
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