Restoring ipad mini - stops half way through without error.

I have been searching around for answeres, but I havent found anything similar.
My ipad mini arrived from apple just a few days ago. I wasn´t able to connect to itunes, so I decided to try to restore it, in hope of making it easier to connect to itunes. I followed the procedure i found here and everything worked fine until I started to restore it i itunes. Itunes detected my ipad and told me I had to restore it. I started to restore and the software was successfully downloaded as the first step in itunes. After downloading it started to install the software to the ipad. After installing about 60% of it, it wont go further. It stops and stays frozen without continuing. There are no ERROR messages or anyting suggesting something is wrong. The same happens when I try the same procedure again.
I have tried to delete the software file in the "itunes folder" and download a new verson, still it doesn´t work. All software is updated and the macbook has been restarted.
I have been in contact with apple, but the people I have spoken to haven´t experienced this problem before. I hope you can help me. 

You are going to have to keep trying. Thats all there is. If not you are going to have to drive to apple and get a new one. Yours should have a warrenty.

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