Restoring Ipad on Itunes to reset passcode

I use a security token to access my emails on exchange. When I tried to set this up for the first time, I thought it was asking for my token code (which changes every time I use it), but I unknowingly set up an apparently mandatory passcode when using email exchange. I now can't access our ipad because I can't remember what the code was I entered.
I backed up the ipad 5 days ago on our Mac through Itunes. If I restore the Ipad on my Itunes again, I want to double check that I be able to access what I had on my ipad from 5 days ago, or will I lose everything?
Thanks

I now can't access our ipad because I can't remember what the code was I entered.
If you can't remember the Passcode, you need to restore the device from the computer it was last synced with.
Follow the instructions for putting the device in recovery mode > iPad: Unable to update or restore

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TS1538 Trying to restore ipad 2 itunes recognizes ipad message is "waiting for ipad..." Ipad only shows apple logo.

Ipad 2 will not turn or restore. itunes recognizes ipad is in recovery/restore mode and is trying to restore ipad. Itunes has "waiting for ipad..." in the progress bar. Ipad only has apple logo on screen.
Help!!

Unable to Update or Restore
http://support.apple.com/kb/HT1808

IPad is disabled, cannot connect to itunes to reset passcode,Stuck!

My son attempted to unlock my iPad without success. The iPad is now locked and screen shows iPad is disabled, connect to iTunes. When I connect to iTunes the alert box pops up and says to unlock the iPad before iTunes can connect to it! I am stuck! Please help?!

You need to use recovery mode now.
Recovery Mode Instructions
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
Use iTunes to restore iPad.

Cant restore ipad through itunes on my pc

im trying to restore my i-pad by the using itunes i have on my pc but it keeps giving me an error message saying it cant access my ipad because i have a passcode on it. Well I cant unlock my ipad because it wont reload all the way and it keeps cycling through turning itselff on and off w/ the little apple icon. Ive held the home button and the power button down for 15 seconds (ive tried that about ten times already) and nothing is working and oh yeah ive only had this thing for about 6 months has this been happening with a lot of ipad 2's lately and no i havent spilled anything on it or dropped it on a hard surface someone please help

Hello UNTgrad2012,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
If you have previously synced your device with iTunes
You may be able to reset the passcode by restoring the device.
Connect the device to the computer with which you normally sync and open iTunes.
Note: If iTunes prompts you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes", below.
Right-click the device in the left column and select Back up.
When the backup is complete, select Restore.
When finished, restore from your most recent backup.
Best of luck,
Mario

"Restoring Ipad firmware" Itunes is showing this message for almost 24 hours now. Tried to disconnect but it said that it could not. It occured when I was trying to dowload IOS5

The Ipad2 I purchased was before IOS5 according to folks at Apple Store. Tried to downloan IOS5 but now Itunes is showing the message "Restoring Ipad firmware" and will not disconnect. The message has been going on now for almost 24 hours. How do I get restore all functions (including IOS5) and get Ipad back?

Hello JD_NINJA,
Thanks for using Apple Support Communities.
Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device. To troubleshoot this issue please follow the directions below.
Check your security software
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Get help with iOS update and restore errors - Apple Support
When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
Restore your device from an iCloud or iTunes backup - Apple Support
Take care,
Alex H.

After resetting & restoring iPad from iTunes backup, I got A LOT of a problems

These might not me "A LOT :O" for you
But for me, I'm getting sorta mad that Steve Jobs is dead, apple went ⬇️DOWN
I have 2 problems:
Problem 1: after resetting and restoring from iTunes backup, i get all the settings back. But my apps didn't. If I download them, would I have my files back? Like my minecraft worlds? I had VERY important stuff
Problem 2: when I want to download a paid app like minecraft, and I downloaded it from the same apple ID, it doesn't say 'free', nor it has a cloud, But it says $6.99. Please help me. I have IOS 7.1.1.
Thank you,
Ab

[b]SOLVED[/b]
Answer for question 1: yes
Answer for question 2: follow these steps:
1) Log out of your apple ID
2) log back in
So hard

HT201210 what is the error 0xE8000024 when restoring ipad with itunes in recovery mode

Ipad locked up and I had to restore via recovery mode. error 0xE8000024 popped up several times during the process as well as the autoplay dialog box. Is this normal?

There is some troubleshooting for 0cE8 error codes on this page, which you could you see if it helps fix it : http://support.apple.com/kb/TS3221

How to reset settings then restore ipad with a backup

Apple told me to backup my ipad using iTunes then reset settings (I think not erase as well). They said then use this to restore it and it will remove a glitch which has made the ipad block off 2/3 of its memory for video use, the store said it may have done this intuitively. I fear about what I can lose and when I plugged my ipad into my computer to backup it was far from clear what to do. Can explain further what to do, I got the feeling it it a common problem given i did not need an appointment to have it explained to me.

this may help...
http://support.apple.com/kb/HT4859?viewlocale=en_US&locale=en_US
Let me add more info...
When device is connected to computer's itunes, click the device name in left panel of itunes and then look at the Summary tab for that device (middle panel). Do a manual backup. Then choose to manually restore.

HT1212 I have forgotten my passcode for ipad and itunes is not "detecting a device in recovery mode."

I have forgotten my passcode for ipad and itunes is asking passcode to be entered - even after following directions for computers not synced... multiple times, but iTunes is not "detecting a device in recovery mode." What do I do now?

DFU Restore
This will very likley result in loss of data.
Plug the iPhone into the computer.
Ensure that it is running the latest version of iTunes and that it has access to the internet.
Press and hold both the home and sleep/wake buttons for exactly eight seconds.
Release only the sleep/wake button but continue to hold the home button for another five seconds.
Let go of the home button, then look at the computer screen for an instructional popup.
The popup should say "iTunes has detected a device in recovery mode. . .(etc)" Click accept to all boxes and let iTunes download and install all of the latest device Firmware and Software.
If no popup appears, repeat the above DFU instructions. If you've never done a DFU, it may take about three attempts to get the timing right.

Updated ipad ios 7 set up passcode but locked me out ipad now disabled

i recently updated ipad to iOS 7 and was prompted to set up passcode. on using later passcode not accepted and now ipad disabled. have tried to restore ipad using itunes but message is ipad disabled and needs passcode!

Hi Lizzyb97,
This article has the steps to take when your iPad is disabled from passcode issues:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Cheers,
- Ari

When I try to reset my iPad mini it keeps asking for a passcode! have tried restoring, connecting to iTunes and looked for the 'set up as new iPad' notification, but nothing is working? can anyone help please?

I know my passcode is correct but when I try to reset my iPad mini it keeps asking for a passcode! have tried restoring, connecting to iTunes and looked for the 'set up as new iPad' notification, but nothing is working? can anyone help please?

If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

I put a passcode on my iPad 2, then I forgot it. I've tried to restore it in iTunes, but it still has the passcode on it. What do I do?

I put a passcode on my iPad 2, then I forgot it. I've tried to restore it in iTunes, but it still has the passcode on it. What do I do?

If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup).
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present
Connect the iPod to your computer and restore via iTunes. Place the iPod in Recovery Mode if necessary to allow the restore.

HT1212 forgotten passcode and I no longer have the computer I intially synced my ipad to itune with, how I restore my ipad

forgotten passcode and I no longer have the computer I intially synced my ipad to itune with, how can I restore my ipad

You will still need to connect it to a computer's iTunes to reset it, and you may need to put the iPad into recovery mode in order to be able to do so : http://support.apple.com/kb/ht1808
If it's not a computer that it's been synced to then do you have a backup on iCloud that you could then restore from ? Depending upon what country that you are in, and whether the items are still in the store, you may be able to re-download some/all of your purchases via the Purchased tabs in the iTunes and App Store apps, and the Purchased tab in the ibookstore in the iBooks app.

I'm trying to reset my ipad from ITunes after i disabled it but it keeps telling me that it can't complete it because it has a passcode please help!!

I'm trying to reset my ipad from ITunes after i disabled it but it keeps telling me that it can't complete it because it has a passcode please help!!

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.

HT1212 I've been trying to restore my mini ipad to factory settings. When I click restore ipad (while its connected to itunes) it will update for a while then a pop up will say I have to enter the passcode on the ipad! IDK THE PASSWORD!!! HELP

I've been trying to restore my daughter's mini ipad to factory settings. When I click restore ipad (while it's connected to itunes) it will update for a while then a pop up will say I need to enter the passcode on the ipad!! That's the whole point of restoring the ipad. We don't know the password and it's disabled. HELP

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

Restoring Ipad on Itunes to reset passcode

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