Restoring Ipod after update

Help!!!! I updated my Ipod yesturday and then tried to restore it, while it was in the middle of the restoration it froze and now it is in recovery mode and everytime i connect it to Itunes to restore it, it freezes in the same spot and then disconects itself. I have already tried to uninstal itunes and then reinstal it but that didn't help. Can anyone please help me!!!!

Welcome to the discussions,
did you disable any kind of anti virus software or firewalls before you started to restore? The ipod needs to contact Apple during the update.
"Update and restore alert messages on iPhone and iPod touch" http://support.apple.com/kb/TS1275
"iTunes for Windows: Troubleshooting security software issues" http://support.apple.com/kb/TS3125
Try to connect in recovery mode to restore: http://support.apple.com/kb/HT1808

Similar Messages

Restoring Ipod After Updating to version 7.02

I'm kind of in a bind. Yesterday, I updated my iTunes to version 7.02. I was able to restore my iPod, but it suddenly crashed. When I went to restore it today, I got a message that read that my iPod is corrupted. (I have never gotten this message before.) I then got a second message that said "There was a problem downloading the iPod software for the iPod 'iPod'. The requested resource was not found."
I poured through the various threads that deal with this issue, but no one seems to have found a solution that works. I re-installed the new iTunes, I unblocked any security pop-up, etc. and nothing seems to work. I keep getting the same messages - that my iPod is corrupted and that there was a problem downloading the iPod software.
On an unrelatd note, I have windows XP and now, when I try to restore my iPod, I get an "Autoplay" pop-up box that seems to be searching for a file. Huh?
Anyway, what's going on? Has anyone found a solution to this problem? (One person said that s/he just waited for the battery to his/her iPod to run out and posted that the restore then miraculously happened... Seems suspect, though.)
Any help would be greatly appreciated.
Thanks.
Dell Windows XP

Wow, perfect timing. I had the exact same thing happen just now. It must be some problem with itunes 7 and 4th gen ipod. It says its corrupted, and I should restore. When I press restore, it says it cannot bc the resource is not found. Maybe if enough people chime in, a solution will be found. Question, do you have any antispyware, or other apps which were running?

HT4623 My ipad mini went to restore mode after updating. when i try to restore downloading software gives error

My ipad mini went to restore mode after updating. when i try to restore downloading software gives error

iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
 Cheers, Tom

Iam unable to restore backup after updating ios

Hello friends iam unable to restore backup after updating ios to 6.1.3.plz help me how to restore backup iphone 4

Did you already try to connect in recovy mode and restore, as explained in this article?
http://support.apple.com/kb/HT1808

Unable to restore backup after updating iphone 4, because "not enough free space"

I updated my iphone 4 to v7 via itunes (v12), and in doing so, my camera roll was erased as were most of my calendar events. I am trying to restore the backup that I created just before updating, but I get an error message in itunes that says "itunes could not restore the iphone" because "not enough free space". There is 2.5gb free on my iphone, and I created the backup just before updating so there should be plenty of room. Does anyone know how to get the iphone to restore and/or how to put my pics & calendar back? itunes hangs up at the end while syncing too...

hello again, don't post twice the same question, it won't be answered faster.
see your previous thread: iphone 4 unable to restore backup after updating to v7

Unable to restore 4s after updating software

unable to restore 4s after updating software , the wake up screen is nonresponsive

Hi D.Cohen
Thanks 4 ur attention , I did exactly what u told several times , the restoring ( updating ) starting , after some times , there is a message appears to ask for allowing pc to access iphone data , followed by another one telling to give answer via iphone ( which is still unresponsive ).
After downloading completed , I got another message , telling that there is an error occurred and asking to try again . ( each trial take around 1-2 hours )
pls advise
0

Ive backed up my phone and restored it after updating the software and now a lot of my apps have waiting next to them and i cant access them from the interface

Ive backed up my phone and restored it after updating the software and now a lot of my apps are greyed out and i cant access them via the phone interface
I can only access them via the App store

I did plug it into itunes and then backed it up to the cloud (im actually wondering if thats my problem)
then restored it from the cloud.
Maybe I should restore it from the computer (when its plugged into itunes?)
thanks sberman

What is thr password used to restore phone after update

what is the password use to restore phone after update?

Please continue the thread you already started instead of making a new one please

Ipod touch stuck in restore mod after update

hi i have windows 8 release preview. i tried to update my 8gb ipod touch 4th gen and not its stuck in restore mod loop. but i have a 32gb ipod touch 4th gen that sync's to itunes just fine. ive tried the home and lock button, RecBoot to push it out of restore mod, iRecovery to push it out of restore mod and nothing works. i keep getting error 1603 and 1611. it comes up on itunes and says it needs to be restored. please help

Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1603
Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Also, it could be due to an incompatiblity with iTunes and the pre-release Windows 8 version.

Itunes does not recognise the ipod after update to itunes 8.2.0.23

Hi, Now find, after putting new songs in my play list, that when I plug in ipod to update songs on ipod itunes does not recognise the ipod.
The version of iTunes I updated to was 8.2.0.23 - everything worked fine until then. I see there is a newer version 8.2.1 now available - do you think by installing this the "unable to recognise" problem would be fixed???
Thanks for your thoughts!

I have a similar problem with the iPhone. Tried everything you can think of and then some. There is apparently some devastating bug 7.6 introduced into normal USB device recognition. I've been able to force the phone into recovery mode; the boot recovery USB driver does still work. Restoring the phone every time I need to sync is both scary and time-consuming.

Restored ipod not updating entire itunes music library

after restoring ipod to factory conditions, the ipod does not "update" all the music in my itunes music library. instead, both the ipod and itunes freeze. what needs to be done to complete an update?
mac ibook Mac OS X (10.4.7)

Typo correction on my topic post: I realized the only music I could see in my library was what was updated off of my new laptop.

Can't restore iPod after seeing the "Exclamation point folder icon"

My iPod showed me the "Exclamation point folder icon" out of the blue... i tried resetting, restoring (upgraded to 7.1 in the process) but when i connect the ipod to my computer it still shows me the icon, then the Apple sign, then "Do not disconnect" (while charging) and then the ipod itself starts clicking...
any help would be GREATLY appreciated!! very furstrated over here...

Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

Itunes not recognizing 7th gen iPod after updating to windows 8.1 and latest itunes, works on other computers

So I updated my computer to 8.1 I don't know if I synced my ipod after that, but I know immediately after updating iTunes, I began to receive an error message saying iTunes recognizes that I connected an iPod, but can't identify properly.
I've tried uninstalling and reinstalling as well as restarting the computer, trying different USB ports. it works when I connect it to other computers.

Hi HIJKay,
Thanks for using Apple Support Communities. This article has some steps you can take if iTunes isn't correctly recognizing your iPod:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
Cheers,
- Ari

Podcasts fail to show on iPod after updating to iTunes 10.1.0.56

Hi,
I'm using a 5th gen iPod classic. When I updated iTunes to version 10.1.0.56, all the podcasts I downloaded from iTunes after the update failed to show up on my iPod after synching. I've downloaded podcasts before and had them show up on my iPod. Is there a different procedure I don't know about?
Thanks for any help.

Hello msapostol,
And welcome to Apple Discussions!
You may want to double check your iPod's Sync settings for podcasts from under your iPod's Podcasts tab in iTunes while it is connected.
Updates to iTunes or your iPod has known to reconfigure certain settings.
B-rock

How to restore ipod without updating to itunes 7.0

How can I restore ipod that uses itunes 6.05. I do not want to update to itunes 7.0 since I tried that recently with disasterous results.I want to stay in 6.05 and start over with my ipod.
Compaq Windows XP Pro

Do you have the previous updater on your computer? Check in start/all programs/iPod/iPod updater.
If not, look here.
http://www.versiontracker.com/dyn/moreinfo/win/26925

Restoring Ipod after update

Similar Messages

Maybe you are looking for