Restoring ipods

hello,
I want to restore my ipod, but the computer won't recognize it.
i use the firewire cable that came with the ipod, and i can use the cable to charge my ipod, but it still won't connect.
can anyone tell me how to restore my ipod 4th gen?
any help would be appreciated.

Have you tried connecting anything else to the FireWire port?
Have you restarted your computer recently?
Do you have access to another Mac or an iPod USB cable?
PS-->Your thread is marked as "answered" You'll want to uncheck that so that others will help you.

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    Message was edited by: shenards
    Message was edited by: shenards

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    If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
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