Restoring music to iPod Nano 7th Gen.

My brother plugged in his iPod Nano into the desktop earlier today and a pop-up of some kind told him to save his files on iTunes or he wouldn't be able to proceed. Upon clicking "yes," he was told to determine where the file should be saved, which in this case was the My Music folder. After leaving it alone for about 3 or 4 hours, he goes back onto iTunes to see that his library was cleared out completely. All the music, movies, and photos were not able to be located on the Library. After re-syncing the iPod several times and with no success in sight, he tried to add a new movie to the Library but not even that would show up. Does anyone know what happened, and how to help?

Check out richardmoye's suggestion here: https://discussions.apple.com/message/24664857#24664857

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