Restoring my computer back to the factory setting
My computer has frozen up on me and I am trying to restore it back to it's original settings but when I restart it and start hitting f11 it just goes back to the home page where it is frozen up I need some HELP
Hi,
Shut down the notebook. Tap away at f10 as you start the notebook to enter the bios menu. Under the Advanced or Diagnostic tab you should find the facility to run tests on both the Hard Drive and Memory. Post back with the details of any error messages.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience
Similar Messages
-
I forgot the passcode to turn off restrictions. I have restored my iPad back to the factory settings and then synced it with the latest backup. The restrictions are still on and it is asking for the passcode. Can someone tell me how to get that off.
The only option is to wipe the device clean and restore it to factory settings. Hope you have a backup.
Follow the instructions in iOS: How to back up your data and set up your device as a new device http://support.apple.com/kb/HT4137 to restore the device to factory settings.
Once you have setup the device as a new one, you can then sync it back with your iTunes account and all your music, apps, contacts and any other content sync'ed with iTunes will be loaded on the device. Any content that is stored only on the device and not sync'ed with iTunes, like app logins or data, will be lost during this process. Be forewarned that this is a long process and can take a couple of hours or more to complete. This can be painful, but it is necessarily so to prevent users from working around the security settings. After the restore is complete, you can setup a new Restrictions passcode. Make a note of the passcode to avoid this situation in future.
Cheers, Tom -
How can you turn your computer back to the factory settings?
I wanted to reboot my laptop but when i didn't backup my files and then i just went and reboot my laptop and then my recovery disc two doesn't work and when i stop the rebooting and try to go back to the startup it said the bootmgr is missing, so i try to go and reboot my computer again but then it said that factory image has a error or something like that, what do i do to return my laptop back to the factory settings?
Hi,
It looks like you have to order a Recovery dics set from HP. Please use this:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=bph07143
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. -
Restore macbook pro back to the factory settings, Snow Leopard, then back to Mavericks
If I restore my macbook pro back to the factory settings with the OS X install disc, it came with Snow Leopard. Would I have to pay to go back to Mavericks OS?
If you have Mavericks now, why not just boot into the Recovery partition, erase the disk with Disk Utility, and reinstall Mavericks? Command and R at boot should get you to the Recovery partition.
-
Any help with errors setting IPAD back to factory setting? I received this error when trying to back up - backup session failed. Has any one had the following errors when trying to sync to computer?
1) the IPAD cannot be synced, an internal error occurred. 2) required file not found. 3) a folder specified instead of file.
Any help appreciatedType "13019" into the search bar at the top of this page by "Support" and read the resulting help articles.
-
No matter how many things I delete off of my 4th generation iPod it continues to tell me that I don't have any memory. I've deleted 2 apps and over 20 pictures, but when I go to the settings, it says I have 0 bytes available. (Which doesn't make any sense because that would mean the apps and pictures that I deleted did not take up any memory, which we all know is sort of impossible.) I've never restored my iPod, and I would like to know whether doing so would solve the problem or if it will just make it impossible to get my stuff back since deleting things does not seem to free up space.
If you are unable to get the iPod into Disk Mode to try and restore it, it's a very good indication, as mentioned in the article, that the iPod's hard drive is damaged and in need of replacement either by Apple or a third party repair company.
B-rock -
What is the factory setting for the Brightness Control?
Hi. I'm calibrating my monitor and I have to set the Brightness Control back to the Factory Setting. Does anybody know what the factory setting is? Thank you!
That may still be too high. The brightness is really cranked up on monitors these days. I doubt even at the minimum setting if you can get to the recommended luminance of 150 cd/m².
This link might help you determine the best setting. As you are adjusting the brightness up and down, you might see a subtle difference; a lot depends on the capabilities of the monitor.
http://www.drycreekphoto.com/Learn/Calibration/monitor_sensitivity.html -
Hello, I have had to restore my iphone 4 to its factory setting as I had missed a number of updates and my computer was not recognising the device. I have now lost my contacts icon on the iphone and cannot find it even after syncing to my computer.
Would you know how to resolve this issue?
Many thanks.
NilouI have now lost my contacts icon on the iphone and cannot find it even after syncing to my computer.
Would you know how to resolve this issue?
It's a pre-installed app and therefore cannot be deleted so you may have inadvertently moved it onto a screen or into a folder, check the utilities folder as this is a common one for it to disappear into. Check all screens and folders and do a search in Spotlight, it will tell you if the app it still on your iPhone but unfortunately not where it is. If you find it on one or your screens or in a folder, press the icon until it wiggles and then drag it back to where you want it. Alternatively you can reset your home screen in Settings>General>Reset>Reset Home Screen Layout. -
How do i restore my wifi setting back to the factory settings? I have changed it somehow :/ and now my wifi will not connect. My Airport is on and showing full strength but will not connect.
Ok, if other devices are connecting but just not your MacBook then let's start troubleshooting the MacBook to possibly find out why.
Please try each of the following, in order, until hopefully resolved:
Note the following are excerpts from an OS X Daily article.
* Turn Airport on & off – You can do this via the Airport menu bar or from the Network Preferences. This is the first thing you should try when troubleshooting Mac wireless problems.
* Make sure Wireless/Airport card software & firmware is up to date – This is usually done just by going to the Software Update menu, if there are any updates available for your Mac or Airport, install them.
* Delete and recreate connection – Try deleting and recreating/reestablishing the wireless connection, sometimes a setting can be corrupted and this may fix it.
* Create a new Network Location – Similar to the above suggestion, try creating a new and different wireless network location to see if it resolves the connection problems.
* Change DHCP auto settings to manual – sometimes there is a problem with the DHCP server, and if you manually set an IP address on the network you can be fine. Remember to set the IP to a high number so it wouldn’t interfere with other DHCP machines. As long as you have the subnet mask, router, and DNS settings configured manually as well, this shouldn’t be a problem.
* Flush the DNS cache – Launch the Terminal and enter the following command onto one full line within the Terminal: dscacheutil -flushcache
* Zap the PRAM – Reboot your Mac and hold Command+Option+P+R during restart until you hear another chime, let the Mac boot as usual.
* Delete Wireless Config files – Delete com.apple.internetconfigpriv.plist and com.apple.internetconfig.plist files from ~/Library/Preferences and reboot
* Trash your home directories SystemConfiguration – Remove all files within ~/Library/Preferences/SystemConfiguration/ and then reboot your Mac.
* Reset your Mac’s System Management Controller (SMC) – For MacBook and MacBook Pro’s: Shutdown the MacBook/Pro, remove the battery, disconnect the power, hold the Power Key for 15 seconds. Replace the battery, reconnect power, and zap the PRAM and wait for 2 chimes before letting the keys go. Let boot as usual. -
ok...so I had to restore my computer back to its original factory state:( now I have lost all my music on itunes. Can I get them back?? if so, how??
You can download everything you purchased from the iTunes Store without having to pay again:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Here is the procedure for your reference, using iTunes 10.7. The procedure and screenshots for newer versions are contained in the above link.
This assumes what you purchased is still available in the Store.
Open iTunes and click on iTunes Store on the left
On the right you will see this
Sign in with your Apple ID, then click on "Purchased" (with the orange blob)
On the summary page that appears select the tab "Not on This Computer" on the right.
On the list that appears, select what you want and then click the "Download" button. -
Trying to restore 80GB iPod Classic back to the factory settings.
I am using Windows Vista Home Premium, and need to restore 80GB iPod Classic back to the factory settings, due to it being corrupt and the device doesn’t show up in iTunes 10 or on my computer. I've done the 5 R's twice and I am still seeing a box pop up on my computer when I connect the device that says:
“Do you want to scan and fix (F)?”
It gives me the following two options:
1. Scan and Fix (recommended)
2. Continue without Scanning,
Option #1 says, “Unable to perform the scan because Windows cannot access the disk.
Option #2 does nothing.
When starting my computer with the device connected a black screen says:
Checking File System on F:
The type of file system is FAT32.
One of your disks needs to be checked for consistency. You may cancel the disk check, but it is strongly recommended that you continue.
Windows will now check the disk.
Volume serial number is 3141-****
Windows is verifying files and folders . . .
Folder \iPod_controls is entirely unreadable.
Folder entry removed.
Folder \calendars is entirely unreadable.
Folder entry removed.
Folder \contacts is entirely unreadable.
Folder entry removed.
Folder \notes is entirely unreadable.
Folder entry removed.
File and folder verification is complete.
Convert lost chains to files (Y/N)? Yes
I’ve tried both options numerous times and nothing works. This is about to drive me to either drinking or wearing one of those stylish white I Love Me Jackets.
HELP ME . . . PLEASEI've used option #1 & #2. I've tried the press & hold menu & center buttons numerous times. The device does not show up in iTunes, It does show up in Windows Explorer as "Removable Disk (F), but when I try to open it, a box pops up that says, "Please insert a disk into Removable Disk (F).
When the device is connected to my computer via USB Port, the device screen has an Orange Circle with two rotating Arrows in the centern& says, "Connected", Eject Before Disconnecting
I don't know anyone who has a Mac. -
i have asked this question a few times now, but i have not got the answer i was looking for:
my macbook is currently on v10.6.8 (a snow leopard version)
the factory settings of my macbook is v10.5.6 (a leopard version; i know that using the grey install disk that came with my macbook will restore my macbook back to this version)
i know that by restoring my macbook to the factory settings, some apps will go (e.g. flash player 12, app store) and other apps will be downgraded (like itunes)
but i am talking about BOOTCAMP. it isn't an app, it's a partition of my hard drive.
my question is, will i still have the BOOTCAMP partition after i restore my macbook back to its factory settings? if so, will all the folders and files in BOOTCAMP still be there?Hello there, Timmayy24.
The following Knowledge Base article provides the information you're looking for:
Mac OS X v10.6 Snow Leopard: How to Erase and Install
http://support.apple.com/kb/HT3910
Important: This procedure will completely erase your hard drive. If you have installed Microsoft Windows using Boot Camp, or have multiple partitions, this procedure will erase the partition you select.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Someone hacked my computer and set up a new administrative account by re-registering my computer. I can not access this account nor delete it. How can I fix this and get my computer back to the way it was? And also prevent this from being able to happen again. I have the link the kid used (http://www.ihackintosh.com/2009/05/how-to-hack-the-user-password-in-mac-os-x-wit hout-an-os-x-cd/) Apparently he used hack 2. HELP PLEASE!
Not sure why you can't delete that account. If you have admin privileges, you should be able to. Sounds like you only removed the Home Folder for that account.
You should highlight/select the account you want to remove and then click the minus button. Might need to unlock the padlock with your admin password.
Have a look at these articles from Apple, if necessary.
http://docs.info.apple.com/article.html?path=Mac/10.5/en/8235.html
http://docs.info.apple.com/article.html?path=Mac/10.5/en/8162.html
http://support.apple.com/kb/DL1399 -
Im trying to restore my iphone 3gs to its factory setting at the same time updating to a newer version 6.1.2. while restoring, itunes states"We're sorry, we are unable to continue with your activition at this time." i cant open my phone, what does it mean
99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.
So, either get a sim card from the carrier your phone was originally locked to, or get it officially unlocked, because it appears that it was not officially unlocked. -
My computer crashed and I did a sytem restore. All my files and programs were wiped out except for Windows. How can I restore my music back to the itunes folder on my computer from either the ipad 2 or ipod nano?
Read turingtest2's User Tip:
https://discussions.apple.com/docs/DOC-3991
Maybe you are looking for
-
Evernote clipper for Firefox no longer works
Since Firefox 18.0 or 18.0.1 (current) on the Mac, the Evernote clipper no longer works, either the 5.4.1 regular version or the 5.5 beta. The dropdown begins to appear but with only the circular progress indicator, which spins forever. The clipper w
-
Can I use an external monitor/clamshell mode PERMANTENTLY?
What I'm trying to do is take my old TiBook 550 with its malfunctioning screen and busted hinges (grrrr) and effectively turn it into a low-budget version of a Mac Mini i.e. hook up a USB keyboard and LCD monitor to it and use it as if it were a desk
-
I can't seem to get AirPlay to work on my iPad's, it works fine on my iPhone 5's on the same network, any suggestions?
-
how to track internet activity on mac ?
-
How to include custom css in js file
Hi, We have a JS view and we want to include custom css in the same. How can we achieve the same.