Restoring my iPod doesn't work

when i try to restore my iPod the computer tells me that "there was a problem downloading the iPod software. The requested resource was not found"... my iPod will not work and restoring it is last thing i can do to save it...PLEASE HELP ME!!
  Windows XP  

- What do you mean by a reset?
- Try this is reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next let the battery fully drain. After charging for at least an hour see if it works.
- Then try connecting to computer and restoring via iTunes. Place the iPod in Recovery Mode if necessary.

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