Restoring new phone and previous backup lost

So I broke my iPhone and got a new one and now the latest version of my previous iPhone that it is letting me restore is from July. I know that I have backed up since then, especially since I updated my software on Wednesday. Does anyone know why this is happening and a potential solution? Thank you!!!

No, nothing will be deleted from your phone. So yes, you can delete the old backup, and make a new one for your new device.

Similar Messages

  • Can't restore new phone from a backup

    I went to the Apple store today and had my iPhone 4 replaced under warranty because the sleep button was stuck. The guy told me to come home, plug it into iTunes and choose the restore from previous phone backup option. I did that and halfway through it stopped, and gave me an error. I had no other option but to click "Ok" and next thing I know it went to the page where you sync it and it already put the phone under my name. Now I can't get back to the screen where you restore from a backup! I went into device preferences and the backup from Sunday night from my old phone is still there, but I have no idea how to restore it to my new phone. I really want my pictures back into my camera roll, contacts, texts, and all that back! Does anyone know how to get back to that screen where you choose to restore?
    Thank you!

    If anyone else is looking for a solution to this same problem, I was able to get it working looking through several older discussions.
    The solution was to use the password that I had on my iTunes account the very first time I set up the iPhone about a year ago.  I changed my iTunes password about 10 months ago;  but apparently, the backups continue to use the password that existed when the phone was first set up.
    A couple of troubling things with this are that 1) I didn't apply a password when I did the backup this afternoon so I don't understand why it was required when I did the restore a few hours later. and 2) it makes zero sense why iTunes would not be smart enough to use the current accout password when requiring the password to restore from a backup made with no password. 
    I thought iTunes and Apple were smarter than that.  With so many posts stating exactly the same problem, it is clear that this is bug in the software. 
    Best,
    Craig

  • Restored new phone with old one lost all new photos/contacts

    I restored my new iphone 4s with my old iphones stuff by accident as it was the first time i had plugged it into my computer and i had some photos and new contacts that i need and have now dissapeared and been replaced by my old photos/contacts, is there anyway to get my contacts and photos back that were on my new iphone before i did this?

    Before you accidentally restored your new iPhone, can you remember if you have turned on Photo Stream and Contacts in iCloud? These are found at Settings > iCloud in your phone. If you have toggled Photo Stream on before, then toggling it back on now will push all your captured photos back to your iPhone in a Photo Stream album. Same case with Contacts. If you haven't done that before the incident, I don't think there is any other way to recover your previous data.

  • How do I get my pictures from photo vault to show again? Recently restored my phone and the backup saved the app. The app says 200 pictures etc. in the folder but I cannot see them.

    I have a new iphone but I did a itunes restore backup. Basically all my apps, pictures, and text messages are back. The photo vault app says I still have the pictures but I literally cannot see them. It is a white screen but I can "select" a photo (a green check mark shows) when I choose a picture, yet it is just a white screen. I try to send it or copy it and I cannot find it.

    http://www.tansee.com/download.html for PC users
    http://www.copytrans.net/copytransphoto.php (PC users)
    Also you could try this:
    Following are Steps to Transfer Photos from iPhone to MAC:
    1). Attach your iPhone to Mac
    2). Open up Preview
    3). Click File menu and from there select “Import from iPhone…”
    4). Select the photos you would like to transfer and click import, Select “Import All” in case you want to have all the photos in computer.
    5). For confirmation sake go to ~/Pictures/ folder, picture copied from iPhone should be there.
    If you have a windows PC then follow below given procedure to Transfer Photos from iPhone to PC.
    You can accomplish this just using Windows Explorer, but there are two different methods. And here you go with the first one.
    1). Plug your iPhone into your computer without iTunes running.
    2). Now pop-up will appear asking what you would like to do with iPhone.
    3). Click on “View Content”
    4). Locate your photos.
    5). Copy the same and paste it at desired location on your computer.
    Another method for Mac users is "Image Capture" which is already installed on your mac, I will look for other applications for mac users, hope this helps!

  • Trying to restore new computer with previous backup

    I purchased a new mac book and am trying to set it up with a previous mac book backup. At the new computer startup it asked if I have a backup to use and that part went fine. Now I am in the "checking Time Machine Backup" mode with the rainbow wheel and have been for about 30 minutes. Is this normal? or do I need to start over. I am doing this wireless. I should have hardwired it buy now I am afraid to turn it off.
    Thanks in advance for advice

    I guess it just takes time. It did finally go the the next after a couple of hours. Now I have a progress bar saying 2 more hours. If it works okay then I guess its worth the wait. Just seems like a long time to sync?

  • I have plugged my iphone into my mac computer to restore the phone and it restored then went to the start menu as a new phone does then asked if i wanted to resync from uploaded data from a previous save, then i pressed resync. and now it doesnt work.

    I have had this problem before but apple didnt know how to fix the problem so they replaced the phone.
    I plugged my Iphone into the computer and went into Itunes and restored the phone because it wasnt working properly. it saved my data and then when it turned itself back on after the restore it was at the main menu when u get a new phone and have to set it up, so i went along and did the normal selections as i did when setting up the phone and when it got to where you choose to set up as a new iphone or restore from previous date with data i chose the restore option, it then said i had no service and the sim card was not compatable for the phone, i turned the phone off and it still says the same thing, im not sure what to do and im very annoyed with how it has happened a second time and ive only had the new phone for about three to four weeks now if that.
    what do i do?

    I went back to iOS 7 and my backup file is restoring but when its done nothing is on my phone still and only takes 11-15 minutes to restore the backup instead of taking 25+ minutes like usual so I guess the backup is corrupted. How can I fix this?

  • Ok, so I transferred my 3S info to my 4S by restoring from an old phone backup.  But SIRI is gone and god knows what else??  Can I get my old stuff into the new phone and keep the 4S new functionality?

    ok, so I transferred my 3S info to my 4S by restoring from an old phone backup.  But SIRI is gone and god knows what else??  Can I get my old stuff into the new phone and keep the 4S new functionality?

    I suspect unless he had some items in iCloud backup then they are gone.  Connecting an iPhone to a different library from that to which it was previously connected will result in the device asking if you want to erase it.

  • Please help!  My iphone was stolen so did restore on new phone and LOST!

    Hello fellow iphone users! Please help me. I was on vacation, my iphone was stolen. So decided to buy a new iphone wile on vacation. Couldn't sync/restore my info till i got back home to my computer. So while I was still on vacation I continued to use the new phone and take pictures and videos. So when I got home and restored from a previous back up, it erased ALL MY newest/latest video and pics that I had just taken. Does anyone know if there is a way for me to get those new pics/videos back? They were of great value to me and would be an awful way to end my vacation after my phone got stolen. Thank you all in advance for any guidance you can provide.

    When there are photos/videos in your iPhone's Camera Roll, your iPhone is also detected as a digital camera when connected to your computer. Photos/videos in the Camera Roll can and should be imported by your computer as with any other digital camera.
    When you chose to transfer the backup for your iPhone that was stolen to your new iPhone, all data on your new iPhone that is included with the backup (which includes photos/videos in the Camera Roll) was replaced by the backup for your iPhone that was stolen. It doesn't merge this data on a new iPhone, it replaces it. Transferring the backup of an existing or former iPhone to a new iPhone is designed to be done as the first step after getting a new iPhone. If not and the iPhone is used for a period of time before doing so, photos/videos in the Camera Roll should be imported by your computer as the first step as with any other digital camera before transferring a backup for a previous iPhone to the new iPhone.
    The photos/videos that were in the Camera Roll on your new iPhone are now gone.

  • HT1414 I had a new phone and I clicked some pictures and then I restore my new phone with the old back up and I lost my new clicked photos...please help me how can I get back those photos?

    I had a new phone and I clicked some pictures and then I restore my new phone with the old back up and I lost my new clicked photos...please help me how can I get back those photos?

    You were already provided the answer. If you do not have a backup of the phone while the photos were on the phone, they are gone. When you restore your phone from an old backup, anything that has been saved to the phone since that backup is deleted. Sorry.

  • I just bought a new iPhone and accidentally backed it up with my old iPhone backup, I do not want this. I lost everything on my new phone and I need it back. PLEASE HELP! This includes pictures and texts, etc.

    I just bought a new iPhone and accidentally backed it up with my old iPhone backup, I do not want this. I lost everything on my new phone and I need it back. PLEASE HELP! This includes pictures and texts, etc.

    So just to be clear, when you say "just bought" how long ago was that? Is it on this new iPhone that you had pictures, texts, etc that you want? Were you backing up to iCloud or onto iTunes?
    This may not help for everything but if you go to iCloud.com and log in, are you able to find your pictures there?

  • Trying to restore new phone with backup from previous.  itunes can not finish due to "unable to load SyncUICoreLocalized.dll"  what do i do now?

    trying to restore new phone with backup from previous.  itunes can not finish due to "unable to load SyncUICoreLocalized.dll"  what do i do now?

    See this discussion: iTunes Sync Error with iPhone

  • HT1766 I was attempting to backup my iphone 5 getting ready to update it to ios 7 and i accodentally restored it to the settings of my last phone which was an iphone 4s and it erased all my new pictures and info off my new phone and need help getting them

    I was attempting to backup my iphone 5 getting ready to update it to ios 7 and i accidentally restored it to the settings of my last phone which was an iphone 4s and it erased all my new pictures and info off my new phone and was wondering if anyone knows how i can get them back and restore it back like i has it?  Thanks

    That means you have not a backup before accidentally restore your new iPhone 5.
    So you should recover your new pictures and info with a third recovery tool.
    This blog has a useful tool to meet you.
    http://easy-iphone-recovery.blogspot.com/2013/09/iphone-recovery-resource.html
    In step 1, you should choose 'Recover from iOS Device' in the main interface and then following the steps to get your pictures and info back.
    Good Luck.

  • TS4036 Hi, I have recently upgraded from and Iphone 4 to 5.  I completed a back up on my iphone 4 via icloud which went ok.  When setting up my new phone I selected to set up as a new phone and not via icloud back up.  Is there anyway I can restore my det

    Hi, I have recently upgraded from and Iphone 4 to 5.  I completed a back up on my iphone 4 via icloud which went ok.  When setting up my new phone I selected to set up as a new phone and not via icloud back up.  Is there anyway I can restore my details to my new phone?  Thanks Hayley

    Welcome to the Apple Community.
    Navigate to Settings > General > Software Update and install any updates available.
    Navigate to Settings > General > Reset > Erase all contents and settings on the device you want to restore.
    When this completes and the Set-Up Assistant starts, choose "Restore from iCloud Backup" and enter your iCloud account and password. You will see the three most recent backups for each of the devices on which you enabled Backup. Choose which backup to restore from.

  • HT1937 i have just downloaded a new version of Iphone software on my iphone 3 . but i'm facing problem in configuring it . also tried to configure it with itunes but it always says that there's no sim card in your phone and previously i was using same sim

    i have just downloaded a new version of Iphone software on my iphone 3 . but i'm facing problem in configuring it . also tried to configure it with itunes but it always says that there's no sim card in your phone and previously i was using same sim without any problem . need solution . kindly help .

    Hello ashharuddin,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iPhone: Troubleshooting No SIM
    http://support.apple.com/kb/ts4148
    Toggle Airplane mode On and Off.
    Try turning iPhone off and then on again.
    Check for a carrier settings update. Tap Settings > General > About. If an update is available, a prompt will appear.
    Remove the SIM Card and verify that it is a valid, carrier-manufactured SIM. Also verify that it is not damaged, worn, or modified. Then reinsert it.
    Restore the iPhone.
    Have a nice day,
    Mario

  • HT4113 uh my phone is broken and won't turn on. so I'm getting a new phone and need to back it up but i need to unlock my passcode to backup but my phones locked sooooo idk ;/

    uh my phone is broken and won't turn on. so I'm getting a new phone and need to back it up but i need to unlock my passcode to backup but my phones locked sooooo idk ;/

    Nothing you can do, sorry to say.  If it will not turn on there is absolutely nothing you can do now to backup what is on it.  The whole point of a backup is to have made it before disaster strikes.  Now, with a dead iPhone, all you can do is accept the loss of your data.
    You will be able to re-download iTunes and App store purchases since they are tied to your AppleID, not your device.
    Have you been using iCloud for backup?  If you have, then you should have a backup in iCLoud you can use to restore your replacement phone with.  iCloud backups are automatic (once every 24hrs, whenever your device is on wifi, plugged in and asleep).

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