Restoring old backup on new computer with new phone
I wasn't prepared, but I backup up my wife's iPhone 4 on my laptop and then we went out to get her the iPhone 5. Came home, plugged in the new phone to restore, but said I needed the latest version of iTunes (11.0.1). But I can't download the new iTunes because I'm running 10.5.8 on this antique iBook.
So I copied my backups to a hard drive, then transferred them to my work laptop (which is running 10.7.3) and downloaded the new version of iTunes.
So where do I want to put the old backup so that iTunes will recoginize it? The "RESTORE BACKUP" button is currently grayed out.
Also, I've never had any isses in the past, so I've never had to restore. Is there anything else I should be aware of?
My wife is about to kill me over this little deal. Help please.
Hey mate... well I never use migration assistant cos i always like to have a totally new system on the new computers without the quirks of the last one.
Can you use migration assistant once you JUST to get hold of the Address Book or do you also need to import a whole bunch of other stuff... I just don't know cos I have never used it.
Thanks heaps,
Crazy
Similar Messages
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Time Macine not backing up.
As the harddrive is full, Can the time machine clear old backups, and override them with new backups. For example 5 - 6 days +++ old. Backups were proformed dayly
Any help much appreciated
Many thanks,If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the word "Starting" (without the quotes) in the String Matching text field. You should now see log messages with the words "Starting * backup," where * represents any of the words "automatic," "manual," or "standard." Note the timestamp of the last such message. Clear the text field and scroll back in the log to that time. Select the messages timestamped from then until the end of the backup, or the end of the log if that's not clear. Copy them (command-C) to the Clipboard. Paste (command-V) into a reply to this message.
If there are runs of repeated messages, post only one example of each. Don't post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Some personal information, such as the names of your files, may be included — anonymize before posting. -
Cant use purchased items on new computer with new email address
i bought a new laptop then changed isp from aol to bt then backed up my itunes from old laptop to disc ,tried to put music from discs onto new laptop with new email address and my purchased items are on itunes but cant use them as a message appears saying that i cant play music due to computer not being autherised but when i go to autherise computer in itunes the message your computer is autherised appears ......... please help
I have almost the exact same problem. I have a bunch of music, ringtones, TV shows, movies... stuff that I purchased that I can't authorize. All of these items were purchased with the same account I'm still using now. The difference is that I've changed my email address. I don't have the original email address from when I made those purchases and I'm unable to authorize them. I can see that when I view info on one of these purchases the "Account Name: " has my old email address... not my iTunes or Apple account. So, if I'm authorizing my iTunes using my new email none of these older purchases will work.
I'm really curious how to fix this. I've got quite a few purchases from years back that I'd like access to, but I can't authorize using my new email/iTunes or my old email (the one used for the original purchases).
Take a look at the info and tell me if you see "Account Name:" on one of your purchases. And is that associated to your old email address? There has to be a way to fix this or 'transfer' older purchases, especially if it's all under the same real 'account'. -
Best method to assign old itunes library on old hdd to new computer with new itunes software on ssd.
Hi everyone,
I put an old windows xp desktop to rest that had all my itunes software and files on it. I pulled the 3.5 internall hdd with the xp os and all the itunes program software and itunes music files from this old computer. I just added into my new computer via sata cables and its showing and i have access to it. I have an ssd as my main drive on my main new computer. This is where windows 7 pro is sitting. Ive never had itunes on this computer. Im wondering if it is as easy as the below;
1. install itunes on the ssd c: drive
2. hold down shift while opening itunes for the first time
3. point to the library.itl file on the old 3.5 internall hdd
Will itunes then always see and link to this itl file on my old hdd and work fine? My concerns are;
1. does it matter that this old hdd has a windows os on it along with the itunes program and all its associated files/ folder
2. i dont want itunes to start copying all those music files from the old hdd to my ssd. this would crash my ssd, as its not very large.
3. if the above works fine will my ipod when first mounted sync up fine?
4. are i do the hold down shift thing, what settings should i change in itunes? i know ill have to auth the computer. but how about organization settings?
And final question. I plan on using this old hdd just to store itunes music. I plan on deleting all the other folders, program files etc. Everything but the itunes folder. Is this safe? Should i leave certain windows os files on the hdd as to not disturb necessary processes?
Thanks!Still no luck on this. Would it be easier to migrate the iTunes across using migration assistant? Is it possible to migrate it across while making it save the migrated library to the second eHDD (I would erase the copy of the library on that drive before doing so)
The PB is a G4 867 with firewire 400 (but only UBS1) and running 10.3.9 (not sure what version iTunes) - I can daisy chain it to the mini's FW800 with couple of external drives I have.
I have held off using migration assistant as all the files and stuff I want is on the eHDD and I don't want any unnecessary legacy items from the PB getting onto the mini. -
Good day
Please pardon me if you have dealt with this question previously. I cannot seem to find any discussion if there is any or something to help me resolve my issue.
I have changed computer. On the previous computer, I had iTunes 11.1.5 running and a backup made from my iPhone and iPad. Before changing my computer, I copied the ...\App Data\Apple Computer\..... I have lost my iPad and will like to restore the device from the last backup I made. I see that there are data on the ..Apple Computer\MobileSync\Backup. How do I point the restore to this location?
Thanks in advance for you help in this question.
Regards,
TheoCopy the ENTIRE iTunes folder (not just the media folder) from the old computer to the new computer.
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With new computer I have had to add a USB serial converter to the hot synch cradle. I spent most of the day trying to get the new serial converter to be recognized so that a synch could be performed. It now will synch when I put the palm in the cradle. After installing 4.1.4, In order to get everything to work, I took a recent historicalbackup version of my palmOne program file folder in the Program files, and replaced the entire folder with my historical version. When I opened the desktop software, all my data appears to be there, except that many of my previous entries in the Calendar are now three hours earlier than they used to be and some are moved to an adjacent day. My palm still has the correct information, but a custom synch to overwrite the desktop data with the handheld data produces no change, even though it went through a long synching process. I also have an older computer that has a complete backup copy of everything and the palm software in that one is working properly, so what should I do to correct the data in my Calendar on my new laptop?
Post relates to: Palm m105
This question was solved.
View Solution.It looks like you will need to "clean" uninstall Palm desktop and re-install.
Here are the clean uninstall instructions for XP, see if the palm folders are in the same location. We have not received any info. on windows 7 and how Palm desktop syncs with this version.
You should first make a copy of your data to have just in case something
happens. You can find your data files by going to C:\Program Files\Palm or
Palm One. Highlight your Palm Desktop username and right click and copy.
Then go to your PC desktop, right click on a blank spot and select paste.
If this is the first time you are installing Palm desktop and encountering a problem, skip the previous step.
For Palm desktop 6.2, look in the following location for the folders and files, my documents, PalmOS desktop. You will find the username folder in this location.
Now you want to uninstall Palm Desktop and remove everything that has to do
with Palm Desktop from your computer. Like the above folder, delete the Palm folder. Once this is done, you will need to delete some registry keys
from your PC Operating System registry.
Word of warning, going here and deleting the wrong thing can cause your PC
to not start up, crashing and deletion of programs and data. If you feel
you are unsure of yourself, see if you have a friend that can help you or a
PC technician that you can pay to help you. This will show them everything
they need to delete. To retain your current Registry settings, we need to do a backup of the Registry.
On the PC, go to start and run type "regedit" without quotes
Highlight MY COMPUTER, go to File --> export. Should pop up with a Save As
box. Current location is fine should be in My Documents or you can change to a location you will remember. In the file name box, type "Regbackup[todaysdate]" i.e. Regbackup07072008. Next, the hard part.
The easiest way to make sure your working with the correct key, highlight the key i.e. palm quick install, and press delete on your keyboard. It will ask you, are
you sure. Say yes. Do the same thing for all keys below.
If you make a mistake, stop what you are doing. And call a PC technician.
BUT do not turn off your computer.
The reg keys are as follows (Note: some of theses reg keys will not be here
but if they are delete them)
* HKEY_CURRENT_USER\Software\U.S. Robotics\Palm Quick Install
* HKEY_CURRENT_USER\Software\U.S. Robotics\PalmOne File Transfer
* HKEY_CURRENT_USER\Software\U.S. Robotics\Pilot Desktop
* HKEY_CURRENT_USER\Software\Palm
* HKEY_CURRENT_USER\Software\Palm, Inc.
* HKEY_CURRENT_USER\Software\PalmDesktopAutorun
* HKEY_CURRENT_USER\Software\palmOne
* HKEY_CURRENT_USER\Software\PalmSource
* HKEY_LOCAL_MACHINE\Software\PalmSource or anything else that says palm
Next reboot your computer
Then reinstall your Palm desktop from the CD and do a hotsync. If it asks
you for a username, enter the name that is on your device in the upper right corner of the hotsync screen and sync. -
Before I got my new computer (which was operating on Windows XP), I successfully moved my itunes library to my external hard drive and ran it off that so as not to take up space on my laptop. I now have a new computer which runs off of Windows 7. I've tried going to iTunes-->preferences-->advanced-->"itunes media folder location" and pointing it to my external hard drive but it still doesn't show my library. What do I need to do to make my iTunes library on my new computer read my iTunes library off of my external hard drive?
As Chris says... but if the media is on an external drive as above then you also need to make sure the external drive has the same drive letter on the system you are moving to or iTunes won't be able to find the files.
You might also find this topic useful: Make a split library portable.
tt2 -
my computer crashed so i have a new itunes and i am trying to put my music from my old phone into itunes, it doesnt transfer only shows up when my phone is plugged in?
The iphone is not a backup/storage device. The sync is one way - computer to iphone. The exception is itunes purchases: File>Devices>Transfer Purchases
You shouldcopy everything from your backup copy of your old computer, to your new one. This one of the main reasons it has laways been very basic to always maintain a abckup copy of your computer. -
Hello there. Wondering if there's any way I can retrieve songs that are stored in my time capsule that was backed up from my old previous computer?
Actually you always use ethernet..
MBA does not come with ethernet port.. but apple sells both a cheap usb to ethernet and a much more expensive and much faster thunderbolt to ethernet adapter. With ethernet to eliminite this silly situation of setting up wireless over wireless, so if you make any change you instantly drops you off the network. Like cartoons of people sawing off the branch they are sitting on.
But you can reset.. no reset will do anything at all to the material on the hard disk. You must deliberately erase it.
Read the info because you may only need to do a soft reset. That is hold the reset for 1sec (2-3sec is fine) as long as you don't hold it for a full reset.
http://support.apple.com/kb/ht3728
Even a full factory reset will not harm your files in any way, (or any further!!)
I am "concerned" that you have no backup to vital files on your TC. That is not wise. TC are no more immune to failure than any other hard disk.. (actually latest ones use the cheapest green WD drives money can buy) and keeping files in only one location is a receipe for disaster. An external drive is much more accessible.. cheaper and tend to be more reliable. There are too many things to break in the TC.. it is designed as a backup target for TM. Not a file store. -
Restoring iphone backup from itunes account with multiple phones.
Hi, I wonder if anyone can please help.
Problem as follows:
Backed up/synced both my wifes and my iphone 4 to the same itunes account on Macbook. Wifes phone gets stolen, so get myself new iphone 5 and new Macbook. Managed to set up and get my data onto new phone without any problems, so all sorted.
I now want to pass on my old iphone 4 to my wife, but I cant restore the back up from her stolen phone on the old Macbook as itunes seems to only recognize and associates this phone with its last back up containing my data. Is there anyway that I can restore from the stolen phones backed up data? I have tried restoring the phone to factory settings, but then I still only get the option to restore from that phones original back up.
Would be grateful for any help.
ThxYes it is possible. Just log in on both phones using the same iTunes account info.
As far as synching goes, iTunes remembers the info you want synch'ed on each phone separately.
If you download an app on one phone and pay for it, it will be free to download on the 2nd phone as long as you use the same iTunes login -
safely transferred all my saved files from old dead Vista to new computer with Windows 7 except for my firefox 7.01 bookmarks & QuickNote add on. i downloaded QuickNote but it is blank too. Found the profile C:\Users\AppData\Roaming\Mozilla\Firefox\Profiles\8oy034hg.default & places.sqlite but cant open the file.Windows ask what program I want to open the places.sqlite file & i said Firefox but it doesnt open. How do I open the file & get my bookmarks & QuickNote back. help pls
Why not install and try Firefox portable, it may well be a good troubleshooting step. Try running it from an external memory stick.
The threads you referred to
* [/questions/956861] was closed but never solved
*[/questions/958824] similar
Some system information would help
*How much RAM is installed ?
*What is the total size of the Hard Disk Drive ?
*What is the current amount of free-space in GB ? and as a percentage ?
I try not to use Windows but certainly at one stage a rule of thumb was 20-25% free space should be available. Under about 12% defragging of a disk would likely fail. A page file would need to be larger than the amount of RAM maybe 1.5X , and a hibernate file would be the size of the RAM.
* Do not Hibernate if you are low on HDD space.
I suggest you proceed as follows
#Answer the above questions. I worry you have a lack of diskspace.
#Do a full scan with multiple and up-to-date anti-malware tools. Do not rely on Avast alone. No tool picks up everything. Report back what you scanned with and what was found.
#Backup and keep whatever profiles may be good or may contain recent information such as passwords and bookmarks, but do not use them yet.
#Download a new installer then Do a clean reinstall of Firefox, ensuring that the program folders are deleted before you re-install.
#Now restart, you expect the first restart to work. Close down and try again does it now work OK ?
The detailed instructions in the thread you read [/questions/958824#answer-436552] should help you.
If you have continuing problems is this after a restart of Firefox, or a restart of the Windows Operating System ? -
New computer with ipad2. old computer broken.how can i backup the data?
old laptop broken. how can i input the data to new labtop with new itune?
Are you able to get the hard drive from the old computer? if so then your can install the drive in a external enclosure and transfer the data to your new computer.
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when I bought a new computer with Windows8.1, iTunes wouldn't accept my old ID and password. After entering a new ID and password I got in, but now I can't sync the music that was in my original library. When I try to sync a message says that music will be removed from "other" libraries, so I know they're out there somewhere. Just can't get to them. Any ideas?
- Is the computer authorized for the iTunes account(s) used on the iPod?
- Are you syncing or manually managing music?
- In iTunes if you go to Preferences and then go to the Devices tab, what date is show for the iPod backup? Is if before you switched computers?
- Your iPod sees the new computer as a new library/computer and you can only sync to one library. You need to restore you iPod from a backup. If that bacup is hosw in Preferences, restore from that backup.
- If the backup is after you switched computers, you have two options:
--- Try to make a backup by right clicking on the iPd under Devices in iTunes and selecting backup.
--- If you can't make a backu, can you get one from the backup of your old computer. It is located here and yu may have to have show hidden files turned on.
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\ -
Restoring v8 catalog to new computer with v12
i have just bought a new computer with windows 8 and installed elements version 12; my old laptop had elements version 8 on it and I did a full backup of the catalog to an external hard drive. I have gone through the restore catalog process but cant see any photos either in the organiser or in my pictures. I did the convert step but it said it conversion failed and suggested repairing the backup with previous version which is not possible as the computer was a work machine which has now been wiped and rebuilt and I dont have version 8 anymore!! when it did the convert step it only seemed to find breeze files. I'm now stuck as to what to do next - can anyone help, please
The renamed catalog folders with the suffix 1 or 1 1 are in the PSE8 format.
Your PSE10 converted catalog should have the old name.
It should contain the database file : catalog.pse12db.
First be sure that your explorer is set to show hidden files, then search in the explorer for that catalog.pse12db file.
Double click on the catalog.pse12db file to open PSE12 with the new restored catalog.
Does it work for you ? -
All backup/sync files for Iphone lost on old PC, anyway to sync with new PC without losing music, photos, contacts and texts?
Make sure your new computer is authorized in iTunes. Disable autosync in itunes, connect your iphone, right click on it in the device list and choose backup.
This will save data, pictures and settings to itunes. See what's included in this backup here: http://support.apple.com/kb/HT1766
Transfer your purchases the same way to copy all apps and bought media from the Store to your computer.
Set up at least one contact and event on your computer to be able the merge your calendars and contacts after your device got wiped during the first sync.
The rest of the data can be restored from the backup you made.
Restoring: http://support.apple.com/kb/HT1414
Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
Apps can be downloaded again for free, in the US music as well. Downloading past purchases from the App Store, iBookstore, and iTunes Store
There is 3rd party software out there, but not supported by Apple, see this thread: http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
See also How to back up your data and set up as a new device
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