Restoring old text messages vanished from BB protect

Hi
I need to restore some important old text messages that I had automatically backed up to BB Protect (set to back up weekly). I did not dleete the text messages and have been using BB Protect over the time that I want to use the messages from. Previously I could enter a date that I wanted to restore my messsages to when using BB protect. Now it no longer offers me that choice, just 3 recent dates in a list, the first about a month ago. I understand the backup should have been stored with RIM as well so can anyone advise how I can access them please? Incidently I have already tried accessing BB protect via my playbook but this does not allow me any further. The messages I want to access go from end July 2012 to end October 2012. Do I need to contact RIM directly?
Many thanks!

Thanks for your reply. What would have happened to the previous saved dates then? I understand the downlooads are stored at RIM. Surely I should be informed when the old backups are going to be deleted? Yes I can underrstand about making manual backups now, but there was no warning my backups on Blackberry protect would be deleted. That is what I understood blackberry protect was there for - to be able to restore from. The dates available now are only over the past few weeks yet I have been using blackberry protect for many months already. Hw could all my other backups just disappear? Thanks in advance

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