Restoring People Recognition hangs PSE12

I upgraded my computer from XP to Windows 7 and installed all the updates for Windows 7 before installing PSE12.
After installing PSE12, I converted my PSE8 organizer catalog to PSE12.  I had to rename the catalog since the default name was already used.  The conversion worked fine and the photos showed up in the browser.
However, a process started called "restoring people recognition". I only used face matching a few times in PSE8 and don't really want to use it in PSE12.  Anyway  the process  showed 9% completion and stops and PSE12 organizer is unresponsive.  At this point I cannot use the organizer since it gets hung on the "restoring people ..." process even after rebooting.  Also, I looked for a process to kill in the task manager but was only able to kill the entire PSE12 organizer.  Any suggestions?

Moving this discussion to the Photoshop Elements forum.

Similar Messages

  • 'Restoring People Recognition Data' hung up

    Have installed new Elements 9 and Premiere 9.
    All works well, except can't get into organizer without hanging up on this
    message, 'Restoring People Recognition Data'.  It shows 2% progress and just hangs there.
    I have to close out of program to do anything.
    Please help.
    Thank you,
    Mark Choate

    here I am one year later than others on this thread and I am having the same problem moving to PSE 11 after installing it on a new machine.  I backuped up the PSE 8 catalog on my old machine (onto a removable USB terabyte drive that includes both the photos and backup).  I moved the drive to the new machine.  I restored to new location  (also on the terabyte drive, but not the same place as the backup or the photos).
    Hours later, it hungs up on "restoring people recognition".  The only difference is that my percent is 3% not 2%.  :-(
    I killed it and tried to open PSE.  It stops at the same place.
    As it says on
    http://forums.adobe.com/message/4083141
    I tried open with shift to create a new catalog and after creating a small other empty catalog
    I unchecked properties | Media-Analysis | Analyze Photos for People Automatically. 
    I closed everything
    Reopened with shift held down.  It asks to pick a catalog.  I switch to the big restored one and I get the same hang on restoring people recognition.
    So, this did nothing to change the behavior, so I can not used PSE 11 yet.
    Message was edited by: P.Hill.SEA

  • Restoring People Recognition Data issue

    upgraded from elements 8 to 11 and Organizer keeps hanging. says "Restoring people recognition data"  stays at 20% and never moves.  Tried several times.  Tried holding Shift, but not dice.

    Click on the add people icon at the bottom of Organizer and leave indexing to run until complete.

  • Photoshop Elements 10 hung up at Restoring people recognition 2%

    Hello
         I just buy Photoshop Elements 10. after install, I could not open Organizer because it is hung up at "Restoring People Recognition 2%"
    Please help. Thank you

    Hold down the shift button when you open Elements Organizer. Try to create a new catalog and see if it launches the organizer. If it does go to "edit" menu then preferences.Under preferences you have an option to select media-analysis, click it and uncheck the option for "analyze photos for people automatically". Click OK the close the organizer. Hold down the shift key again to launch the catalog manager then select the original catalog that could not be opened then click open. Hopefully you can open organizer now.

  • Start up Adobe Photoshop Elements 11 - why does it stall at "restoring people recognition data" 42%

    I just downloaded and installed Adobe Photoshop Elements 11 & Adobe Premiere Elements 11 (Windows,English). When it starts up it stalls at the dialogue box "restoring people recognition data" 42%.
    I have to close the program then the whole thing happens again.
    Pretty frustrating for $150............... to upgrade from Elements 8

    This seens to be a problem of Media Analysis which generally arises if there are too many/too large assets in your catalog.
    Just try the following steps:-
    1. Go to Edit->Preferences->Media Analysis
    2  Go to People Recognition options
    3. Uncheck the "Analyse Photo for People recognition".
    4. Press "OK"

  • Installing PSE 10....get hung up "restoring people recognition data"

    The installation seems to work OK.  My pictures show up in organizer.  but, program won't allow any options and shows "Restoring people recognition data".   stays at 1%.   stuck there.  I have tried reinstalling the software.  same thing.  hlep would be much appreciated.

    Moving this discussion to the Photoshop Elements forum.

  • PSE 10 stuck in restoring people recognition

    I just upgraded from PSE 8 to 10 and now am stuck in restoring people recognition.

    Operating system?
    Describe in more detail exactly what you did, and what is happening.
    Ken

  • Restoring People Recognition Data

    I downloaded elements 11 as an upgrade from elements 8. The download went fine but now I am frozen on "Restoring People Recoginition". My old version of Elements 8 is still activated. Could this be the Problem?

      PSE8 should not be the problem. Try temporarily turning off auto-analysis.
    Go to Edit >> Preferences >> Media Analysis
    Uncheck all the boxes and click OK
    If the Organizer won’t budge try getting to the prefs via the Editor:
    Edit >> Preferences >>Organize & Share
    You can re-start people recognition at any time by clicking the Add People icon at the bottom of the organizer and then let the indexing run again.

  • PSE 10 - "Restoring People Recognition Data" Hangs

    Just purchased PSE 10 yesterday and have yet to use it, because it hanges a 60-70% even after hours. 
    Unsuccessfully tried:
    Cancel button 
    Ctrl+Alt+Shift button depressed before clicking on organizer
    Waiting 10 hours…
    Specs:
    Windows 7 – 64 Bit

    I ended up following the work around answer at thread http://forums.adobe.com/thread/729630
    Unfortunately, all recognition data is lost...
    Not very please with PSE 10.

  • Restoring People Recognition Data: Elements 11 Organizer is frozen @ 55%. Why?

    Windows 7 Professional O/S.
    Prior version Elements 8 also installed.

    The Organizer preferences may have become corrupted, needing to be automatically re-built on a re-start.
    Close Elements.
    Click the Start Button and then your user name (in place of mine) and navigate to:
    C: Users >> 99Jon >> AppData >> Roaming >> Adobe >> Elements Organizer >>11.0 >> Organizer
    Delete the PSA file (with key symbol) and delete Status.dat
    After deleting these two files re-start the program
    AppData may be a hidden system file. See the link to reveal hidden files.
    http://windows.microsoft.com/en-US/windows7/Show-hidden-files

  • People Recognition: Empty dialog window.

    Hi,
    I'm experiencing some problems when using the People Recognition function. I’m in the organizer and showing all media and clicking the “Add people” button. The organizer starts preparing the files, but ends up with an empty dialog window as shown below. It doesn’t seem to matter how many or few photos I select, when activating this function.
    I’ve used this function several times before (inside the actual catalog) without any problems. There are still a lot of unrecognized people inside the catalog, so this shouldn’t be the reason for this odd behavior.
    Any help is greatly appreciated
    I've already tried the following:
    - Repairing the catalog
    - Optimizing the catalog
    - Restoring the preferences to default settings
    - Renaming the "status.dat" and "psa.prf" files
    My specifications:
    - Installed Adobe software - Photoshop Elements 12 + Premiere Elements 12
    - Catalog containing approx. 17.000 photos and 400 video clips
    - Windows 7 64 bit
    - Quick Time Player version 7.7.4
    Thanks in advance.

    You may need to contact Adobe directly for issues with new installations. It is usually possible to get it fixed right away by starting an on-line chat whenever an agent is free.
    To get help now click here for product support

  • Restore face recognition error

    I have Elements 12.  I don't have rarely used the face recognition feature. When I attempt to open my organizer, I can see my last worked photos and a screen pops up saying it is restoring the 'people recognition data'. It stops at 3% loaded and a Microsoft error window appears telling me the program failed, it searches for a repair it can't find, then closes my program.  I can open the editor using a photo on my desktop but I need to search for photos in on my C drive and open them in edit one at a time. I am very frustrated.  I recently purchased a Canon 70D and shoot RAW and JPEG files. Is there a fix for this?

    > don't really understand the instructions going through the CMD route
    Using CMD you could enable the real Admin account but as far as I know you can uninstall the Face Recognition software in control panel -> software
    Here remove the face recognition and reboot the notebook.
    This should work too.
    >There are 2 drivers on the Toshiba website, but the latest is from 2010, did this work for you, as it didn't for me?
    It would be interesting to know the notebook model. But the latest version should work properly.
    Important is that you would remove the old version from the system firstly!

  • Problems with People Recognition in PSE 9 that were not in PSE 8.

    Hello, I recently downloaded PSE 9 Trial Version and imported a PSE 8 Backup into PSE 9.  It took quiet some time but it eventually converted the library to suit PSE 9.  I have noticed a couple of small things that I find very irritating and that seem to be a step backwards.  Firstly, when I am in people recognition mode, not all of the names auto complete when I type in the first 3 or 4 letters of the name like they used to in PSE 8, even though the people are in my people list.  This might not seem like a huge problem, but I have 100's of people in my catalog and if I do not spell the name exactly as I typed it before, I will create a second instance of the same person.  Secondly, when a bunch of faces come up in the "Name these people" Screen, I used to be able to hold down Shift or Ctrl key and select multiple people to name at once, PSE 9 wont let me do this, I have to name them one by one, even if they are the same person.  I'm sure this is just a small issue that Adobe will get around to, but it is a huge turn off from PSE 9.

    So it sounds like PsE is installed correctly if new people tags work correctly.
    I have seen another issue that might be related.  You can manually create a people tag by adding it to the people category.  As long as this tag exist in the 'root' people category, people recognition seems to work correctly.  You can also have people recognition create a tag during the people recognition process.  These are two different tag types if you look inside the database.  And they behave differently.  For example, you can merge tags which have been manually created whereas this functionaliy is not possible for tags created through people recongition.  (By the way, I would not recommend merging the manual tags because you will run into issues when PsE finds a face on a merged and deleted tag).
    Once a face has been tagged to a manual people tag, the tag can be moved into a sub-category.
    I don't know if tags created in PsE 8 are considered to be manual or not in PsE 9 but this may explain some things
    Have you tried to move the people tags to the root people category and see if the functionaly works as expected?
    I can't help you beyond this -- you have exhausted my people recognition skills.

  • Can the people recognition function in PSE 9 be configured to look for a specific person?

    HI All:
    I have over 100k photos in my library.  I'd like to have PSE 9 search through these images and identify only my family members.  For instance, I would like PSE 9 to serach for images of only my daughter and provide a tag for each image that contains her picture.  With this many photos it just takes too long to use the people recognition function because I must go through every person (face) that it identifies rather than just my daughter's.  So, is there a way in PSE 9 to restrict the photo recognition feature to search for only one person/face?
    Thanks, Jeff

    I have the same need. We have numerous app vendors that change their certificate that I need to deploy to 2500 PC's. We were using the registry via MS JVM to import these certificates. That is no longer an option with 2003 Server and Vista not supporting MS JVM. I have tried the Keytool as a login script process but it keeps asking for a password. Doubt we would ever be able to locate anyone who would know what it was. So far I have found the system deployment setup but am having problems actually getting it to work. Here is what I have so far for the deployment.config:
    deployment.system.config=file\:/M\:/Winstall/Utils/Javacert/deployment.properties
    deployment.system.config.mandatory=false
    The deployment.properties has:
    deployment.system.security.trusted.certs=file\:/M\:/Winstall/Utils/Javacert/Trusted.certs
    The Trusted.certs file ahs all the certificates we support from a network application point of view. Any help would be appreciated.
    Bill

  • People Recognition Doesn't work in 11

    My people recognition tells me there are no people or the people are labeled, even though that is incorrect.

    Same issue.  Renamed certain catalog files. repair and optimize, all to no avail.

Maybe you are looking for