Restoring Torch 9800 backup to z10

Question

My Torch 9800 was stolen on the weekend and I've replaced it with a z10. Is there anyway to get the backup of the Torch to the Z10. I read that the new Link software can back up a Torch and then restore to the Z10 but I don't have the Torch anymore. Is there any way to get to the backup data?

Answer 1

If you don't have a Hotmail account, get one...
You can get a utility from MS that will allow you to sync Hotmail with the MS Outlook on your computer.  Once you get Outlook linkded with your Hotmail account which is now called Outlook.com you can copy all your contacts from the default Outlook contacts folder to the Hotmail synce folder in Outlook. Then when you register your phone to sync with Hotmail, the contents of the contacts folder in Outlook will get transfered to the phone via Hotmail from Outlook.
This is all a bit complicated, but it worked very well.
I managed to locate that try to force the original backup file from my old BB Bold through the Link software to be written to the new Z10. The time and effort was not worth it...
I spoke to BB tech support about all of this. They told me they are aware of the transfer issue between phones. They are collecting logs and  are gong to persue the problem, so they can impliment an update to correct this.
As for being able to sync with Outlook, I was told this is being worked on.  Apparently with the base OS, which I believe is called QNX, has some issues in how to write the code and set it up to be able to work properly.
Someone else told me they are also still working on some agreements with MS about this. Apparently, if you are on the BB corperate business plan the sync  files can be transfered using MS Exchange Server. This involves a fair amount of cost unless this is something you need for your business.
Jerry G.