Restoring without itunes

Can Ipod be restored to factory settings without Itunes? Trying it through itunes just results in an error message, and I think this may be my only hope in straightening out the poor thing.
I also cannot go in through My Computer...it freezes.
Is there something I can do on the Ipod itself to perform a restore?

Does anything here help: http://support.apple.com/kb/TS1410
And since you don't mention your OS, here's the version for Windows users: http://support.apple.com/kb/TS1369
Message was edited by: Diane Wordsmith

Similar Messages

HT1414 how to restore without itunes

how to restore without itunes

Restore to what?
An iCloud backup can be restored without iTunes. This restoration is only done in the new iPad setup procedure. To get into the setup procedure on an iPad you must be able to use Settings > General > Reset > Erase All Content and Settings.
If you want to "restore as new" and get fresh iOS software then, as far as I know, this can only be done with iTunes.

How to restore without itunes

my phone contacts have disapeeared
i managed to ge tsome back by importing sim contacts , but the latest ones added recently have gone
to make matters worse i havnt used i tunes for ages so dont have a back up
is there any way of doing a restore without haveing the itunes account ?

Unless you backup to iCloud, the answer is no.

Restore without iTunes

My daughter got a new iPad for Christmas. I linked it to my iTunes account via the ipad so I can track what she buys. We haven't had a chance to sync it with the computer iTunes yet. Today she set the passcode and can't remember what she used. I can't log onto iTunes on the computer because it is locked in order to restore it. How can I restore the iPad or rest the passcode without iTunes.

MarkJones,
I hope this post doesn't come across with the wrong tone, just attempting to clarify my previous statements. It may have seemed like I was suggesting something I was not.
I am assuming you are referring to this post:
http://discussions.apple.com/thread.jspa?messageID=3498618&#3498618
What I was referring to is that when you restore the iPod Shuffle, and iPod Shuffle (Second Generation), the format is going to be FAT32. The iPod is reformatted during the restore process. Seeing the iPod Shuffle (Second Generation) as formated FAT32 doesn't mean there is a problem with the iPod.
I have not recomended formatting any iPod with Disk Utility. Restore also formats the iPod, and resolves format related issues.
-Nathan C.

Corrution/inability to see iPod in iTunes - how do I restore without iTunes

When I connect my iPod (4th Gen) to my Mac, iTunes immediately says there is corruption and it needs to be restored. It was working fine last time I connected, but heh.
All right, fine, but I can't even select the iPod in iTunes, let alone restore it. My iPod always drops out of the source list (unmounts) whenever I click the OK button on the warning, leaving me no opportunity to get to the Restore function.
I've tried the following procedures:
http://support.apple.com/kb/HT1320
http://support.apple.com/kb/HT1483
http://www.apple.com/support/ipod/five_rs/nano4gen/#
http://support.apple.com/kb/HT1363
However, I can't even reach the iPod's tabs in iTunes, therefore I can't reach the Restore command. It stays mounted long enough to spew error messages, but automatically unmounts as soon as I dismiss the error messages.
Can I restore/reset/reformat the iPod without access to iTunes? I have nothing on it that cant be recovered.
Message was edited by: Louis-P. G.

http://support.apple.com/kb/HT2109

HT4528 Tried updating my software. Now phone stuck with plug into itunes icon. Anyway to restore without itunes?

Tried updating my software. Now the screen is stuck on plug into iTunes icon. I don't have a computer I can use. Is there anyway to get around this and fix phone?

No chance.
If the "plug into iTunes"-Logo appears, you have to do so.
Sorry.

I forgot my password for my iphone 4 and it is now disabled. I am trying to restore it through itunes, but it say I have to put my passcode into my phone first. Is there a way to restore without using my passcode?

I forgot my password for my iphone 4 and it is now disabled. I am trying to restore it through itunes, but it say I have to put my passcode into my phone first. Is there a way to restore without using my passcode?

The instructions are in that link. Just follow them VERY CAREFULLY. Especially the part about:
Turn off your device and leave it off.
Plug in your device's USB cable to a computer with iTunes. [but DON'T connect it to the iPhone yet]
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
When you see the iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.

How do I wipe my old iphone3gs clean for my wife to use without itunes restoring the data to my settings when she plugs it into itunes?

Hi, I have bought a new iphone 4s and want to give my old iphone 3gs to my wife. She has a sim card on the same network so she can put the sim in and use it straightaway but all of my data and apps stay on there. How can I restore the phone to factory settings for her to use without itunes automaticly trying to restore it to the back up data to my last back up?
Thanks in advance,
Matt

Hi,
You will find a list of your iDevice Backups there:
Edit (Control+,) - Preferences - Devices
Delete the Backups you don't need anymore, but if you delete all Backups you can't restore your iPhone.
Hope i could help you

How can I restore my itunes on a new computer from an external hard drive without a back up?

How can I restore my itunes on a new computer?
I use an external hard drive to store all my information i.e. music / apps / movies but my current laptop has just blown up so now using a temp laptop.
I am looking to try & restore my itunes & all of its information like my playlists / apps & everything else from the hard drive but it does not have a back up in the programmes to restore from that.
Currently running Windows 7.
All I want to do is have my itunes back without the pain of looking & reloading all my info which will take me an age.
Any hints tips or advice that has worked for you would be greatly appreciated.

Did you store the media library files on the external drive as well?
If so press and hold down shift as you start iTunes, use the choose option, and connect to the iTunes Library.itl file on the external drive.
If not you will need to start a new library and import the content into it. Do you have any devices that might hold ratings and playlists that could be recovered? If so see the second and third entries from the bottom of the table of recovery tools in Recover your iTunes library from your iPod or iOS device, and read the rest of it if you have any iOS devices.
tt2

How to restore Ipod database without iTunes?

Hi,
My iPod mini is visible to any aplication except iTunes. I have tried all it sugested on the manuals to fix it and nothing worked.
Others applications like RealPlayer and Anapod can see that the iPod is connect but can´t show its content. RealPlayer says that the database file doesn´t exist or is corrupted.
The only way I can see my files is accessing the iPod-Control directory using windows.
If I disconect it from the Pc I can´t see the musics that are on it.
I have made a copy of the songs that were on it and now I want to know how to restore it without use iTunes, because nothing makes iTunes see it.
Is there any update link that still work on apple website, so I don´t need to use iTunes?
I need to restore my iPod without iTunes because unistall, check register, restarts,... did not work.
The only way I can see the iPod is runing the diadnosis under the help menu. Nothing have worked to make it be showed as device.
That is what the diagnosis show:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Hewlett-Packard HP Pavilion b1000br(EN469LA)
iTunes 7.0.2.16
iPodService 7.0.2.16 is currently running.
iTunesHelper 7.0.2.16 is currently running.
Current user is an administrator.
Connected Storage Devices:
IDE\DiskSAMSUNGHD160JJ________________________WU100-33, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskApple__iPod___________1.62, Bus Type USB
Universal Serial Bus Controllers:
SiS 7001 PCI to USB Open Host Controller, Barramento PCI 0, dispositivo 3, função 0. Device is working properly.
SiS PCI to USB Enhanced Host Controller, Barramento PCI 0, dispositivo 3, função 3. Device is working properly.
No IEEE 1394 Host Controller found.
Connected Device Information
RACHEL'S IP (G:\), iPod mini running firmware version 1.4.1
Serial Number: JQ521620S45
Bus Speed: 61440
The last connected iPod serial number: JQ521620S45.
The iPod Service Logging Information:
[SERVICE: 0x97C,20:58:33 INFO] Started C:\Arquivos de programas\iPod\bin\iPodService.exe (Tue Feb 06 20:58:33 2007)
[SERVICE: 0x97C,20:58:33 INFO] ##### iPodService starting as a service, version: 7.0.2.16
[SERVICE: 0x9A8,20:58:34 INFO] Timed out... Starting device manager!
[SERVICE: 0xA04,20:58:35 INFO] Listener Window created
[SERVICE: 0x9A8,20:58:37 INFO] [InterfaceArrival] \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x9A8,20:58:37 INFO] device \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x9A8,20:58:37 INFO] device is an iPod
[SERVICE: 0x9A8,20:58:37 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0x9A8,20:58:37 INFO] [-1] set waiting to mount = 1
[SERVICE: 0x9A8,20:58:37 INFO] [1] Assigning session 0
[SERVICE: 0x9A8,20:58:37 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_objDeviceNameMap
[SERVICE: 0x9A8,20:58:37 INFO] [1] added state machine 1 to m_objDeviceIdMap
[SERVICE: 0x9A8,20:58:37 INFO] [1] added device number 1 to m_objDeviceNumberMap
[SERVICE: 0x9A8,20:58:37 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_vctDeviceInterfaces
[SERVICE: 0x9A8,20:58:37 INFO] [1] input #0 from src #0
[SERVICE: 0x9F4,20:58:37 INFO] [1] input #0
[SERVICE: 0x9F4,20:58:38 INFO] [MACHINE 1 INPUT #0] - (HDW) Interface Arrival
[SERVICE: 0x9F4,20:58:38 INFO] [1] progress state is 2, Waiting to mount = 1
[SERVICE: 0x9F4,20:58:38 INFO] [1] progress is now 2
[SERVICE: 0x9F4,20:58:38 INFO] [1] progress is now 2
[SERVICE: 0x9F4,20:58:38 INFO] [MACHINE 1 TRANSITION] - {Unknown} ==> {Connected}
[SERVICE: 0x9F4,20:58:38 INFO] [MACHINE 1 ACTIONS] - {Connected}
[SERVICE: 0x9F4,20:58:38 INFO] [1] SCSI Inquiry attempt #0
[SERVICE: 0x9F4,20:58:38 INFO] VendorId: Apple
[SERVICE: 0x9F4,20:58:38 INFO] ProductId: iPod
[SERVICE: 0x9F4,20:58:38 INFO] revision: 1.62
[SERVICE: 0x9F4,20:58:38 INFO] vendor bytes:
[SERVICE: 0x9F4,20:58:38 INFO] 02 01 00 00 00 00 00 00 00 07 00 02 92 00 00 00 00 00 00 00
[SERVICE: 0x9F4,20:58:38 INFO] [1] firmware version: 1.62 (0x13E)
[SERVICE: 0x9F4,20:58:38 INFO] [1] Power State: Powered
[SERVICE: 0x9F4,20:58:38 INFO] [1] Checkpoint attempt #0
[SERVICE: 0x9F4,20:58:38 ERROR] Did not find first letter of stage
[SERVICE: 0x9F4,20:58:38 INFO] [1] serial number 000A27001438703A
[SERVICE: 0x9F4,20:58:38 INFO] [1] *** CONNECTED - Sending event out, device session 0.
[SERVICE: 0x9A8,20:58:40 INFO] [VolumeArrive] mask = 0x7D
[SERVICE: 0x9A8,20:58:40 INFO] looking up device # for \\.\G:
[SERVICE: 0x9A8,20:58:40 INFO] type 0x7 drive 0x1 partition 0x1
[SERVICE: 0x9A8,20:58:40 INFO] iTunes device #1 found with drive letter G, mask 0x40
[SERVICE: 0x9A8,20:58:40 INFO] [1] set waiting to mount = 0
[SERVICE: 0x9A8,20:58:40 INFO] [1] input #1 from src #0
[SERVICE: 0x9F8,20:58:40 INFO] [1] input #1
[SERVICE: 0x9A8,20:58:40 INFO] looking up device # for \\.\F:
[SERVICE: 0x9A8,20:58:40 INFO] type 0x2 drive 0x2 partition 0xffffffff
[SERVICE: 0x9A8,20:58:40 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 2
[SERVICE: 0x9A8,20:58:40 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x9A8,20:58:40 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0x9A8,20:58:40 INFO] looking up device # for \\.\E:
[SERVICE: 0x9A8,20:58:40 INFO] type 0x2 drive 0x1 partition 0xffffffff
[SERVICE: 0x9A8,20:58:40 INFO] looking up device # for \\.\D:
[SERVICE: 0x9A8,20:58:40 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0x9A8,20:58:40 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0x9A8,20:58:41 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x9A8,20:58:41 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0x9F8,20:58:41 INFO] [MACHINE 1 INPUT #1] - (HDW) Volume Mount
[SERVICE: 0x9F8,20:58:41 INFO] [MACHINE 1 TRANSITION] - {Connected} ==> {Mounted}
[SERVICE: 0x9F8,20:58:41 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x9F8,20:58:41 INFO] [MACHINE 1 ACTIONS] - {Mounted}
[SERVICE: 0x9F8,20:58:41 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x9F8,20:58:41 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x9F8,20:58:41 ERROR] Did not find first letter of stage
[SERVICE: 0x9F8,20:58:41 INFO] [1] OS says filesystem is FAT32
[SERVICE: 0x9F8,20:58:41 INFO] File does not exist!
[SERVICE: 0x9F8,20:58:41 INFO] [1] iTunes Preference file does not exist!
[SERVICE: 0x9F8,20:58:41 INFO] [1] ===== iPod Mini =====
[SERVICE: 0x9F8,20:58:41 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x9F8,20:58:41 INFO] 20:58:41, year 2007, day of yr. 36, GMT offset -8 isDST 1
[SERVICE: 0x9F8,20:58:41 INFO] [1] progress is now 0
[SERVICE: 0x9F8,20:58:43 INFO] [1] *** MOUNTED - Sending event out, device session 0.
[SERVICE: 0x9F8,20:58:43 INFO] [1] Auto-launch iTunes ENABLED
[SERVICE: 0x9F8,20:58:43 INFO] iTunes located at 'C:\Arquivos de programas\iTunes\iTunes.exe'
[SERVICE: 0x9A4,20:58:43 INFO] launching iTunes.
[SERVICE: 0x9C0,20:59:01 INFO] <0x4> Got Serial #
[SERVICE: 0xA18,20:59:01 INFO] <0x4> GetFormatType() returned unknown format 0
[SERVICE: 0xA18,20:59:01 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xA18,20:59:01 INFO] Mounted
[SERVICE: 0xA18,20:59:01 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xA18,20:59:01 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x9C0,20:59:01 INFO] Mounted
[SERVICE: 0x9C0,20:59:01 INFO] [1] already mounted!
[SERVICE: 0x9C0,20:59:01 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0x9E4,20:59:03 INFO] <0x4> GetFormatType() returned unknown format 0
[SERVICE: 0x9C0,20:59:03 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0x9C0,20:59:03 INFO] Mounted
[SERVICE: 0x9C0,20:59:03 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0x9C0,20:59:03 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0xA18,20:59:03 INFO] <0x4> COM request for device 1 drive letter - G
[SERVICE: 0x9C0,20:59:03 INFO] Mounted
[SERVICE: 0x9C0,20:59:03 INFO] Device 0 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0x9C0,20:59:03 INFO] Device 0 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x9C0,20:59:03 INFO] File does not exist!
[SERVICE: 0x9C0,20:59:03 INFO] [1] CreateFileW error 0x3
[SERVICE: 0x9C0,20:59:03 INFO] [1] WriteNewPrefs FAILED!
[SERVICE: 0x9C0,20:59:03 INFO] [1] ReadDevicePreferences() failed!
[SERVICE: 0xA04,21:03:50 INFO] [DevNodesChanged]
[SERVICE: 0xA04,21:03:50 INFO] [1] input #2 from src #0
[SERVICE: 0xA04,21:03:50 INFO] [DevNodesChanged]
[SERVICE: 0xA04,21:03:50 INFO] [1] input #3 from src #0
[SERVICE: 0x9FC,21:03:51 INFO] [1] input #2
[SERVICE: 0x9F4,21:03:51 INFO] [1] input #3
[SERVICE: 0xA04,21:03:51 INFO] [DevNodesChanged]
[SERVICE: 0xA04,21:03:51 INFO] [1] input #4 from src #0
[SERVICE: 0x9F8,21:03:51 INFO] [1] input #4
[SERVICE: 0x9FC,21:03:51 INFO] [MACHINE 1 INPUT #2] - (HDW) CheckDevNode
[SERVICE: 0xA04,21:03:51 INFO] [DevNodesChanged]
[SERVICE: 0xA04,21:03:51 INFO] [1] input #5 from src #0
[SERVICE: 0x9FC,21:03:52 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x9F4,21:03:52 INFO] [MACHINE 1 INPUT #3] - (HDW) CheckDevNode
[SERVICE: 0x9F4,21:03:52 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x9F8,21:03:52 INFO] [MACHINE 1 INPUT #4] - (HDW) CheckDevNode
[SERVICE: 0x9F8,21:03:52 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x9F8,21:03:52 INFO] [1] input #5
[SERVICE: 0x9F8,21:03:52 INFO] [MACHINE 1 INPUT #5] - (HDW) CheckDevNode
[SERVICE: 0x9F8,21:03:52 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xA04,21:04:18 INFO] [DevNodesChanged]
[SERVICE: 0xA04,21:04:18 INFO] [1] input #6 from src #0
[SERVICE: 0x9FC,21:04:18 INFO] [1] input #6
[SERVICE: 0x9FC,21:04:18 INFO] [MACHINE 1 INPUT #6] - (HDW) CheckDevNode
[SERVICE: 0x9FC,21:04:18 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xA04,21:16:24 INFO] [DevNodesChanged]
[SERVICE: 0xA04,21:16:24 INFO] [1] input #7 from src #0
[SERVICE: 0x9F4,21:16:24 INFO] [1] input #7
[SERVICE: 0x9F4,21:16:24 INFO] [MACHINE 1 INPUT #7] - (HDW) CheckDevNode
[SERVICE: 0x9F4,21:16:25 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xA04,21:33:20 INFO] [DevNodesChanged]
[SERVICE: 0xA04,21:33:20 INFO] [1] input #8 from src #0
[SERVICE: 0x9F8,21:33:20 INFO] [1] input #8
[SERVICE: 0xA04,21:33:20 INFO] [DevNodesChanged]
[SERVICE: 0xA04,21:33:20 INFO] [1] input #9 from src #0
[SERVICE: 0x9FC,21:33:20 INFO] [1] input #9
[SERVICE: 0xA04,21:33:21 INFO] [DevNodesChanged]
[SERVICE: 0xA04,21:33:21 INFO] [1] input #10 from src #0
[SERVICE: 0x9F4,21:33:21 INFO] [1] input #10
[SERVICE: 0x9F8,21:33:21 INFO] [MACHINE 1 INPUT #8] - (HDW) CheckDevNode
[SERVICE: 0x9F8,21:33:21 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0x9F8,21:33:21 INFO] [1] progress is now 1
[SERVICE: 0x9FC,21:33:21 INFO] [MACHINE 1 INPUT #9] - (HDW) CheckDevNode
[SERVICE: 0x9F8,21:33:21 INFO] [MACHINE 1 TRANSITION] - {Mounted} ==> {Unknown}
[SERVICE: 0x9F8,21:33:21 INFO] [MACHINE 1 ACTIONS] - {Unknown}
[SERVICE: 0x9FC,21:33:21 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0x9F4,21:33:21 INFO] [MACHINE 1 INPUT #10] - (HDW) CheckDevNode
[SERVICE: 0x9F4,21:33:21 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0x9F8,21:33:21 INFO] [1] *** DISCONNECTED - Sending event out, device session 0.
[SERVICE: 0x9F8,21:33:21 INFO] [1] progress is now 0
[SERVICE: 0x9F8,21:33:21 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0xA04,21:33:21 INFO] [VolumeRemoved] existing mask 0x40, arrive mask 0x40
[SERVICE: 0xA04,21:33:21 INFO] [1] value = 1
[SERVICE: 0xA04,21:33:21 INFO] [1] input #11 from src #0
[SERVICE: 0x9FC,21:33:21 INFO] [1] input #11
[SERVICE: 0xA04,21:33:21 INFO] [InterfaceRemoved]
[SERVICE: 0xA04,21:33:21 INFO] [1] value = 0
[SERVICE: 0xA04,21:33:21 INFO] removed device number 1 from m_objDeviceNumberMap
[SERVICE: 0xA04,21:33:21 INFO] [1] input #12 from src #0
[SERVICE: 0x9F4,21:33:21 INFO] [1] input #12
[SERVICE: 0xA04,21:33:21 INFO] [DevNodesChanged]
[SERVICE: 0xA04,21:33:21 INFO] [1] Progress state is 3, Waiting to disconnect = 0
[SERVICE: 0xA04,21:33:21 ERROR] device number 0 exists, but isn't in m_objDeviceNumberMap!
[SERVICE: 0xA04,21:33:21 INFO] removed device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" from m_vctDeviceInterfaces
[SERVICE: 0xA04,21:33:21 INFO] [1] input #13 from src #0
[SERVICE: 0x9F8,21:33:21 INFO] [1] input #13
[SERVICE: 0xA04,21:33:21 INFO] [DevNodesChanged]
[SERVICE: 0xA04,21:33:21 INFO] [1] input #14 from src #0
[SERVICE: 0x9FC,21:33:21 INFO] [MACHINE 1 INPUT #11] - (HDW) Volume Unmount
[SERVICE: 0x9FC,21:33:21 INFO] [1] progress is now 3
[SERVICE: 0x9FC,21:33:21 INFO] [1] Setting progress to 3
[SERVICE: 0x9FC,21:33:21 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0x9F4,21:33:21 INFO] [MACHINE 1 INPUT #12] - (HDW) Interface Removal
[SERVICE: 0x9F4,21:33:21 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0x9F4,21:33:21 INFO] [1] input #14
[SERVICE: 0x9F8,21:33:21 INFO] [MACHINE 1 INPUT #13] - (HDW) CheckDevNode
[SERVICE: 0x9F8,21:33:22 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0x9F4,21:33:22 INFO] [MACHINE 1 INPUT #14] - (HDW) CheckDevNode
[SERVICE: 0x9F4,21:33:22 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0xA04,21:36:21 INFO] [DevNodesChanged]
[SERVICE: 0xA04,21:36:21 INFO] [1] input #15 from src #0
[SERVICE: 0x9FC,21:36:21 INFO] [1] input #15
[SERVICE: 0x9FC,21:36:21 INFO] [MACHINE 1 INPUT #15] - (HDW) CheckDevNode
[SERVICE: 0x9FC,21:36:21 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0xA04,21:48:20 INFO] [DevNodesChanged]
[SERVICE: 0xA04,21:48:20 INFO] [1] input #16 from src #0
[SERVICE: 0x9F8,21:48:20 INFO] [1] input #16
[SERVICE: 0x9F8,21:48:20 INFO] [MACHINE 1 INPUT #16] - (HDW) CheckDevNode
[SERVICE: 0x9F8,21:48:20 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xA04,21:48:20 INFO] [DevNodesChanged]
[SERVICE: 0xA04,21:48:20 INFO] [1] input #17 from src #0
[SERVICE: 0x9F4,21:48:20 INFO] [1] input #17
[SERVICE: 0xA04,21:48:20 INFO] [DevNodesChanged]
[SERVICE: 0xA04,21:48:20 INFO] [1] input #18 from src #0
[SERVICE: 0x9FC,21:48:20 INFO] [1] input #18
[SERVICE: 0x9F4,21:48:21 INFO] [MACHINE 1 INPUT #17] - (HDW) CheckDevNode
[SERVICE: 0x9F4,21:48:21 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x9FC,21:48:21 INFO] [MACHINE 1 INPUT #18] - (HDW) CheckDevNode
[SERVICE: 0x9FC,21:48:21 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xA04,21:48:31 INFO] [InterfaceArrival] \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xA04,21:48:31 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xA04,21:48:31 INFO] [1] set waiting to mount = 1
[SERVICE: 0xA04,21:48:31 INFO] [1] Attempt to reassign from session 0 to session 0, DENIED!
[SERVICE: 0xA04,21:48:31 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_objDeviceNameMap
[SERVICE: 0xA04,21:48:31 INFO] [1] added state machine 1 to m_objDeviceIdMap
[SERVICE: 0xA04,21:48:31 INFO] [1] added device number 1 to m_objDeviceNumberMap
[SERVICE: 0xA04,21:48:31 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_vctDeviceInterfaces
[SERVICE: 0xA04,21:48:31 INFO] [1] input #19 from src #0
[SERVICE: 0x9F8,21:48:31 INFO] [1] input #19
[SERVICE: 0xA04,21:48:31 INFO] [DevNodesChanged]
[SERVICE: 0xA04,21:48:31 INFO] [1] input #20 from src #0
[SERVICE: 0x9F4,21:48:31 INFO] [1] input #20
[SERVICE: 0xA04,21:48:31 INFO] [DevNodesChanged]
[SERVICE: 0xA04,21:48:31 INFO] [1] input #21 from src #0
[SERVICE: 0x9FC,21:48:31 INFO] [1] input #21
[SERVICE: 0x9F8,21:48:31 INFO] [MACHINE 1 INPUT #19] - (HDW) Interface Arrival
[SERVICE: 0x9F8,21:48:31 INFO] [1] progress state is 2, Waiting to mount = 1
[SERVICE: 0x9F8,21:48:31 INFO] [1] progress is now 2
[SERVICE: 0x9F8,21:48:31 INFO] [1] progress is now 2
[SERVICE: 0x9F8,21:48:31 INFO] [MACHINE 1 TRANSITION] - {Unknown} ==> {Connected}
[SERVICE: 0x9F8,21:48:31 INFO] [MACHINE 1 ACTIONS] - {Connected}
[SERVICE: 0x9F8,21:48:31 INFO] [1] SCSI Inquiry attempt #0
[SERVICE: 0x9F8,21:48:31 INFO] VendorId: Apple
[SERVICE: 0x9F8,21:48:31 INFO] ProductId: iPod
[SERVICE: 0x9F8,21:48:31 INFO] revision: 1.62
[SERVICE: 0xA04,21:48:31 INFO] [VolumeArrive] mask = 0x40
[SERVICE: 0xA04,21:48:31 INFO] looking up device # for \\.\G:
[SERVICE: 0xA04,21:48:31 INFO] type 0x7 drive 0x1 partition 0x1
[SERVICE: 0xA04,21:48:31 INFO] iTunes device #1 found with drive letter G, mask 0x40
[SERVICE: 0xA04,21:48:31 INFO] [1] set waiting to mount = 0
[SERVICE: 0xA04,21:48:31 INFO] [1] input #22 from src #0
[SERVICE: 0x9F8,21:48:31 INFO] vendor bytes:
[SERVICE: 0x9F8,21:48:31 INFO] 02 01 00 00 00 00 00 00 00 07 00 02 92 00 00 00 00 00 00 00
[SERVICE: 0xA04,21:48:31 INFO] [DevNodesChanged]
[SERVICE: 0xA04,21:48:31 INFO] [1] input #23 from src #0
[SERVICE: 0xA04,21:48:31 INFO] [DevNodesChanged]
[SERVICE: 0xA04,21:48:31 INFO] [1] input #24 from src #0
[SERVICE: 0xA04,21:48:31 INFO] [DevNodesChanged]
[SERVICE: 0xA04,21:48:31 INFO] [1] input #25 from src #0
[SERVICE: 0x9F8,21:48:31 INFO] [1] firmware version: 1.62 (0x13E)
[SERVICE: 0x9F8,21:48:31 INFO] [1] Power State: Powered
[SERVICE: 0x9F8,21:48:31 INFO] [1] Checkpoint attempt #0
[SERVICE: 0x9F8,21:48:31 ERROR] Did not find first letter of stage
[SERVICE: 0x9F8,21:48:31 INFO] [1] serial number 000A27001438703A
[SERVICE: 0x9F8,21:48:31 INFO] [1] *** CONNECTED - Sending event out, device session 0.
[SERVICE: 0x9F4,21:48:31 INFO] [MACHINE 1 INPUT #20] - (HDW) CheckDevNode
[SERVICE: 0x9F4,21:48:31 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x9FC,21:48:31 INFO] [MACHINE 1 INPUT #21] - (HDW) CheckDevNode
[SERVICE: 0x9FC,21:48:31 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x9FC,21:48:31 INFO] [1] input #22
[SERVICE: 0x9F8,21:48:31 INFO] [1] input #23
[SERVICE: 0x9F4,21:48:31 INFO] [1] input #24
[SERVICE: 0x9FC,21:48:31 INFO] [MACHINE 1 INPUT #22] - (HDW) Volume Mount
[SERVICE: 0x9FC,21:48:31 INFO] [MACHINE 1 TRANSITION] - {Connected} ==> {Mounted}
[SERVICE: 0x9FC,21:48:31 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x9FC,21:48:31 INFO] [MACHINE 1 ACTIONS] - {Mounted}
[SERVICE: 0x9FC,21:48:31 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x9FC,21:48:31 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x9FC,21:48:31 ERROR] Did not find first letter of stage
[SERVICE: 0x9FC,21:48:32 INFO] [1] OS says filesystem is FAT32
[SERVICE: 0x9FC,21:48:32 INFO] File does not exist!
[SERVICE: 0x9FC,21:48:32 INFO] [1] iTunes Preference file does not exist!
[SERVICE: 0x9FC,21:48:32 INFO] [1] ===== iPod Mini =====
[SERVICE: 0x9FC,21:48:32 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x9FC,21:48:32 INFO] 21:48:32, year 2007, day of yr. 36, GMT offset -8 isDST 1
[SERVICE: 0x9FC,21:48:32 INFO] [1] progress is now 0
[SERVICE: 0x9FC,21:48:34 INFO] [1] *** MOUNTED - Sending event out, device session 0.
[SERVICE: 0x9FC,21:48:34 INFO] [1] Auto-launch iTunes ENABLED
[SERVICE: 0x9FC,21:48:34 INFO] iTunes located at 'C:\Arquivos de programas\iTunes\iTunes.exe'
[SERVICE: 0x9F8,21:48:34 INFO] [MACHINE 1 INPUT #23] - (HDW) CheckDevNode
[SERVICE: 0x9F8,21:48:34 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x9F4,21:48:34 INFO] [MACHINE 1 INPUT #24] - (HDW) CheckDevNode
[SERVICE: 0x9F4,21:48:34 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x9F4,21:48:34 INFO] [1] input #25
[SERVICE: 0x9A4,21:48:34 INFO] launching iTunes.
[SERVICE: 0x9F4,21:48:34 INFO] [MACHINE 1 INPUT #25] - (HDW) CheckDevNode
[SERVICE: 0x9F4,21:48:34 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x900,21:48:49 INFO] <0x4> Got Serial #
[SERVICE: 0xAD8,21:48:49 INFO] <0x4> GetFormatType() returned unknown format 0
[SERVICE: 0x480,21:48:49 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0x480,21:48:49 INFO] Mounted
[SERVICE: 0x480,21:48:49 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0x480,21:48:49 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x900,21:48:49 INFO] Mounted
[SERVICE: 0x900,21:48:49 INFO] [1] already mounted!
[SERVICE: 0x900,21:48:49 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0x480,21:48:51 INFO] <0x4> GetFormatType() returned unknown format 0
[SERVICE: 0xAD8,21:48:51 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xAD8,21:48:51 INFO] Mounted
[SERVICE: 0xAD8,21:48:51 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xAD8,21:48:51 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x900,21:48:51 INFO] <0x4> COM request for device 1 drive letter - G
[SERVICE: 0xAD8,21:48:51 INFO] Mounted
[SERVICE: 0xAD8,21:48:51 INFO] Device 0 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xAD8,21:48:51 INFO] Device 0 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0xAD8,21:48:51 INFO] File does not exist!
[SERVICE: 0xAD8,21:48:51 INFO] [1] CreateFileW error 0x3
[SERVICE: 0xAD8,21:48:51 INFO] [1] WriteNewPrefs FAILED!
[SERVICE: 0xAD8,21:48:51 INFO] [1] ReadDevicePreferences() failed!
[SERVICE: 0xA04,22:16:10 INFO] [DevNodesChanged]
[SERVICE: 0xA04,22:16:10 INFO] [1] input #26 from src #0
[SERVICE: 0x9FC,22:16:10 INFO] [1] input #26
[SERVICE: 0x9FC,22:16:10 INFO] [MACHINE 1 INPUT #26] - (HDW) CheckDevNode
[SERVICE: 0x9FC,22:16:10 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xA04,23:05:50 INFO] [DevNodesChanged]
[SERVICE: 0xA04,23:05:50 INFO] [1] input #27 from src #0
[SERVICE: 0x9F8,23:05:50 INFO] [1] input #27
[SERVICE: 0xA04,23:05:50 INFO] [DevNodesChanged]
[SERVICE: 0xA04,23:05:50 INFO] [1] input #28 from src #0
[SERVICE: 0x9F4,23:05:50 INFO] [1] input #28
[SERVICE: 0x9F8,23:05:50 INFO] [MACHINE 1 INPUT #27] - (HDW) CheckDevNode
[SERVICE: 0x9F8,23:05:50 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x9F4,23:05:50 INFO] [MACHINE 1 INPUT #28] - (HDW) CheckDevNode
[SERVICE: 0x9F4,23:05:50 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xD58,23:16:32 INFO] <0x4> Got Serial #
[SERVICE: 0xD58,23:16:32 INFO] <0x4> GetFormatType() returned unknown format 0
[SERVICE: 0xBE0,23:16:32 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xBE0,23:16:32 INFO] Mounted
[SERVICE: 0xBE0,23:16:32 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xBE0,23:16:32 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0xD58,23:16:32 INFO] Mounted
[SERVICE: 0xD58,23:16:32 INFO] [1] already mounted!
[SERVICE: 0xD58,23:16:32 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0xBE0,23:16:34 INFO] <0x4> GetFormatType() returned unknown format 0
[SERVICE: 0xD58,23:16:34 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xD58,23:16:34 INFO] Mounted
[SERVICE: 0xD58,23:16:34 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xD58,23:16:34 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x908,23:16:34 INFO] <0x4> COM request for device 1 drive letter - G
[SERVICE: 0x908,23:16:35 INFO] Mounted
[SERVICE: 0x908,23:16:35 INFO] Device 0 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0x908,23:16:35 INFO] Device 0 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x908,23:16:35 INFO] File does not exist!
[SERVICE: 0x908,23:16:35 INFO] [1] CreateFileW error 0x3
[SERVICE: 0x908,23:16:35 INFO] [1] WriteNewPrefs FAILED!
[SERVICE: 0x908,23:16:35 INFO] [1] ReadDevicePreferences() failed!
[SERVICE: 0xD58,23:16:45 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xD58,23:16:45 INFO] Mounted
[SERVICE: 0xD58,23:16:45 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xD58,23:16:45 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0xBE0,23:16:45 INFO] Mounted
[SERVICE: 0xBE0,23:16:45 INFO] [1] already mounted!
[SERVICE: 0xBE0,23:16:45 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0x908,23:16:45 INFO] Mounted
[SERVICE: 0x908,23:16:45 INFO] Device 0 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0x908,23:16:45 INFO] Device 0 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x908,23:16:45 INFO] File does not exist!
[SERVICE: 0x908,23:16:45 INFO] [1] CreateFileW error 0x3
[SERVICE: 0x908,23:16:45 INFO] [1] WriteNewPrefs FAILED!
[SERVICE: 0x908,23:16:45 INFO] [1] ReadDevicePreferences() failed!
[SERVICE: 0xD58,23:16:45 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xD58,23:16:45 INFO] Mounted
[SERVICE: 0xD58,23:16:45 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xD58,23:16:45 INFO] Device 1 not in intermediate state. It appears to be truly mounted.

I formated my iPod using windows

TS1717 restoring default factory settings without itunes as both may have malware

How can I restoring default factory settings without itunes on my ipod 1 and ipod 3rd generation, as both may have malware aswell as 3 laptops, 2 mobile, TV snd BluRay Browser.
any advice will be greatly appreciated.
have tried to disinfect with Kaspersky products but the malware just overwrites everything that is put into the p.c. so I need to use just the pad itself, that is, of course, if it allows me access.
theres nothing like a ipad scorned, ask my weary eyes. cheers

yep, unfortunately can't reset without the passcode either.
With regards to doing a restore, do you mean:
open itunes on my computer
click on my device on the left
go to the device summary
click restore
it then asks if i want to back up before i restore (to which i say no)
then it asks me if i'm sure I want to restore to factory settings and that all of me media and data will be erased and replaced with the newest version ( to which I say yes)
then it takes about 90 mins to do this but when I look at my phone, everything is exactly the same.
Am I missing something? Obviously I'm technologically challenged, but I HAVE to get to the bottom of this!

Apps on computer but in a different folder. Can I merge them?I have 180 apps that iTunes can no longer "find". They appear in "my apps" and there is a file location for them. Can old purchases be restored without doing each one individually?

I have 180 apps that iTunes can no longer "find". They appear in "my apps" and there is a file location for them. Can old purchases be restored without doing each one individually?

That did the trick! Thank you.
The free trial is all I needed to migrate my iPod Touch library into my main iTunes library. For those that want to use this tool for the same needs there are some things that need to be moved manually, e.g. Apps. But you can do it within the program very easily. Also iBooks/PDFs etc. need to be moved manually. The help section will point you in the right direction.
No more switching iTunes libraries for me.

TS3694 im trying to restore my iphone and itunes doesnt allow it to restore without updating. problem is that i have the latest update on my iphone so why is it forcing me to wait for a 7hr update download when i already have the update and only need to r

im trying to restore my iphone and itunes doesnt allow it to restore without updating. problem is that i have the latest update on my iphone so why is it forcing me to wait for a 7hr update download when i already have the update and only need to restore?

Sadly, the iPhone 3G can not be upgraded beyond iOS 4.2.1.

My ipod gen 3 is frozen after the latest update from itunes,it will not power on or restore without error.Itunes is up to date,changed usb ports,even uninstalled and reinstalled all apple software, error 1601 during restore

My ipod gen 3 is frozen after the latest update from itunes,it will not power on or restore without error.Itunes is up to date,changed usb ports,even uninstalled and reinstalled all apple software, error 1601 during restore

Hello, VvioletT.
Thank you for visiting Apple Support Communities.
I see you are experiencing issues syncing your iOS device. Here are a couple articles that I would recommend going through when experiencing this issue.
iOS: Troubleshooting USB-related alerts when syncing
http://support.apple.com/kb/TS5254
Resolve issues between iTunes and security software
http://support.apple.com/kb/ts3125
Cheers,
Jason H.

Need to restore iPod classic without iTunes

For some reason my friends iPod will not be recognize by any of the computers we've tried it on. So is there a way to restore it without iTunes?

There are no longer any standalone updaters which will restore an iPod with the latest firmware, they stopped being released when the function was incorporated into iTunes 7. All updates and restores have to be done in iTunes.

Restoring without itunes

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