Restrict access to modify Service Orders operations within IW32

Hello experts,
We have a challenge due to our certifications programs. We allow certains users to create services orders and make the selection of the task list via IW31. They also have access to IW32 so that they can release the order later on.
I am looking for a way to block their capability to modify operations informations (wc, texts, prt,etc). So far I have explored few avenues but I am still not convinced.
Option 1:
-use a BADI (WORKORDER_UPDATE) and functions CO_BT* to track detail fields that were changed
-this involves a good development
Option 2:
-use BADI IWO1_ORDER_BADI method AUTHORITY_CHECK_AUART_ACTIVIT
-I couldn't find authorization object for my need...
Option 3:
-a check on changes docs being created or apparently there is a field VBKZ we could use to identify a object change...
Would you have faced the same requirement?
Thank you for your time.
Francois Paquet

Hi Pete, I am glad to receive an answer from you! Your other answers helped me on some other requirements.
We have given a try to this badi and as per the documentation it works well to hide information. We will see if we can push other parameters than set invisible because we still want the information to remain visible.
Thank you.
Francois P.

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How can we restrict users from marking service orders as deleted

Hi,
Please guide me :
Is it possible to restrict users (who are having authorization of marking service orders as deleted) from marking some service orders as deleted, if they have not created these service orders?
In other words, requirement is : only the person creating the Service Order should be authorized to delete.
Please guide.
Thanks and Regards

There are many BADI and EXITS available, you have find the appropriate place to put your code.
USER - EXITS
CNEX0013 Order: Cust. enhancement: Default item category comp. assgmt
CNEX0026 Customer enhancement for general inspection of material
CNEX0027 Customer enhancement: Plant, storage loc. finding for comp.
IWO10004 Maintenance order: Customer check for order completion
IWO10005 Maintenance order: Cust.-specif. determination of profit ctr
IWO10006 Maint. order: Fcode exclusion through cust. enhancement
IWO10007 Maint.order: Customer enhancement - permits in the order
IWO10008 Cust. enhancement: Determination of tax jurisdiction code
IWO10009 PM Order: Customer Check for 'Save' Event
IWO10010 Maint. order: Cust. enhancement for determining WBS element
IWO10011 Maint. order: Customer enhancement for component selection
IWO10015 Maintenance order: F4 Help for user fields on operation
IWO10016 PM Order: Cust. enhancement to check operation user fields
IWO10017 Determine external order number by customer logic
IWO10018 Maintenance order: User fields on order header
IWO10020 Maintenance order: Automatically include task list
IWO10021 Automatic task list transfer when creating order from notif.
IWO10022 Determine calendar from user exit
IWO10023 Service order: Change header data for advance shipment doc.
IWO10024 Service order: Changes to items for advance shipment
IWO10025 PM/SM order: Finding responsible cost center
IWO10029 Inclusion of bill of material in PM/SM order
IWO10030 Preset Fields for Event Object
IWO10031 Hide personnel number in PM/SM order
BADI
Name of a BAdI Definition
ARC_PM_ORDER_CHECK
ARC_PM_ORDER_DELETE
ARC_PM_ORDER_PREPROCESSING
ARC_PM_ORDER_WRITE
ARC_PM_QMEL_CHECK
ARC_PM_QMEL_DELETE
ARC_PM_QMEL_PREPROCESS
ARC_PM_QMEL_WRITE
IWO1_ORDER_BADI
IWO1_PREQ_BADI
IWO1_SCREEN_MODIFY
IWO1_TL_INTEGRATION
IWO1_TL_INTEGRATION2
Edited by: Manish Bisht on Jul 11, 2009 9:27 AM
Edited by: Manish Bisht on Jul 11, 2009 9:28 AM

Service Order - Operations.

Hi Everyone,
I have a scenario here where I need your expert advice.
Make to Order Scenario in PP , where some of the production operations are subcontracted. But here materials will not leave the premises, instead people from outside will come and do the work (service) on the materials within the shop floor area, like Cleaning Operations. People who come will work only for some stipulated amount of time and the work will be subcontracted to them.
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Is it possible to simulate this scenario in standard SAP PP or any configuration changes has to be made??
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Hi,
In ur case ,Vendor send people and do the work (service) on the materials /equipment within the shop floor area, like Cleaning Operations. So People will work only for some stipulated amount of time and the work will be subcontracted to them.
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The steps to create Service PO are:
1) Maintain Item Category as D & account assignment such as OrderFor slaes orderC
2) Keep material code field blank.
3) Enter description of service & other fields in the PO Item Overview level. Press Enter.
4) System will prompt you to maintain services at Item Level. Maintain your service master number / service description & other fields (quantity / rate /)
5) Save the PO.
Maintaion the Servive entty sheet(SES) in ML81N w.r.t Service PO.You can cretae "N" number of SES w.r.t to single PO.Then go for Invioce verifiation MIRO w.r. t. SES and then payment in F-53.
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OIM 11g R1 (11.1.1.5.0) Restricting access to Modify resources by field.

Is there a way to restrict the access to modify specific fields on a resource, based on roles? In design console you have the options of, "Allow Insert", "Allow Update", "Allow Delete" on the form associated with different roles. Is there any way you can restrict this access specifically to fields in the way you can restrict access to user attributes based on authorization policies?

You are failing to utilize the product then. You don't have to utilize a soa-composite for this. They can be set to auto-approve anyway. But you should not just grant admin access to the user and all their resources so easily.
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Hi,
We would like to use different plants in our operations for service. This works fine but at certain operations we have set components (with backflush). While processing the service order these components receive the service order planning plant where it should be the plant mentioned in the operation.
The reason why we would like to use different plants is because the material that has to be repaired will pass through those different plants. (or should we just create multiple service orders ?)
Example :
Task list created in plant 001 :
Operation A plant 001 with component Y
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Is setting the plant for components equal to the planning plant, standard behaviour ? (can't find anything to change this)
Do i have to achieve this with a user exit ?
with regards

Hi dear,
In that Case : u can create a single delivery...... AS the ccriteria for delivery split as per standard are
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Hi,
<u>For the Techie guys in CRM:</u>
Can anybody please let me know how to Restrict the Delta load of Service Orders coming in CRM version 4.0 .
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You should be able to achieve this by doing some filter settings in R3AC1, isn't it?
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Hi,
I am looking for user exit to validate operation data in sevice order on entry and while saving.
I have checked IW01 user exits but enable to find the correct one.

> Hi,
>
> I am looking for user exit to validate operation data
> in sevice order on entry and while saving.
>
> I have checked IW01 user exits but enable to find the
> correct one.
Hi,
This is my first post. I think you can also use function EXIT_SAPLCOIH_009. This is fired on any of maintenance order/service order save event.
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Edited by: jvp111 on Jun 11, 2010 4:20 PM

In config, under Plant Maintenance & Customer Service -> Maintenance & Service Processing -> Maintenance & Service Orders -> Print Control -> Define Shop Papers you can assign you own Shop Paper number , Form Routine, Form name. The SAP standard is a Sapscript but I have used a Smartform. Note that you will have to give a shorter name for your Smartform to fit in the Form section in config.

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Security roles are additive. if all users are in the default roles, which are not queue scoped, they will have that access PLUS what ever other access you define. In this case, they will have Incident Resolver to all work items PLUS incident resolver to
all work items in the queues you select.
you'll need to work backwards on this. Create a queue for all incidents that DON'T match your security filter. (i.e. an "everything else" queue) and put this into a new role. remove all users from all roles and only add them to the new Everything
Else Incident Resolvers.
Essentially, public access work items would be in a public access queue, and "secured" work items would only be visible to people in the default roles, or people who were specifically given access to that secured queue.
Of course, you're still going to run into the the problem that new work items don't exist in ANY queue until the Group Calc process runs and stamps them. the default time for this is 30 seconds, so if an analyst creates a work item, they won't be able to
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Text Flow from service order to requisition

Hi Everyone,
I having a problem regarding text flow from service orders IW31/IW32 to requisition ME53N.
I created/updated a service order in IW31/IW32 and enter some text in "Operation Short Text" column. When I release the service order the short text should ideally be reflected in purchase requisition. What's happening right now is that "If the length of text entered in IW32 is more than 40 characters then the text is reflected in requisition ME53N otherwise any updates to this column text are not reflected in ME53N".
I debugged ME53N and found that it gets the value of text using READ_TEXT so I hope the same is stored in standard text while saving IW31/IW32. I checked the text also which is created after saving Iw32 and it contains changed data only if the length of the data is more than 40 characters.
To me it looks like standard SAP process that the text will flow from service order to purchase requisition only if the data length is more than 40 characters. If anyone has any idea can you please share. Is there any sugesstion for correcting this. Any reason or OSS.
<REMOVED BY MODERATOR>
Edited by: Alvaro Tejada Galindo on Aug 13, 2008 3:30 PM

Hi,
my situation is:
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Society B have a scheduling agreement; when a delivery schedule appears, in society A born a sales order and a delivery. After the registration of the delivery good issue, an idoc transfer information for inbound delivery creation.
This process is ok without WM, but with a WM managed warehouse the idoc has the following problem:
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Hello Guru's
I m really stuck presently with my Task.
My scenario is, we have modified service order transaction (zsrv), and this service order has been modified by adding custom developed classification that we assign every time we create service order manually. I have to create same service order from campaign execution.
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please help me
thank you
shankar

Hello. What was the solution, please?
I have a similar scenario in which I need a mass creation of service requests from a target group.
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Experts,
I am curious of Service Order Planned costs, and whether or not these planned costs are being posted to the Cost Center linked to the Service Order Operation's work center.
I am a but puzzled as I don't see any planned costs from any Service Order Operation in a cost center linked to the Operations work center, when reviewing "Cost Centers: Plan Line Items" report.
BR,
Cenk

The planned costs were input in one of the Service Order operations as planned hours. There is a column for it in the operations list. The amount of hours have incurred a planned cost on the Service Order header.
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Thanks!

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NAP

Hi,
Maintenance Order/Customer Service Order are not setup in XI scenario.
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yaniVy
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Restrict access to modify Service Orders operations within IW32

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