Restrictions passcode I never set.

About a week ago I discovered I was having problems watching videos online. I got a message saying "This video is currently unavailable Learn more". I clicked on learn more and one of the suggestions was to turn my restrictions off. I know I never set the restrictions on but I checked anyways. Low and behold the restrictions were on. I am the only person he uses my iPad and I definitely did not set a restrictions code. Plus this problem only started a week ago. My iPad was updated to iOS 7 when it first came out. So now it is asking for a passcode that I know I never set and I am up to three failed attempts. As far as I'm concerned this is absolutely unacceptable considering the only fix I have found is to completely wipe my iPad. I refuse to wipe it, I will live with not being able to watch certain videos, however I'm deeply disappointed with Apple on this issue.

It's a computer. Computers are not perfect, and never will be. Neither are the humans who built and designed them.
If you backed up the device before this started, the backup may not have the restrictions. Therefore, you can restore the device and install this backup.

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Getting rid of a restrictions passcode I never set in the first place

Like many others, I was made aware today of a restrictions passcode that magically appeared on my iPad. Like others, I expect to be told that they don't magically make themselves up but yes, this one did. I've used the same four digits for all four-digit codes, PINs and the like all my life since my first bicycle chain. If there are four numbers, those are the same four I use. They're what I have for my regular passcode... So when I try to use them to no avail when trying to gain access to Restrictions, I know something is up and too many users are complaining about this magical passcode for it to be in our minds.
I've tried erasing and restoring the iPad, which SHOULD NOT be the only option in first place but I guess my last backup came after the appearance of this passcode, because it's back!
Of course, I could just ignore it and move along with my life except that I work with my iPad and certain e-mails with attachments are showing as empty. My iPhone, which, incidentally is also plagued by a phantom passcode, can open them just fine. I'm told this can be easily resolved by changing a setting in Restrictions. Fantastic.
Short of completely erasing my iPad and starting anew (UH, NO), there has got to be something I can do because this is completely unacceptable and ridiculous.

The only option is to wipe the device clean and restore it to factory settings. Hope you have a backup.
Follow the instructions in iOS: How to back up your data and set up your device as a new device http://support.apple.com/kb/HT4137 to restore the device to factory settings.
Once you have setup the device as a new one, you can then sync it back with your iTunes account and all your music, apps, contacts and any other content sync'ed with iTunes will be loaded on the device. Any content that is stored only on the device and not sync'ed with iTunes, like app logins or data, will be lost during this process. Be forewarned that this is a long process and can take a couple of hours or more to complete. This can be painful, but it is necessarily so to prevent users from working around the security settings. After the restore is complete, you can setup a new Restrictions passcode. Make a note of the passcode to avoid this situation in future.
 Cheers, Tom

How can I get my restrictions code i never set up

The other day my daughter asked me to delete an app from her phone which was one I didn't care for her using in the first place. No problem I thought. I went threw the motions to delete it and the apps all shake but NO x.... I have watched videos on youtube and come to the conclusion that somehow the restrictions have been turned on and I didn't do it nor did she. We need help!!!

Tiff Mom of 3 wrote:
... somehow the restrictions have been turned on and I didn't do it nor did she.
Somebody did... as a Restrictions Passcode does not set itself.
To remove the Restrictions passcode you will need to either...
Restore the Device as New...
http://support.apple.com/kb/HT4137
OR...
from a Backup created Before the Restrictions Code was set....
Restore from Backup
http://support.apple.com/kb/ht1766

Updated to iOS 7.0.4. Now a restrictions passcode has been set, not by me. How can this be fixed without resorting to factory restore?

Updated to iOS 7.0.4. Now a restrictions passcode has been set, not by me. How can this be fixed without resorting to factory restore?

Hi Mullan13,
Thanks for using Apple Support Communities. Restoring your device is the solution for this issue, but if a backup was made you can also use that after the restore. This article provides details on how to go about this:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
I realize it may not be the solution you were seeking but you should be back on track after performing these steps.
Cheers,
- Ari

My iPad has suddenly lost my camera and FaceTime apps. I've tried to go into the restrictions however it is asking for passcode I never set up. Then I've tried to do a reset but it to is asking for a passcode that I never set up.

MY iPad has suddenly lost my camera and FaceTime apps. Yes I've tried to modify in the restrictions however it is asking for a passcode that I never set up. I've also tried to go and reset my iPad but it to is asking for a passcode. Yes I've tried any passcode I've ever used. And I can't get anywhere. Help!

iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
Follow the section for recovery mode restore.

Siri has vanished from iPod touch, I am asked to insert a pass code in restrictions, I have never set one so don't know it.

Siri has vanished from iPod touch 5 generation after update. If I go to Restrictions I need a pass code which I have never set. What do I do?

Forgotten RESTRICTIONS Passcode
- Place the iOS device in Recovery Mode and restore via iTunes. For how to restore: iTunes: Restoring iOS software
You have to either:
- Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored.
- Restore to factory settings/new iPod

Is there any way to be able to bypass the restrictions passcode. I set it a long time ago and I don't remember the passcode. I have and Ipod 4th gen with software 6.1.3. Please help

I need help resetting my restrictions passcode.

you can't, the only way to get rid of the code is to restore the device as new.
make sure you transfer your photos to a computer before doing so, using: http://support.apple.com/kb/ht4083
After that: http://support.apple.com/kb/ht1414
If you get specific error messages/codes in iTunes when updating/restoring, check this: http://support.apple.com/kb/ts3694 for causes and solutions
If you're not able to restore the device, this one might help: http://support.apple.com/kb/HT1808
Using that last article will erase everything on the device
Good luck

HT201365 How do I unlock the activation code from icloud if I find my lost phone and I don't remember the passcode or never set one?

I forgot the passcode on my phone. Can I unlock it remotely, ie. via iCloud?

No, not if you didn't lock it by placing it in lost mode.

I never set a restrictions password, but their is one. What do I do?

Restrictions password- I never set one! ******
<Personal Information Edited by Host>

Kylanmckittrick wrote:
Restrictions password- I never set one! ******
<Personal Information Edited by Host>
Not possible. Someone with access to the device enabled a restrictions passcode. Never has the iOS generated one all on its own. It just doesn't happen.

I tried to download a free magizines but was unable to as it said I had restrictions on.in settings it was on ,I never set it so don't have a password to disable it.Can anyone help.

I Tried to download a free mag on my ipad,it refused as it stated restrictions on.I never set up restrictions but it is switched on in settings and needs a password.I have made 3attempts but unable to switch it off.Any suggestions?

Looks like somehow, Restrictions was turned on - likely in the iTunes Store - Use Parental Controls in iTunes to set content restrictions - Apple Support
About Restrictions (parental controls) on iPhone, iPad, and iPod touch - Apple Support
As the code required can be different from the iPad passcode, you may need to contact the iTunes Store Apple employees
iTunes Support - Country Selector
another path for help there:
Store Group - Contact Us - Apple Support
ÇÇÇ

HT5509 In an app that was frozen, I triple-clicked the home button and activated "guided access". I never set a passcode but can't exit GA without one. Is there a default passcode when one is not set by user? ipad2 ios 6.something

We have an iPad 2 running ios 6.something - I can't check that right now because we can't seem to exit "guided access". I was playing Clumsy Ninja when it froze. I didn't know about forcing closed or removing an app from the recent bar yet at the time, so I was looking through settings for some kind of intuitively obvious admin tool for shutting down a jammed app - to no avail. Then I reopened the game and tried different things: holding the home button down, pressing the home button multiple times. When I did that, "guided access" launched. It informed me that it had deactivated the buttons, and asked me if I wanted to shut down parts of screen. No solution in that, so I attempted to exit GA at which point ipad requested a passcode - I never set a general passcode or a GA passcode, so I have no idea what to put in. I have tried rebooting by means of Home and Power buttons - it reopens Clumsy Ninja with GA active.
Is there a default "Guided Access" passcode that would be in place since I haven't set one?

Nope . I was the only one using it and I did not set a passcode . That would have been a red flag for me . We don't have it configured to require a passcode for logon and I would not have created one intentionally .
Thanks for responding Diavonex .

I cannot reset my IPad, need to because I forgot the Restrictions passcode I don't remember even setting.

My App icon disappeared from my desktop, then I discovered the Restrictions passcode had been set, but I don't know what it is. I tried to reset my IPad but it asks for my Restrictions passcode - which is the whole reason for the reset!!! Very irritating, any help will be appreciated.

Go into Recovery Mode per the instructions here. This will destroy all of your data so your next step is to restore from your backup.

After performing itunes update on my imac, asked for pin code i never set up.

after performing an itunes update my imac asked me for a six digit numerical pin code that i've never set up on my computer. i now cannot access anything on my computer. how do i get back in without losing my data. thanks.

Tiff Mom of 3 wrote:
... somehow the restrictions have been turned on and I didn't do it nor did she.
Somebody did... as a Restrictions Passcode does not set itself.
To remove the Restrictions passcode you will need to either...
Restore the Device as New...
http://support.apple.com/kb/HT4137
OR...
from a Backup created Before the Restrictions Code was set....
Restore from Backup
http://support.apple.com/kb/ht1766

HT1212 I have forgotten my restrictions passcode on my iphone. How can I override/ get past this problem & get safari back? Any help much appreciated!!

Hi there!
I've forgotten the restrictions passcode that I set up. I've failed on 5 attempts. What can I do to get rid of it and access safari again?! I've restored original settings (which happily updated my software), but then restored the last phone back up which I made & so, of course, still have restrictions set as on. Any help would be greatly appreciated!!! Thanks.

To remove the Restrictions passcode you will need to Restore the Device as New...
You will not be able to perform a backup as this would include the Restrictions passcode... which is what you have to remove...
https://discussions.apple.com/message/16804924#16804924

I wish to reset my ipad. However, when I selectGeneral Reset Erase all content and Settings, I am prompted for a a Restrictions Passcode (which I have never set). I have now entered random codes 11 times and the ipad not reset. How do I get past this?

I wish to reset my ipad (as advised by the Apple Store) to attempt to resolve an issue with a non-responsive part of the screen.. However, when I select General>Reset>Erase all content and Settings, I am prompted for a a Restrictions Passcode (which I have never set). I have now entered random codes 11 times and the ipad has not reset. How do I get past this? I am now at the point where I have to wait 60 mins before I can enter another random passcode. I just want the ipad to clear down, erase everything so I can start again.

The other option is to force iPad into Recovery Mode.
http://support.apple.com/kb/HT1808
Note: You need to be patient and repeat the above many times to recover your iPad

Restrictions passcode I never set.

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