Restrictions Passcode not accepted!

My password and restrictions passcode have always been the same. My passcode is accepted; however, my restrictions passcode won't accept and as has classed me as having 13 failed passcode attempts. When I try to erase all contents and settings or even just reset all settings, it goes back to the code screen and wants me to enter the code! Anyone know how to fix this? If I do a full recovery to new phone status, will my backup on icloud or my itunes replace all my apps & contacts, or will I have to start fresh? Is there an easier way to eliminate the restrictions passcode without losing everything? My phone, email and contacts are all used for work, so it's very important that I don't lose any info. I will admit that I am not an expert to computer operations or apparently my cellphone, so please, simple and easy explanations and instructions would be great thanks!

Just restore the whole thing then try again

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About Restrictions (parental controls) on iPhone, iPad, and iPod touch - Apple Support
If you are getting a message that you must turn off Find My iPhone before restoring from iTunes, then these articles may be more useful:
iCloud: Remove your device from Find My iPhone
Find My iPhone Activation Lock - Apple Support
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My passcode is working to unlock the screen but does not work with restriction passcode.
Tried it several times but it did not work, though i can use the phone and all features even after 13 failed attempts.
Should restriction passcode be different from what i set?

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Forgot passcode for your iPhone, iPad, or iPod touch, or ...
Do you have a backup which might not have this restriction passcode? If so restore to that backup?

Restrictions Passcode not accepted!

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