Resuce & Recovery 4.31 on Windows 7 - problems

Running Rescue & Recovery 4.31.0007.00 on Lenovo W700ds running Windows 7 Ultimate 4GB RAM, 32-bit OS. Intel Quad Core Q9000 @ 2 GHz. All MS updates applied – to 6th Jan 2011. Installed R&R v4.31 from within the Lenovo ThinkVantage Toolbox. Have uninstalled and re-installed to see if problems go away – they are persistent. Have tried the 2nd drive in both the 2nd drive bay of the W700ds, and also in a ultrabay caddy. In both cases the drive is found by bios, and can be read from and written to – is shown under My Computer. Indeed R&R can find the drive when you select Create Rescue Media – I wrote this to the E: drive. However under R&R backup locations – the second hard drive is not found. “Free Space” is unknown. When I try Apply then I get an error msg that just says "The free space on" - nothing else apart from "Yes" "No" buttons. After I press Yes or No then the msg disappears and the Apply button on the panel is greyed out. At a loss now what to do to backup my Windows 7 system. - All this worked happily on the old XP image on same hardware (and with previous release of R&R).

Ok Herik,
I and probably a few hundred other people who will read this have the same issues with Rescue and Recovery 4.3.1. So how about posting your solution on why R n R does not recognized multiple partitions for USB connected HDDs to perform a simple backup?
It seems the product basically was not thoroughly tested before it was released and hyped as the greatest recovery tool since mankind. We're all a bit under-whelmed with Lenovo's product and eagerly await a CLEAN version of the RnR tool that can perform backups like other backup tools (including... oh my god! MS Windows 7!) can flawlessly perform.
It is so frustrating to be sold a crappy tool like Rescue and Recovery! Just google R n R + problems + backups + Win 64 bit + HDD not recognized + system hangup + 0% backedup + confusing installation + etc. + etc. + etc. When one is done googling the aforementioned, then change the word "backups" to "recovery" and see how many problems end users are also experiencing when they try to do a restore.
It would be really helpful if you or some other Lenovo guy would just post one thread with all the problems along with all "solutions" (also known as end user forced workarounds for known bugs and issues) so that we don't have to peck and hunt through multiple threads dealing with R n R's shortcomings.
Thanks in advance

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Rescue and Recovery 4.3 for Windows 7 Problem on T60p

Rescue and Recovery 4.3 advanced mode doesn't communicate with my USB devices. I want to rescue a number of files located on my USB backup, but the R&R never communicates with it. No problem viewing it with Explorer.
Solved!
Go to Solution.

My Mistake! I incorrectly assumed that the Rescue & Recovery update would allow me to restore individual files. I neglected to read the install information text included with the download. R&R does work, but doesn't permit access to any prior files. Too bad.

Rescue and Recovery 4.3 for Windows 7, installation

Hello,
I purchased my system June 16, 2009 with Vista downgraded to XP Pro so I was not able to purchase a upgrade disk from Lenovo.
This week I purchased the Windows 7 64 bit Home Premium upgrade package at a local store.
I did the upgrade (clean install) Windows 7 64 bit Home Premium on my ThinkPad T400 type 2764-CTO. Also successfully installed all Win 7 64 bit ThinkVantage software with System Update 4.
I downloaded Rescue and Recovery 4.3 for Windows 7
The documentation for the installation of R&R 4.3 is difficult to comprehend and I could not find a post on this board that deals with my topic.
The recommended procedure before installing Rescue and Recovery on computers running the 64-bit version of Microsoft Windows 7 is:
you must download and install the Microsoft Visual C++ Redistributable Package (x64) SP1.
That was done with no problems!
To make the Rescue and Recovery program work with Sysprepbackup in the Windows 7 operating system, you must download and install the Sysprepbackup accessory package.
The Sysprepbackup operation changes in the Windows 7 operating system because a new version of Windows Recovery Environment (Windows RE) is built in the Windows 7 operating system. When you run the System Preparation Tool (Sysprep) and use the /generalize option, the Sysprep operation disables Windows RE by removing the Boot Configuration Data (BCD) entry to the Rescue and Recovery Pre Desktop Area (PDA). To make the Rescue and Recovery program work with Sysprepbackup in the Windows 7 operating system, you must download and install the Sysprepbackup accessory package.
and here starts my problem installing the package!
Instruction:
To install the accessory package in the Windows 7 operating system and take a Sysprepbackup on a USB hard disk drive, do the following:
Type the following commands to start the Sysprepbackup process using administrative privileges: cd "\Program Files\Lenovo\Rescue and Recovery" rrcmd sysprepbackup location=U name="sysprep backup" The "...run sysprep now..." message displays. Note: Before you take a Sysprep backup on the USB hard disk drive, make sure that there is at least one backup on your local hard disk drive.
Go to the C:\Windows\Systme32\Sysprep directory and launch the sysprep.exe file. The System Preparation Tool window opens.
Be sure to select Quit from the Shutdown Options drop-down list box. Click OK to save the setting. The Sysprep process begins.
When the Sysprep process is completed, run the msi file that you downloaded using administrative privileges. Wait until the package is successfully installed.
Restart your system. Then, it will automatically boot to the PDA to continue with the Sysprepbackup process on the USB hard disk drive. For the detailed parameters about the restore operation commands using RRCMD, refer to the Rescue and Recovery 4.3 Deployment Guide. Software versions to use with this release.
3.At the end Install the Rescue and Recovery 4.3 package.
Ok that should be simple to do.
What is "Sysprepbackup" and do I need to follow the installation procedure above to be able to install and run Rescue and Recovery 4.3 for Windows 7. I dont think I need to or want to do a "Sysprepbackup on a USB hard disk drive". or may be I will when I understand what it is.
Can I simply install the Microsoft Visual C++ Redistributable Package (x64) SP1 and the the Rescue and Recovery 4.3 package.
Thank you
Solved!
Go to Solution.

I installed Win 7 Pro 64 on my T400, ran TVSU and installed R&R 4.3. Fortunately, I didn't read those instructions first, or I might not have done it
Have you tried just installing R&R? If it needs anything else, it should ask for it during the install. IIRC, it does require the VCC+ package.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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How to install Rescue and Recovery 4.21 on Windows 2003

There should be a good amount of users running Windows 2003 on their thinkpad for various reasons. As much as I tried, I could not get Rescue and Recovery's MSI to install on my X61 running Win2003 R2 SP2, despite attempts to modify the Setup.ini file.
the changes made in setup.ini:
[Win2003Server]
MajorVer=5
MinorVer=2
MinorVerMax=3
BuildNo=3790
PlatformId=2
The returned installer error is "The current operating system is not supported for running Rescue and Recovery. Supported operating systems includes Microsoft Windows 2000 with Service Pack 3 or Windows XP with Service Pack 1 or later".
This is such a shame as I'm pretty sure RR would run just fine on win2003 as both WinXP and win2003 are based on the same underlying technologies and code. Please advice if there's any method such as a command switch for MSI installer to suppress OS detection error or any modification that can be made to setup.ini to get it to install on win2003 or any utility that can be used to modify MSI files and database? Thanks!
Message Edited by Xseriesfanboy on 08-31-2008 08:26 PM
Message Edited by Xseriesfanboy on 08-31-2008 08:30 PM
Solved!
Go to Solution.

Alrighty..I've manage to google a hack to this problem of getting Rescue and Recovery to install on Windows 2003. So let this post be a guide to how to get this done:
Getting the tools to modify Rescue and Recovery MSI (Windows Installer)
Download and install Orca MSI editor from http://astebner.sts.winisp.net/Tools/Orca.zip
Review http://ravi1337.blogspot.com/2007/05/orca-msi-editor-make-any-software.html, this guide should give you a good idea what you'll be doing with this tool.
Download Rescue and Recovery™ 4.21 from Lenovo
Download Rescue and Recovery™ 4.21 for Windows XP (32-bit) or Windows 2000 from http://www-307.ibm.com/pc/support/site.wss/license.do?filename=thinkvantage_en/z652_setup_rnr42_016c...
Ensure you are downloading full install with all language pack to avoid any missing installation file due to regional settings
Run the installer and see that all files are extracted accordingly.
Modification of Rescue and Recovery Installer
Delete all files in C:\Documents and Settings\(User Account Name)\Local Settings\Temp\ this will prevent confusion on which files are unpacked and created by RR installer
Extract z652_setup_rnr42_016c.exe into a folder named z652_setup_rnr42_016c.
Execute tvtrnr42.exe
The MSI installer is then unpacked to the following default directory: C:\Documents and Settings\(User Account Name)\Local Settings\Temp\. Note that the installer creates two directories for installation of RR, that are {F151F2B3-0C32-44D3-90E2-E639B8024622} and _isXXXX <--- 4 randomly generated digits
The folder _isXXXX contain Rescue and Recovery.msi
On the first run of the installer, the following error will be shown "The current operating system is not supported for running Rescue and Recovery. Supported operating systems includes Microsoft Windows 2000 with Service Pack 3 or Windows XP with Service Pack 1 or later". DO NOT CLICK OK! This is cause the installer to purge all installation files and related directories in the temp directory. Just leave the error window as it is without clicking the OK button!
Copy all TVT files from folder z652_setup_rnr42_016c into both directories
Modify setup.ini entry for Win2003Server with notepad and save changes:
[Win2003Server]
MajorVer=5
MinorVer=2
MinorVerMax=3
BuildNo=3790
PlatformId=2
Right-click on Rescue and Recovery.msi and edit with Orca
Go to LaunchCondition Table
Drop the following rows and save changes:
(((VersionNT=501 AND ServicePackLevel>=1)OR (VersionNT=500 AND ServicePackLevel>=3)) AND WINSERVER=0) OR Installed- The current operating system is not supported for running [ProductName]. Supported operating systems include Microsoft(R) Windows(R) 2000 with Service Pack 3 or later and Windows XP with Service Pack 1 or later.
IEEXISTS=1 OR Installed - [ProductName] requires Microsoft(R) Internet Explorer version 5.5 or higher. You cannot install the Rescue and Recovery program without this version of Internet Explorer.
INCOMPAPPNAME=0 OR Installed - [INCOMPAPPNAME] is installed and is incompatible with this version of [ProductName]. This application cannot be installed. To install [ProductName], uninstall [INCOMPAPPNAME] and then restart this setup.
Not SGEWRONGVERSION OR Installed - [INCOMPAPPNAME] is installed and is incompatible with this version of [ProductName]. This application cannot be installed. To install [ProductName], uninstall [INCOMPAPPNAME] and then restart this setup.
When you're done with these modification, re-run Rescue and Recovery.msi without closing the previous error window. Rescue and Recovery should now install without any glitch! Good Luck!
Message Edited by Xseriesfanboy on 09-01-2008 06:37 AM
Message Edited by Xseriesfanboy on 09-01-2008 06:38 AM

Rescue and Recovery 4.3 on Windows 7 64 bit won't install

Hi,
I had to reinstall my Windows 7 and when I did that I accidentally wiped away the Recovery partition. I didn't think this would be a problem but now I am trying to install Rescue and Recovery 4.3 on Windows 7 64 bit and I keep getting this error
"Error 25014. There was an error installing the Rescue and Recovery boot manager. Return code: 6"
I am wondering why I am getting this error and how I can install Rescue and Recovery 4.3?

Hi,
can you also specify, how did you installed Win7?
Using Recovery CDs? or?
Note, that RnR needs to modify the boot loder of Windows and if the access is blocked, due to permissions, then this situation of course will happen.
However, there is also a second option, on how to get RnR installed and this is using a command line installation which will NOT install the RnR partition.
NOTE: the change in the boot loder is needed only for the creation of this RnR partition.
For more info, please read the following RnR manual:
http://download.lenovo.com/ibmdl/pub/pc/pccbbs/thinkvantage_en/rnr43dg.pdf
Feel free to ask any other question.
Cheers

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[SOLVED] GNOME 3.8 annoying window resize problem

Hello all fellow early-adopters :-)
A very annoying quirk I've noticed, moving from GNOME 3.6 to 3.8, is that it no longer remembers, nor retains, the size/positions I set for many of my application windows. For example, my mail client (Evolution) is sized to fill most of my screen (centrally), with Empathy and Skype as long narrow windows on both sides - giving me a nice, broad "communications" overview on that particular desktop (with dev tools etc open on others).
On 3.6, this layout was retained during my session, as well as next time I started these apps up.
In GNOME 3.8, not only does it insist that these windows are always started as small little bunched-up windows that I need to resize, but every time a window displays a notification/warning (message in internal yellow bar inside the window - such as loss of internet connection, mail retrieval failure etc) it resizes the windows spontaneously to a stupid, small size that overlays the other windows. This is driving me crazy!
Where can I learn a bit more about how window sizing / positioning works in GNOME 3.8, or is it finally time to switch to awesome wm? I want to love GNOME 3.8, I really do. It's so slick, but so... unpolished.
I want to dig in an assist with problems like these, but I need some pointers to some background material first to understand the problem. Is it the window manager? Is it the app?
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Last edited by dawid.loubser (2013-05-21 13:37:25)

dawid.loubser wrote:Thanks for the suggestion drtebi - I'll give it a try.
I really like GNOME 3.x though (and would like to understand the windowing behaviour), but if the annoying quirks are insurmountable, I will happily switch.
Man I love GNOME 3.x. I admire the courage they had to change, basically, everything, and I find myself more productive with my GNOME 3 Arch box than with my good ol' Slackware KDE 4 box. I just hate those bugs - for example I filed a task in their bugtracker for this window resize problem I have with gedit. If it's a love/hate relationship, I think it's marriage ^_^
With the 3.8 upgrade, deadbeef was having a similar problem with window size/position. I just recompiled it against the latest GTK+3 package upgrade (that came after the 'big upgrade' here on Arch) and it was fixed. But not with gedit
bwat47 wrote:
Man I really hope this gets fixed soon, because aside from this one incredibly annoying issue I am loving gnome 3.8.
I get the feeling gnome badly needs more beta testers, sizable regressions like this in "stable" releases happen way too often sad.
I get the exact same feeling. Well bugs exist everywhere, there's no denying. But I think it would be wiser to 'alternate' the nature of each major stable release - one focusing on new features and one focusing on fixing bugs. For example if the only new features in GNOME 3.10 were the AppsFolder full implementation and the introduction of gnome-calendar, and the rest of the development cicle being devoted to fix bugs, I'd be more than happy.
Like Fedora and Ubuntu, the fixed 6-month release cycle colaborates with the bugs. They don't do like Debian or Slackware which are released 'when they are ready'.
EDIT: fout (yet) another bug. At least with facebook chat (haven't tested with other telepathy plugins) the buddy tray icon appear duplicate. Anybody with the same issue?
Last edited by lmello (2013-05-02 14:06:06)

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Ther is NO 7.6 for Windows 2K?
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Cannot download itunes.....says there is a windows inslaller problem

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I am having this problem, in the first window when I try to do anything.
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: firefox.exe
Application Version: 1.9.2.3855
Application Timestamp: 4c48d5ce
Hang Signature: 9962
Hang Type: 0
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 5df72ce88195c0212c542e9c8c172716
Additional Hang Signature 2: 2b94
Additional Hang Signature 3: 9acafbb8ad01bf9d2eb258d8fddad3ca
Additional Hang Signature 4: 9962
Additional Hang Signature 5: 5df72ce88195c0212c542e9c8c172716
Additional Hang Signature 6: 2b94
Additional Hang Signature 7: 9acafbb8ad01bf9d2eb258d8fddad3ca
== This happened ==
Every time Firefox opened
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4

I suspect a RAM or hardware problem.

Error installing rescue and recovery 4.3 on windows 7

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http://forum.lenovo.com/t5/ThinkVantage-Technologies/Rescue-and-Recovery-4-3-for-Windows-7-installat...

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========================================
Message Received: Jan 24 2010, 04:11 PM
From: "rogleale"
To: "Ted Pull"
Cc:
Subject: Windows 7 problem loading CS4ext.
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Please help!! I am a user of the Blackberry Desk Top Manager, running under Windows XP Service Pack 4.5. I recently downloaded the latest version of Desk Top Manager and I am getting the following error: - Flashing intermittently, whilst running the newly downloaded Desktop Manager - "Windows Installer Preparing to Install". I have removed the programme, downloaded it again from Blackberry's website and run my Windows updates to no available. I have now been advised that I must format my entire computer and reload Windows, which seems to be a rather onerous solution, as I have been using Blackberry's Synchronisation Programme for over a year successfully before this took place. I should appreciate it if you would let me know how this problem on my IBM Think Pad Laptop can be cured.

halimsujanto wrote:
Hi all..
I am having the same problem with desktop software 6, but my problem is more like this..
http://www.blackberry.com/btsc/KB19300
The Windows Installer pop-up during installation and cannot continue, it seems that windows installer 4.5 is the cause, but I cannot uninstall windows installer 4.5 because many of my programs were using this..
In this knowledge base solution it says to run BlackBerry Desktop Software.msi, but on BlackBerry Desktop Software 6, it need to run from setup.exe and cannot continue.. so I cannot install desktop software 6 on my computer, but I am able to install older version desktop software ie. version 4.2 to version 5.
I think that I am gonna reply here instead of making new thread about windows installer 4.5 and Desktop Software 6, please move if I did wrong.
PS. Bifocals..
The link you provided is missing. Or it just back to BlackBerry Technical Solution Center page and I tried searching the KB13781 with no success.
Please if there is other link that may be good for my problem.
Thank you very much.
Hi ihalimsujanto and welcome to the forums!
My first concern is that you do have a version of desktop manager that you can maintain your device and PIM data with, do you?
Please post back with as much detail as possible regarding your hardware and software setup.
Also post what steps you have taken to resolve the issue. The more detail we have the better we can help you. I'll reread KB 19300 and find what happened to my broken link.
Thanks.
Bifocals
EDIT:
ihalimsujanto,
Please review this Microsoft Knowledgebase Article ID: 555175
How to resolve Common "Windows Installer" Problems
Methods 3 and 4 may be pertinent.
Let us know how it goes!
Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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I have received the following error message with Adobe Acrobat Pro XI when working with Portfolio Files. I am operating Windows 7 Professional.
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Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Please help
John Sorkin [email protected]

jamodi
What computer operating system is your Premiere Elements 12 installed?
How far into the opening of the program do you get? Do you get to the Expert or Quick workspaces?
And, if so, how long can you stay there? What are you doing when you get this message, opening a new project
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with Premiere Elements 12?
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card that the video card/graphics card driver is up to date?
If you do not know, check the Device Manager/Display
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Depending on your answers, the next step will be
Uninstall the program the usual Control Panel way.
(If you can get into the program long enough to go to Help Menu/Sign Out, please do that to deactivate the program
before going to the uninstall in Control Panel area.)
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incomplete uninstalls and reinstalls.
https://www.piriform.com/ccleaner
Reinstall the program with the antivirus and firewalls disabled.
(If you have McAfee as the antivirus, that may be problem, and we can take care of that without having to go
through this uninstall/ccleaner/reinstall.)
Let us start here and then decide what next.
Thank you.
ATR

Does Running Boot Camp Solve Mavericks' Windows-Networking Problems?

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Lloyd

From the Boot Camp System Requirements page: http://support.apple.com/kb/HT5634
Mac model
Windows 8
64-bit
Windows 7
64-bit
Windows 7
32-bit
Windows Vista
64-bit
Windows Vista
32-bit
Windows XP
32-bit
MacBook (13-inch, Mid 2010)
4
4
DVD
DVD
DVD
MacBook (13-inch, Late 2009)
4
4
DVD
DVD
DVD
MacBook (13-inch, Mid 2009)
4
DVD
DVD
MacBook (13-inch, Early 2009)
4
DVD
DVD
MacBook (13-inch, Aluminum, Late 2008)
4
DVD
DVD
MacBook (13-inch, Early 2008)
4
DVD
DVD
MacBook (13-inch, Late 2007)
4
DVD
DVD
MacBook (13-inch, Mid 2007)
4
DVD
DVD
MacBook (13-inch, Late 2006)
4
DVD
DVD
MacBook (13-inch, Mid 2006)
4
DVD
DVD
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Resuce & Recovery 4.31 on Windows 7 - problems

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