Resume an old email address?
Update: I have contacted customer support via a chat. Apparently, I conclude this is not unheard of:To have a domain & ip already blocked with no action on the part of the user. The unblock request form I was asked to fill in required an ip address. I was directed to an instruction page, but it did not help.I sent an email to try & get pinged back which should include the ip in the header. Did not have an ip address, since nothing came through. Character count in the correct email address exceeded the 15 alloted,therefore I could not use the sending email address in place of an ip address. The agent was gracious & was going to take care of it, since I could not complete the form sufficiently to trigger the report & request.Though I have no timeframe for the action & have not yet received the notification email.
Latoque, Hey, thanks.I bumped up against a similar post & answer after I had posted mine. My original search didn't yield anything that seemed to fit the bill.__________ I have since managed to reactivate the additional old Comcast email address. What I need is not arriving.(all other new email appears to be working, except what I needed to come through).__________ I'm trying to eliminate Comcast procedure as the source of my problem.
My questions were boiled down to their simplest essence, for clarity's sake. The extra [old, re-activated] Comcast account was used a 'verify' notification. (send also to ... email address)
For my ["external," non-Comcast] account as a failsafe, in case I got locked out of that. I didn't realize I was still driving to that defunct Comcast address: now I might need to use it.__________ If anyone could pick up that user id after 90 days,
they would be picking up all the old spam driven there as well, I presume. Correct? ===>> That's what I am [now] wondering: Could there be some other identifier missing in order to re-establish that address as before? ( I hope you aren't getting a notification for every edit I've made to this post, in order to be crystal clear).
Similar Messages
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I have an old email address that pops up when I turn on my IPad and it wants to backup the ICloud. Can't remember the password for my old email so it won't back up. My new email is on my Apple account so that isn't a problem. how can I get my new email on the
I cloud account so I can back up my IPad?settings->iclound and logout of the old appleID account
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Can anyone help with this please ?
When I try to retive the password using the old email address I don't get an email....
thanksHey lotuselise1968,
Thanks for the question. The following resource may help to resolve your issue:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
iCloud
iOS 6 and later: Go to Settings > iCloud.
- If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
- If you're still signed in with your previous Apple ID:
1. Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
2. Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device.
Thanks,
Matt M. -
I changed my email address, now I constantly get a pop-up asking me for my Apple ID Password, showing my old email address. I am able to access everything but it is annoying.
Try:
Settings>Store...tap the ID shown...sign out...now sign back in with your new ID. -
I changed my Apple ID email address yesterday and now my IPhone 4 and my IPod 5 will not allow me to upload any apps. When it asks for my Apple Password it still shows my old email address. How do I change the IPhone and IPod to recognize the new email address????
Hello there, emsariel.
The following Knowledge Base article offers up some great information in regards to the issue you are describing:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I have reset my I D but when I go to update apps it asks for password using my old email address???
How do I overcome this issue???So how do I update apps that are tied to an old ID ?? I do not remember the old ID as the Apps were downloaded a long time ago
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I recently updated my primary email address associated with my Apple ID account.
Now when I go to App store on my iPad it still tries to login to the App store using the old email address I had associated with the account, and naturally my password doesn't work. I can't figure out how to tell my iPad to login using the updated email address.
So in effect I'm locked out of the app store and I currently have 26 updates waiting.
I've tried disconnecting and reconnecting my IPad to iCloud with no luck.. However I cloud happens to show the correct/updated email address.
Does anyone know how to resolve this?
ThanksDid you change the email for the Apple ID or did you create a new Apple ID? A new Apple ID cannot be used with content that was bought using a different Apple ID.
Changing the email address you use for your Apple ID -
http://support.apple.com/kb/HT5621 -
I tried to change my email address ID , but now when I try to buy an app or music it still shows my old email address and won't accept my password which I did not change. What can I do as I can't download anything ?
What id shows in Settings > iTunes & App Store ? If it's the old one then tap on it and log out of it and then log in with the updated version
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I Have a new email address which I have entered into settings and it has been verified. I no longer have the old email address. When I try to update an app, it comes up with my old email address and asks for my password. It always comes back with a message that the password is incorrect. What do I do to fix this?
Hi Vivian Zollman,
Welcome to the Support Communities!
I'm not sure if you are referring to your Apple ID or just your email account in the Mail app. So, I've included all of the articles that may be relevant for you.
iOS: Setting up an email account
http://support.apple.com/kb/ht4810
If you already have an email account set up and you want to modify its settings, tap Settings > Mail, Contacts, Calendars, tap the name of your account, and then your email address. Then tap any information you want to adjust.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
iCloud: View or change your iCloud payment information
http://support.apple.com/kb/PH2616
Cheers,
- Judy -
I want to change some security settings in my Apple ID and it asks to answer some security questions that I have no clue why I am answering them wrong. So then I check off send a reset email to change them and the email address comes up with an old email address I no longer can access. That email address is nowhere in my profile! My profile has 3 email address that are active but not this one. HELP... Thank you so much beforehand
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(121062) -
When I set up the icloud I was using my then email address. My email address has now changed.
I tried to access under the old email address to change it to a new email address but I couldn't remember the security questions and as I can't access the old email address, I can't change it. So to solve the problem I set up a new account under the new email address. The only problem is my iphone is still asking for the old email address password which doesn't work.
How do I connect my iphone to the new account as it wont let me delete the old account on the iphone without the password (which as mentioned above doesn't work)?Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID. -
I CLOUD ASKING FOR PASSWORD ON AN OLD EMAIL ADDRESS
Hello,
I cloud asking for a password for an old email address , taking over Ipad now, cannot change email address have changed my apple id and password about 5 times now , and still the old email address comes up!
Can I factory reset the Ipad to clear everything and start again ?The iPhone is linked to the iCloud account and Find My iPhone
The device can display a different Apple ID or iCloud account then it's linked to.
The way to check this is iCloud.com
Get signed in with you Apple ID/iCloud account and password
Select the Find My iPhone
Select the "All Devices"
Select the device
Wipe and remove it from the account
Restore the device
You can do the same from Find My iPhone App from an iOS device
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
https://support.apple.com/en-us/HT201441
Best of Luck -
I have removed an email address from my Iphone and have added a new one. My new one has been set up in the settings as the default account. When trying to send an email the phone always asks for a password for the old email address and will not use the new address. How do I get rid of the old address and use the new one? I have used the delete account to remove the old email address.
Try chnaging the Default Account in Settings > Mail, Contacts, Calendars.
You can also try to Reset All Settings from Settings > General > Reset.
If neither of those work, try restoring the iPhone. -
I started with an iPod, then moved to another state and also purchased an iPhone. I updated my new email address in my account settings, but when receiving updates, my old email address is displayed and cannot be edited. What can I do to make my entire account recognize my new email address and not the old one, which no longer exists? Thank You.
mine still wont let me buy apps or update apps because it keeps asking for my old Apple Identification that i know longer use and havea new one what do i do
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How do I change my alternate apple id which is an old email address I no longer use? I am not given an edit option. This old email address has already been removed from alternate email options but does not want to leave the alternate ID position! Thx
Your apps were purchased under the old ID, so they will have to be deleted and re-purchased/downloaded under your new one.
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