Retention Policy is not auto archiving email

Hi, I created a new Retention Policy and attached 2 Retention Tags.
I have a mailbox that is 18 GB and i need for all items\folders to be transferred to the same folder structure in the archive.
The archive is presently empty, i only see a deleted items folder and the retention policy is not moving emails automatically.
The Retention Tags attached to the policy are:
Tag Type: Personal Tag, Age Limit for Retention 365 days, Move to Archive
and
Tag Type: All other folders in the mailbox, Age Limit for Retention 365 days, Move to Archive
I also tried running the start Start-ManagedFolderAssistant cmdlet.
Any advice would be greatly appreciated.
Thank you,

Hi,
For the personal tag you created as follows, and users need to apply this tag to items from Outlook side.
Personal Tag, Age Limit for Retention 365 days, Move to Archive
For the "All other folders in the mailbox", if you choose the option of All other folders in the mailbox, then this would be a DPT. The DPT is applied to any folder that doesn't have a Retention Tag associated with it.
The action "Move to Archive" moves a message to the user's archive mailbox. If the mailbox user doesn't have an archive mailbox, no action is taken. So please make sure you have enabled archive on this user mailbox.
Once a retention policy is applied to a user mailbox, then the retention policy tag for an item will appear in the header in the Reading Pane. Please check whether you can see the retention policy description when you open a message in Outlook.
Best regards,
Belinda
Belinda Ma
TechNet Community Support

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      SPFILE Included: Modification time: 20-NOV-07
    BS Key  Type LV Size       Device Type Elapsed Time Completion Time
    10      Full    513M       DISK        00:00:52     20-NOV-07
            BP Key: 10   Status: AVAILABLE  Compressed: NO  Tag: TAG20071120T190500
            Piece Name: C:\ORACLE\FLASH_RECOVERY_AREA\ORC\ORC\BACKUPSET\2007_11_20\O
    1_MF_NNNDF_TAG20071120T190500_3N5TDGC9_.BKP
      List of Datafiles in backup set 10
      File LV Type Ckp SCN    Ckp Time  Name
      1       Full 480415     20-NOV-07 C:\ORACLE10G\ORACLE\ORADATA\ORC\ORC\SYSTEM01
    .DBF
      2       Full 480415     20-NOV-07 C:\ORACLE10G\ORACLE\ORADATA\ORC\ORC\UNDOTBS0
    1.DBF
      3       Full 480415     20-NOV-07 C:\ORACLE10G\ORACLE\ORADATA\ORC\ORC\SYSAUX01
    .DBF
      4       Full 480415     20-NOV-07 C:\ORACLE10G\ORACLE\ORADATA\ORC\ORC\USERS01.
    DBF
    BS Key  Type LV Size       Device Type Elapsed Time Completion Time
    11      Full    2M         DISK        00:00:02     20-NOV-07
            BP Key: 11   Status: AVAILABLE  Compressed: NO  Tag: TAG20071120T190556
            Piece Name: C:\ORACLE\FLASH_RECOVERY_AREA\ORC\ORC\AUTOBACKUP\2007_11_20\
    O1_MF_S_639169556_3N5TG65X_.BKP
      Controlfile Included: Ckp SCN: 480449       Ckp time: 20-NOV-07
      SPFILE Included: Modification time: 20-NOV-07
    RMAN> delete backup
    2> ;
    using channel ORA_DISK_1
    List of Backup Pieces
    BP Key  BS Key  Pc# Cp# Status      Device Type Piece Name
    6       6       1   1   AVAILABLE   DISK        C:\ORACLE\FLASH_RECOVERY_AREA\OR
    C\ORC\BACKUPSET\2007_11_20\O1_MF_NNNDF_TAG20071120T185951_3N5T2RTX_.BKP
    7       7       1   1   AVAILABLE   DISK        C:\ORACLE\FLASH_RECOVERY_AREA\OR
    C\ORC\AUTOBACKUP\2007_11_20\O1_MF_S_639169270_3N5T598C_.BKP
    8       8       1   1   AVAILABLE   DISK        C:\ORACLE\FLASH_RECOVERY_AREA\OR
    C\ORC\BACKUPSET\2007_11_20\O1_MF_NNNDF_TAG20071120T190313_3N5T94SG_.BKP
    9       9       1   1   AVAILABLE   DISK        C:\ORACLE\FLASH_RECOVERY_AREA\OR
    C\ORC\AUTOBACKUP\2007_11_20\O1_MF_S_639169477_3N5TCPVW_.BKP
    10      10      1   1   AVAILABLE   DISK        C:\ORACLE\FLASH_RECOVERY_AREA\OR
    C\ORC\BACKUPSET\2007_11_20\O1_MF_NNNDF_TAG20071120T190500_3N5TDGC9_.BKP
    11      11      1   1   AVAILABLE   DISK        C:\ORACLE\FLASH_RECOVERY_AREA\OR
    C\ORC\AUTOBACKUP\2007_11_20\O1_MF_S_639169556_3N5TG65X_.BKP
    Do you really want to delete the above objects (enter YES or NO)? yes
    deleted backup piece
    backup piece handle=C:\ORACLE\FLASH_RECOVERY_AREA\ORC\ORC\BACKUPSET\2007_11_20\O
    1_MF_NNNDF_TAG20071120T185951_3N5T2RTX_.BKP recid=6 stamp=639169192
    deleted backup piece
    backup piece handle=C:\ORACLE\FLASH_RECOVERY_AREA\ORC\ORC\AUTOBACKUP\2007_11_20\
    O1_MF_S_639169270_3N5T598C_.BKP recid=7 stamp=639169273
    deleted backup piece
    backup piece handle=C:\ORACLE\FLASH_RECOVERY_AREA\ORC\ORC\BACKUPSET\2007_11_20\O
    1_MF_NNNDF_TAG20071120T190313_3N5T94SG_.BKP recid=8 stamp=639169396
    deleted backup piece
    backup piece handle=C:\ORACLE\FLASH_RECOVERY_AREA\ORC\ORC\AUTOBACKUP\2007_11_20\
    O1_MF_S_639169477_3N5TCPVW_.BKP recid=9 stamp=639169478
    deleted backup piece
    backup piece handle=C:\ORACLE\FLASH_RECOVERY_AREA\ORC\ORC\BACKUPSET\2007_11_20\O
    1_MF_NNNDF_TAG20071120T190500_3N5TDGC9_.BKP recid=10 stamp=639169502
    deleted backup piece
    backup piece handle=C:\ORACLE\FLASH_RECOVERY_AREA\ORC\ORC\AUTOBACKUP\2007_11_20\
    O1_MF_S_639169556_3N5TG65X_.BKP recid=11 stamp=639169558
    Deleted 6 objects
    RMAN> delete archivelog all
    2> ;
    released channel: ORA_DISK_1
    allocated channel: ORA_DISK_1
    channel ORA_DISK_1: sid=126 devtype=DISK
    specification does not match any archive log in the recovery catalog
    RMAN> list backup
    2> ;
    RMAN> show retention policy
    2> ;
    RMAN configuration parameters are:
    CONFIGURE RETENTION POLICY TO REDUNDANCY 3;
    SQL> show parameter control_file_record_keep_time
    NAME                                 TYPE        VALUE
    control_file_record_keep_time        integer     1
    SQL> alter system set control_file_record_keep_time=7
      2  /
    System altered.
    SQL> show parameter control_file_record_keep_time
    NAME                                 TYPE        VALUE
    control_file_record_keep_time        integer     7
    SQL>
    RMAN> backup database
    2> ;
    Starting backup at 20-NOV-07
    using channel ORA_DISK_1
    channel ORA_DISK_1: starting full datafile backupset
    channel ORA_DISK_1: specifying datafile(s) in backupset
    input datafile fno=00001 name=C:\ORACLE10G\ORACLE\ORADATA\ORC\ORC\SYSTEM01.DBF
    input datafile fno=00003 name=C:\ORACLE10G\ORACLE\ORADATA\ORC\ORC\SYSAUX01.DBF
    input datafile fno=00002 name=C:\ORACLE10G\ORACLE\ORADATA\ORC\ORC\UNDOTBS01.DBF
    input datafile fno=00004 name=C:\ORACLE10G\ORACLE\ORADATA\ORC\ORC\USERS01.DBF
    channel ORA_DISK_1: starting piece 1 at 20-NOV-07
    channel ORA_DISK_1: finished piece 1 at 20-NOV-07
    piece handle=C:\ORACLE\FLASH_RECOVERY_AREA\ORC\ORC\BACKUPSET\2007_11_20\O1_MF_NN
    NDF_TAG20071120T191412_3N5TXRSG_.BKP comment=NONE
    channel ORA_DISK_1: backup set complete, elapsed time: 00:01:15
    Finished backup at 20-NOV-07
    Starting Control File and SPFILE Autobackup at 20-NOV-07
    piece handle=C:\ORACLE\FLASH_RECOVERY_AREA\ORC\ORC\AUTOBACKUP\2007_11_20\O1_MF_S
    _639170131_3N5V03YT_.BKP comment=NONE
    Finished Control File and SPFILE Autobackup at 20-NOV-07
    RMAN> report obsolete
    2> ;
    RMAN retention policy will be applied to the command
    RMAN retention policy is set to redundancy 3
    no obsolete backups found
    RMAN> backup database
    2> ;
    Starting backup at 20-NOV-07
    using channel ORA_DISK_1
    channel ORA_DISK_1: starting full datafile backupset
    channel ORA_DISK_1: specifying datafile(s) in backupset
    input datafile fno=00001 name=C:\ORACLE10G\ORACLE\ORADATA\ORC\ORC\SYSTEM01.DBF
    input datafile fno=00003 name=C:\ORACLE10G\ORACLE\ORADATA\ORC\ORC\SYSAUX01.DBF
    input datafile fno=00002 name=C:\ORACLE10G\ORACLE\ORADATA\ORC\ORC\UNDOTBS01.DBF
    input datafile fno=00004 name=C:\ORACLE10G\ORACLE\ORADATA\ORC\ORC\USERS01.DBF
    channel ORA_DISK_1: starting piece 1 at 20-NOV-07
    channel ORA_DISK_1: finished piece 1 at 20-NOV-07
    piece handle=C:\ORACLE\FLASH_RECOVERY_AREA\ORC\ORC\BACKUPSET\2007_11_20\O1_MF_NN
    NDF_TAG20071120T191655_3N5V2S20_.BKP comment=NONE
    channel ORA_DISK_1: backup set complete, elapsed time: 00:00:45
    Finished backup at 20-NOV-07
    Starting Control File and SPFILE Autobackup at 20-NOV-07
    piece handle=C:\ORACLE\FLASH_RECOVERY_AREA\ORC\ORC\AUTOBACKUP\2007_11_20\O1_MF_S
    _639170261_3N5V462Z_.BKP comment=NONE
    Finished Control File and SPFILE Autobackup at 20-NOV-07
    RMAN> report obsolete
    2> ;
    RMAN retention policy will be applied to the command
    RMAN retention policy is set to redundancy 3
    no obsolete backups found
    RMAN> backup database
    2> ;
    Starting backup at 20-NOV-07
    using channel ORA_DISK_1
    channel ORA_DISK_1: starting full datafile backupset
    channel ORA_DISK_1: specifying datafile(s) in backupset
    input datafile fno=00001 name=C:\ORACLE10G\ORACLE\ORADATA\ORC\ORC\SYSTEM01.DBF
    input datafile fno=00003 name=C:\ORACLE10G\ORACLE\ORADATA\ORC\ORC\SYSAUX01.DBF
    input datafile fno=00002 name=C:\ORACLE10G\ORACLE\ORADATA\ORC\ORC\UNDOTBS01.DBF
    input datafile fno=00004 name=C:\ORACLE10G\ORACLE\ORADATA\ORC\ORC\USERS01.DBF
    channel ORA_DISK_1: starting piece 1 at 20-NOV-07
    channel ORA_DISK_1: finished piece 1 at 20-NOV-07
    piece handle=C:\ORACLE\FLASH_RECOVERY_AREA\ORC\ORC\BACKUPSET\2007_11_20\O1_MF_NN
    NDF_TAG20071120T191836_3N5V5X20_.BKP comment=NONE
    channel ORA_DISK_1: backup set complete, elapsed time: 00:00:45
    Finished backup at 20-NOV-07
    Starting Control File and SPFILE Autobackup at 20-NOV-07
    piece handle=C:\ORACLE\FLASH_RECOVERY_AREA\ORC\ORC\AUTOBACKUP\2007_11_20\O1_MF_S
    _639170362_3N5V7C1K_.BKP comment=NONE
    Finished Control File and SPFILE Autobackup at 20-NOV-07
    RMAN> report obsolete
    2> ;
    RMAN retention policy will be applied to the command
    RMAN retention policy is set to redundancy 3
    no obsolete backups foundnothing obsolete it means control_file_record_keep_time will not affect backups unless it will be less then or equal
    to retention policy.
    Note : Please agree or disagree with me may be i would be wrong
    Khurram

    Sorry for alls readers after a long practical observation at my own database server i came across that my observation was wrong and absurd in this first post, the above observation is not due to control_file_record_keep_time ,its due to something obvious which i am going to share you guys here.
    RMAN> show retention policy
    2> ;
    RMAN configuration parameters are:
    CONFIGURE RETENTION POLICY TO REDUNDANCY 2;
    RMAN> report obsolete
    2> ;
    RMAN retention policy will be applied to the command
    RMAN retention policy is set to redundancy 2
    no obsolete backups found
    RMAN> list backup
    2> ;
    RMAN>AS documentation says
    "Besides affecting datafile and control file backups, the retention policy affects archived logs and archived log backups.
    First, RMAN decides which datafile and control file backups are obsolete. Then, RMAN considers as obsolete all archived
    log backups that are older than the oldest datafile or control file backup that must be retained."
    Now i connect to SQL and create two big table for filling the redo log file and then get it archived.Please
    consider it here that i am getting archived before any taking backup i.e backup database in order to make
    archive older then the oldest datafile.
    SQL> show parameter control_file_record_keep_time
    NAME                                 TYPE        VALUE
    control_file_record_keep_time        integer     7
    SQL> create table a1 as select * from all_objects
      2  /
    Table created.
    SQL> create table a2 as select * from all_objects
      2  /
    Table created.
    C:\>dir C:\oracle\product\10.1.0\flash_recovery_area\ORCL\ARCHIVELOG\2008_03_17
    Volume in drive C is khurram
    Volume Serial Number is F49D-FF2B
    Directory of C:\oracle\product\10.1.0\flash_recovery_area\ORCL\ARCHIVELOG\2008_03_17
    03/17/2008  03:44 PM    <DIR>          .
    03/17/2008  03:44 PM    <DIR>          ..
    03/17/2008  03:44 PM         9,750,528 O1_MF_1_15_3XWLVK6T_.ARC
                   1 File(s)      9,750,528 bytes
                   2 Dir(s)  62,714,875,904 bytes free
    Now i take backup
    RMAN> backup database
    2> ;
    Starting backup at 17-MAR-08
    using channel ORA_DISK_1
    RMAN> report obsolete
    2> ;
    RMAN retention policy will be applied to the command
    RMAN retention policy is set to redundancy 2
    no obsolete backups found
    RMAN> backup database
    2> ;
    Starting backup at 17-MAR-08
    using channel ORA_DISK_1
    RMAN> report obsolete
    2> ;
    RMAN retention policy will be applied to the command
    RMAN retention policy is set to redundancy 2
    Report of obsolete backups and copies
    Type                 Key    Completion Time    Filename/Handle
    Archive Log          402    17-MAR-08          C:\ORACLE\PRODUCT\10.1.0\FLASH_RE
    COVERY_AREA\ORCL\ARCHIVELOG\2008_03_17\O1_MF_1_15_3XWLVK6T_.ARCYou can see the obsolete archived files which is the older then the oldest file which has been obsolete.It also
    does'nt make sense to keep the archived log files which is older then the oldest file cause it will no longer
    be useful for recovery process.
    now back to pavillion
    RMAN> delete obsolete
    2> ;
    RMAN retention policy will be applied to the command
    RMAN retention policy is set to redundancy 2
    using channel ORA_DISK_1
    Deleting the following obsolete backups and copies:
    Type                 Key    Completion Time    Filename/Handle
    Archive Log          402    17-MAR-08          C:\ORACLE\PRODUCT\10.1.0\FLASH_RE
    COVERY_AREA\ORCL\ARCHIVELOG\2008_03_17\O1_MF_1_15_3XWLVK6T_.ARC
    Do you really want to delete the above objects (enter YES or NO)? yes
    deleted archive log
    archive log filename=C:\ORACLE\PRODUCT\10.1.0\FLASH_RECOVERY_AREA\ORCL\ARCHIVELO
    G\2008_03_17\O1_MF_1_15_3XWLVK6T_.ARC recid=402 stamp=649611842
    Deleted 1 objects
    RMAN> delete backup
    2> ;
    using channel ORA_DISK_1
    RMAN> list backup
    2> ;
    C:\>dir C:\oracle\product\10.1.0\flash_recovery_area\ORCL\ARCHIVELOG\2008_03_17
    Volume in drive C is khurram
    Volume Serial Number is F49D-FF2B
    Directory of C:\oracle\product\10.1.0\flash_recovery_area\ORCL\ARCHIVELOG\2008_
    03_17
    03/17/2008  03:59 PM    <DIR>          .
    03/17/2008  03:59 PM    <DIR>          ..
                   0 File(s)              0 bytes
                   2 Dir(s)  62,724,440,064 bytes freenow this time what i did i created the archived log files after first backup in order to not to make it older
    then the oldest datafile backup.
    RMAN> backup database
    2> ;
    Starting backup at 17-MAR-08
    using channel ORA_DISK_1
    RMAN> report obsolete
    2> ;
    RMAN retention policy will be applied to the command
    RMAN retention policy is set to redundancy 2
    no obsolete backups foundnow i come to at SQL and make redo log file filled by creating 2 big tables in order to get it archived
    SQL> create table a3 as select * from all_objects
      2  /
    Table created.
    SQL> create table a4 as select * from all_objects
      2  /
    Table created.
    C:\>dir C:\oracle\product\10.1.0\flash_recovery_area\ORCL\ARCHIVELOG\2008_03_17
    Volume in drive C is khurram
    Volume Serial Number is F49D-FF2B
    Directory of C:\oracle\product\10.1.0\flash_recovery_area\ORCL\ARCHIVELOG\2008_
    03_17
    03/17/2008  04:09 PM    <DIR>          .
    03/17/2008  04:09 PM    <DIR>          ..
    03/17/2008  04:09 PM         9,751,552 O1_MF_1_16_3XWNCGRS_.ARC
                   1 File(s)      9,751,552 bytes
                   2 Dir(s)  62,563,205,120 bytes free
    RMAN> backup database
    2> ;
    Starting backup at 17-MAR-08
    using channel ORA_DISK_1
    channel ORA_DISK_1: starting compressed full datafile backupset
    channel ORA_DISK_1: specifying datafile(s) in backupset
    RMAN> report obsolete
    2> ;
    RMAN retention policy will be applied to the command
    RMAN retention policy is set to redundancy 2
    no obsolete backups foundYou can see no archived logs get obsolete yet cause the archivelog O1_MF_1_16_3XWNCGRS_.ARC
    is not older then oldest datafile backup.
    But this archivelog file will get obsolete if its beyond the retention policy,lest see how ,just take one more
    backup ,as i have already taken two time backup and the moment i go to take third backup it will cross ours
    retetnion policy from the period of 2.
    RMAN> backup database
    2> ;
    RMAN> report obsolete
    2> ;
    RMAN retention policy will be applied to the command
    RMAN retention policy is set to redundancy 2
    Report of obsolete backups and copies
    Type                 Key    Completion Time    Filename/Handle
    Backup Set           240    17-MAR-08
      Backup Piece       231    17-MAR-08          C:\ORACLE\PRODUCT\10.1.0\FLASH_RE
    COVERY_AREA\ORCL\BACKUPSET\2008_03_17\O1_MF_NNNDF_TAG20080317T160604_3XWN4WTB_.B
    KP
    Backup Set           241    17-MAR-08
      Backup Piece       232    17-MAR-08          C:\ORACLE\PRODUCT\10.1.0\FLASH_RE
    COVERY_AREA\ORCL\BACKUPSET\2008_03_17\O1_MF_NCSNF_TAG20080317T160604_3XWN6Z95_.B
    KP
    Archive Log          403    17-MAR-08          C:\ORACLE\PRODUCT\10.1.0\FLASH_RE
    COVERY_AREA\ORCL\ARCHIVELOG\2008_03_17\O1_MF_1_16_3XWNCGRS_.ARCKhurram

  • RMAN-05021 configuring retention policy on standby

    Hello all.
    Running Oracle 11.2.0.2 on Linux (x64); single-node instance.
    We've the following setup:
    bvlive (PRIMARY)
    bvstby2 (STANDBY)
    We currently have a retention policy of 21 days, and backup space on the standby is starting to be an issue.
    Initially, I thought I could reconfigure this on the standby - but RMAN won't allow this:
    STANDBY:
    RMAN> CONFIGURE RETENTION POLICY TO RECOVERY WINDOW OF 14 days;
    RMAN-00571: ===========================================================
    RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============
    RMAN-00571: ===========================================================
    RMAN-03002: failure of configure command at 10/15/2012 10:09:50
    RMAN-05021: this configuration cannot be changed for a BACKUP or STANDBY control fileWhich makes sense when I think about it. I saw this thread retention policy is not configure but get different results:
    PRIMARY:
    RMAN> configure retention policy to recovery window of 14 days;
    old RMAN configuration parameters:
    CONFIGURE RETENTION POLICY TO RECOVERY WINDOW OF 21 DAYS;
    new RMAN configuration parameters:
    CONFIGURE RETENTION POLICY TO RECOVERY WINDOW OF 14 DAYS;
    new RMAN configuration parameters are successfully stored
    RMAN> show all;
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    RMAN> SHOW ALL;
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    1. shutting down standby
    2. configuring retention policy on primary
    3. taking a backup controlfile from primary
    4. copying it across to the standby
    5. restarting standby using the backed-up controlfile
    But then this seems to be for RAC, which we're not using.
    It occurred to me that I could use the KEEP UNTIL option when taking backups, but ran into; ORA-19811: cannot have files in DB_RECOVERY_FILE_DEST with keep attributes (i.e. I can't use KEEP and store backups in the FRA).
    Can anyone please advise on the best way to get the retention period down on the standby, ideally without having to rebuild the standby from scratch?
    Thanks,
    Ray
    Edited by: ray_h on 15-Oct-2012 03:33

    Hello all.
    @ P. Forstmann: thanks for confirming.
    @ S Rao: Yep - this is the link I had in mind. Tried it out and it worked. One thing to note is that I didn't have to rename datafiles - presumably creating the standby controlfile negates the need for this in 11g (indeed, the alert log shows these two lines when you mount):
    Set as converted control file due to db_unique_name mismatch
    Changing di2dbun from bvlive to bvstby2which put my mind at ease when the rename commands failed, saying the files didn't exist
    @ mseberg: Typically, our MOS license ran out just as a useful link shows up.
    Thanks everyone.
    Ray

  • Personal tags in Retention Policy only working in OWA, not Outlook 2010 client

    Version: Exchange 2010 SP2
    Client: Office Professional Plus 2010 SP1
    As we don't want to enforce retention or archiving policies, but still give users the options to add tags to folders I set up new Retention Policy with the following tags only:
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    -Personal 2 Year move to archive with age limit of 730
    After enabling the Archive for a test user and adding their mailbox to the retention policy, in Outlook client assigned the "Personal 1 Year move to archive" tag (from Ribbon) to a folder with email going back several years. I ran Folder Assistant
    in PS for that mailbox, but nothing happened.
    I then assigned same tag to same folder using in
    OWA and it worked immediately after running the Folder Assistant.
    ManagedFolderWorkCycle is set with default setting of 1 day.
    I have seen other posts and have tried the above in non-cached mode with no change.
    I posted this in the Partner Network forum too but not much luck there
    Has anyone come across this before? 
    Thanks,

    I decided to document exact steps trying to use Message Management on a different mailbox. Steps and results below. Note all these steps
    were with Outlook in online mode:
    Executive summary
    Adding tags to a folder in OWA works as expected. The same process in Outlook client (even in Online mode) does not.
    1. Enabled Archive for mailbox
    2. Assigned Policy
    3. Opened Mailbox in Outlook client (2010 Professional Plus SP1)
    4. Assigned 1 Year tag to a folder with emails going back 2+ years
    5. Ran "Start-ManagedFolder Assistant" on Exch Svr
    6. Opened mailbox in OWA, folder does not show as having policy assigned
    7. Opened Outlook
    8. Checked in Ribbon if policy still assigned to folder, none showing as selected
    9. Checked Archive, only some mails moved to archive, many that are much older than 1 year not moved
    10. Re-set same tag in Ribbon
    11. Closed Outlook, re-opened, tag still not showing as assigned
    12. Opened Mailbox in OWA
    13. Added 1-year tag to another folder with emails going back 2+ years
    14. Re-ran StartManagedFolderAssistant on Exch Svr
    15. Opened Mailbox in OWA
    16. All emails correctly matching the tag moved to the archive
    17. Policy added to folder in OWA showing as assigned correctly
    18. Policy added to folder in Outlook not showing as having a tag assigned
    19. Opened Outlook
    20. Tags in Ribbon still not showing as having policy assigned
    21. Properties of folder changed through Outlook showing as having “Parent Policy”
    22. Properties of folder changed through OWA showing correct tag/policy

  • My auto archive is not working

    Hi all
    Running Exchange 2013 CU2 with Outlook 2013 clients. It seems based on the event viewer that my managed folder assistant is not archiving emails based on the retention policy set. I know it works for a very few, such as myself, but majority it does
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    I have three exchange 2013 servers. Two built in DAG for HA and one setup as email archive server.
    Steve

    Hi,
    Based on the description, when the retention age expires, you want to move messages to the archive mailbox. However, this retention policy didn't work for some users.
    First, I recommend you check it these affected users have enabled archive mailbox. If the mailbox user doesn't have an archive mailbox, no action is taken. And please make sure these mailbox are not put on retention hold.
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    If the steps from above don't show any changes, would it be possible to create a new retention policy and assign it to a test mailbox to check the result?
    Best regards,
    Belinda
    Belinda Ma
    TechNet Community Support

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