Retina display 2013 - UC Berkeley

I bought my laptop from my university (UC Berkeley) and I set it up so that it would encrypt my data using the security settings on apple. It's the new 2013 Retina display. It says that I need to restart my laptop and I'm trying to. But, as my laptop asked me to restart, and, as I continue to try and restart it, it is stopped by the mail application and I cannot continue to complete my request. Does anyone know anything about this? Please help

Welcome to Apple Support Communities
Close Mail. Press Alt, Command and Esc keys, choose Mail in Force Quit window and close it. Finally, you will be able to restart the computer

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