Retina macbook pro battery stuck at 0 percent

This is really weird. I have my retina macbook pro plugged in yet it's refusing to charge. It also says 16:51 till full! I have tried resetting pram and smc but nothing is workin. When I unplug the magsafe, the computer turns off immediately ( this can't be good for the computer im guessing). It hasn't even been a month since I bought this computer so I am going to rule out battery crapping out already...

Apple has outside suppliers for most parts.  Battery makers mass-produce, and errors occur.
Take the system to a Genius Bar as this is not normal behavior.

Similar Messages

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    Yosemite Battery Issue. Hi there. I have a late 2013 retina MacBook Pro, 13". Until upgrading to Yosemite I got almost 9 hours of use per charge. Now I get 2.5 to 3 hours. I can literally watch the battery indicator countdown. I turned off Bluetooth, I checked Activity Monitor. Nothing unusual going on that I can see. The battery is used up fast with just email and Safari open. Not a problem in Mavericks. Any ideas? Just another Yosemite bug? The diminution of use on battery is profound.

    I have the same late 2013 retina laptop.
    Same issues - battery level dropping 1% every minute after upgrading to Yosemite from Mavericks.
    I don't use the Calendar however I noticed three services were all using more CPU than any others; Calendar Agent, AddressBookSourceSync and Openvpn-service.
    My solution:
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    2. Top menu Finder > Go > Go to Folder ''~/Library/Calendars" and delete all the files in there- yer, I'm ruthless like that!
    3. Top menu Finder > Go > Go to Folder "~/Library/Application Support/AddressBook" and deleted everything in there too.
    4. Restarted calendar so it resets itself.
    5. Reboot.
    Result is that my three hogs have all been silenced - AddressBookSourceSync seemed to be using Openvpn-service was stuck and I guess the same for the calendar.
    Battery life is back to 7 hours+ where it should be and the laptop is no longer on fire.  I hope this helps someone

  • Retina MacBook Pro Battery Percentage issue.

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    I've checked the display for ghosting etc and no issues here. I've noticed that some of you have that problem. Just wanted to give an update on another rMBP.

    I'd start with http://www.apple.com/batteries/notebooks.html

  • 13in Late 2013 Retina Macbook Pro Battery Punctured

    Hello!
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    Hello, raikun. 
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    Mac notebooks: Determining battery cycle count
    http://support.apple.com/kb/HT1519
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    Intel-based Macs: Resetting the System Management Controller (SMC)
    http://support.apple.com/kb/HT3964
    I would also recommend taking a look at the article below to help maximize battery life. 
    Mac notebooks: All about batteries
    http://support.apple.com/kb/ht1446
    Cheers,
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  • How much does it cost to replace the late 2013 model Retina Macbook Pro battery?

    The page on Apple's website isn't very clear: www.apple.com/batteries/replacements.html
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    Thanks for the response. I'm worried partially about voiding the warranty if I remove it, and iFixIt's teardown of the latest 2013 Retina model suggests that it may be quite difficult to do without breaking other components...
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  • Retina macbook pro battery replacement

    $437 to replace the battery with 247 cycles??? Post Yosemite upgrade that is.
    Funny thing is if I put the old hard drive in it with mavericks on it, the system charges just fine!!!!!
    WTH????
    Yosemite = Replace Battery, Mavericks = AOK??????????????????????????
    mmmmmmmmmmm

    Check the Yosemite site and around here. There's been a lot of weirdness with Yosemite.
    With something really new like that I'd do exactly what you've done, put in a work HD and test drive the new OS before committing completely.

  • Late 2013 Retina Macbook Pro Battery Life

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    http://take.ms/TMw6b
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    Hello, raikun. 
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    Mac notebooks: Determining battery cycle count
    http://support.apple.com/kb/HT1519
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    Intel-based Macs: Resetting the System Management Controller (SMC)
    http://support.apple.com/kb/HT3964
    I would also recommend taking a look at the article below to help maximize battery life. 
    Mac notebooks: All about batteries
    http://support.apple.com/kb/ht1446
    Cheers,
    Jason H.

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  • Does OS X Mavericks shorten a battery life time in Retina Macbook Pro?

    Does OS X Mavericks shorten a battery life time in Retina Macbook Pro?

    Thank you again for your advice, and I am sure your right but as a simplton I have to argue that the problem is asociated with Mavericks in so much as - one does not have any of these issues running any previous OS and therefore, the issue is a Mavericks one when upgrading.  It is all to easy for the techies to say "its on your mac' if proper testing and development had been done on,  at the very least , the apple software the upgrade should not have issues.  its a bit late after installing and having Apple update remind you all the time to upgrade then to say sorry - your fault for having incompatible software like mail .  However, I suggest you look at the other apple logs / site that complain of battery drain after mavericks they all point to issues that are as a RESULT of the upgrade and yes technically you will argue that is because the original software in not compatible or some such.  Lets not go on and on I have sorted the problem - don't use Mail and battery life is OK, Use mail and watch it drain.  Once again thank you please don't feel the need to respond.

  • Mini display port to HDMI make my retina MacBook Pro have strong  static

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    If it is the same adapter, then I would bring the MBP and the adapter to an Apple store for evaluation.  If not, the adapter may be the problem.
    Ciao.

  • Sharing my experience, water spill accident on my Retina Macbook Pro

    I would like to share my experience to the community and to fellow mac users regarding my water spill accident on my 1-week fresh Retina Macbook Pro.
    Before begining, i appologize for gramar or spelling mistakes since I am French and English is not my first language.
    So lets begin ...
    My 2006 macbook pro started giving away and i knew that i had to replace it very soon. So i opted for a high end machine because i knew i needed something for at least 5 years.
    After much thought, i bought a Retina Macbook Pro since for work i needed a 15 inch screen laptop and portability was key for me.
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    I know, i know ... i shouldn't have been drinking a beverage while using my computer at the same time but i'm always careful with my stuff (proof my 2006 macbook pro still lives).
    So enough introduction ... After taking a sip from that cup of water i accidently spilled the cup on my keyboard. To be precise i spilled around 160 ml of tap water on the keyboard while the computer was ON (on battery).
    I froze for 5 seconds cursing in French, looking at the puddle of water on my keyboard, then i immediatley FORCED shut down the computer.
    I ran for paper towels and started absorbing as much as i can, while absorbing the water my fellow co-worker was helping me, and since the power button is so tiny and placed on the keyboard, he accidently turned it back ON again ... I immediatly turned it back off (forced) and kept on absorbing as much liquid as i can.
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    After finsihing the first cleaning process ... i placed two dry paper towels on the keyboard and closed the screen, fliped the computer upside down so it was sitting on the screen. This was on thursday. I DID NOT DISCONNECT THE BATTERY (since i did not have the necessary tools for Apple's alien screws).
    Friday morning, when i arrived at the office, i checked the laptop (still haven't turned it on) ... Paper towels were wet, so i changed them ....
    I left it over the weekend at work .... doing some research on water spills ... i decided not to use rice or hair dryers or opening the machine ... i estimated that what could've made it through the inside of the laptop was roughly 20 ml of water that was absorbed by a plastic sheet seperating the keyboard from the logic board.
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    I just finished running the Apple Hardware Extensive Test and everything seems running fine.
    So to all persons who will be in the same case as mine - WATER SPILL - (not coffee, cola, or sugary acidic beverages spill). Turn off the machine as fast as you can, absorb water as much as you can, flip the computer on its screen side while placing paper towels to absorb humidity, time is on your side so the more you wait the better, in my case 3.5 days, and PRAY .
    The waranty is probably voided since black sensors inside the machine turns to red as soon as they contact water, (like litnus paper with acids or bases)
    Hope my experience will help you get through yours ...

    9 times out of 10, you cannot, will not, shall NOT get thru same,.......corrosion sets in.
    Many people suffer the pain of a "dried out and working notebook"..........  only to learn corrosion will soon ruin it.
    Liquid spills, why your MacBook chassis is a one-way valve for spills
    After a substantial spill many people will turn their notebook upside down and shake it, not only does this not work, but it spreads liquid havoc throughout your machine and makes things often as bad as possible.
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    Do not attempt to, after a spill, ‘dry out your MacBook’ and test it
    After a spill most people invariably try to “dry out” their notebook by various methods, including hair dryers and otherwise. This both does not work, and after a substantial spill of any magnitude, even if the liquid was water, residue is left behind.
    There are additionally many very tight places inside your notebook where liquids will linger for a very long time, and cause corrosion or worse.
    Immediately unplug your notebook and contact Apple for in shop diagnostics and parts replacement.
    In the case of very minor spills people will “dry out” their notebook and feel success that their notebook is working ok, however invariably in nearly all instances after 4-14 days an error / fault pops up and is usually followed by more.
    In case of a spill, damage estimates are impossible,.....anything can be fixed, without question.......the question is cost.
    contact Apple for in shop diagnostics and cost estimation ....possible parts replacement.  

  • Looking for a Hard Case/Shell for my new Retina MacBook Pro 15"?

    I am looking to buy a shell/case for my rMBP (October 2013) it hasn't arrived yet, but obviously I want it to be protected asap.
    I don't know what the model number is, but it is the lower spec 15" Retina MacBook Pro that I have purchased. How can I make sure that a case I buy will fit?
    Will any 15" rMBP case fit, or has the size changed for this upgrade?
    I am looking for either a black/clear, shell/case that will attach to the back of the lid to protect it. I am looking on eBay at the moment, as I have a voucher to spend on there anyway. Can someone recommend a shop/seller or a particular product?
    I am in the UK, so I would obviously prefer to buy from a local seller.
    Thanks!

    I purchased the Hardshell Case for 13-inch MacBook. It offers a durable hardcase construction that securely covers your notebook. It provides a frosted hardshell exterior, soft-touch coating, raised rubber feet, thermal vents, and trouble-free access to all features.
    Features
    Excellent notebook protection
    Exterior rubberized soft-touch coating
    Precise cut-outs for access to magnetic power cable, headphone and microphone input jacks, CD-ROM drive, battery level check button, and all side ports
    Vents and rubber feet elevate notebook from surface, allowing notebook's internal fans to circulate air more freely
    Simple to use and easy to clean
    I really love it. My friend has dropped their macbook (the case was on) on the concrete and nothing happened to the computer.
    Hope this helps you.

  • Non-retina MacBook Pro advice

    Hi, I need your advice concerning a non-retina MacBook Pro 15".
    I have a 5 years old MacBook Pro 15 (not unibody), upgraded with RAM and SSD. It's working fine but I would have to spend about 300€ to replace battery and fix another little problem. Again, the Mac is working fine and I'm pretty satisifed with it.
    Anyway, a friend who is also a certified apple tech suggested me to go for a new one.
    Being a significantly investment (around 2000€), I'd like to know your opinion about the retina vs non retina models.
    He told me to go for the non-retina because:
    - I already own a Sata3 SSD which can be installed on the new one
    - save the money I would spend for my actual mac to get the high res antiglare option
    - get the firewire and superdrive
    - easy ram upgrade
    - slightly cheaper
    - it should serve another 5 years time frame
    What about it?
    My main field is web development, CS6, audio production, office and common daily stuff.
    One last question. Since the latest update was in June 2012, is it worth to wait for a 2013 model?
    Thank you very much!

    The jury is still out on the retina display for the premium one has to pay.  Personally, I would examine what is available in the refurbished section.  The pricing is more favorable and you get essentially new MBPs with the same warranty and Apple support as virgin new ones.
    If cutting edge performance is your preference, do wait for the next generation when ever that will be.  I on the other hand went 'backwards' and recently bought a late 2011 MBP.  The principle reason being that I wanted the 17" display.  It may not have all of the latest 'speed' options but I find it to be an excellent machine.
    I also have a 2006 Core Duo and it works perfectly within the constraints of the installed hardware.  It is noticeably slower in certain situations compared to the newer MBPs but unless one's requirements are for really heavy duty applications, it is more than adequate.
    Determine what your real needs are and what features are really required and go from there Try to extinguish emotion in your selection and do an impartial cost benefit analysis.
    Ciao.

  • Late 2013 Retina MacBook Pro - ODD SEVERE POWER ISSUE?

    My late 2013 retina macbook pro 13" was on safari (on battery, not plugged in) and then the screen went black. The screen went back on, then back to black, then back on, then the Macbook shut off completely.
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    Any suggestions would be great! I have important files that are for a deadline within a couple days!

    Try resetting the SMC. If that doesn't work, take it to the Genius Bar. You're under warranty.
    You want the section "for a battery you should not remove yourself".
    http://support.apple.com/kb/ht3964

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