Retina Macbook Pro doesn't wake up from screen saver

Hi There -
I've been having some issues with my computer coming back to life after the screen saver has been initiated. Once it freezes, it's frozen for good and requires a restart. This has been happening relatively frequently and I'm assuming it's got something to do with the new hardware, specifically the retina display itself?
Anyway, I'd roll the dice and upgrade to Mountain Lion, but I've got some programs that have not been tested in that environment and I'd rather stick with Lion for the time being.
Has anyone else had this issue?

I am also having the same issue. There's another thread here: https://discussions.apple.com/message/19004375#19004375
Mine is frozen when I come back to my machine and wake it up... the lock screen appears but it's frozen - usually I can move the mouse around and either see the arrow or spinning beach ball. Sometimes I notice the time is frozen from several mintures prior from when I left the machine ... I have turned of the lock on screensaver option for now to see if that will keep it from freezing.

Similar Messages

MacBook Pro doesn't wake up from sleep mode

My MacBook Pro (late 2011) with OS Mavericks doesn't wake up from sleep mode anymore. Battery is fully charged and the cable is plugged in. I can still hear the ventilator running, but that's all. I never had any problems, but since about 2 weeks this problem occurs. It usually then woke up after 10-15min, but now nothing happened since 4 hours.
Is there anyone who could possible help me? Unfortunately there is no Apple Store in my area where I could go to.

Step 1
Take all the applicable steps in this support article. That's the starting point for any further efforts to solve the problem. Please read the whole article carefully (some of it is hidden by disclosure triangles) and don't skip any of the steps, including the ones under the heading "Additional troubleshooting." If you don't understand any of the steps, ask for guidance.
Step 2
If you're running OS X 10.8.5 or earlier, from the menu bar select
           ▹ System Preferences... ▹ Accessibility
If the checkbox at the bottom marked
          Enable access for assistive devices
is checked, uncheck it and test.
If you're running OS X 10.9 or later, select
           ▹ System Preferences... ▹ Security & Privacy ▹ Privacy ▹ Accessibility
If any applications are listed on the right and have a checked box next to them, uncheck all the boxes and test. You may first have to click the padlock icon in the lower left corner of the window and authenticate as an administrator to unlock the settings.
Step 3
In the Energy Saver pane of System Preferences, uncheck the box marked
          Put hard disks to sleep when possible
Step 4
This and the next step must be taken as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
In the Console window, select
          DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that heading, select
          View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You may see one or more reports with a name that begins with "Sleep Wake Failure" followed by a date. Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
Step 5
In the Console window, select
          DIAGNOSTIC AND USAGE INFORMATION ▹ Diagnostic and Usage Messages
In the search box in the window's toolbar, enter "powerd" (without the quotes.)
You may see one or more lines like this:
com.apple.message.signature: Platform Failure
If you do see that, and you did everything in the preceeding steps, then you're dealing with an internal hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

OSX 8.2 new Retina Macbook Pro won't wake from sleep.

Since upgrade to OSX 8.2 new Retina Macbook Pro won't wake from sleep. Tablet lights are on in morning and fans running like crazy, but it requires hard quit and start. Tried with no apps running, no change. It was fine before this last update. Wasn't the recent firmware update supposed to fix this issue? It seems to have started one for me.

I have the exact same problem with my Macbook Pro OS 10.8.4. What happens is: I work on the train, press cmd/alt + eject to put to sleep..pop it in my bag...get home or office... open the lid...and nothing! Battery indicator shows I have plenty of juice but it will not wake up no matter what key I press.
The only difference between use on the train and home/office is the plugging in of peripherals and mains power. It happens sparadicially, perhaps once or twice a week and I always send a 'panic report', so somewhere there will be approx 20 reports of this fault at Apple.

My macbook pro doesn't wake up after sleep

my macbook pro doesn't wake up after sleep

I'm having the same issue. I've had my logic board replaced twice now, which I did last week and then Monday I had to take it to a Genius Bar again because my hard drive cable was malfunctioning. I don't know why it's happening but I'm really starting to get frustrated with my machine. I bought my MacBook Pro brand new last year in September and ever since I've dropped it in November, it's been really glitchy. After I dropped it, I had to replace my Logic board, graphics card, and hard drive and they covered it.

I have a MacBook Pro running mac osx 10.8, Screen saver keeps reverting to national geographic photos.

I have a MacBook Pro running mac osx 10.8, Screen saver keeps reverting to national geographic photos.

Just found this solution on another website. I tried it and it works. No more polar bears and Savannahs!
Apparently if you put it in the folder called "Desktop Pictures" it will work.
So, copy whatever folder of pictures you would like to use as your screensaver and then go to:
Macintosh HD>Library > Desktop Pictures
Paste your folder into this folder called "Desktop Pictures".
You may have to enter the administrator code (the password you use to open your mac usually).
Then, go back to System Preferences, go to Desktop and Screensaver, click on the Screensaver tab on the top, go to the drop down menu beside "Source" (under the picture) and click on "Choose Folder". Navigate to the Macintosh HD>Library>Desktop Pictures and then click on the folder you just pasted in there. Click "Choose" and you're all set.

My macbook pro doesn't bootbeyond the grey screen with apple icon and spinning wheel.

My macbook pro doesn't boot beyond the grey screen with apple icon and spinning wheel. I used the "Option" button to access the Disk Utility function and run Repair Disk and Repair Disk Permissions. Should I restart my computer?

The following support article is somewhat outdated. Where it refers to booting from an installation disc, you should boot from your recovery partition (if running 10.7 or later) by holding down the key combination command-R at the chime.
Mac OS X: Gray screen appears during startup

MacBook Pro doesn't wake if left asleep too long; sleeps immediately after boot; SMC Reset / NV Reset only temporary fix

I've tried hard to find someone else with these symptoms, and nobody seems to have a complete answer.
After upgrading my 2008 MacBook Pro to OSX Lion, these problems began.
Whenever I leave the lid closed for too long - not entirely sure how long, but the longer I leave it the more likely this is to happen - it refuses to wake when I open the lid. The power light will brighten, as if it were about to wake, and sometimes the screen will flash, but then it will all go black, power light and all.
At this point I press the power button, and the power light briefly flashes, and then the macbook seems to 'really' turn itself off.
Then I press the power button again, and it begins to boot. I enter my FileVault 2 password, and the apple logo and spinner appear, but as soon as the graphics driver kicks in (or whatever it is - the point when the shades of grey suddenly change and the brightness automatically adjusts) suddenly the mac goes straight to sleep immediately, and we're back to the same symptom as before.
It will do this repeatedly through a 2nd, 3rd, etc power cycle.
Resetting the SMC doesn't seem to help.
I have managed to get the macbook to boot normally by clearing the NV Ram, and also by booting into single user mode and immediately shutting down and rebooting. But this does not solve the problem, it merely lets me boot one more time.
Any thoughts appreciated, it's driving me mad, not to mention losing me work.

Anyone? Is there really nobody else who's seen similar symptoms?
I'm still experiencing this. I've discovered that booting into Recovery Mode usually works first time, but this doesn't help with my wake-up-from-sleep problem.

Macbook Pro Freezes after wake up from sleep

My Macbook Pro 5,5 with mountian Lion freezes after waking up from sleep. i have 8 GB RAM and did a hardware test wich was passed. I also have a SSD of 240 GB in the optical drive. this is my startup drive. Another HD is my workdrive. The first thing I see is that the Airport does not come back and it seems that is does not wake up. After that the whole finder freezes.
What can be the problem?

Back up all data immediately as your boot drive may be failing.
If you have more than one user account, these instructions must be carried out as an administrator. I've tested them only with the Safari web browser. If you use another browser, they may not work as described.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'Channel t|GPU D|I/O|n Cause: -' | tail | open -ef
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.

A brand new Mac Pro doesn't wake up from sleep

I got a new Mac Pro.
It has an external SATA controller and a video card with NVIDIA Quadro 4000 chipset on it.
It has a Snow Leopard installed.
The problem it has is that it doesn't wake up once it goes to sleep, either by choosing "Sleep" menu item or by using "Energy Saving" setting.
I notice some people mention a keyboard doesn't respond while his trackpad does. In my case, nothing works.
I don't know if it is due to keyboard or a magic mouse. I tried to connect another wired mouse to the enclosure of the Mac Pro directly, but it did't cause Mac Pro wake up.
By searching on Google, many people seem to have this problem, whether they have Mac Pro, MacBook Pro, and so on.
Personally, I have a 17" PPC iMac, 13" MacBook with Core Duo 2, and have used MacBook Pro 17", but they didn't have this problem.
I tried to reset the SMC, but it didn't help.
Do anyone know what cause this problem and how to solve it?
Is there any patch for this?
Thank you.

Does it sound like it's waking up but the monitor just doesn't display anything?
I ask because if so, I'm experiencing the same problem. I have a Quad-Core Mac Pro (no external devices) and if it goes to sleep I have difficulty getting it to display anything on the monitor after waking it up. Now, I just recently hooked up an additional monitor (VGA) for dual display, and the funny thing is, that monitor will wake, but my main monitor won't.
Sometimes I get this error after boot-up too, where the computer will get to the login screen, but my main monitor is receiving no signal ("at least according to my monitor").
If that's the same issue, then I'll post any success I find for you!
Best,
J

MacBook Pro will not wake up from sleep

When I left for work, my MBP (2007) was working fine, I put it to sleep).
When I got back from work, I tried to wake it up, and nothing.
I powered it down and tried to reboot. Nothing, not even the chime.
I pulled the battery, and held the start button for 10 seconds.
Tried to reboot with and without the battery; no chime, dark display.
Sounds like my firmware fried, and Applecare expired recently.
Any suggestions appreciated.

"Applecare expired recently."
How recently? I would still give them a call. You may be surprised at the outcome.
See Article: http://support.apple.com/kb/TS2377 *MacBook Pro: Distorted video or no video issues*
!http://i50.tinypic.com/izvwo1.gif!

HT203176 MacBook Pro will not wake up from sleep

My MacBook Prof laptop will not awaken from sleep sometimes. The laptop could be left open and I walk away for awhile. Come back and it is in the black screen status. When I hit a key to wake it up....it won't. Have to hold the power key down for several seconds to turn it off, then push power key to turn back on. Also, sometimes I close the lid and walk away. Come back several hours later and it will not wake up. Went to the Apple store a few weeks ago. They ran a quick diagnostic on my hardware and said it was all fine. They suggested they wipe clean the hard drive and I start fresh. We did and everything was fine for a few weeks. Now it starting all over again? Very frustrating and time consuming to have to restart your computer multiple times a day.
Any suggestions or thoughts? Could it be a hardware issue? Should I let the Apple store run the 7 hours hardware test?
Thanks.

"Applecare expired recently."
How recently? I would still give them a call. You may be surprised at the outcome.
See Article: http://support.apple.com/kb/TS2377 *MacBook Pro: Distorted video or no video issues*
!http://i50.tinypic.com/izvwo1.gif!

Macbook Pro won't wake up from sleep mode

When I put my macbook pro to sleep, it does not wake up. If I turn it off after every time I use it, it is fine. Is there a problem with the sleep function or with the battery? Also, I am concerned that my mac's speed is slowing down, is this related?

I have the same issue with my Macbook Pro 2.4
Have you by any chance installed a new RAM?. I've just added new 8 GB RAMs & I noticed the issue afterwards, but I'm still not sure if it's the cause.

Macbook Pro won't wake up from sleep

I've had my 15" Macbook Pro for 3 years now, and only recently have I started having this problem. When I have my Mac on (plugged in or unplugged) and I walk away it will go to sleep and the only way I can get it to wake up (without plugging in external mouse and external keyboard) is if I restart. This is very problematic if I am working on something important.

PacificBlue wrote:
Come on Apple, please give us an answer. For a 2000$ machine this is totally unacceptable.
(1) As explained in http://discussions.apple.com/help.jspa , you are not writing to Apple here.
You can send feedback or suggestions directly to Apple at:
http://www.apple.com/feedback/macbookpro.html
You will not get a response, but you can be certain that the responsible Apple
people will see your input for consideration in future product development.
(2) If you do not have a local Apple repair source or get the help you need here, consider:
https://expresslane.apple.com/
or the other Technical Support options here: http://www.apple.com/contact/
EZ Jim
Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.7)
MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.7)
LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11)
iBookSE 366MHz (10.3.9); External iSight; iPod4touch4.3.1

MacBook Pro won't wake up from non-sleep/energy mode state

Because I at times go on instant messenger or for whatever reason do not want my computer to go to sleep, I have my energy saver system preferences set at "put the computer to sleep NEVER." However, after I return to the computer after a few hours and press the space key, the screen remains black and will not start up from this energy-mode state. I have to press the powerkey to completely shut off the computer and then re-boot it again. I have tried re-setting the PMU & the problem remains. Any suggestions would be greatly appreciated!!!
MacBook Pro Mac OS X (10.4.6)

Try hitting Command + option + delete for two seconds.
The sleep command should bring your MBP from its deep slumber.

Brand new MacBook Pro doesn't get past grey screen (with spinning gear)

Hello,
I'm a new Apple customer - I bought a new 15" MacBook Pro during the Black Friday sale last week. Since purchase, I've installed the software I needed (Office, CS4) and have used it to browse the web and write emails.
Today when I tried to use it, I simply got to the grey screen with the Apple logo on it and the spinning gear device underneath - got absolutely no further.
I have done the following (running from mains adaptor - but the battery indicator is reporting 7 lights anyhow):
1. Boot from the OSX Install Disc, and run the disc repair utility. It reported no problems found. Restarted... same problem.
2. Boot holding down SHIFT to go into safe mode. Underneath the spinning gears, a progress bar filled up to 100% and then disappeared; leaving the grey screen, logo, and spinning gears. Nothing further.
3. Boot holding Option, P, R as per the manual to reset the PRAM. According to the manual there should have been a chime/beep - there wasn't. It just sits on the grey screen, logo, spinning gears. Nothing further.
Right now I've got a £1300 MacBook Pro less than a week old and it appears to have just packed up.
Am I missing anything here, or should I just return it?
Thanks,
Chris

Definitely take it back!
My friend bought a new iMac from the Regents St. store a few weeks ago, just before the update to the new models came out, and after a week she couldn't get it to boot. I felt very embarrassed as I had persuaded to her to switch to Mac after years of PC woes, so a broken mac after a week didn't look do me any favours. The genius guys didn't mess around, they took back the dead one and gave her a new one, this time she got the new version, they also threw in iWork free as a good will gesture. New one is running fine.
If you haven't already got Applecare, I highly recommend buying it within the next 12 months. I have needed it on a couple of occasions after the standard warranty ran out and the tech support has been brilliant, got me working again no quibbles.

Retina Macbook Pro doesn't wake up from screen saver

Similar Messages

Maybe you are looking for