Retina MacBook Pro not charging, and other problems
So I've had my rMBP for a couple weeks now, and except for slight concerns with its build quality, it has been running fine. I had a kernel panic over those first few weeks, but nothing else. All of the sudden, my MagSafe adapter stopped showing the orange/green light, and stopped charging completely. I checked all of the simple explanations, switched outlets and even reset my SMC. I ended up turning it off and plugged it in overnight, waking up with it completely charged. Over the course of the next day, my CPU usage went up to like 800%, with a process "kernel_task" going out of control with both CPU and Memory usage. I also had multiple kernel panics, ending up with it once again not being able to charge. I left it plugged in again, and eventually it began charging again. These problems have been extremely frustrating, and I'm now once again left with a computer that has no battery and no way to charge it. Any advice? Right now my top priority is getting some juice into it to at least make it usable for the time being. The nearest apple store is ~2 hrs away, so if there's a way to solve things without the genius bar, that would be ideal. Thanks for your time!
The nearest apple store is ~2 hrs away
Call AppleCare. They will tell you the nearest AASP you can take your MBP in for repairs. Apple Stores are not the only places that repair Macs.
AASP
AASP's Outside of the USA
How to find your nearest Apple Authorized Service Provider (AASP)
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MacBook Pro not charging and says replace battery? or is this a different issue?
Ive been reading different responses and im not sure if this is a problem with my actual battery or if theres something else wrong and i need to reset my system somehow?
i have a 2010 macbook pro- snow leopard... and here is the battery info from my comp:
Battery Information:
Model Information:
Serial Number: 9G1130974D3MA
Manufacturer: DP
Device Name: bq20z451
Pack Lot Code: 0000
PCB Lot Code: 0000
Firmware Version: 0201
Hardware Revision: 0002
Cell Revision: 0158
Charge Information:
Charge Remaining (mAh): 0
Fully Charged: No
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Full Charge Capacity (mAh): 0
Health Information:
Cycle Count: 111
Condition: Replace Now
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 9640
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 10
Wake on AC Change: No
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Battery Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 2
Wake on AC Change: No
Wake on Clamshell Open: Yes
Display Sleep Uses Dim: Yes
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Hardware Configuration:
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AC Charger Information:
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Serial Number: 0x003676c7
Charging: NoYou can try a SMC reset:
http://support.apple.com/kb/HT3964http://support.apple.com/kb/HT3964
Follow directions for "a battery you should not remove yourself"
Usually this message means the battery is dead, if no change after the SMC reset take to an Apple Store Genius bar (make an appointment) and have it replaced. (it is 4 years old) -
MacBook pro not charging and it is not the charger
I tried plugging my MacBook pro to its charger and I found the chargers light twitching and it didn't turn into charging and my laptop wasn't charging , now I have bought another charger thinking that my charger was the problem and it is doing the same thing so is there a problem with my MacBook please help !!
You should still be able to 'see' the battery, and it's 'health' in a System report.
As wjosten wrote:
>About this Mac>More Info>System Report>Hardware>Power...under Battery Health, what does it say?
If your battery is not showing up under Power, you're in trouble. If it is showing up, you should be able to report its health.
Clinton -
When I close the lid on my retina MacBook Pro with Thunderbolt and it goes to sleep, I cannot wake it without shutting it down and restarting it. Called Apple tech and they did not have a solution. Any ideas?
Try these places:
MacBook Pro
https://discussions.apple.com/community/notebooks/macbook_pro
https://discussions.apple.com/community/mac_os?view=discussions
http://www.apple.com/support/macbookpro
Mac OS X Help
Isolating Issues in Mac OS
http://support.apple.com/kb/TS1388
https://www.apple.com/support/osx/
https://www.apple.com/support/quickassist/
http://www.apple.com/support/mac101/help/
http://www.apple.com/support/mac101/tour/
Get Help with your Product
http://docs.info.apple.com/article.html?artnum=304725
TimeMachine 101
https://support.apple.com/kb/HT1427
Mac OS X & Mountain Lion Community
https://discussions.apple.com/community/mac_os
https://discussions.apple.com/community/mac_os/os_x_mountain_lion?view=discussio ns
Recovery Mode
http://support.apple.com/kb/HT4718 -
I have a newer MacBook Pro and I am trying to download my Final Cut Pro 7 Studio 2 on it. Is that possible or does the new MacBook Pro not support anything other than Final Cut Pro X?
As Tom said the FCS forum is the better place to post the question.
Here is Apple's best practices doc for installing both on the same system.
BTW, FCP7 is part of the FCS 3 suite of apps.
Russ -
MacBook pro not charging. Charging light is not coming up
My Macbook pro's battery was down to 2% so I shut it down and kept in for charging. But the charger's green light or the orange light indicating charging didn't come. I checked the power supply and it was fine. The charger has the slight hum indicating it is getting the power but macbook is not charging and the lights are not coming on. My Macbook is a late 2011 model of 13"
Hi chaitanya.ac,
I would see if this article helps narrow down where the problem is or perhaps even resolve it:
Apple Portables: Troubleshooting MagSafe adapters
http://support.apple.com/kb/ts1713
Best,
- Ari -
Macbook pro (not charging) problem
Hi i am new to this community
I know a similar post has been made before but I feel my case is a little weird and would like to know if there's anyone else out there facing the same thing. So basically the problem is whenever i do anything even remotely graphic intensive, the laptop would say (not charging) and the orange light on the charger turnds green. Like say i watch a youtube video or a high def trailer from www.gametrailers.com, it immediately says not charging for the duration of the video. It 100% happens while gaming without fail even before the laptop starts to rev up.
Does anyone else have this problem?
I have given it to the apple care 3 times and had my battery changed, software updated and the third time in a different place they said this was 'normal'. NORMAL? how can it be normal for a latop to not be able to get charged while doing anything its supposed to be used for. I have never in my life faced this problem while running highly intensive graphic games in much cheaper laptops. Never really expected this problem to come from such a premium brand and at a such a steep price. Especially since they arent even admitting its a problem...You have exactly the same problem that has been discussed in an endless thread here previously. It has been true of all MBPs since the first ones in 2006 that if pressed to the wall, they could require more power than their AC adapters can supply. Under those circumstances, the first thing to happen is that battery charging ceases (if it was going on in the first place) and the second thing that happens, if the machine's power demand is high enough, is that the battery is drawn upon to make up the deficit. So with any MBP, there is the possibility that under extremely heavy load, the battery won't be charged or will actually be depleted while the AC adapter remains connected.
Very few users ever ran into this with early MBPs, because it was hard to push them to the point of needing more power than their 85W adapters provided. It has become all too common in the 2011 models, with their enormously powerful (and enormously power-hungry) discrete GPUs and the expectation of many users that they will be able to use a notebook for everything they used to do on large desktop computers. I suspect (and this is purely my own hypothesis) that Apple has unintentionally compounded the problem with the automatic GPU switching in recent 15" and 17" MBPs, causing the discrete GPU to be invoked automatically when it isn't really needed and the integrated graphics would suffice, such as when browsing the web. Anecdotal evidence suggests that the problem only arises in the 2011 models when the discrete GPU is in use, so if you turn off automatic switching and limit yourself to the integrated graphics, you may be able to put an end to it, or at least limit its occurrence to times when you're willing and able to cope with it. But it probably does mean that you won't be able to place graphically-intensive 3D action games around the clock without running your battery down, and will need to take breaks of several hours to recharge from time to time.
In other words, it IS normal, though it's also unfortunate.
You might well wonder why Apple doesn't just provide a larger, higher-capacity AC adapter, and the only answer I can suggest (speaking for myself of course, and not for Apple) is that it might not be possible for the MBP in its existing case design to dissipate the additional heat that would be generated by continuing to charge the battery at times of extreme CPU and GPU activity. -
Issue with MacBook Pro (Not Charging)
I'm not extremely computer savvy with Macs, so bear with me when you give instructions.
I've had this 15'' MacBook Pro since 2010 for when I entered college. I've been using it since this year. Up until the last week my charger has been not charging very well. The ports are clean and well managed, no prongs or pieces have been worn away; physically the notebook and charger have been kept well since I received it.
This problem started copping up last week. When I attach it to the MacBook Pro the LED light does not come on and the info spot on the top tells me (Not Charging) and even after receiving the low battery warning and plugged in it still tells me that there is no charge and will drain itself despite being plugged in.
Now if I power down the notebook it charges as usual. No issues.
As far as I remember this was NEVER an issue. For the past two years I remember sitting on my dorm bed many a time and when the warning came up I would go get the charger and plug it in and let it charge as I continued to work. It would charge and have no problems with the notebook being run at the same time as the charging.
As I type it is plugged in and seems to have a delay in deciding to charge. I received the warning and plugged it in, it took about 10 minutes until it started deciding to charge with a orange light.
This computer has a healthy charging basis; I oftern drain it completely and let it recharge fully without any interuptions while it is off.
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Take it to an Apple Genius Bar and have it checked out. -
Has the new Early 2013 Retina Macbook Pro still lag and display issues?
Hello. I've never had a Mac before and I'm thinking of buying the new "early 2013" 15-inch (2.7 Ghz, 16Gb Ram, $2799) Retina Macbook Pro. I live in Argentina but I'm going to NYC in a couple of weeks and I want to get one there. The thing is, that I can not be returning it 2 or 3 times like I read a lot of peple had to, because I'll be coming back home after 2 weeks and here they will only fix it, not replace it for a new one, and that could take months.
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I just checked and I have the LG SJA2, too. I didn't notice any Image retention at first, I tested it with the chessboard test for 5 or 6 minutes, it showed no IR. But with 10 minutes I can see a bit of IR. Nothing that can affect the normal use of the computer, I mean I have to put the chessboard for 10 minutes and then change to grey to notice it, but it does exist and is the SJA2 from LG. If it doesn't get worst, I think it doesn't even matter. I just hope it doesn't get worst.
FWIW, I noticed that until I stopped looking at the chessboard before it switched; my eyes had image retention. But in that awfully long thread on the subject, some have insisted that if it's an LG, it's trouble so I guess there's no guarantee. (BTW, I was writing this when you tried the test again - ocular image retention?)
Not to hijack the thread, but shortly after I posted that "good news" about SJA2, my rMBP simply refused to start at all; it was totally inert. Charging, not charging, SMC reset, nothing helped. Tech support's only solution was bring it in to be fixed.
On a hunch, and remembering something about magnets in the top of the display activating a reed switch in the base, probably near the trackpad, I lifted the front of the Mac about 1/4" inch and let it drop. Bingo! The Mac has operated properly so far. I suspect the reed switch was stuck in the wrong position, and some evidence suggests it was that way out of the box and my fix corrected it. -
Macbook pro not charging, not starting up after 1 month being off
Hi dear friends.
My macbook Pro 13 (2011) was off for 1 month and the power was unplugged.
Now while turning on, it is not charging and not starting up, the screen is white and just apple logo is seen.
It would be pleased if anybody could help or advise.
Thanks a lot.Are you usre it was "Off" and not in Sleep mode?
If it was in Sleep mode then the battery got completely drained. So as suggested above. Otherwise you will need to take it to an Apple store Genius Bar to be checked out and fixed, whatever that takes. -
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PCB Lot Code: 0
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System Power Settings:
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Wake on AC Change: No
Wake on Clamshell Open: Yes
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Display Sleep Uses Dim: Yes
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RestartAfterKernelPanic: 157680000
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System Sleep Timer (Minutes): 5
Disk Sleep Timer (Minutes): 10
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Wake on AC Change: No
Wake on Clamshell Open: Yes
Display Sleep Uses Dim: Yes
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RestartAfterKernelPanic: 157680000
Standby Delay: 4200
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An Apple store genius bar appointment would resolve the issue.
Ciao. -
MacBook Pro Not charging, turning on, or indicating any other signs of life
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