Retina Macbook Pro, Photoshop CS6, canvas turns black on external display

I have a problem. The entire canvas turns black and cant be edited when I drag the app from the main display (hi-dpi retina Macbook Pro) to the external (normal dpi) display.
I have noticed that I can get around this by opening some psd-files and then deleting all their layers. But hey, I should be able to create a new document for editing on my external display right.
When I drag Photoshop back to the retina display, it turns white again, and is editable.

I am also experiencing this problem. Has anyone solved it yet?
Thanks!
Here are my specs:
Model Name:          MacBook Pro
  Model Identifier:          MacBookPro10,1
  Processor Name:          Intel Core i7
  Processor Speed:          2.6 GHz
  Number of Processors:          1
  Total Number of Cores:          4
  L2 Cache (per Core):          256 KB
  L3 Cache:          6 MB
  Memory:          16 GB
  Boot ROM Version:          MBP101.00EE.B02
  SMC Version (system):          2.3f35

Similar Messages

  • Macbook pro 13 late 2011 turns on but no display and light

    Hi i have got macbook pro 13" late 2011 which turns on and i can hear the chime but there is no display and ligh in the screen its completely blank. Anyone had this problem and how did u solve this ?

    Have you tried booting into the Recovery HD and running Disk Utility and checking to see if the HD needs repairs?
    Restart holding Command + r and at the recovery screen select Disk Utility. Then select Macintosh HD and click  on 'repair disk'. If anything gets altered click on repair disk again until you get a clean pass. Restart as normal from the Apple menu. More info here about the Recovery HD:
    http://support.apple.com/kb/HT4718

  • I've connected my macbook pro (os 10.6.8) to an external display, but it will not go into clam shell mode!  When I close the lid the laptop goes to sleep, and I am unable to wake it using the external keyboard or mouse.

    A rundown of what I've tried:
    Adjusting energy settings to try to prevent sleep
    Pluging the USB keyboard and wacom tablet directly into the laptop (as opposed to a usb hub)
    My laptop's power cable is connected
    My display (a Vizio TV) is recognized in the System Preferences panel
    I'd been using this TV for about a year with my older Macbook Pro (OS 10.5.8), though using a different wireless keyboard and mouse
    ***Update:  The issue seems to lie with the keyboard and wacom tablet.  I am trying to use a wireless Case Logic keyboard (with dongal) and wired wacom tablet to wake the Macbook Pro in clamshell mode.  To experiment, I tried using my Logitech wireless keyboard & mouse set (also dongal) that I had been using before and it wakes the computer without any problems!  However, I really need to be able to use my wacom tablet.  If I switch to the tablet after waking the computer using the Logitech keyboard & mouse it works, but once the computer sleeps it won't work anymore.  I could keep switching back and forth I suppose, but it's sort of a pain.  There has to be an easier way!  Any ideas why the wired wacom tablet is unable to wake the computer in clamshell mode?
    Thanks!

    So your keyboard or mouse won't wake the Mac when you close the lid correct? Try resetting the SMC and pram
    Shut down the computer.
    Disconnect the MagSafe power adapter from the computer, if it's connected.
    Remove the battery.
    Press and hold the power button for 5 seconds.
    Release the power button.
    Reconnect the battery and MagSafe power adapter.
    Press the power button to turn on the computer.
    Resetting NVRAM / PRAM
    Shut down your Mac.
    Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
    Turn on the computer.
    Press and hold the Command-Option-P-R keys before the gray screen appears.
    Hold the keys down until the computer restarts and you hear the startup sound for the second time.
    Release the keys.

  • Switching MacBook Pro on without opening lid connected to external display

    Hi all,
    Simple question: I have external monitor, keyboard and mouse connected to my MacBook Pro and I wish to turn it on without having to open up my laptop.
    I did find a resource over at Mac OS X Hints, but unlike other articles it is very lame. http://www.macosxhints.com/article.php?story=20080908013535674&query=keyboard. I do want a proper legit way of doing it!
    For example, on PCs you can go in to your boot ram setup and make it so any key press can switch the PC on. Is this possible with my Mac Book Pro? I haven't been able to find a clean solution yet.
    Any help would be appreciated!

    Sorry, but it's not been possible to power up any Mac from turned-off state from an external device for a number of years (with the sole exception of the current Xserve). So you will have to open the screen on your MacBook, power it up, close the screen which will put the unit to sleep, then wake it from the external keyboard/mouse. Or attempt the trick on the site you posted for remotely pressing the power switch.
    For this reason, most people who use their MacBook like you do just put it to sleep rather than powering it off.
    Message was edited by: Dave Sawyer

  • Macbook Pro Late 2012 Lagging when connected to external display (1GB Graphics Card)

    I have a brand new Macbook Pro 15'' running 10.8.3 with 1GB NVIDIA GeForce GT 650M Graphics Card. I've been using the laptop conected to my Panasonic 720p TV for a while now and suddenly everything started lagging, the dock lagged, the lauchpad also. I have erased programs, music and everything left in my computer. Im running normally on 27% of the RAM memory (8gb) and have a capacity of 500+ GB left in the HDD. Please Advise...

    Hi there Chiefinho,
    You may find the troubleshooting steps toward the bottom of the article below helpful. Please keep in mind, diagnosing a recurring kernel panic can be difficult. If you would like to avoid this process, or do not know how to perform any of the following steps, consider bringing the Mac to a Genius at an Apple Store or an Apple Authorized Service Provider for assistance. Be sure to ask that, if the drive needs reformatting or replacing, they contact you about escalating your case to a special data recovery service. If you plan to visit an Apple Retail store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).
    OS X: About kernel panics
    http://support.apple.com/kb/ts3742
    -Griff W. 

  • WHAT is the use of a retina display when you can't watch DVD movies? what's the purpose of a super thin retina macbook pro when you need to buy an external optical drive? doesn't it defeat the purpose already?

    i don't care if my macbook is a little thicker as long as i don't need to burden myself of an external optical drive just for a simple  and common task of watching/listening to discs.

    the hippie wrote:
    i don't care if my macbook is a little thicker as long as i don't need to burden myself of an external optical drive just for a simple  and common task of watching/listening to discs.
    I'm confused, why did you choose to buy the retina model if you don't like it? This is exactly why Apple still manufacture/sell the 'old' style MBP which is thicker and has an optical drive built-in!

  • Retina MacBook Pro + Cinema Display = Only 25% of images visible when opened

    Every single time I open an image, I can only see 25% of it. I have to hit Cmd+, Cmd- to zoom in & out every single time. It's ridiculous. I think the problem might have something to do with the fact that the retina display has twice the pixel density. This is just a theory, but I'd bet money that it's the culprit. I just realized that the problem doesn't exist when I don't have my external monitor plugged in.
    Here's what I see on the external 27" monitor:
    Then after hitting Cmd+, Cmd-, this is what I see (this web form has scaled this image down, but you get the gist):
    Can someone please tell me how to avoid this maddening annoyance? I've contacted Adobe Tech Support, and they can't help me with this problem. They have given up; they simply ignore my emails at this point.
    I'm using the latest version of Photoshop CC on a fairly new 15" retina MacBook Pro with a 27" non-Thunderbolt Apple Cinema Display.
    Thanks,
    Matt

    Ah, it's nice to have a friendly and knowledgeable person replying to my question for a change.
    Here are my display settings from Mac systems prefs:
    The problem exists regardless of the Application Frame setting or the zoom tool's Resize Windows to Fit setting. I'm using windows, not tabs. Here's another example of what I see when I open an image:
    And here's what I see after hitting Cmd+ followed by Cmd-
    It's really just an incredibly annoying inconvenience.
    Thanks for your help!

  • 12" MacBook or retina MacBook pro?

    I plan on purchasing either the retina MacBook pro or the MacBook next month. The MacBook is so elegant and sleek but I'm concerned about the processing specs. The retina MacBook pro on the other hand is the other way around. The specs look great but Im concerned that they will overhaul the rmbp and it will be outdated and clunky. I plan on using my computer for general web design.
    Since both laptops come with 8 gigs of ram I feel like the MacBook should be able to handle what I throw at it. The rmbp has too many ports for me and is too thick and heavy, and comes with half the storage of the macbook. Is it worth it for the extra processing power? Or is the MacBook a go?
    Thanks in advance. 

    I would say get the macbook pro 13" if you for power and portability, 15" if you want better gaming performance or 3D modelling, manipulation or CAD design.
    I myself have got a macbook Pro 13" to replace my lenovo 17" because I am an artist that mostly does drawing and 3D manipulation, which actually works better than my 2012 lenovo dedicated graphics laptop which was heavy as **** and killed my back, walking from home to the art studio and back. I am surprised that the intel Iris chipset does what I need it to do, though I wish Apple had a dedicated Nvidia graphics with the Iris like the 15" for the 13". The reason why I moved to 13" was all about portability, I can slip it in my hand bag, and the weight of the retina 13" does not kill my bad back like my lenovo did, and at home I connect it to my Mackbook Pro via HDMI  to HDTV and USB hub , and use it as a desktop, and on bootcamp, I can play Warframe with reasonable settings at resolution of my HDTV. or less depending on quality vs performance, I even played Alien Isolation with almost all High quality at my HDTV resolution . The Macbook pro is a good buy if you have portability and power in mind. I did have second thoughts before getting it since it was onboard graphics, but it has evolved since then. But if you wish to have full complete performance, you would have to sacrifice portability and get the 15" but also costs more, so you would need more money on hand. But still it is more lightweight than most regular 15" Power PC Laptops you get.
    Had a look at this new Macbook, and I am not impressed with the functional specs. It looks beautifull... and it offers 3 selections of colour choices, but it is not as powerful as the Macbook Pro , the tablet CPU is the equivalent of an i3 , where the Macbook Pro has more powerful i5 and i7.
    Its display is 12" and not 13" which is slightly bigger on the Macbook Pro.
    It only has one port , a USB-C port, which makes it difficult to set up like a desktop/workstation at home/work , and only useful on the road. Whereas the Macbook Pro you have more ports , one for external display and another for USB hub for peripherals, such as scanner, blue ray, DVD, printer etc..
    The magsafe is gone, so if you trip the wire, your Macbook would be sent flying across the room into a nearby wall, risking damage to the screen, whereas everything else would be ok as apple makes good metal bodies for laptops, and there are no moving parts inside. You charge it up with the USB-C, which makes it awkward if you wish to backup time machine on external HD , while watching Movies on your HDTV, and browsing the web while it is charging at the same time.
    I think the design would have been practical if apple included wireless charging device with it.
    You would need to get an Airport Time Capsule or , build up an old PC from scratch and connect it to home network with external USB drives to be file storage and backup system.  Using normal external HD, such as a Passport has become awkward.
    The Macbook Pro also has SD slot.. Macbook does not.
    It also has no Thunderbolt, which i thought was going to take over USB-C because its faster.

  • Photoshop cc laggy in late 2013 retina Macbook Pro

    Hello Community
    i bought late 2013 retina macbook pro,
    and installed photoshop cc,
    it is abnormally laggy.
    by that i mean, even a small psd file, empty canvas, small brush, when i draw a line, it is laggy.
    I suppose it is a driver problem
    anybody has same problem?
    and is there any solution?

    Hi guys,
    Ive posted a fairly similar topic today. On my new Macbook pro retina 13" with 2.6Ghz, 8GB RAM and 256SSD CS6 was abnormally slow and laggy when editing files that my 8 year old laptop handled perfectly.
    I noticed that when I removed my wacom tablet and edited with the trackpad or a mouse the lag went away! The mpb was snappy and responsive when editing the file. \
    My guess is that the wacom drivers arent updated for retina macs and they cause some sort of malfunction with photoshop.
    Ill keep you guys updated if i find something better.

  • Adobe photoshop lagging in my new retina macbook pro, what to do ?

    i just bought a new mbp retina 15', adobe photoshop cs6 lags when scrolling or moving the image, also lags when zooming in or out. sometimes the brush responds after a second or two. very disappointed . I have updated photoshop to the latest version.

    Hardware Information:
              MacBook Pro (Retina, 15-inch, Early 2013)
              MacBook Pro - model: MacBookPro10,1
              1 2.7 GHz Intel Core i7 CPU: 4 cores
              16 GB RAM
    Video Information:
              Intel HD Graphics 4000 - VRAM: 1024 MB
              NVIDIA GeForce GT 650M - VRAM: 1024 MB
    System Software:
              OS X 10.9.1 (13B42) - Uptime: 0 days 0:57:38
    Disk Information:
              APPLE SSD SD512E disk0 : (500.28 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 499.42 GB (462.17 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
    USB Information:
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Inc. BRCM20702 Hub
                        Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
              com.digidesign.iokit.DigiDal          (8.0.3f1)
    Startup Items:
              Digidesign Mbox 2: Path: /Library/StartupItems/Digidesign Mbox 2
              DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
              PACESupport: Path: /Library/StartupItems/PACESupport
    Launch Daemons:
              [System] com.adobe.fpsaud.plist 3rd-Party support link
              [System] com.adobe.SwitchBoard.plist 3rd-Party support link
              [System] com.digidesign.elevenrack.helper.plist 3rd-Party support link
              [System] com.digidesign.fwfamily.helper.plist 3rd-Party support link
              [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
              [System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link
              [System] PACESupport.plist 3rd-Party support link
    Launch Agents:
              [System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
              [System] com.wacom.wacomtablet.plist 3rd-Party support link
              [System] org.macosforge.xquartz.startx.plist 3rd-Party support link
    User Launch Agents:
              [not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
              [not loaded] com.google.keystone.agent.plist 3rd-Party support link
    User Login Items:
              iTunesHelper
              BitTorrent
              Android File Transfer Agent
    Internet Plug-ins:
              AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 3rd-Party support link
              FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
              QuickTime Plugin: Version: 7.7.3
              Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
              AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              WacomNetscape: Version: 2.1.0-1 - SDK 10.8 3rd-Party support link
              SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link
              WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 3rd-Party support link
              JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
    Safari Extensions:
              Amazon Shopping Assistant: Version: 1.1
              Searchme: Version: 1.2
              Ebay Shopping Assistant: Version: 1.1
              Slick Savings: Version: 1.0
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes:
              Digidesign Eleven Rack  3rd-Party support link
              DigidesignMbox2  3rd-Party support link
              Digidesign Mbox 2 Pro  3rd-Party support link
              Flash Player  3rd-Party support link
              WacomTablet  3rd-Party support link
    Old Applications:
              dynamiclinkmanager:          Version: 6.0.0 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Adobe/Common/dynamiclink/CS6/dynamiclinkmanager.app
              dynamiclinkmediaserver:          Version: 6.0.0 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Adobe/Common/dynamiclinkmediaserver/1.0/dynamiclinkmediaserver.app
    Time Machine:
              Time Machine not configured!
    Top Processes by CPU:
                   2%          EtreCheck
                   0%          mds
                   0%          mds_stores
                   0%          WindowServer
                   0%          launchservicesd
    Top Processes by Memory:
              164 MB          WindowServer
              147 MB          com.apple.IconServicesAgent
              98 MB          Finder
              98 MB          Dock
              98 MB          Safari
    Virtual Memory Information:
              12.33 GB          Free RAM
              2.14 GB          Active RAM
              345 MB          Inactive RAM
              1.19 GB          Wired RAM
              363 MB          Page-ins
              0 B          Page-outs

  • CS6 install fails on Retina Macbook Pro

    CS6 install fails on Retina Macbook Pro (10.8.2)
    I downloaded the CS6 Design and Web Premium trial and attempted to install. It downloaded fine and I can open the .dmg file, but the instant I click the Install application I get the error message "Installer failed to initialize. Please download Adobe Support Advisor to detect the problem." I did as it said but it detected nothing. I deleted the trial and downloaded the Master Collection CS6 trial to see if the result was any different.... it wasn't. Got the same error message. I looked though other forums and tried their methods to fix this but I have had no luck. Time is kind of, of the essence. Start school in a few days and a Photoshop, InDesign, and Illustrator class is difficult without Photoshop, InDesign or Illustrator.
    Anybody know what to do?
    -Dylan

    I did try a new account and it failed.
    I seem to have found a workaround. I used the application manager linked HERE and my issues have been resolved. I was able to install all of the CS6 programs with that Manager. Must have been giving me corrupt files or the manager itself was corrupt.
    Everything downloaded, installed, and updated perfectly. All I did was make sure I had every trace of previous attempts deleted off my computer then downloaded the app manager.
    Very weird fix but I'm happy it worked. Thanks.
    http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4774&fileID=4438

  • Photoshop CS5.1 Won't Load Images On Screen at retina MacBook pro.

    Photoshop CS5.1 Won't Load Images On Screen at retina MacBook pro. Any help? Thanks!

    I'm surprised that Apple would attempt such a "hack" design...  Switching graphics adapters mid-stream is no small task, and I can't imagine that they could ever make it work seamlessly.
    Keep in mind that the nature of the complex GPU beast is that graphics hardware doesn't all work the same (or right) and application software has to make decisions about what to do and what not to do, and even when to invoke certain workarounds - or it would never be possible to run on multiple platforms. 
    Yes, that seems wrong, but it's necessary and it makes developing cutting-edge graphics applications in the real world much more expensive.
    The decisions aren't re-made by an application all the time - that would slow things down terribly.  Instead, often the run-time environment is characterized at application startup and the features remembered for later use.  Modern applications actually even create programs (e.g., shaders or OpenCL programs) to run on specific GPU hardware, and they have to be compiled - something usually done by the application at startup.
    Now imagine that someone changes the capabilities of the graphics hardware completely after the application has started - even from one vendor's implementation to another (Intel to nVidia).
    Like I said, I'm surprised a reasonable system designer could ever think that swapping GPUs at run-time could be made to work.  At least Apple allows you to turn it off!
    Does Apple offer any "geek-level" configuration options that can force the use of a particular GPU for a given application?  It seems that this could be an automated workaround that would allow a given application to see only one GPU, which is what Photoshop appears to need here.
    -Noel

  • I installed CS6 on my new retina MacBook pro laptops. InDesign and Acrobat display document pixilated. I ran the updates and it fixed Illustrator and Photosho, but not InDesign and Acrobat. What can I do to make them display in high resolution? HELP!

    I installed CS6 on my new retina MacBook pro laptops. InDesign and Acrobat display document pixilated. I ran the updates and it fixed Illustrator and Photosho, but not InDesign and Acrobat. What can I do to make them display in high resolution? HELP!

    InDesign CS6 is not optimized for retina displays. You’ll need to move to Creative Cloud for retina compatibility.

  • CS5 Photoshop/Bridge/Suite not working on new Retina Macbook Pro, running Mavericks 10.9.2

    I recently purchased a new Retina MacBook Pro laptop running Mavericks OS X 10.9.2. I had Apple perform a data migration of all my apps and files from my older laptop onto the new one. Now when I go to open Photoshop CS5 I receive the following error message, "Could not synchronize the color settings because of a program error." Photoshop will then open but I can't do anything in the app. When I go to quit Photoshop I get this error message: "Could not save Preferences because the file is locked or you do not have the necessary access privileges. Use the 'Get Info' command in the Finder to unlock the file or change permissions on the file or enclosing folders."
    I am able to open Bridge, however the app in entiretly is noticeably lo-res and pixelated looking, so clearly something is not up to speed there either.
    InDesign and Illustrator are also having issues.
    I have run the System Update and it does not show anything in the CS5 Suite needing to be updated.
    Please advise! Thank you.

    I do not get the Airplay icon on my Macbook's menu bar. I have checked the box in the Display settings to show mirroring options but still no icon. Airplay Display shows 'No device Detected'. Both AppleTV and MacBook Pro are on the same physical Network (192.168.1.0/24) and connected directly to my home ethernet switch (not wirelessly). I also made sure MacBook's Firewall is disable. Airplay feature use to work before upgrade to 10.9.2. As far as Home sharing from my AppleTV has a similar issue; it just does not find my MacBook after a while of loading and searching my music library. I am logged in to icloud on both devices (appletv and macbook). Also use to work before upgrade. Any ideas or recommendations. Thanks.

  • How to install Photoshop CS3 disc on a Retina MacBook Pro?

    Just bought a new Retina Macbook pro and trying to install CS3... the program from my old Macbook would not work when moved to the new one. I have the original disc but this will not work on new Macbooks without a drive.
    Anyone any ideas?

    Feel free to contact support, but they'll only give you the finger, metaphorically. There is no support for old versions beyond sorting out your activation. And you get what was to be expected. All Adobe apps must be properly installed. Copying the installer files to a USB stick will work just fine. If for soem reason that's not possible, download using this method:
    Direct Download Links for Adobe Software
    You'll still run into trouble, though. CS3 was never tested on contemporary versions of OSX nor will it deal properly with Retina displays. As a minor, you will have to enable the half-res option in your display prefs during install and possibly usage of the program...
    Mylenium

Maybe you are looking for

  • How much memory does SQL Server 2008R2 Standard use on Windows Server 2008 R2 64-bit?

    Hi, can anyone tell me how much RAM will really be used by SQL Server? 72 GB are currently installed. As Windows is only able to use 32 GB is SQL Server able to use the other 40GB + the unused part of the first 32 GB? Thank you very much! BR Matthias

  • "Permission denied" error when trying to open Time Machine sparse backup image

    Hello, After a hard drive failiure, I'm trying to access my Time Machine backup from a different computer, but when double-clicking on the sparsebackup file I get the following error: The Time Machine backup was done wirelessly, to a hard drive plugg

  • No support for date type in object views !?

    The very simple example below raises SQL Error: ORA-00932: types de données incohérents ; attendu : DATE ; obtenu : DATE Occurs on XE and 10.2.0.3 on HP-UX Any clue? Thanks, Robert create type t1 as object (id number, time date) create view t1v of t1

  • Transport managemnet system

    How does Transport works in Netweaver enterprise portal in 3 system landscape regards

  • XP can't see 10.5 Mac share

    Here is an interesting one for you all. I'll try to include as much detail as possible. I have a 64-bit XP Pro system and a new MacBook Pro. I have enabled file sharing (smb and ftp), and enabled file sharing on the PC. Now from Mac->PC, I can remote