Retina Macbook Pro PHY MODE not connecting to 801.11n... slow wi-fi!

I've had the Retina Macbook Pro for about 3 weeks and im really getting tired of the slow wi-fi connection this past week! I tried looking at the advanced wi-fi options (opt+click on the icon) and the PHY MODE always says 801.11g. Heres the catch: I did the same thing on my iMac and it says 802.11n!
I tested this in a few ways:
speedtest on the retina macbook: 2-4 mb/s
speedtest on iMac: 12-15 mb/s
speedtest on iPad: 12-15 mb/s
speedtest on friends PC laptop: 10-15 mb/s
Really crappy speeds on the retina macbook right? I'm about to throw this out the window! Also, I resetted my Netgear WNR2000 router to factory settings 2-3 times just to make sure I'm not overlooking anything on there.
Any way that I can change the PHY MODE to 802.11n on the macbook? or should I bring it into apple and have them check to see if the network adapter is faulty?

I have found a solution!
I took the laptop to apple 'genius' bar and they could not figure out the problem. They told me to download mountain lion to see if it would work. Didnt work! So there was one thing left for me to try: BUY A DUAL CHANNEL ROUTER.
After purchasing that and connecting to the 5ghz channel (make sure you're on WPA2 as well) my speeds are fast like my other devices. I'm assuming the laptop is sensitive to these things! Kinda stupid but oh well; makes sense as the channel is clear from other devices on my network.
So if you're still having these problems try buying a new dual channel router. If it still doesn't work, return the router and have apple repair your laptop (or take it back if you still can).

Similar Messages

My MacBook Pro persistently will not connect to my wireless router. The message "connection timeout" appears. What is a connection timeout and how can I fix?

My MacBook Pro persistently will not connect to my MiFi Verizon wireless router. The message "connection timeout" appears. What is a connection timeout and how can I fix?

Hi there terri900!
You may want to try configuring your router settings to match the recommended settings for iOS and OS X devices, which can be found here:
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/ht4199
You may also find some helpful information for troubleshooting this issue in this article, which can help you with any manner of issues with Wi-Fi connections:
Wi-Fi Quick Assist
http://support.apple.com/kb/HT1145
Take care, and thanks for visiting the Apple Support Communities.
-Braden

My IPOD and Macbook Pro both will not connect to the Itunes store through Itunes says no internet connection, but I can connect through safari and I have a internet connection

My IPOD and Macbook Pro both will not connect to the Itunes store through Itunes says no internet connection, but I can connect through safari and I have a internet connection

As I mentioned above, I am not very tech savvy so I have no idea why a wireless protocol would be showing up there, I'm just listing everything I see in hopes that someone might know something I can try. This is why I am asking for help here - I'm not sure what has happened that has made me unable to connect, especially since it seemingly occured while nobody was using the computer.
I guess I should clarify that I'm not a total hillbilly- normally my firewall is set to 'on', but I set it to 'off' to try and troubleshoot the issues here as I was told that sometimes it can interfere with the computer's ability to connect to the internet. If this is not the case and firewall does not affect anything, I will turn it back on while I try to fix this.
I have tried the method you mentioned above a few times - I actually contacted my ISP earlier this week and they recommended resetting the router like that. They didn't mention any known network issues.

Macbook Pro suddenly will not connect to the internet via ethernet cable.

I know this is a long shot... but I figured I would give it a try.
My macbook pro suddenly does not connect to the internet via ethernet cable. Please bear with me, as I am not very tech-savvy - I will try my best to describe the symptoms!
I connect to the internet via ethernet (we don't have wifi). It was working before I went to work, and when I came home I suddenly couldn't get anything to work (I know everyone says this, but I truly didn't mess with anything). Internet browsers just think for awhile and then turn up the 'You are not connected to the internet' error.
I went into my network preferences and curiously, the 'Ethernet' shows a green dot and says 'connected'. However it says 'Authentication server is not responding' underneath the last part that says '802.1X: WPA: eduroam' (I think that is my user profile).
When I go into my 'security' settings I can see that my firewall is off, so that shouldn't be causing any problems.
I've tried restarting the router and computer itself many times. Diagnostics just gets to a certain point and reports back 'Network Diagnostics cannot fix the current networking problems.' I've also tried switching to a different ethernet cable, and I tried both cables out on a PC laptop and it connected without issue. Additionally, I brought my macbook along to a friend's house and it connected to his wifi just fine, so the problem appears to just be with ethernet connections.
I know it's hard to troubleshoot this kind of thing without being there and having a look at the computer yourself, but any tips wouild be greatly appreciated.

As I mentioned above, I am not very tech savvy so I have no idea why a wireless protocol would be showing up there, I'm just listing everything I see in hopes that someone might know something I can try. This is why I am asking for help here - I'm not sure what has happened that has made me unable to connect, especially since it seemingly occured while nobody was using the computer.
I guess I should clarify that I'm not a total hillbilly- normally my firewall is set to 'on', but I set it to 'off' to try and troubleshoot the issues here as I was told that sometimes it can interfere with the computer's ability to connect to the internet. If this is not the case and firewall does not affect anything, I will turn it back on while I try to fix this.
I have tried the method you mentioned above a few times - I actually contacted my ISP earlier this week and they recommended resetting the router like that. They didn't mention any known network issues.

Macbook Pro, WPA Personal Not Connecting.

I have a MacBook Pro that is not connecting to our 3Com Enterprise WAPs. THey are using MAC Filtering, WPA, B&G, Broadcasting SSID. They log the Mac's MAC address as authenticated, however Leopard throws up
airportd Error: Apple80211Associate() Failed -7
System Preferences Error: airportd MIG Failed = -7 ((null)) (port = 59651)
airportd Error: processcommanddict() failed
System Preferences Error joining mynetwork: connection failed (-7 unspecified failure)"
in the console. I have tried some of the hacks but this does not work. It works fine with my iPhone, Linux laptop, and Windblows.

Ohh no. NOT AT&T!!!!
I absolutely HATE, HATE, HATE networking problems with AT&T. Either their sh!ty ancient PPPoE never works, or it's their wacky non-compatible modems, or it's alwasy something with them.
Arggg...
Ok, we can try, but I am warning you... it's never easy in my experience with this ISP.
First of all, can you plug the etherent from the MODEM directly into your new computer, and see if that works? If it doesn't work, power-cycle the modem and your computer and see if that works.
Let me know...

BENQ FP241W on Retina Macbook Pro - native resolution not supported?

Hi there,
I have tried connecting my BENQ FP241W monitor to my new Macbook Pro with retina display via HDMI.
The monitor appears to be displaying at only 1600x900 and looks very blurry since the native resolution of the monitor is 1920x1200. I have actually tried this with an older 2009 model macbook pro and the same thing happend, although I was using a dispaly port to HDMI adaptor and never investigated further to the reason the native resolution was not supported.
Going back to the Retina Macbook and the BENQ FP241W. It gives the following resolution options for scaled: 1080p, 1080i and 1600x900. When I choose 1080p or 1080i it looks the same as 1600x900 i.e very blury and not even close to the sharpness that is capable of the display - true 1080p should look sharper than how it looks selected so I dont believe it is actually displaying 1080p. It also has the option for 'best for display' which I would expect it to show native resolution of 1920x1200 - unfortunately it still apears to be 1600x900.
Can anyone help me out? Is this a driver issue or something else?
Thanks
Rich

I can sort this out by just using a HDMI > DVI cable which works fine. I think there must just be an issue with the BenQ HDMI input supporting 1920x1200. Its annoying because the screen is also connected to a PC workstation by DVI so it would be good to have the HDMI for the Macbook so I can quickly switch the display by pressing a button instead of having to unplug cables...

Retina macbook pro can't auto connect to wifi after wifi router rebooted

My macbook pro with retina can’t automatically connect to wifi after the wifi router was rebooted. There is exclamation mark on wifi sign. As I clicked the wifi sign, it shows no Internet connects. However, It is strange there is a tick in front of my wifi name. In order to use wifi, I had to click off wifi, and then click on. The previous version, Macbook pro, has no problem like this. I had deleted all files under wifi library, but still fail. Appreciating for any way to solve it!

My macbook pro with retina can’t automatically connect to wifi after the wifi router was rebooted. There is exclamation mark on wifi sign. As I clicked the wifi sign, it shows no Internet connects. However, It is strange there is a tick in front of my wifi name. In order to use wifi, I had to click off wifi, and then click on. The previous version, Macbook pro, has no problem like this. I had deleted all files under wifi library, but still fail. Appreciating for any way to solve it!

Is it possible to track down your stolen MacBook Pro if it not connected to wifi or on your Apple ID?

Hi I've had my New MacBook Pro stolen before I got a chance to put it on my Apple ID?
Is it traceable even tho it's not connected to the net?

No, it is not traceable.
Contact your insurance company and check to see if your credit card company offers coverage for this. Some do. You should also report it to law enforcement. You will need the serial number for this. If you don't have it, contact whoever sold it to you, they may be able to get the s/n.
Best of luck.

Home Sharing between Macbook Pro and AppleTV not connecting, what's wrong?

So I have one of the late 2011 Macbook Pro models and the newest AppleTV that I do a lot of Home Sharing for movies and stuff like that. This problem keeps popping up though where they can't communicate with each other and the videos either stop loading half way through, or my AppleTV can't even connect with my macbook to start watching at all. I've gone through most of the possible solutions I've seen posted before and even the troubleshooting by apple about it. I've made sure they are both on the same apple ID, the same wi-fi network, restarted my router, even re-setup my router from scratch, closed itunes on my macbook, turned my wifi on and off a couple of times (worked for a few then stopped again), made sure that everything is on the most current software, but nothing seems to be doing the trick. This has been going on for months now and I'm pretty much sick of it happening. Somebody please help me fix this so I can get on with my movies!!

Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.
If this doesn't help, contact your ISP, this is most likely a network problem.

Retina MacBook Pro Late 2013 not charging?

Bought my MacBook about a year ago, and very happy with it.
However just a couple of days ago, it stopped charging? The light wouldn't come on at all..
So I opened up my spare MagSafe 2 charger and tried that in a different power outlet and it still didn't work
I've done some research and I have checked that the battery is still in 'good' condition (checked it in the utilities or something) and that it does not need replacing at the moment
so perhaps something is wrong with the port?
stupidly enough I have not backed up my laptop, and it has plenty of important files
what should I do?

Hi ridgeleyy,
If you are having an issue with being unable to charge your MacBook Pro's battery using either power adapter, I would suggest that your next step would be to reset the system management controller. Use the steps in this article -
Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L

Retina macbook pro thunderbolt display not discovered on wake 10.8.1

Okay, so I installed 10.8.1 yesterday,
Now, when my MBP Retina wakes from sleep, for a few seconds both displays work, but then either the TB display or the MBP display blacks out and doesn't light back up until I reset the MBP. I can still move the cursor onto that screen's "space" but I can't see it because the screen is blank/blacked out.
When I open prefereneces and try to "detect displays" the display doesn't show up/nothing changes.
I end up doing a Shift-Option-Control / Power SMC reset after shutdown to get both screens to work again.
I did not have this problem before 10.8.1.
Any ideas?

I have a similar problem. I updated to 10.8.2 and lost the functionality of the thunderbolt port closest to the rear of the laptop. Was using it daily for presentations, updated, and now can only use the port closer to the front of the machine.

Macbook Pro: Migration Assistant not connecting to external hard drive? Help!

I've had my hard drive re partitioned today and all my data was dragged onto an external hard drive.
The genius guy said to connect the drive & use migration assistant to transfer everything.
I understand I could drag and drop files but I want everything to be done properly through migration assistant but it won't pick up the external drive , however it's files are accessable through finder. Migration assistant just constantly gives me the message, 'looking for computer'.
Why is this? Could someone help? I'd be really greatful!
Thanks,
Joe

Pondini wrote:
The genius guy . . . isn't.
Tell me that isn't possible

I have a Retina Macbook Pro 13 and i have noticed it some slow

When I want to turn it off after working on Word or Xcode take a little bit longer to turn off even it puts the loading circle, I usually dont use it for to long. Is this a normal behavior?
I had a White Macbook 2008 and it never done than kind of thing unless I installed some heavy software like Photoshop or Office.

Apple says that Unibody Macs batteries are designed to have 80% of their capacity after 1000 charges. Your battery has got 84.5% of its capacity after 96 charges, so it's clearly damaged, although OS X says that it's normal.
Personally, I would take the computer to an Apple Store or reseller again now to get your battery replaced again for free. That's because OS X may say that your battery is failing when the warranty has expired, and in this case, you will have to pay for this battery

After sleep, retina MacBook Pro (Mid 2014) does not recognize usb connected mouse movement

After sleep, retina MacBook Pro (Mid 2014, on 10.9.4) does not recognize usb connected mouse movement. I have tried a generic usb mouse and my Razer Deathadder usb mouse. Both mice work before sleep; but after sleep, the computer no longer recognizes mouse movement while still recognizing the mouse buttons when pressed. Any idea why this is occurring?

Hello, chocotac0.
Thank you for visiting Apple Support Communities.
Here are some troubleshooting steps that I would recommend when experiencing this issue.
OS X Mavericks: Reset your computer’s PRAM
http://support.apple.com/kb/ph14222
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/ht3964
OS X Mavericks: If a USB device isn’t working
http://support.apple.com/kb/PH13876
Cheers,
Jason H.

Retina MacBook Pro is not connecting with Airport Extreme 5 GHz signal

I believe I have done my due diligence to find the answer to my question here and other places but I must be missing it. I have a Retina MacBook Pro that as far as I know should select the 5 GHz signal from my Airport Extreme (Generation 1 with 7.6.4 firmware) which is literally 3 ft. from my computer. When I click on the Airport icon in the menu bar, it is indicating a 2.4 GHz connection. I have looked at discussions which say I can give separate names to to both the 2.4 GHz and 5 GHz signals. I can't seem to find that. I also read where you can reorder the order of signal preference. I can't seem to find that either. Interestingly, I have an Airport Express that is extending the network. When option clicking on its icon in airport utility, I can see both the 2.4 and 5 GHz information. I don't se that in the Airport Extreme. I am thinking about gettng the newest Airport Extreme but if I don't need to...
Thanks for any help!

as far as I know should select the 5 GHz signal from my Airport Extreme (Generation 1 with 7.6.4 firmware) which is literally 3 ft. from my computer
A Generation 1 AirPort Extreme is not a simultaneous dual band wireless router. It can produce either a 2.4 GHz....or....a 5 GHz wireless network signal, but not both simultaneously.
If you want the Gen 1 Extreme to produce and deliver a 5 GHz wireless network, it can do so, but any 2.4 GHz devices that you have will not be able to connect to the 5 GHz signal.
A new simultaneous dual band AirPort Extreme will produce both a 2.4 GHz and 5 GHz signal simultaneously. Wireless devices will automatically connect to the best signal quality based on their capabilities and location in relation to the AirPort Extreme.

Retina Macbook Pro PHY MODE not connecting to 801.11n... slow wi-fi!

Similar Messages

Maybe you are looking for