Retina Macbook Pro randomly jumps to logon screen without warning

My Retina Macbook Pro randomly jumps to the logon screen while I am using it. When I log back in some programs have stopped running and any unsaved work has gone. It has happened while I am not typing or touching the keyboard or mouse as well.

I have the exact same problem with my Retina MBP. At first I thought it was occurring when I CMD+Tab-ed between apps but I've had it jump to the login screen without even toughing the computer. Very frustrating. Upon login I have to wait for apps to reload and I lose unsaved changes. Anyone have any advice?

Similar Messages

Retina MacBook pro video jumping!

HI all,
I have a Retina MacBook Pro 15", I have had it for about 6 months, I have noticed that the video jumps when playing at full screen.
I booked it in apple store today for the image retention problem and they were fantastic changed my screen same day. I showed the Genius a video taken on my iPhone of the screen jumping and he was baffled, he said he would look into it.
I received my rMBp back tonight with a sparkling new screen but I still have this problem.
i have noticed it does not do it on the "Best for Retina" screen resolution but i run at the scaled "More Space" resolution. as soon as I change to my resolution it jumps change it back and its fine. surely the machine should be designed to handle full screen playback at it supported resolutions shouldn't it?
Has anybody had this problem?
Has anybody dealt with Apple over this problem?
Here is a video of the jumping
http://youtu.be/qy1tcfPAkDo
Best Regards
Ben

HI all,
I have a Retina MacBook Pro 15", I have had it for about 6 months, I have noticed that the video jumps when playing at full screen.
I booked it in apple store today for the image retention problem and they were fantastic changed my screen same day. I showed the Genius a video taken on my iPhone of the screen jumping and he was baffled, he said he would look into it.
I received my rMBp back tonight with a sparkling new screen but I still have this problem.
i have noticed it does not do it on the "Best for Retina" screen resolution but i run at the scaled "More Space" resolution. as soon as I change to my resolution it jumps change it back and its fine. surely the machine should be designed to handle full screen playback at it supported resolutions shouldn't it?
Has anybody had this problem?
Has anybody dealt with Apple over this problem?
Here is a video of the jumping
http://youtu.be/qy1tcfPAkDo
Best Regards
Ben

New Retina Macbook pro 15 Haswell system yellow screen??

Can someone comment or verify if there is a problem with the New Retina Macbook pro 15 Haswell system screen? Something concerning a yellow screen. Is this a problem?

Before you get too deeply into screen switching, you might take a look at what's probably the longest thread in the Apple Communities. Then, try the Expert calibration mode in Display Preferences>Color to see if that helps.

New retina macbook pro randomly restarting?

Hi, all,
I just bought the new retina-display macbook pro.
And this laptop is amazing!
but sometimes it has to RANDOMLY restart. It restarts when I'm using it, while it is asleep, or sometimes even when i try to shut it down.\
Anyone has the same problem?
Rain

That behavior means that your Mac is crashing. Several things can cause a crash, like a defect in manufacturing, but usually... USUALLY... this happens to people running software that didn't come with their Mac that isn't compatible with the operating system. Some antivirus programs cause this, and the older version of the Chrome Browser caused a lot of problems for people, too.
If you haven't installed questionable software or imported old settings on to your new Mac, and it's behaving this way anyway, there is something wrong with your Mac and you should return it. You are covered under warranty, and if you have good customer service you may be able to get it replaced.

MacBook Pro Shuts down when battery low without warning

Hi
My MBP has been quite power efficient. However, for the last 3 days (since I installed the Mac Update to 10.4.7, I think) when the computer runs on battery the computer switches off without warning. This happens when the battery power is about 25%. It wont restart until I connect it to the AC adapter. Upon start up the battery level is 22%.
The computer doesn't go into sleep or warns it just up and quits.
Any suggestions?
Thanks

Same problem here with a 17" MacBook Pro that I have had less than a week. Just last night it started doing it. This is so frustrating, especially since it's a week 25 model. At 28%, it shuts off with no warning, and pressing the button on the battery shows no charge (no lights come on). It was working fine before, and I had already tried resetting the PMU and calibrating the battery.
I called AppleCare, and the lady I spoke with had to do some checking, and I waited on hold for a long time. When she got back, she told me that she had spoken with a product specialist and that my serial number wasn't covered by the battery recall. She then tried to tell me that the computer shutting off by itself at 28% is "normal behavior," and I should make sure to keep my battery charged up and not let it get that low. She went on to say that the battery isn't covered by the warranty, so she couldn't send me a new battery and I should take my computer to an authorized service provider (the nearest of which is 80 miles away) to have them diagnose the problem.
I told her (nicely) that it is most certainly not normal behavior--it's unacceptable. So she put me on the line with a product specialist, who I had to convince that there was a problem with my battery. I told him that the full charge capacity has been fluctuating all over the place and that I've been getting poor battery life (due to the fluctuating capacity combined with the computer shutting off at 28%).
He said that even though my serial number wasn't covered by the battery recall, he would send me a new one. And of course I had to give him my credit card number to ensure that I returned my old one.
Anyway, hopefully the new battery fixes it for me. If I can remember, I'll update on my situation in case anyone's interested.
MacBook Pro 17" 2.16 GHz Mac OS X (10.4.7)

Retina Macbook Pro (late 2013) screen blinking

I recently got a Retina Macbook Pro (late 2013), and the screen has been spontaneously blinking. It's exceptionally distracting, and I've been unable to correlate it to any running program. Has anyone else had this issue?

Welcome to Apple Support Communities
Your MacBook is in warranty, so take it to an Apple Store or reseller to get the MacBook repaired or replaced free of charge. It looks like a hardware issue, so it's better to do this

Retina MacBook Pro Screen Flickering

I've experienced screen flickering three times in the last week on my month old MacBook Pro with Retina Display. Each time it's happened I've had either Safari or Chrome running flash. The flickering gets worse when trying to jump to a certain time on a YouTube video and when scrolling. The issue disappears after a restart. I've tried to duplicate it on my own, but I can't. I had automatic graphics switching on and off and neither fixed the problem. I'm covered under Apple Care and I'm thinking of paying the Geniuses a visit.
I found a video on YouTube to give a better understanding of the problem. http://www.youtube.com/watch?v=Oq0l-bHmSYE
It's identical to the video. I've not experienced any other problems other than this with my rMBP.
I have a few questions:
Anyone experience this? If so, what did you do?
Could this be a graphics issue? If it is, can it be repaired, or will Apple have to replace the Retina MacBook Pro?
Thank you.

Well i took mine back to Apple Store and got it fixed for free under my warranty. Mine was like 4 months old when the problem occured. If you still have Apple's warranty take it back and let them fix it, because there isn't anything you can do about it or fix yourself.

My 2013 15" retina macbook pro screen has a yellow tint, should i ask for a replacement?

So yesterday i got my retina macbook pro 15 " and right away i noticed my worst fear ( since i previously had read some similar stories) my screen has a noticeable yellow tint specially on white tones, websites have a "newspaper look " to them, since i bought this computer because im starting web design in university in a couple of months i would say i'm pretty much ******, people say i shoud just calibrate it, but most people dont calibrate their screen, so it would be a mess, my work would look good on my computer but ****** on other's people computer
I'm very surprised because i thought this issue only affected the initial batch of retina macbook pros, but i checked my serial online and my computer was made in January 2013 so its quite new, the panel is a Samsung "LSN154YL01001.
I have read that usually LG panels don't suffer as much from the yellow tint but they suffered from Image retention, is it stil like this? what do you think i should do should i keep this computer with the samsung screen or get apple to give me a new one hopefully with a LG panel or at least a samsung without yellow tint

Actually MOST People that work in all parts of the Design field DO Calibrate their screens. It is the only way to make sure what you are looking at on your computer screen will be the same on other design professionals screens and to the general public.
Wherever you got the notion that Design professionals and or design schools of all types don't calibrate their screens is completely incorrect.
So it is up to you whether you calibrate or not and or to return that Retina for one that has a better color balanced screen from the start. Along with that the new unit you get may have other problems as the Retina models are plagued with random problems. The screens only be one of them.

My Retina MacBook Pro Screen goes gray

Hey, everyone.
I have an increasingly serious problem on my hands. I paid nearly $3000 USD for a 15-inch MacBook Pro with Retina Display in August, and have loved it for the most part. But the screen has been flickering to gray/white lately. Usually, this happens if I just move the laptop a bit, or adjust the angle of the screen. Other times, it happens for no reason at all. The screen will be fine one second, and then it will go into this burned-out gray-white mode. Often, I could just move the screen a little bit and get my regular sharp color display back. But lately, the problem has become more and more persistent. Now it has gotten so persistent, I'm thinking of sending it in. I do not want to send it it if I don't have to.
I don't know if anyone else has ever experienced this particular issue. I've searched all over the web and, while I've read about flickering screens and burned-in images, I've never read a description that matches what I'm going through.
Has anyone else experienced this issue and successfully solved it? I'm really worried here.
Thanks in advance for any input or suggestions.
~ Brian W.
2012 Retina MacBook Pro
15.4 inches
320 GB Flash Drive, 16 GB Memory
2.6 GHz Intel Core i7

I have the 15" MacBook Pro, Retina, Mid 2012 also, same exact model. Kind of the same thing is happening with me. I will intermitentyl get a flickering on the bottom 1/3 of the screen, all the way across. It flickers/flashes on and off on the bottom half or third of the screen, when I am typing or when I am perfectly stil, doen't really matterl. Only happens for a split second, but can do it multiple times, or sometimes not at all. I can go tens of minutes without i hapenning, but I can also go tens of seconds with it happening multiple times.
It never goes black or grey or "out" at all, just randomly flickers throughout the day.
I do get burned-in images all the time, but they disappear within seconds. But this flickering is definitely worrysome. I did get the the Apple Care, so I am not too worried as Apple is usually good about this kind of thing, but I do have a similar problem to you and wanted to document this. I didnt find many other people oiut there with this problem, so let me know what has gone on since your post on the New Year. Any solution? Did you call Apple?
Thanks webrian.
2012 Retina MacBook Pro
15"
500GB Flash Drive, 16GB memory
2.6 Ghz Intel Core i7

My macbook pro randomly turns the screen black!

my macbook pro randomly turns the screen black when it's still on!
i tried to change the energy saver settings but it still happens.
i turn my computer off aprox. every 2 days i tried to bring a solution to this but its just weird
please help!
ps. this has been happening since i downloaded the first version of OS X Lion

Mine does this too, have you had any luck with any solutions?

Retina Macbook Pro - Defective Screen (white pressure mark)

After waiting 3-4 weeks I was so excited to finally receive my retina macbook pro today. To my dissapointment as soon as I turned it on this glaring white light/cloudy mark behind the screen stabbed me in the heart. So dissapointing to wait so long just to get a defective unit.
I called AppleCare and they said I could either ship it back for a refund, or I could take it into the apple store for a refund. Apple store is only 30 minutes away so instead of putting any trust in fedex I decided to just go return it in person.
So now I'm waiting up to five days for the money to be refunded so I can order again and wait ANOTHER 3-4 weeks to receive a unit because I upgraded the base model to 16GB of ram, and it may have the same exact problem when it arrives... who even know...
I saw on macrumors a few others have had this issue so I'm not alone, but I do hate that I was unlucky this time around.
Here is what it looked like:
http://i.imgur.com/AimHC.jpg
http://i.imgur.com/zUFkW.jpg
Anyone else this unlucky?

I've experienced this. I think they're called muras but I'm not certain. They weren't there when I bought the mid-2012 15" Retina MacBook Pro, they developed months later. First one, then two. I brought it in to the Genius Bar and they say both muras and replaced my display. The replacement display I got was horribly yellow tinted and muddy looking whereas my first display with the muras had brilliant colours and sharp text. Apple considers a consistently-yellow tinted display normal and refuses to replace it. The Spyder4Elite colour calibrator can reduce the yellowing but does nothing to help the muddy colour quality and blurriness.

Retina MacBook Pro screen(Samsung) compared to 2010 MBP screen

I was doing some comparison between my Samsung retina MBP and a Mid 2010 glossy 15" MBP in a room lit with daylight. The quality in the screen is amazingly better and I am not referring to the resolution improvement.
Both are using the standard color display profile, 10.8.2, and Safari 6. (rMBP = retina version below)
white saturation test: http://www.lagom.nl/lcd-test/white.php
rMBP: only 254 is not disinguishable from nearly every angle.
MBP: you can only distinguish up to 248 with 0 degree viewing angle. Only when you start looking 60+ degrees off center can you distinguish up to 251 but then you have severe color distortion.
Black level test: http://www.lagom.nl/lcd-test/black.php
rMBP: Easily pick out down to 8. If I look hard enough I can distinguish down to 5. In dark room can barely make out down to 3.
MBP: Easily down to 7 and down to 5 if you change viewing angle.
Contrast: http://www.lagom.nl/lcd-test/contrast.php
rMPB: see equal steps in brightness across entire range
MBP: past 24 the bars look fairly uniform and not easy to distinguish steps, last 2 bars are saturated
Viewing angle: http://www.lagom.nl/lcd-test/viewing_angle.php
rMPB: red text on entire screen at 0 degree viewing angle with little to no change of text at different viewing angles
MBP: Looking at 0 degree viewing angle the text appears all different shades of red depending on what part of the window you look at. Look like black striped text at top of window and the correct "red" at bottom when viewing angle centered in middle of screen.

retina macbook pro late 2013 13 inch:
white saturation test: http://www.lagom.nl/lcd-test/white.php
rMBP: All them are distinguishable, but you should look very close to see the 254.
Black level test: http://www.lagom.nl/lcd-test/black.php
rMBP: with brightness set to highest, I can't see first 5 squares in a room with daylight condition.
Contrast: http://www.lagom.nl/lcd-test/contrast.php
rMPB: with brightness set to highest, bar 1 is still not distinguishable from background.
This is my first laptop, I thought is should be much better, since I had heard that the screen is jaw-dropping, eye-popping, But it is not at all something special, my old, low resolution, cheap LG computer monitor is better in some of the tests.

Is it normal for the retina macbook pro screen to wobble?

I have a retina macbook pro 13inch 2014 version. Whenever i play the laptop on a flat surface for the first time it wobbles a bit. Is it normal for the screen to wobble a bit while placing it on a flat surface? After that initial wobble there is no wobble.

No, that is not normal. There could be some problem with the screen.
As it is still under warranty, why not go to an Apple Shop and ask them about the problem?

Photoshop CS5.1 Won't Load Images On Screen at retina MacBook pro.

Photoshop CS5.1 Won't Load Images On Screen at retina MacBook pro. Any help? Thanks!

I'm surprised that Apple would attempt such a "hack" design... Switching graphics adapters mid-stream is no small task, and I can't imagine that they could ever make it work seamlessly.
Keep in mind that the nature of the complex GPU beast is that graphics hardware doesn't all work the same (or right) and application software has to make decisions about what to do and what not to do, and even when to invoke certain workarounds - or it would never be possible to run on multiple platforms.
Yes, that seems wrong, but it's necessary and it makes developing cutting-edge graphics applications in the real world much more expensive.
The decisions aren't re-made by an application all the time - that would slow things down terribly. Instead, often the run-time environment is characterized at application startup and the features remembered for later use. Modern applications actually even create programs (e.g., shaders or OpenCL programs) to run on specific GPU hardware, and they have to be compiled - something usually done by the application at startup.
Now imagine that someone changes the capabilities of the graphics hardware completely after the application has started - even from one vendor's implementation to another (Intel to nVidia).
Like I said, I'm surprised a reasonable system designer could ever think that swapping GPUs at run-time could be made to work. At least Apple allows you to turn it off!
Does Apple offer any "geek-level" configuration options that can force the use of a particular GPU for a given application? It seems that this could be an automated workaround that would allow a given application to see only one GPU, which is what Photoshop appears to need here.
-Noel

Can I wirelessly display the screen of my 15 inch retina Macbook Pro to a Thunderbolt display ?

Can I wirelessly display (like via bluetooth) the screen of my 15 inch, late 2013, Retina Macbook Pro, to a thunderbolt display ?

They can fix it, but not for free. Macbook repairs supposedly are classified into 3 tiers by an Apple Rep, I for least amount of damage and III for most. I have a dent in the corner of my MBP and it would require new housing to get it fixed. $450 (tier I) or ~half the cost of a Macbook Air on education discount... HA.
If it doesn't affect your everyday computing, I wouldn't worry about it. It's awful, but welcome to the club

Retina Macbook Pro randomly jumps to logon screen without warning

Similar Messages

Maybe you are looking for