Retina MBP Camera Issue?

I purchased a 13" Macbook Pro with Retina Display around Christmas time in 2012, and right when I opened it up I noticed the camera was pretty bad. I searched online and found that others were having similar issues or it could've just been the lighting. Early January or a little after Christmas (I don't remember exactly when) I took my computer to the apple store in Willow Grove, Pennsylvania and they told me it was "just fine." They looked at the camera and compared it to others in the store and said it was okay. This summer, a family member of mine purchased the 2013 13" Macbook Air and I noticed that the camera quality was very good and clear, especially compared to mine. The camera is slow to respond to movement, and has a low frame rate. The picture also just looks pretty bad and pixelated. Also, when I skype with a friend of mine I notice her camera quality looks much better than mine, and she is on a 2010 Macbook Pro. I paid around $1700 for this computer so I should be getting one that works perfectly fine. Is there anything I can do to fix the camera issue or is there any chance of getting it replaced by Apple? What makes me angry is the fact that the Apple Store told me it was fine when it clearly isn't.

Go to another apple store. Also tell them, if it looks fine in the store, take it into a darker room. These camera's have differen't ISO's and yours could be "fine" in the clear day light but may not be when it's sensor doesn't have enough light. This can be due to a number of factors. But they have to fix it because it's under a year old. You just got to find a way to prove it.
You need to find the situation where it looks at it's worse and see how the lighting is and show them that. If you hold shift command and 3 at the same time it'll take a screen shot of your camera. That makes a picture of it which you can show also.
There are different camera's in different year's models also though. For example, my thunderbolt display camera is much better than the camera on my MacBook pro, they are both from 2012.

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  • MACBOOK PRO 2.6Ghz 8GB RAM 750 GB(Upgraded MBP 2012) an alternate for RETINA MBP 15 or NOT?How good is its potential, reliability ?

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    19/07/2012 15:17:18.645 QuickLookUIHelper: port matched the WindowServer port created in BindCGSToRunLoop
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    19/07/2012 15:17:18.680 Finder: (ipc/send) invalid destination port: CGSGetDisplayModeDescriptionOfLength
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