Retries of x-fi software install cd fail
Where are the files or registry settings that the install cd uses to say, hey i tried to install the sound blaster apps already so let's skip it and go right to automatic update install? I'm trying to get the apps installed but since the first time failed because kaspersky thinks there was a trojan, subsequent installs skip the whole trying to install apps part.
Hi Smithwr3,
I don't know of a place where you can download a copy of the CD but you can get the driver and most of the applications from the support site. Click Support and select Sound Blaster. Look for Sound Blaster X-Fi Notebook. Once you click the X=Fi notebook, the driver and applications is on the Latest Downloads section.
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Software Install Error: failed run: preflight script
I'm trying to install new software (the software instrument Trillian by Spectrasonics) but every attempt results in the error message:
"The following installation step failed: run preflight script for Trillian Disc 1 Core Library.
Contact the software manufacturer for assistance."
I've tried everything I can think of with no result. I'm a Mac user of 18 years and can generally get myself out of the usual issues etc but I've never seen an error like this before and after trying the obvious have no idea where to start.
There's nothing on the software manufacturer's support site about this and apparently my tech support call will be answered "within three business days .
Any pointers much appreciated.
(I've tried various drives, rebooted various times, done the permissions thing etc)Thanks for the responses but the software is very much compatible with 10.6 (and is moving to 64bit this month).
Spectrasonics are rather slow to respond ("three business days" for a response to my call apparently !) and I can't find any solution in their support documents online.
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Error Message:
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"Try Disk Utility
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4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
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Software install from software center is failing
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Please see AppEnforce.log and AppDiscovery.log if the installation already started.
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I'm trying to reinstall Photoshop CS2 on an intel iMac, OS 10.5.5. I ran the install program, after a few seconds I get the following error message: "Install Failed: The following install step failed: run preflight script for Adobe Photoshop CS2. Contact the software manufacturer for assistance." (I did contact adobe, but they no longer support CS2) Originally, I had installed PS CS2 when I was using OS 10.4.X, then I upgraded to 10.5.x. PS CS2 was working fine on my system. Then I accidentally deleted the program, now I'm having trouble reinstalling. I'd appreciate any help that you can give me.
I encountered the exact same problem - I had upgraded to CS2 from a previous version of Photoshop, back
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Hi
I need to know the command for getting list of softwares installed on all the remote systems in network which are existing in their respective registry like HKEY_LOCAL_MACHINE\SOFTWARE of all other systemsHey
Sorry this isn't powershell but it should do the job if you want to use it. The problem with using the Win32_Product WMI Class to enumerate the installed software (especially on Windows 2000 & 2003 Servers) is that the WMI class is NOT installed by default. Here is a VBScript i wrote to read a list of hostnames from a text file named "ComputerNames.txt" from the scripts directory and attempt to remotely enumerate all subkeys within the following registry key
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall
For each subkey enumerated it will attempt to read the value of the "DisplayName" key and output the results to a csv file.
(the results should be the same as what you would see when you open Add/Remove Programs)
Hope that helps
Cheers
Matt :)
'Script Name : CheckInstalledSoftware.vbs
'Author : Matthew Beattie
'Created : 01/03/10
'Description : This script reads a list of hostnames from a text file name "ComputerNames.txt" in the scripts working
' : directory. For each hostName it requests an ICMP response and if successfull attempts a remote registry
' : connection to enumerate and read the registry values of installed software. All results are logged to the
' : scripts working directory in a log file per computer name.
'Initialization Section
Option Explicit
Const ForReading = 1
Const ForAppending = 8
Dim objFSO, wshNetwork, wshShell, hostName
Dim scriptBaseName, scriptPath, scriptLogPath
On Error Resume Next
Set objFSO = CreateObject("Scripting.FileSystemObject")
Set wshShell = CreateObject("WScript.Shell")
Set wshNetwork = CreateObject("WScript.Network")
scriptBaseName = objFSO.GetBaseName(Wscript.ScriptFullName)
scriptPath = objFSO.GetFile(Wscript.ScriptFullName).ParentFolder.Path
scriptLogPath = scriptPath & "\" & IsoDateString(Now)
If Err.Number <> 0 Then
Wscript.Quit
End If
On Error Goto 0
'Main Processing Section
On Error Resume Next
PromptStart
ProcessScript
If Err.Number <> 0 Then
Wscript.Quit
End If
PromptEnd
On Error Goto 0
'Functions Processing Section
'Name : ProcessScript -> Primary Function that controls all other script processing.
'Parameters : None ->
'Return : None ->
Function ProcessScript
Dim fileSpec, hostNames, regKey, keyName, results, result
keyName = "DisplayName"
regKey = "HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall"
fileSpec = scriptPath & "\ComputerNames.txt"
'Ensure the "ComputerNames.txt" file exists within the scripts working directory.
If Not objFSO.FileExists(fileSpec) Then
MsgBox DQ(fileSpec) & " does not exist!", vbCritical, scriptBaseName
Exit Function
End If
'Read the list of hostNames from the "ComputerNames.txt" text file within the scripts working directory.
If Not GetScriptInput(hostNames, fileSpec) Then
Exit Function
End If
'Attempt to read the registry from each hostname read from the list of hostnames.
For Each hostName In hostNames
Do
'Ensure the system responds to an ICMP request.
If Not CheckConnection(hostName) Then
LogMessage 2, "Failed to respond to an ICMP Request"
Exit Do
End If
'Enumerate and read the registry values.
If Not GetRegValues(results, hostName, keyName, regKey) Then
Exit Do
End If
'Log the registry values results.
For Each result In results
LogMessage 0, result
Next
Loop Until True
Next
End Function
'Name : GetScriptInput -> Reads a text file to be used as Script input.
'Parameters : items -> Output: An array of items in the script input file.
' : fileSpec -> The full folder Path, file Name and extention of the script input file.
'Return : GetScriptInput -> Returns an array of items for script input and True or False.
Function GetScriptInput(items, fileSpec)
Dim scriptInputFile, itemsDict, item
GetScriptInput = False
Set itemsDict = NewDictionary
If Not objFSO.FileExists(fileSpec) Then
Exit Function
End If
On Error Resume Next
Set scriptInputFile = objFSO.OpenTextFile(fileSpec, ForReading)
If Err.Number <> 0 Then
Exit Function
End If
On Error Goto 0
Do Until scriptInputFile.AtEndOfStream
item = scriptInputFile.ReadLine
If item = "" Then
Exit Function
End If
If Not itemsDict.Exists(item) Then
itemsDict.Add item, ""
End If
Loop
items = itemsDict.Keys
GetScriptInput = True
End Function
'Name : CheckConnection -> Checks a remote host using WMI ping.
'Parameters : hostName -> Hostname of computer system to verify network connectivity with.
'Return : Boolean -> True if hostname replies. False otherwise.
Function CheckConnection(hostName)
Dim ping, response, replied
Set ping = GetObject("winmgmts:{impersonationLevel=impersonate}").ExecQuery _
("select * from Win32_PingStatus where address = '" & hostName & "'")
For each response in ping
replied = Not IsNull(response.StatusCode) And response.StatusCode = 0
Next
CheckConnection = replied
End Function
'Name : GetRegValues -> Enumerates the subkeys in a registry key and the values of the keyName.
'Parameters : hostName -> String containing the hostName of the system to enumerate the registry keys on.
' : keyName -> String containing the name of the registry key value to enumerate.
' : regKey -> Registry key to enumerate subkey names for.
'Return : GetRegValues -> Returns True and an Array containing the registry key values otherwise False.
Function GetRegValues(results, hostName, keyName, regKey)
Dim objReg, regDict, rootKey, hive, keyValue, subKeys, i
GetRegValues = False
rootKey = regKey
hive = GetRegistryHiveFromKey(rootKey)
On Error Resume Next
If hive <> 0 Then
'Create a dictionary object to store the registry values in.
Set regDict = NewDictionary
If Err.Number <> 0 Then
LogMessage 1, "Creating Dictionary Object"
Exit Function
End If
'Connect to the remote registry.
Set objReg = GetObject("winmgmts:{impersonationLevel=impersonate}!\\" & hostName & "\root\default:StdRegProv")
If Err.Number <> 0 Then
LogMessage 1, "Creating StdRegProv Object"
Exit Function
End If
'Enumerate the subkey names within the regKey paramater.
objReg.EnumKey hive, rootKey, subKeys
If Err.Number <> 0 Then
LogMessage 1, "Enumerating Registry Keys"
Exit Function
End If
'Ensure the results are an array.
If Not IsArray(subKeys) Then
subKeys = Array(subKeys)
End If
'Read the registry key value for each subkey. Add the results to the dictionary.
For i = 0 to UBound(subKeys)
objReg.GetStringValue hive, rootKey & "\" & subKeys(i), keyName, keyValue
If Err.Number = 0 Then
If Not IsNull(keyValue) Then
regDict(regDict.Count) = keyValue
End If
Else
Err.Clear
End If
Next
End If
On Error Goto 0
results = regDict.Items
GetRegValues = True
End Function
'Name : GetRegistryHiveFromKey -> Get the hive ID from a registry key name.
'Parameters: Input/Output: key -> Registry key name. Hive name will be removed.
'Return : GetRegistryHiveFromKey -> ID of hive of given key name (0 if invalid).
' : -> The hive name is removed from the input key name.
Function GetRegistryHiveFromKey (key)
Dim pos, hive
pos = Instr (key, "\")
If pos = 0 Then
pos = Len(key) + 1
End If
hive = Left (UCase (Left (key, pos - 1)) & " ", 4)
key = Mid (key, pos + 1)
GetRegistryHiveFromKey = Array(0, &H80000000, &H80000001, &H80000002, &H80000003, &H80000005, &H80000006) _
(Int ((Instr("HKCR,HKCU,HKLM,HKU ,HKCC,HKDD", hive) + 4) / 5))
End Function
'Name : NewDictionary -> Creates a new dictionary object.
'Parameters : None ->
'Return : NewDictionary -> Returns a dictionary object.
Function NewDictionary
Dim dict
Set dict = CreateObject("scripting.Dictionary")
dict.CompareMode = vbTextCompare
Set NewDictionary = dict
End Function
'Name : DQ -> Place double quotes around a string and replace double quotes
' : -> within the string with pairs of double quotes.
'Parameters : stringValue -> String value to be double quoted
'Return : DQ -> Double quoted string.
Function DQ (ByVal stringValue)
If stringValue <> "" Then
DQ = """" & Replace (stringValue, """", """""") & """"
Else
DQ = """"""
End If
End Function
'Name : IsoDateTimeString -> Generate an ISO date and time string from a date/time value.
'Parameters : dateValue -> Input date/time value.
'Return : IsoDateTimeString -> Date and time parts of the input value in "yyyy-mm-dd hh:mm:ss" format.
Function IsoDateTimeString(dateValue)
IsoDateTimeString = IsoDateString (dateValue) & " " & IsoTimeString (dateValue)
End Function
'Name : IsoDateString -> Generate an ISO date string from a date/time value.
'Parameters : dateValue -> Input date/time value.
'Return : IsoDateString -> Date part of the input value in "yyyy-mm-dd" format.
Function IsoDateString(dateValue)
If IsDate(dateValue) Then
IsoDateString = Right ("000" & Year (dateValue), 4) & "-" & _
Right ( "0" & Month (dateValue), 2) & "-" & _
Right ( "0" & Day (dateValue), 2)
Else
IsoDateString = "0000-00-00"
End If
End Function
'Name : IsoTimeString -> Generate an ISO time string from a date/time value.
'Parameters : dateValue -> Input date/time value.
'Return : IsoTimeString -> Time part of the input value in "hh:mm:ss" format.
Function IsoTimeString(dateValue)
If IsDate(dateValue) Then
IsoTimeString = Right ("0" & Hour (dateValue), 2) & ":" & _
Right ("0" & Minute (dateValue), 2) & ":" & _
Right ("0" & Second (dateValue), 2)
Else
IsoTimeString = "00:00:00"
End If
End Function
'Name : LogMessage -> Parses a message to the log file based on the messageType.
'Parameters : messageType -> Integer representing the messageType.
' : -> 0 = message (writes to a ".csv" file)
' : -> 1 = error, (writes to a ".err" file including information relating to the error object.)
' : -> 2 = error message (writes to a ".err" file without information relating to the error object.)
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'Return : None ->
Function LogMessage(messageType, message)
Dim prefix, logType
prefix = hostName
Select Case messageType
Case 0
logType = "csv"
Case 1
logType = "err"
message = "Error " & Err.Number & " (Hex " & Hex(Err.Number) & ") " & message & ". " & Err.Description
Case Else
LogType = "err"
End Select
If Not LogToCentralFile(scriptLogPath & "." & logType, hostName & "," & message) Then
Exit Function
End If
End Function
'Name : LogToCentralFile -> Attempts to Appends information to a central file.
'Parameters : logSpec -> Folder path, file name and extension of the central log file to append to.
' : message -> String to include in the central log file
'Return : LogToCentralFile -> Returns True if Successfull otherwise False.
Function LogToCentralFile(logSpec, message)
Dim attempts, objLogFile
LogToCentralFile = False
'Attempt to append to the central log file up to 10 times, as it may be locked by some other system.
attempts = 0
On Error Resume Next
Do
Set objLogFile = objFSO.OpenTextFile(logSpec, ForAppending, True)
If Err.Number = 0 Then
objLogFile.WriteLine message
objLogFile.Close
LogToCentralFile = True
Exit Function
End If
Randomize
Wscript.sleep 1000 + Rnd * 100
attempts = attempts + 1
Loop Until attempts >= 10
On Error Goto 0
End Function
'Name : PromptStart -> Prompt when script starts.
'Parameters : None ->
'Return : None ->
Function PromptStart
MsgBox "Now processing the " & DQ(Wscript.ScriptName) & " script.", vbInformation, scriptBaseName
End Function
'Name : PromptEnd -> Prompts when script has completed.
'Parameters : None ->
'Return : None ->
Function PromptEnd
MsgBox "The " & DQ(Wscript.ScriptName) & " script has completed successfully.", vbInformation, scriptBaseName
End Function
'Name : PromptError -> Prompts when an unexpected script error occurs.
'Parameters : None ->
'Return : None ->
'Function PromptEnd
' MsgBox "Error " & Err.Number & " (Hex " & Hex(Err.Number) & "). " & Err.Description, vbCritical, scriptBaseName
'End Function -
Software Protection Service Failed to start - 0x80070005
Software Protection Service Failed to start - 0x80070005 in Windows 8.1 running on a HP Envy x360 Touch Smart. I need help. It seems this error is preventing me from installing Office 2013. Any help will be greatly appreciated.
Hi,
You can also refer to this blog to troubleshoot this issue,
http://blogs.technet.com/b/odsupport/archive/2010/12/30/troubleshooting-office-installation-failures.aspx
find this part and check if it is helpful
"ERROR 1920
Error 1920. Service 'Office Software Protection Platform' (osppsvc) failed to start. Verify that you have sufficient privileges to start system services."
Yolanda Zhu
TechNet Community Support
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