Retrieve one key software for G550

I have Lenovo G550 and I did partition my hdd (C drive). And one key recovery is not working. Lenovo tech support told me that I will have to send it to its depot at Texas.
Is there anyway to retrieve the software by myself ? If I make a disk out of it, it will have the same issues ? or would it work fine ?

I did shrink a part of c into the drive D by the home partition wizard software and no problem has happened
this problem is due to some changes like formatting or resizing drive d by some partitioning software. like  hp and dell  you are not allowed to to do any change in drive D cause recovery partition is in fact a part of drive D.

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