Retrieving a forgotten password and recovery email
Hi can someone please help me.
My boyfriend got a new phone and needs to transfer music to it but needs to answer his security questions but has forgottent them. and his recovery email is a work email that is never used and has also been forgotten . so how would he go about fixing this issue. Please help me
thats but it still asks for either questions for to be sent to the recovery email lol which he doesnt remember either lol
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Forgotten password and primary email address does ...
Hi, it seems i forgot my password and when i tried to reset it the program was asking for my primary email address to send an email to reset.
My primary email address does not exist anymore and the program does not accept the secondary one.
I tried to get help and contact with customer service but to do anything i should sign in.
What can i do now? ThanksOpen the link below and just select the appropriate option/category in your case.
https://support.skype.com/en/faq/FA109/i-ve-forgotten-my-password
please also be advised that you may be asked to provide verification details or answer verification questions before Skype can proceed in assisting you resetting your account password.
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Forgotten Password and email address.
Hi
I am trying to find an answer for the last hour and unseccessfully. My mother has forgotten both her password and e-mail she used for registration of her account so she asked me for help and I am trying to fiтв and answer how to help her. Could you please give me a hint where to look for a solution?
Hi, Sazi1000, and welcome to the Community,
Please see this information:
http://community.skype.com/t5/Security-Privacy-Trust-and/On-forgotten-passwords-and-lost-emails/td-p/3791118
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
Skype is aware of continuing problems with the website when contacting their customer service agents. If you still experience difficulty reaching Skype Customer Service or find yourself again redirected back to the Community, please try using a different web browser and - very important - choosing a different path through the various drop-down menu options presented. Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
Regards,
Elaine -
I have forgotten my appleID password and the email it is linked to is deactivated, security questions aren't working. This is on my iPhone and iTunes acs so I can't sync with my new computer. How do I merge AppleID accounts and shut down the old one (when I have no password and the security questions aren't working?)
You cannot merge Apple ID accounts, that has never been supported.
You can contact the Apple ID Security folks per the listing in http://support.apple.com/kb/HT5699 and they can help reset security questions and get the account working. -
I've forgotten my Adobe ID. I was able to get a new password, and my email hasn't changed, but I seem to need an Adobe ID in order to start using my Photoshop Elements 12 again. What to do? This is incredibly frustrating!
Hi yumeori,
Please click on the link given below and follow the steps mentioned;
Adobe ID, sign in, and account help
Regards,
Sarika -
Forgotten Icloud password and the email associated with
I've forgotten my Icloud password and the email which associated with the Icloud ID as well.. What should I do now?
If you don't know your ID, you can try to find it as explained here: http://support.apple.com/kb/HT5625. If you don’t know your password you can reset the password as explained here: http://support.apple.com/kb/PH2617.
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I've had an Apple ID under an old email address. I have a new Apple ID under my current email. Is there a way to link or merge the two together? I don't remember the old password and that email address is no longer active. If I cannot link or merge the two, how can I activate the old ID on the new computer if that email account is no longer active?? Any advice would be great. Thanks in advance!!
You cannot merge accounts.
You need to sign into the old account on your computer.
iTunes Store: Retrieving and changing passwords (Apple ID) -
i forgot my icloud password and my email address for icould is no longer effective. i cant make any change to my iphone now, what should i do?
Contact Apple for assistance by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password.
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Hi, I have an iCloud account with a different iCloud username and password then my Apple ID. I forgot my iCloud password and the email I used is no longer in use. How do I change my iCloud Username and password to match my Apple ID one? Thanks in advance
Hi Cplantin!
Here is an article for you that will help you with this question:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
How can I find password to Apple TV? I have forgotten password and need it to activate AirPlay. Thanks!
Welcome to the Apple community.
Which password is it that you are looking for. If it is your airplay password, simply turn the password off in the airplay settings on the Apple TV and then turn it back on again and enter a new password. -
How can I delete my old iCloud account cause I forgot my password and my email has been block. Please I need help urgently
Contact the Apple account security team for assistance resetting your password: Apple ID: Contacting Apple for help with Apple ID account security.
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I have an old apple id that has a number of songs on it that i want to transfer to my new apple id. it keeps asking me to authorize the old id but i have no password and the email is no longer. thanks
All content from iTunes is tied to the account that bought/downloaded it, and it can't currently be transferred to a different account. If you don't know the account's password nor it's security questions (http://iforgot.apple.com), then you could try contacting iTunes support and see if they can help you get access to it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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How do you get rid of an old Apple ID that hasn't been used in a while in which you no longer remember the password and the email account it's tied to no longer exists?
The password will not be sent to you, because Apple does not know it. They will send a link where you can reset the password. It will be sent to your Rescue email address, not the iCloud email address. If you don't have one contact Apple Account Security and they can reset it for you: http://support.apple.com/kb/HT5699
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Got a replacement phone, says I have to enter a voicemail password though I never had one. I got the temp one and now it says "to retrieve VM enter password and message" where do I do that?
http://support.apple.com/kb/ht1687
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I lost my password and my email used to create the account is no longer working... how to reset the email and the password... all apps I bought was under the user created.
In that case you will need to contact iTunes Support, http://apple.com/emea/support/itunes/contact.html (select Account Security as your help topic)
Even after you reset your security questions, it is highly recommended you add a rescue email address. To do so, log in at appleid.apple.com and click on Password and Security. Answer the questions and then click on "Add Rescue Email Address:"
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