Retrieving exchanged iphone from Apple?
This past weekend I brought my iphone 4 with a shattered screen into the Apple store (on Michigan Ave in Chicago, if that's relevant). With the $150 fee, I had it swapped out for a new phone. When I got home, I realized that I hadn't synched my phone since December 17th (realizing that all the times since then that I had plugged it into my computer, I hadn't actually synched with my data). I would really like to retrieve my text messages and data from the past months...is there any way to contact apple and somehow get back my old phone just in order to transfer the last month of data? Or is this a lost cause?
It's unlikely since per Apple policy the Apple Stores generally send in failed hardware quite quickly, but you can ask. You'll have to call the Michigan Ave. store and see if by some chance the iPhone hasn't been sent in yet. If it has, then there's no way to retrieve it.
Good luck.
Similar Messages
-
can i exchange my iphone 4s with iphone 5.i had purchased in september 2012. now i want iphone 5. can i exchange it from apple store?
Apple doesn't do exchanges. Sell your 4S & use the proceeds to purchase an iPhone 5.
-
I swapped my iphone from apple store india and my imei of iphone changed and i have lost the box and bill of phone , how can i get my old imei number.
Of course it changed. A phone's IMEI number is unique to each phone. The IMEI number for a phone does not transfer to another phone.
Since your iPhone was exchanged under warranty without having the box and bill for the original purchase, you don't need it now either. The exchange under warranty remains under the warranty for the original purchase. -
Hello,
I have an iPhone 4S 32Gb White AT&T, product part No. MC921LL/A, Serial No. C39GMLPWDTDC
I bought this iPhone from Apple Retail Store (from Fifth Avenue, NY) for the full amount. Now it does not work with my SIM card only works with AT&T. I restored the phone several times, but I have not received "Congratulations your iPhone has been unlocked". Please activate my iPhone to work with different SIM cards
Thanks,
Best WishesWhen did you buy it?
Apple did not begin selling an unlocked version of the iPhone 4S in the US until 11/11/11. I believe it went on sale only through the online store at that time. I'm not sure if it's available at retail yet.
What you purchased was a phone without a contract commitment. It is still locked to AT&T. AT&T will NOT unlock iPhones for any reason. Return it and get your money back, then use that to purchase an unlocked phone. -
My wifi is not working. It has no indication. I am living in Indonesia but I bought my iphone from apple online store. Can anyone help me how to fix my problem?
The No Service means there is a problem with cellular service. You mention wifi in your title. Which is it you are having trouble with? What happens when you switch on and off as you state in your post? Are you saying that wifi does not connect while at home either?
-
So we just got a new Macbook and I also installed the apple configurator tool. I'm using it to prepare the iPads for deployment and it won't let me prepare them? It gets an error stating "retrieving iOS info from apple" then it stops and says "internet error". My Internet connection is fine with the Mac-book. It shows the iPad is listed under the Prepare logo up top as 1 but under supervise none are shown. Although it does show itself in iTunes. Also the profile I created is fresh and has no errors. We have tryed nearly everything I cna think of and online forums are not giving us to much info on this error.
A wag at this. A port issue?
"Apple Push Notification network setup
When MDM servers and iOS devices are behind a firewall, some network configuration may need to take place in order for the MDM service to function properly. To send notifications from an MDM server to Apple Push Notification service, TCP port 2195 needs to be open. To reach the feedback service, TCP port 2196 will need to be open as well. For devices connecting to the push service over Wi-Fi, TCP port 5223 should
be open."
http://www.google.com/url?sa=t&rct=j&q=ports%20ios%20configure%20ipad&source=web &cd=1&ved=0CC0QFjAA&url=http%3A%2F%2Fimages.apple.com%2Fipad%2Fbusiness%2Fdocs%2 FiOS_MDM.pdf&ei=5lXGUPCcJMXx0gH2wYG4BA&usg=AFQjCNFzINvs7ktT-6o6Q_l4Qk2HkpjtCA&ca d=rja
google: ports ios configure ipad
Try it on your home network where there isn't a lot of 'controls' -- network filtering , firewalls, etc.
Robert -
I just bought new iphone from apple store from few weeks only but now i cant even make a phoen call and everytime i try to open "phone" function, it just error and stop on that page without any response.
So i tried to close that app and re open it but it doesnot woek i couldnt do anything means i have phone but cant use it as phone.
And i couldnt even contact apple staff through internet and phone call.
I need to talk with apple as i didnt bought it from dealer in Thailand so i cant take it to dealer service center, apple, please support me in this case urgently.
Thank you.Basics from the User Guide are restart, reset, restore from backup, and finally restore as New. I suggest you try ALL of these steps if your phone continues to have problems.
If after ALL 4 steps your phone still doesn't work, you've no choice but to have your phone serviced by Apple. As you've found out, the iPhone warranty is NOT and has NEVER been international. You'll have to send your phone to someone in the country of purchase to bring your phone into Apple--and then to have that person send the phone back to you. -
I bought yesterday online an Iphone from apple store Canada (http://store.apple.com/ca/browse/home/shop_iphone/family/iphone/iphone4s) and there said that was Unlocked but on my email came a message " IPHONE 4S BLACK 16GB GSM- CAN". Does It means that this item is Unlocked?
Was shipped today, October 8, but I don't know if this "GSM-CAN" means taht is locked or unlocked!
I BOUGHT AN UNLOCKED!"GSM-CAN" means that it was a GSM iPhone sold in Canada. It doesn't indicate anything regarding lock status. If you purchased the iPhone from the online Apple Store, then to the best of my knowledge, they don't sell anything other than unlocked iPhones.
Regards. -
Can I buy an original 2G iphone from Apple?
I want to buy an original iphone from apple, can anyone help me? I don't wanna buy from "craigslist" or "ebay" because I dont trust any of those buying websites.
Apple no longer sells the first generation iPhone, and they haven't done so for a while.
-
I bought a new IPHONE from apple reseller and the earpiece is not working.
There is no sound .Speaker and headfone are working but earpiece is not working.
How can i get it replaced.You can get service information on this web page.
Regards. -
I bought a iPhone from Apple store but the camera is not working
I bought an iPhone from Apple store less than a year ago but the camera doesn't work anymore ?
Contact AppleCare: Contact Us
-
iPhone3G is now available direct from Apple Store in HongKong. Will Apple ship to anywhere outside Hong Kong, even if the buyer pays for the shipping charges? Has anyone ordered an iPhone from Apple Store Hong Kong?
I think this is doubtful.
I don't believe Apple ships iPhones outside of any country where it is sold, regardless if sold as unlocked in a particular country. AFAIK, the iPhone sold in each country must be purchased at an Apple Store if there is one available, or via Apple's designed provider or approved sales outlet in each country. -
Can i directly buy an unlocked iphone from apple retail store?
can i directly buy an unlocked iphone from apple retail store?
Possibly; it depends on where you are and what model of iPhone you're interested in. Call or visit your local Apple Store and ask.
Regards. -
How to unregister a iphone from Apple Developer Program
how to unregister a iphone from Apple Developer Program
Ask in the developers forums about that.
To load the current release of iOS on your device, connect to iTunes and restore as a new device. -
I want to buy iphone4 8GB, but I am afraid that I buy a fake iphone, not the real iphone. So, what can I do if I want to check for sure it is a real iphone from apple?
Buy it from an Apple Retail Store or Apple Online or through an approved Carrier.
Maybe you are looking for
-
How to create a PortalSite map in a tree structure
Hi, We are trying to reuse SAP Portal EP 7.3 standard functionalities related to create a Portal Site Map. I've seen the procedure to create a Workset map iview (http://help.sap.com/saphelp_nw73/helpdata/en/49/32a7a9e8c45aaae10000000a42189d/frameset.
-
Error while running AppsLocalLogin.jsp in R11.5.10 on Jdeveloper
Hi, I am getting error while running AppsLocalLogin.jsp on Jdeveloper for r11.5.10 rup 7. I perform following steps to successfully compile (with warnings only) the page. 1. Copy AppsLocalLogin.jsp from OA_HTML to C:\jdev_r11\jdevhome\jdev\myhtml\OA_
-
Hi, I have just bought a brand new N96 few days ago. Everything was fine at first but when I tried to transfer files from PC to phone using latest version of Nokia PC Suite i ran into problems. File transfer just freezes in the middle of the transfer
-
ClassCastException While using ArrayDescriptor
Hi, Can anybody help me with this,I'm trying to insert some data in a nested table(Oracle 8i) , for which i need to create an ArrayDescriptor which needs to be passed to the ARRAY on creation , if i directly get the Connection from the driver , it wo
-
Export to Excel 2007 failed - Invalid export DLL or export format.
Hi, Environment: OS: Windows XP (SP3) Crystal Reports : 12.1.0.892 We have a problem for exporting few reports to Excel 2007 (Export to Excel 2003 works fine for those reports). Getting the bellow while trying to Export to Excel 2007. Crystal Report