Retrieving mail message problem

Accessing yahoo mail using my C7, when trying to reply to some emails, the message "Retrieving" comes up but nothing else happens and the email isn't retrieved. Only happens to some emails - any ideas anyone??

how long have you let the mail retrieve?
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

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Mail/messages problem

I can't get my Mail/Messages to work on iPhone 4 -- neither Gmail nor Earthlink.

Sorry to take so long to get back to you.
I entered both my Earthlink email info and my Gmail email info. When I tap them, I get the message "Cannot Get Mail". The mail server "pop.jps.net" [Earthlink] or "imap.gmail.com" is not responding. Verify that you have entered the correct account info in Mail settings.

Bizarre E-Mail/Messages Problem

Hello all. I have a brand new playbook and it seems to have the oddest quirk regarding my email messages. So I send a test message to myself using my pc and the playbook gets it almost instantly. Then I delete that message and send another test message from my pc and the playbook again receives it almost instantly. Now for the problem: The new message aririves with it's proper headers, but the message itself is the message from the earlier one that has been deleted. I did this several times and the new message had all the right subject/sender info, but the actual text that is in the message is from the previously deleted message. I have done this using several different email addresses so it cannot be the email account that is causing this phenomenon. Does anybody have a clue as to what is going on here. Any help would be greatly appreciated, as e-mail was a major reason for my purchase of the playbook in the first place.

Open Mail Preferences, and go to Accounts tab. Check you gmail account and that the correct SMTP server is selected for this account.
Do the same for other accounts selecting them one-by-one.

Blank Mail Messages Problem

I upgraded to lion on my mid 2010 MacBook Pro a few weeks ago. Now, in Mail, some of the messages show up blank when I open them. The middle column shows the sender and date and all, but when I open the message the reading pane is blank. Solutions?Mail

Hello Partners in Pain,
I fixed this by renaming the mailboxes containing the empty emails. I didn't even have to restart Mail.
After installing Mavericks and 10.9.1 update a week ago, Mail was working fine. Today, however, out of the blue, the email content disappeared from some of my mailboxes inside Mail app -- they were "On My Mac", and had come from a mix of POP and IMAP accounts.
I was planning to import my back-up mailboxes. To avoid conflicts, I renamed the mailboxes in the Mail app itself. For instance, I just double-clicked mailbox "Clients" and renamed it to "Clients1". After that, all email content was back in the (now renamed) mailbox -- no need to import anything.
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DELETING INBOX MAIL MESSAGE PROBLEM

I am getting a dialogue pop up box that tells me that the message hat I am trying to move to the trash can't be copied to "messages" because an item with the same name already exists. I completely emptied my trash and that didn't help. Needlwaa to say, this is extremely annoying.

Back up all data. Rebuild the mailbox. Try to delete the message again.

How to manually retrieve mail messages from time machine in Lion?

I just did a clean reinstall on Lion and want to import things from time machine piecemeal. As far as I know, in order to access the mail documents on the computer's hard drive, in the Finder I need to go to Go-->Go to Folder... and then type ~/Library. Then I have access to the "Mail" folder with the data. How can I access this folder that's on my external harddrive? I don't have the "Go" function and I don't know how to get there manually. My hidden files are shown.

Welcome to the Apple Support Communities
The best way to restore mails is to use Time Machine.
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TB stopped retrieving new messages and trying to "reconfigure" my account to fix the problem, now I lost my old messages.

[4/15/14 edit #3] I posted the requested troubleshooting information and made a backup of Profiles using MozBackup, so my remaining problem is the presence of two Inboxes, both receiving messages, and my not being sure which one can safely be deleted nor how to safely delete it.
[4/14/14 edit #2] T'bird's Help taught me where my "Profiles" are stored but I found I had no backup of them. However, I now discover that I have TWO Inboxes - hadn't noticed that quirk before. Thankfully, one of them still contains all of my old messages! The Inbox that still has all of my old mail is listed as a subfolder under "Local Folders" and the Inbox that I thought was my only Inbox is listed as a subfolder under the top folder whose name is my email address. Both Inboxes are now retrieving my new mail. Does this mean I have somehow created two accounts? If so, how do I get rid of the account that uses the Inbox that does not have all my old mail in it? I don't want to get rid of the wrong account but I suspect the "right" one should be listed under my email address, not under "Local Folders". If anyone understands this mess that I've created, I'd really appreciate some advice so I don't make things worse. At least I've now learned what it is that I need to back up.
[4/14/14 edit #1] Following is a major update of the problem I described before (see below). I disabled the Mail Shield portion of my Free Avast antivirus software and discovered that TB was again able to retrieve my email. Then I re-enabled Avast to see if it blocked TB again. It did not. So, apparently simply turning Avast's Mail Shield off and then back on again seems to have fixed the problem. However, I'm now left with the consequences of my having tried to "reset" TB as I described below, namely the loss of a very large number of emails that were stored in my Inbox. So the remaining problem I'd like help with is how to recover those seemingly lost emails. If they remain on my hard drive, where did TB store them and what specific files should I look for? I do have a backup of some of my hard drive (but nothing under Program Files), but I need to know how to identify them, where to look, and how to get them back into my Inbox without deleting its current contents. I'd really like to also retain their original dates, if possible. I'm running 64-bit Windows 8.1. [end of 4/14/14 edit]
TB suddenly stopped downloading my mail today. After I click Get Mail, I can see at the bottom of the screen a very rapid succession of messages; first the "connected..." message, then "checking...", then "downloading 1 of 10...", then finally, "No messages to download" after downloading absolutely none of them. I also noticed that my list of mailboxes was missing the very first entry that showed my email address as the account name. Figuring something major must have been changed in my account configuration, I went through all the settings but saw no problems. Finally, I decided to try to re-establish my same account. That did place my email address again back at the top of the mailbox listings as my working account name but it also created a worse problem. There were now no messages in my inbox, I suppose because I must have created a new account using the same name as the old one, whereas before there were thousands of messages that I had saved for many years (since this is a business). Then when I clicked Get Mail, TB downloaded 383 messages that had not yet been deleted from the server, giving then all today's date (another loss since their original dates were important). But after it finished downloading all of them, clicking Get Mail still does not retrieve any messages past the time that it stopped retrieving them earlier today. Those newest messages remain on the server - but now there are 14 of them instead of 10. The same succession of TB messages appears at the bottom of the screen, but now it says "Downloading 1 of 14..." but still downloads none of them and ends with, "No messages to download". This sequence of messages will repeat as often as I try to retrieve mail but it can still count how many it is NOT downloading. Two questions: (1) Are the thousands of messages that were stored in my Inbox still stored somewhere on my computer and is there any way to recover them? (2) How can I get TB to start retrieving my current email again? I guess it's obvious that these are important problems to me and that I'm totally stumped. Many thanks in advance.

Sorry. Here is the Troubleshooting Info:
Application Basics
Name: Thunderbird
Version: 24.4.0
User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:24.0) Gecko/20100101 Thunderbird/24.4.0
Profile Folder: C:\Users\Phil\AppData\Roaming\Thunderbird\Profiles\p8gz2q23.default
(Local drive)
Application Build ID: 20140316131045
Enabled Plugins: about:plugins
Build Configuration: about:buildconfig
Crash Reports: about:crashes
Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, Local Folders, (none) Local Folders, plain, passwordCleartext
account2:
INCOMING: account2, [email protected], (pop3) pop.att.yahoo.com:995, SSL, passwordCleartext
OUTGOING: smtp.att.yahoo.com:465, SSL, passwordCleartext, true
OUTGOING: smtp.att.yahoo.com:465, SSL, passwordCleartext, false
account5:
INCOMING: account5, [email protected], (pop3) inbound.att.net:995, SSL, passwordCleartext
OUTGOING: outbound.att.net:465, SSL, passwordCleartext, true
Extensions
Check for Updates in Help Menu, 1.1, true, [email protected]
CompactHeader, 2.0.8, true, {58D4392A-842E-11DE-B51A-C7B855D89593}
Remove Duplicate Messages (Alternate), 0.3.9, true, {a300a000-5e21-4ee0-a115-9ec8f4eaa92b}
ViewAbout, 2.0.1, true, [email protected]
Extra Folder Columns, 1.1.5, false, extra-cols@jminta_gmail.com
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.smart_size_cached_value: 358400
extensions.lastAppVersion: 24.4.0
mail.openMessageBehavior.version: 1
mail.winsearch.firstRunDone: true
mailnews.database.global.datastore.id: 9bbfa749-eb91-4c2e-9a9a-d0e0146e393
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1397067237
places.history.expiration.transient_current_max_pages: 52770
places.history.expiration.transient_optimal_database_size: 85415034
plugin.importedState: true
privacy.donottrackheader.enabled: true
Graphics
Adapter Description: Intel(R) G45/G43 Express Chipset (Microsoft Corporation - WDDM 1.1)
Vendor ID: 0x8086
Device ID: 0x2e22
Adapter RAM: Unknown
Adapter Drivers: igdumd64 igd10umd64 igdumd32 igd10umd32
Driver Version: 8.15.10.2702
Driver Date: 3-11-2013
Direct2D Enabled: false
DirectWrite Enabled: false (6.3.9600.16384)
ClearType Parameters: Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 100
WebGL Renderer: false
GPU Accelerated Windows: 0
AzureCanvasBackend: skia
AzureFallbackCanvasBackend: cairo
AzureContentBackend: none
JavaScript
Incremental GC: 1
Accessibility
Activated: 0
Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.10.2
4.10.2
NSS
3.15.4 Basic ECC
3.15.4 Basic ECC
NSS Util
3.15.4
3.15.4
NSS SSL
3.15.4 Basic ECC
3.15.4 Basic ECC
NSS S/MIME
3.15.4 Basic ECC
3.15.4 Basic ECC
ISP is AT&T, anti-virus is (free) Avast, Windows firewall

Failure of Mail to retrieve email messages

I use Apple Mail, ver.1.3.11 for email, and use Firefox as my browser 2.0.0.0.17. I open the browser, then use the Get Mail icon in Mail to transfer it from my ISP's site. Lately when I go to Get Mail, the followiing appears: "The message from (name and address of sender) has not been downloaded from the server. You need to take this message online in order to download it." At this point I click on "Quit" above the Mail icon in the Dock and, as soon as it quits, re-click on the icon to open Mail again, and at that point the email message appears.
Any suggestions as to what's going on and how I might bypass the step of having to close and then reopen Mail? Thanks in advance.

Duane: I'll restate my October 28 post as follows:
My problem is that when I go to check email using Apple Mail, and press "Get Mail" I get the following message: "The message from (name and address of sender) has not been downloaded from the server. You need to take this message online in order to download it." In order to retrieve the message, I then quit Apple mail and immediately restart it. When Mail reopens the message is there. Any thoughts about what is causing this annoying problem? I have to go through the above procedure every time I open Mail and attempt to retrieve new mail.

Display problems in Mail messages with image attachment

Issue: Seeing intermittent display problems in Mail messages with image attachments
Annoyance level: minor, but Apple techs need to pass it along
Details: Regardless of mail client sending to iPhone (Outlook, OWA, Yahoo, Gmail) there are intermittent and what appear to be random occurrances of the pic being half rendered and/or the pic never loading (followed by message saying it can't be retrieved from server). In some instances the picture then appears fully rendered without a problem. Note: Image sizes varied from 14KB to 450KB

Hi,
I'm not familiar with C#, but if possible try the following:
1. Removing all thead and tbody tags from the body of the message.
2. Changing all inline CSS to embedded CSS.
I've seen a user said the message stopped showing up after making the changes.
If the issue persists, please note, since Outlook 2007, Outlook opens the HTML Email and converts it to Microsoft Word format before displaying it to the user. What happens during this process is that many CSS attributes and HTML support is completely removed.
Some of the most notable absences are background-image, and padding and margin support. Hardly can we do much about this, so the message "If there are problems with how this email is displayed, click here to view it in a web browser" is actually
a good workaround when we face this problem.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
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Dear Fellows. Is there a problem with iPhones mail in general retrieved mail ?

Is there a problem with iPhones mail in general retrieved mail ?

My error message reads.... "Cannot get mail"...the mail server imap.gmail.com<http://imap.gmail.com> is not responding"
John J. Divers https://discussions.apple.com/Roof Logo Small
Chief Operating Officer and
Chief Financial Officer
******<x-apple-msg-load://8778A9C9-0671-419A-B2DB-CD4A3315BA86/*****>
https://discussions.apple.com/CDT Logo for Email Signature <http://www.cdt.biz/>
tel: 212-271-5084<tel:212-271-5084>
fax: 212-271-5079<tel:212-271-5079>
*****<x-apple-data-detectors://1/2>
New York, NY 10018-7702<x-apple-data-detectors://1/2>
<Personal Information Edited By Host>

Why can I not retrieve recent Comcast mail messages?

Five days ago my Mail app stopped retrieving new messages from my Comcast mail account. I have deleted the account, rebooted the iphone 4, and set up my mail account again. It will retrieve 50 messages, stopping with a message I received 5 days ago. Oddly, it seems to be picking up mostly email from individuals and not the e-mail I received from businesses, as if the iPhone is filtering out what it thinks is spam. Updates to mail state that it was updated at xx time but it retrieves no new messages. I can continue to send email but I can only see it when I log in through a web browser or Mozilla.
I double checked the port settings against what Comcast published and they match what the iPhone auto-detected. Any suggestions?

I have same problem. Only with one of my three emails. Two of my emails work fine. One of my emails on my iPhone 5, with version 6.1.4 software, does the same problem. I can send emails fine. but when I try to download receved emails, I only receive emails dated 8-30-13 and before. None of my recently received emails download to my iPhone 5. However, the emails work fine on my computer mail client on my Mac. Is there a glitch in Apple that caused this? Please help.

Mail 4.1 and difficulty retrieving new messages

I have noticed that after upgrading to S.L., Mail sometimes takes a VERY long time to retrieve new messages from my IMAP servers. Sometimes, Mail will even tell me that my IMAP servers are offline or down, when I know they are not because I can retrieve mail using other clients / webmail / Leopard 10.5 Mail. It is getting really frustrating that sometimes I have to open and close Mail 4.1 multiple times in order to get it to sync properly with the servers. Anyone else?

I am having the same problem. I turned on IMAP logging and can see constant FETCHing to the server. It drains laptop battery, uses around 30% CPU all the time, and fails to stop - eg never get new messages.
READ Sep 23 12:32:57.907 [kCFStreamSocketSecurityLevelNone] -- host:mail.anyware.co.uk -- port:143 -- socket:0x116e37f30 -- thread:0x119091fb0
D 483344)
* 2967 FETCH (FLAGS (\Answered \Seen $NotJunk JunkRecorded NotJunk) UID 483470)
* 2968 FETCH (FLAGS (\Seen $NotJunk NotJunk) UID 483795)
* 2969 FETCH (FLAGS (\Seen $NotJunk NotJunk) UID 484112)
* 2970 FETCH (FLAGS (\Seen $NotJunk NotJunk) UID 484284)
* 2971 FETCH (FLAGS (\Seen $NotJunk NotJunk) UID 484390)
* 2972 FETCH (FLAGS (\Seen $NotJunk NotJunk) UID 484508)
* 2973 FETCH (FLAGS (\Seen $NotJunk NotJunk) UID 484619)
* 2974 FETCH (FLAGS (\Seen $NotJunk NotJunk) UID 485304)
* 2975 FETCH (FLAGS (\Answered \Seen $NotJunk JunkRecorded NotJunk) UID 485973)
* 2976 FETCH (FLAGS (\Answered \Seen $NotJunk JunkRecorded NotJunk) UID 486418)
* 2977 FETCH (FLAGS (\Seen $NotJunk NotJunk) UID 486621)
* 2978 FETCH (FLAGS (\Seen $NotJunk NotJunk) UID 486981)
* 2979 FETCH (FLAGS (\Seen) UID 487222)
* 2980 FETCH (FLAGS (\Seen $NotJunk NotJunk) UID 487294)
* 2981 FETCH (FLAGS (\Seen $NotJunk NotJunk) UID 487525)
* 2982 FETCH (FLAGS (\Seen $NotJunk NotJunk) UID 487732)
* 2983 FETCH (FLAGS (\Answered \Seen $NotJunk JunkRecorded NotJunk) UID 487787)
* 2984 FETCH (FLAGS (\Seen $NotJunk NotJunk) UID 488031)
* 2985 FETCH (FLAGS (\Answered \Seen $NotJunk JunkRecorded NotJunk) UID 488136)
* 2986 FETCH (FLAGS (\Flagged \Seen $NotJunk NotJunk) UID 488165)
* 2987 FETCH (FLAGS (\Seen $NotJunk NotJunk) UID 488380)
* 2988 FETCH (FLAGS (\Answered \Flagged \Seen $NotJunk JunkRecorded NotJunk) UID 488437)
* 2989 FETCH (FLAGS (\
READ Sep 23 12:32:57.909 [kCFStreamSocketSecurityLevelNone] -- host:mail.anyware.co.uk -- port:143 -- socket:0x116e37f30 -- thread:0x119091fb0
Seen $NotJunk NotJunk) UID 488510)
It just goes on forever. Mail always show the account as busy with a spinner.
It is making Mail useless for me. This is after it "lost" all the passwords for my mail accounts after installing 10.6.1
The IMAP server is definitely fine. iPhone gets the mail from same server fine.
I've done a "rebuild" on the mailbox. I've told it to "synchronize". No joy.

I accidently deleted a voice mail message. Is there any way to retrieve it? I was told I had to talk with technical support to reset the password to my voice mail. Can someone tell me how to do this? When I call, I can't understand the other person

I accidently deleted a voice mail message. Is there any way to retrieve it? I was told I had to reset my password since I entered the wrong one three times.

Depends on your carrier. You'll have to contact your carrier for how to do this. (This is for AT&T: http://www.att.com/esupport/article.jsp?sid=52649#fbid=WLddP4KyTAu.)

How can I retrieve a mail message that was accidentally deleted. It's not in the trashcan.

How can I retrieve a mail message that was accidentally deleted. It's not in the trashcan.

Which trashcan, mail or osx

I have another problem with my restored sent e-mail messages

I like to back up my mail on my MacBook Pro. Ever since I restored my sent e-mail messages on my iMac using its TM, I copy my mail folder on my MacBook Pro but the sent messages doesn't work on my MBP.
I think that I know the cause is, on my external drive it says: Backup for Steve's iMac. I think that means the backups will only work for my iMac.
So here's my question, is there anyway to change my sent e-mail messages to universal so they will work both in my iMac and my MBP again?
BTW, although I have time capsule for my MBP but I use mail exclusively on my iMac. So at the end of the day I just copy my iMac's mail folder into my MBP and only I start my mail application in my MBP is to make sure that all of the changes are there. I do this day after day.
So the changes come from my iMac, do you know what I mean?

Sounds like a permission problem, but I can't be sure.
You may benefit from MobileMe to sync your email instead of copying and pasting.
Just a thought.

Retrieving mail message problem

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