Retrieving Old Skype Number

Hello
I have been trying to raise my concern via the skype chat but it seems its not working. But basically here is my concern. 
I got a skype number a few months ago, About 1month ago, i could not continue with the payments. so now the skype number doesnt go through. I would like to know how to reconnect my skype number. is there a link where i make payment and continue with the use of my old skype number. 
Thank you

Hi, Welcome2Africa, and welcome to the Skype Community,
You should be able to sign on to your account dashboard and reactivate your Skype Number.  The number will be held on your account for ninety (90) days following the Skype Number subscription's expiration,  so you have opportunity to sign on and renew the subscription.
Remember that the payment method you wish to use is accurate and up-to-date.  If you used Skype credit, be sure there is enough credit on account to cover the cost of the renewal. 
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Similar Messages

  • ATTN NEED TO RECOVER OLD SKYPE NUMBER

    ATTN NEED TO RECOVER OLD SKYPE NUMBER Hello there...... I had a subscription and a skype number assigned. I let the number lapse and just realized it. I need to recover that phone number. I call it and it says it is out of service yet I cannot select it as a new number and I see no way to recover my old number within my account settings etc. Please advise and have a great day!!! Thanks have fun all the best!!! Peace................................................ward

    Hi, Loppies, and welcome to the Community,
    Your Skype Number should have been held in reserve for you to renew for a period of 90 days following the subscription end.  Beyond that timeframe, the number is released/recycled back into the system.
    Skype Customer Service may be able to provide more detailed information.  Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
    As you know you wish to contact Customer Service, skip past Step 2 of the instruction and proceed to Step 3, Continue Support Request. You may also skip past in Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started!
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Canceling old Skype number

    I just added a new Skype number for Wisconsin, and now I wish to cancel my old Skype number with a Cincinnati area code. How do I do that? I followed the instructions, but there is no "cancel Skype number" option under my old Cincinnati Skype number. I tried finding a phone number for Skype so that I could get a live voice to help me, but never found this. How can I cancel the old Skype number?

    Hi, Moshe30145, and welcome to the Community,
    When you contact Skype Customer Service for assistance in cancelling the Skype Number subscription you no longer need, please report that you were unable to do so yourself, and report what you typed here!
    Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
    As you know you need to contact Customer Service, skip past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the "button" appears at the lower right corner of the website page). You may also skip past in Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started.
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    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Old skype number

    Hi there my old skype number has ran out. Would it be possible to get it back or would it have been given to someone else now?
    Many thanks!

    barryandcarolin wrote:
    Help I cannot find my number which ran out in March and I desparately need it.  I cannot buy it either I would like to renew how do I do it please
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    You would have to go through the process to purchase the number, then search for it after you select the country and area code it was in.  If you do not find that number, it has been resold to another Skype user or is unavailable to anyone for use as an Online Number. 
    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
    I am not a Skype employee. No soy un empleado de Skype.

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    I had a Skype number a few years ago. Was thinking of reactivating my account, and was wondering of I could use the same number (or do I have to get a new one)?
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    Dave
    Pittsburgh, PA
    Solved!
    Go to Solution.

    Hi Dave,
    It works this day- after the number expires it is reserved for the same account for another 90 days.
    After that it comes back to the general pool and can be purchased by anyone.
    Unfortunately you old Skype Numbers belong to someone else already
    If my answer helped to fix your issue, mark it as a Solution to help others.
    Thank You!
    Please send private messages only upon request.

  • Reactive and old skype number

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    barryandcarolin wrote:
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    You would have to go through the process to purchase the number, then search for it after you select the country and area code it was in.  If you do not find that number, it has been resold to another Skype user or is unavailable to anyone for use as an Online Number. 
    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
    I am not a Skype employee. No soy un empleado de Skype.

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    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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    I recommend that you always run the latest Skype version: Windows & Mac
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    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
    I am not a Skype employee. No soy un empleado de Skype.

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    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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