Return free goods

Hi experts,
Is the only way to receive returns of free goods by using MB1C? U know, the goods is sent to customer without selling price, i.e. no A/R exists. When customer return those goods, it seems not proper to use return order. The return order will triger credit memo.
Pls advise. Thx.

Dear Cathy,
As per standard SAP settiong free goods is only possible in SAP with the sales document category of C i.e order,
Please refer OSS notes--549505.
In Returns document category is H which is not supported for returns. So when you want to take returns of Free goods you can either direct do it with MB1C .
thanks,
Raja

Similar Messages

Message no. V1475 while doing free goods return process

Hi Experts,
I am facing problem while creating Free Goods Return Order.
In return process, I want to create a return order with free goods quantity,it is not coming in the line item.
For Eg:
I created 1 Sales Order. Exclusive Order Qty. 10 + 1(free goods Qty.) -> PGI -> Billing done. Now while creating Return Order (RE) in VA01, system is giving error "Item category for item 000020 cannot be determined" and system not showing free goods quantity in the line Item.
I have done below configuration:
1 - Number Range of free Goods
2 - Maintain Condition Table For Free Goods
3 - Maintain Access Sequence For Free Goods
4 - Condition Type For Free Goods
5 - Pricing Procedures for free Goods
6 - Active Free Good Determination
7 - Determination of Item Category for free good Item and for return purpose i have done
Sales Doc.Type - RE + Item Usage- Blank + Item category -REN + Higher level of Item category- RENN
Pls guide me
Thanks & Regards,
Jyoti Shukla

Hi,
I resolved this free goods return order Issues
I have done below configuration:
1- Do Item category assignment for free goods return process in tcode VA01
Sales Doc type –RE+ Item Category Grp- NORM + Item Usage- FREE + Higher level Item category –REN+ Item category –RENN
2- Do Copy Control for return free goods purpose in tcode VTAF
Header : RE(Tgt)+F2(Source)
Item : REN+RENN(Copy requirements-303+Data T-153+Data T-104+Data T-004)
Schedule : Blank
3 - Now create return order with reference of billing doc., take order type RE so now will show free goods quantity in the line item.
Thanks & Regards,
Jyoti Shukla

Return of Free goods item - Problem in item category

I am trying to create return order of Free sample billing
(ZFDP). The return order type for the free sample is ZFDR.
We have specified Item category for the ZFDR is RENN (Free good item) in IMG Activity -> Assign Item categories.
When I create order and save it, it prompts me to enter G/L Account.
This material is free. It should not prompt G/L Account for it. There is no revenue recognition specified for the item category. I tried changing item category to ZKLN i.e Free of charge item. This item category does not prompt for G/L Account while creating order. but I can not use this item category because it prompts me for Avialability. I can not remove the Avaialabilty check for it because the same item category is used in the Free sample order where availability check is required
In ZFDP order type, we are issuing 100% discount by using R100
discount condition. Please let me know how can I solve this problem.
I think there is some problem in my item category itself. .
My setting for Item category in IMG - Define item category is
same for both ZKLN and RENN. Only difference is RENN has returns
tick and pricing field is blank. In ZKLN pricing is defined as B- 100%
discount. I also tried changing the pricing option of RENN to B.
But still it is asking for G/L Account.
I can not use ZKLN instead of RENN because my ZKLN is used in the
Free item Sales order.
Please help.
Regards
Saurabh Gothivrekar

Hi
I got answer to my query. YOu need to specify the bill type while defining sales document type. This bill type should not have account assignment mentioned in it.
I changed the bill type, which does not have Account assignment procedure attached to it.
It has solved my problem

Free goods in return

Dear All
While taking return with ref to a particular invoice free goods are not copying into
Return sales order. I have checked that batches are specified mannually in sales order because of that
confirmation of service is not created for Delivery. If It is the reason why the main item is copying into Return Order.
In another case in the Original sales order Free good determined but not delivered because lack of stock,
in this case it is understood but system is showing the status of the orginal sales order is complete how come
it is possible.
Pl help.

Dear Sir,
I have maintained for the combination of TANN TO REN as follows:
copying requirement for VBAP --153
copying requirement for business data--104
copying requirement for VBPA---004
copying requirement --303
Pricing type --D
But with this free goods are not getting referenced to return order. Is there anything I missed ?? pls guide
Thanks,
Umesh Karanth

Free Goods not flowing when creating return order through invocie reference

Hi ,
we have configured free goods scenario for our client.
Free goods are determined in sales order based on condition maintained
In sales order Tan ,and Tann item category are determined and based on SO , delivery and billing type (F2 ) happens.
Now we are creating the RE return order , with reference to Billing document F2 , on copying the items , system is only copying the main goods article and free goods item cannot be determined .
we have done the following configutration ,
Item category assignment as RE NORM REN RENN (free goods )
Below detail of Copy controls
1) F2 to ZRET
Header level
data type 051 copy requiremetn 001
data type 301
data type 003
Item level
TANN to RENN
Data type151 copy reui 303
data type 102
data type 002
condition 251
can you please check and confirm , how this can be handled or pls give me the config steps
Thanks

Hi
If you want to happen this, you should assign the free goods procedure to the combination of Sales orgDistChDivDoc Pr ProcCust Pri Proc
Thanks,
Ravi

Free Goods Sales Return

Dear All ,
I want to configure free Goods ( Exclusive ) Sales Return Process . Pl. Help me out
Ex : 10 + 1 Free Goods and Complete sales is returned with free goods.
Thanks in adv
Regards

Hi TKG997 ,
Assign the the item category for higher level item TAN item category to be determined should be RENN in Configuration . Then maintain Copy control settings is required to be maintained from invoice or Return order.
This should come through . I am not in front of the SAP system to test this requirement . Hence ,Please test and confirm .
Thanks and regards
Veera
Edited by: veera PV on Jan 19, 2011 12:28 PM

Free goods issue in return order

Dear Guru's
Please help to resolve the below issue
We have Free goods process, If customer is ordered 10 goods will give 1 as free good total quantity 11 for this I have maintained the condition record, I have created a sales order for total quantity u2013 100 + 10 free goods = 110 when ever I have entered the main item (line item #10) system automatically proposes the free goods quantity in line item # 20, Out this hundred quantity customer has returned 50 quantity so I have created return order with reference to invoice so in return order both line items have been copied with actual quantity (100 + 10 Free goods). So I changed the main item quantity as 50 (because customer has returned only 50 quantities + free good (for 50 items) 5 = 55)
Here my requirement is when ever I have changed the main item quantity in return order system is not calculating the free good proportionately as per the free goods condition record.(for 10 item 1 item is free)
Ex:- when I have changed the return order main item quantity as 50 still free goods showing as 10 only(in line item #20) (which is for 100 quantity)
What customization is required system should update free goods proportionately as per the free goods condition record in Return order.
Regards,
Hari Krishan

Please post it in SD/MM forum.

Delete Free Goods Item from Sales Order Return

Hi Gurus!
Could you help me with my question below?
Version 6.0
We created a sales return with reference to a billing document containing a standard item and an inclusive free goods item.
During sales order processing we are trying to delete the free goods item and system does not allow us to do it.
Example:
Item         Mat              Quant.
10            AAA            10 bx              (Standard)
11            AAA             2 bx          (Free Goods u2013 Inclusive) -> Try to delete this line.
In our business customer can return any box/quantity and we need this flexibility to create returns with reference to both and one separated item.
Do you know if it is missing any configuration o if there is any Note for this topic?
Tks in advance for you attention.
T.Guimaraes

Hi,
Free goods is determined automatically in the sales order so you cant delete it manually.
Generally free goods are determined on particular quantity.
Like for every 10quantity you will get 2free.
So if you reduce the quantity of the main item then you free goods will automatically go.
This is the one way in which you can do that.
Other way is that create the new document pricing procedure and assign that one your return document type in VOV8.
Then go to IMG u2013 SD u2013 basic function u2013 free goods u2013 condition technique for free goods u2013 activate free goods determination.
Over here check whether your free goods is activated for the newly created document pricing procedure or not.
If yes then remove that entry and save the setting.
Now create the sales order and check out whether free goods is coming or not.
Please assign the pricing procedure also for your newly created document procedure for your return document otherwise there will be no pricing the return document.
Regards
Raj.

Return Item and Free goods check box in purchase order

Hi Guru:
I just got the question regarding the return item and free goods check box,my question is that if I check the free good check box,then the price of the matieral will be charged to zero,however,if I want to issue the return purchase order to the vendor,does I need to check the return box first and then issue the return order to the vendor? Then go to MIGO transaction to select the movement type 122 to return the goods,what's the whole precedure for returning the goods to the vendor,can anybody tell me,very appriated!

Hi,
Retun to vendor through have two types....
One is you have Po created, vendor send the item in that few items have rejected so you need to return the item to vendor......
here in MIGo chose returrn to vendor selce the PO numbere.... system automaticaly take the movent type 122....
sencond type is Retun PO..... In Po while creting the PO tick the return indication..
If you do the GR system will pick 161mopvent type.. ( GR returns)...
REgards
anand

Free goods return

Hi,
I have a typical problem while doing return of free goods.
I made copy control settings from billing to order (free goods invoice into returns order), it is working ok untill this time , it is copying all the free of charge items into returns order from the referenced invoice as it is.
1) As the customer returned freegoods the returned order also should have zero pricing and zero credit note billing.
But in the returns order it is determining the returns order pricing procedure with value, but the business does not want this way.
2} I also did in a different way this time in the copy control (billing to order) to reprice the pricing elements - now after this it picked up correctly the exact price conditions as it is from the free invoice into return order with net value of the order becoming ZERO. But as the item category determined was that of the returns, it gave net value zero in the incompletion error for the order and could not move forward.
3) I did in one more way, In the item category determination for the returns order type - I gave the 'free goods item category' as Mnlcategory apart from the returns item category being the default. After this I went and changed the determined return item category in the sales order to that of free goods item category manually. After this automatically
the pricing got changed to that of free goods pricing procedure. But after this the return order does not go to delivery at all saying order is not relevant for delivery. So this solution does not work.
So can you please suggest me how this requirement can be achieved ?
Hope I am clear if not you can get clarified again.
Regards,
Murali

Hi,
This may be fine for this case, but as explained earlier the same item category is being used when you are doing the normal returns without any reference (stand alone returns).
So how this will tackle if you remove the pricing indicator totally? I need to complete the return order as usual but with zero pricing- only when it is referred to free goods invoice and when stand alone returns (or) when referred to F2 value invoice, in these cases the returns will be with value.
Please get back to me with your answers.
regards,
Murali

A problem with return order with free goods

Hello
I am working on ECC 6.0
I am facing a problem with the return order the case is I created an order of 1000 pc with inclusive free goods (w/o item generation) condition record that for every 10 pc over the 100 the customer will take 1 free pc
1 pc = 10 $
100 pcs = 900 $
120 = 1080 $
the problem when I am creating a return order with 30 pcs the system calculate the price as if there are free goods the system returns the 30 pcs with 270 $ instead of 180 $ and it should not calculate the free goods because the remaining items are 90 pcs that should not take a free goods discount
Regards
Jacopo Francios

hi ,
Such scenerios can be tackled by different pricing procedure in return scenerio.
See Pricing procedure Depends on sales area + customer pricing procedure + Document pricing procedure .
So for Return document type please maintain different pricing than the normal scenerio this will solve ur problem.
This is generally done also for tackling such scenerios.
Thanks & Regards

Free Goods Flow in Return Sales Order

Dear Experts,
I have a question that is how to make the free good item(TANN in order and RENN in returns) flow automatically in the return sales order along with the REN items. Does it involve item category proposal in copy control for billing document to sales document.
Presently free item of preceeding billing document is not getting copied to my return order. Please inform us the config steps for the same.
Thanks in Advance,
Regards
Srini

Hi,
This scenario is not supported by standard SAP.Please go through the OSS notes--549505 or go through the link given below
[Constraints in Free Goods|http://help.sap.com/saphelp_47x200/helpdata/en/dd/55fa4e545a11d1a7020000e829fd11/frameset.htm]
You may need to go for a Z development to meet your criteria.
Regards,
Phani Prasad

Free goods in return order

Dear All,
We are creating return order with reference to billing document.Billing document has free goods as second line item .When I create return order only main item is getting referenced not the free goods .
Is it a standard behavior ? can we achieve to copy free goods in return order also??
Needed quick reply please... gone thru few sdn links .but all with confusing solution .....with all setting suggested I could not achieve
Kindly guide.........
Umesh Karanth

Dear Sir,
I have maintained for the combination of TANN TO REN as follows:
copying requirement for VBAP --153
copying requirement for business data--104
copying requirement for VBPA---004
copying requirement --303
Pricing type --D
But with this free goods are not getting referenced to return order. Is there anything I missed ?? pls guide
Thanks,
Umesh Karanth

Free Goods are not getting exploded in to Sales Return Order

Dear All
I have created one order in which I am giving 13:1 (inclusive) free goods using VBN1.
Order Qty               Converted to             Item Category
288 (13:1)              266 (With Price)      ZTAN
                               22 (Free)               ZTNN
I am having no problem upto Invoice. But while making return sales order with ref. to the invoice, it's throwing a message 'The system didn't find a valid bill of material' and free qty of 22 pcs are not getting imported into the return order.
Please help

Hi
Returns Orders has document category H where the free goods are not supported may be because of this it is not get imported.See details below.
http://help.sap.com/saphelp_47x200/helpdata/en/dd/55fa4e545a11d1a7020000e829fd11/frameset.htm
Regards
Ramesh

FREE GOODS DETERMINATION IN RETURN SALES ORDER

Hello SD experts,
When i am creating return sales order with reference to original invoice document, system copies only the main item,however it is not copying the Free Goods item even though it is displaying both the line items while adopting through option 'line items' in VA01.
I would like to request you, what system setting i need to do, so that it considers the free goods item too while adopting / copying from invoice document along with main item.
Any help for the above said regard is highly appreciable.
Thanks and Regards,
Vishwanath

Hi,
This scenario is not supported by standard SAP.Please go through the OSS notes--549505 or go through the link given below
[Constraints in Free Goods|http://help.sap.com/saphelp_47x200/helpdata/en/dd/55fa4e545a11d1a7020000e829fd11/frameset.htm]
You may need to go for a Z development to meet your criteria.
Regards,
Phani Prasad

Return free goods

Similar Messages

Maybe you are looking for