Return in third party

HI,
Please give me customization process of third party return process.
Thanks,
Rash.

Hi there,
There are 2 scenarios in 3rd party sales, One is where the vendor sends the goods to your plant & you do a GR into your plant. Then you process normal LF delivery from your plant. In that case it is a normal returns process where your RE order is based on a the invoice or original order.
2nd, vendor sends the goods directly to the customer. Even in that case customer returns the goods to your plant. Coz ciustomer doesnot know if it is a vendorr processed delivery or a standrad delivery. What all he knows is you have sent him the goods irrespective of from where the goods are actually shipped. In that case you will process returns order RE with respect to the invoice that you billed the customer.
For further info pls refer http://help.sap.com/erp2005_ehp_03/helpdata/EN/70/a7853478616434e10000009b38f83b/frameset.htm.
Regards,
Sivanand

Similar Messages

Sales returns in third party & intercompanty sales

hi friends,
In third party & intercompany sales how customer will return the goods.??
what is the business flow???
how credit note will Raise for customer???
thanks

Hi,
As per standard procedure in SAP sales returns in third party is not possible.Please refer OSS note no 751609.You need authorization to access this notes.
Please refer this link on sales returns in intercompany sales.
http://help.sap.com/erp2005_ehp_03/helpdata/EN/6f/28322ac77911d4b57d006094b9b9dd/content.htm
Thanks,
Vrajesh

Returns for Third-Party Sales

Hello Gurus
Could anybody give a step by step procedure for How does Returns take place in Third party Sales?

Dear Nadarajah,
thank you for your information. But I can only confirm again that officially this process is not supported by SAP. There have been many attempts to bring this functionality into the standard ( as the SAP employee working in this area I know this very well), but there have been always some technical problems or limitations which would do it impossible to release this functionality to the customer. The returns for the third-party order is therefore officially a not supported process at SAP ERP. The SAP note above documents this.
Be careful with workarounds, they can have many critical restrictions or limitations here. I am sorry that I cannot give you a more positive response.
But I hope that this info helps a little bit further.
Kind regards,
Akmal Vakhidov
Development Support IMs SD, SAP, Walldorf/Germany

Goods return from customer in third party business process

hi all sd gurus
here I ve adoubt regarding returns in third party business process query is how a customer send his foulty goods n how he gets his credit note plz explain eleborately plz help me out
thankx in advance
santosh

It has not been addressed in standard SAP. For further detais, go through Note 751609 - Returns for third-party process (cancellation)
thanks
G. Lakshmipathi

Return process in Third Party system

Dear Friends,
Please suggest me the complete process of return under Third Party Order system, with T codes and paths,
Regards,
Atul

Hi ATul
Officially the return process is not supported by standard SAP ERP system for the third-party process.This functionality was never designed and is not supported.
The note 751609 is the official statement of SAP to this problem.
But any return goods to vendor from customer can be settled through credit notes.
The process is to first pass a credit memo to Vendor and after the process the with reference to Sales order a third party credit memo can be issued to customer
Hope this will help you.
Regards
Ramesh

Return Of goods in Third Party Process

How to Take back goods Return of Third Party Sale Process?
Is Following Process Correct?
1)Third Party Order
2)Third Party Invoice(Dispatch from Vendor to Customer)
3)Return Order(with ref. to Invoice)
4)Return Delivery
5)Credit Memo
what are the Excise implications?
Reg,
Amol

SAP best practice does not tell you to create a return order and retrn delivery for 3rd party shipments. Generally, you would not like to take back the goods in your own plant for goods that were delivered by a 3rd party.
The customer would directly send back the goods to the 3rd party and you just issue a credit memo to the customer (can be w.r.t the original order or invocie). The company will then create a debit memo to the vendor.
If your client takes back the goods in his own warehouse, then you can follow the process of return delivery or else it is not required .

Return material to vendor procured through Third party PO

Hi Friends
We have a scenario where the materials sent to customers through third party sales order is retuned back as retuned stock.
This retuned material needs to be sent back to the vendor. Please let us know how this can be handled.
regards
R.Rajesh

Hi
i have an issue on the way we manage return from third party order but maybe it can help you to know how we proceed
third party order here is treated this way;
sales order with TAS triggering PR and then PO......we do MIGO when good reach customer ..then MIRO and finally customer invoice..ok..nothing really extraordinary !!
for the return we add a new item in the Sales order and then triggers a new PR..we go to our PO with ME22N and create a new item from the PR generated with the second sales order item
We set the return checkbox in the second PO item...and then we do MIGO to indicate that stock has been returned to the supplier ..and create the MIRO to be refunded by the supplier and finally we create a G2S invoice to refund the customer ....
it works good but...the overal status of the sales order remains "Being processed..." !! this is my problem and SAP do not want to help us coz a return flow on third party order is not covered by SAP in standard !
Regards
Laure imberti

Explain process andsteps involved in returns third party order processing?

explain process andsteps involved in returns third party order processing?
Thanks in Advance.
Nazim.

Hi,
when a customer returns the third party delivered material, take it into stock as a return material. We have done this by prefixing an R( R + original material Number) to such return materials. Now we again send this material to the third party who initially supplied it to the customer. For this we generate a subcontracting PO.
After the repair is done, we take the delivery of this material and again send it back to the customer.
This is how we have customized the third party returns.
Regards,
Sadhu Kishore

Return process in third party

Hi sap gurus,
please find one senario mentioned below
i have raised a sales order with 630 units of a third party material, followed by
630 units of Tata Swach Crystal were sold to M/s Friendu2019s Combine Indore (Madhya Pradesh) through third party sale order from TWGZ plant (Uttarpradesh) on 30/11/2011.
It was a CST sale. Here all the sales are made against advance payment.
Materials were purchased from The Supreme Industries Noida. Since it was a third party sale, initially Third Party Sale order (SO No - 2010209914) was created. Order type ZTPS.
From the sale order Purchase requisition was generated (PR No -3900009137 ) and then PO was generated (PO No - 4100007931).Based on the PO vehicle was loaded and GR (GR No - 5105605330) and Miro was done and then invoice (Invoice No u2013 2644001743) was generated in the warehouse (TWGZ plant).
Invoices were handed over to the driver and vehicle was dispatched for delivery of goods to Indore. Goods are invoiced on delivered basis (Vehicle is arranged by company).
Now on the way to Indore (in MP) vehicle met an accident and 50% of the materials got damaged.
50% good stocks were kept at transport go down for about 1 year where it took time for investigation to complete for insurance claim. In the mean time company has come up with a new warehouse at Indore (TWID plant). Now that the investigations are over, company wants to take GR/build up 50% good stocks in TWID plant.
Also note that after the accident to cater customer requirement, credit for 630 units were given to the customeru2019s account. Now it is also important to normalise customeru2019s account as because customer had already paid the amount in advance.
Now please suggest the ways to build up the 50% good stock in TWID plant.

Hello,
Firstly, let me request you not to disclose the Client's business details (like Customer Name, Vendor Name, Material Name, Plant codes, etc) on Public Forums.
Now, coming to your question, there are many angles to your question.
1. The Transaction has happened sometime in November 2010 & you too would know that MM & FI Periods would be closed by now.
2. Your client would have already filled Excise & Sales Tax Returns to espective authorities by now.
3. You have mentioned that after accident Credit of 630 Units was given to Customer? What do you mean by this statement? Was a Credit Memo was issued? or the Advance Payment received Entry was reversed? or another Delivery of 630 units was made to Customer?
4. What about Vendor? Has he already beed paid?
You will have to throughly discuss this matter with client & ask them what is that they exactly require to be done now & then explore the options.
Hope this helps,
Thanks,
Jignesh Mehta.

Return process in Third Party Sales

Hi ppl need some help,
In Third party Sales what happens if certain goods supplied by the Vendor to the customer are 'Defective' & are to be returned by the customer.
Does the customer return it to the Company to which he placed the order or he returns it to the Vendor.
How can we configure this process in SAP to settle the billing & issue the credit memo to the customer?
Shilpi

Hi Shilpi,
third party Return process you can configure like this,
Take return goods from ur customer, Your customer will return goods to you and not to vendor, remember one thing ur cutomer doesnt know who is vendor.
Create CR with refeerence to RE. Because RE will contain that Product and quantity which you ar getting back from the Customer and that you have invoiced the customer.
E.G. If you Sent 2 Quantiy of Materail XYZ at 50 Rs each to the customer, but you Got invoice from ur vendor at 40 Rs Each.
and if customer retuirn 1 quantity u have to return him 50 Rs and not 40 Rs.
So Create CR with respect to RE.
Hope this will help.
Revert back if u need any further help.
Thanks,
Raja

THIRD PARTY RETURN SALES

hi friends,
In third party RETURN SALES
what is the business flow???
After returning the goods to vendor, How we create creit note ??
means which reference( OR,PO,RE)???
thanks

Third Party Return Process
Please check this extract from the sap library :
If the vendor grants you a credit memo on a quantity or a value basis, you can then send this credit memo directly to your customer.
The billing type Third-party credit memo (G2S) is available for this. The billing type Third-party credit memo works with the item category TASG (third-party credit memo item). The Billing-relevance indicator F is set in Customizing for Sales for this item category. This means that the cost is not created. In Customizing for Sales, the item category TASG is set at item level in copying control for the billing type G2S (copying control sales document by billing document) as the target item category (source: TAS-> Target:> TASG.)
Process Flow
Create a billing documente with billing type Third-party credit memo (for further information, see the section Creating a billing document in the Billing document). Enter the third-party order as a document still to be processed. The quantities are automatically removed from the invoice.
The above is the process for giving a credit memo which can be adapted for return goods.
Regards,
Rajesh Banka

Return Sales of Third Party Sales

Dear Guru's,
My scenario is that I have done Third Party Sales with Shipping Notification (Sale Ord - PR - PO - MIGO - MIRO - Cust. Invoice) in SAP System. According to this vendor has delivered the material to the customer but customer found some damage to the material
and now the customer wants to return this material and also required credit for paid amount. So whom should the customer send this complaint (ofcorz to the company) and how the company will handle this return process to provide the credit to the customer.
Company can convince the customer for subsequent free of charge delivery also but tell me how that flow would be in SAP.
I have to map this with correct Financial impacts. Please Guru's guide me on the above scenario and if you need some more input
please ask me. Suggestions are also welcome.
regards,
Vojas

Dear Vojas,
You can ask your client as to how they process practically in this scenario.
You can do...
Create return sales order wrt original SO or Billing doc. --> Create return delivery with move. type 651. So there will not be any accounting doc. created --> then wrt return SO you can create credit memo or if the customer agrees, company can deliver free of charge material
Then
Create Subsequent FOC SO wrt original SO -
Here For this FOC SO, at schedule line VOV6, assign Order type as NB- PR and Item category as 5. So again PR will be created and you can process like normal Third party process. Here you will not bill the customer.
Hope you get some inputs
regards,
Sagar

Issue in returns PO process- Third party

Hi All,
We have an issue in returns PO process -Third party
Customer Forward Processp flow as below
OR (US Sales Order) -> US Purchase Requisition (NB) -> US Purchase Order (NB) -> MIGO (Mvt 101) -> MIRO (Vendor Invoice) -> F2 (Customer Invoice)
Customer Return Process:as below
ZREP (with US customer) -> US Purchase Requisition (NB) -> US Purchase Order Return (NB) -> MIGO (Mvt 161) -> MIRO (Vendor Credit Memo) -> ZRE (Customer Credit Memo)
When the user raises Return purchase order , it is taking the price from Inforecord for current validity date.
But ,Our user wants , it should select the same price from the initial purchase order( as in forward process) even though the price changed in Inforecord for the current validity date when the Return purchase order raises .
Please advise how to achevie this reqmt. Any user exits available.
Regards,
Amara.
Edited by: AMARA LAKSHMANA RAO on Dec 3, 2008 4:01 AM

Hi ,
Thank you for the answer . Actually the user wants to capture the same price from the initial PO (forward cycle) into the returns PO(return cylce) .
For example initial PO (forward cycle) raised on 01.11.2008 at price $100 , then Inforecord changed at price from $100 to $200 on 20.11.2008.
User raised the returns PO(return cylce) on 21.11.2008 , then price is taking as $200 . But the user wants to capture the old price ($100) from the initial PO in to the return PO .
How it can acheived.
Regards,
Amara

Questtion about Third party returns process

Hi All,
We have an issue in returns PO process -Third party
Customer Forward Processp flow as below
OR (US Sales Order) -> US Purchase Requisition (NB) -> US Purchase Order (NB) -> MIGO (Mvt 101) -> MIRO (Vendor Invoice) -> F2 (Customer Invoice)
Customer Return Process:as below
ZREP (with US customer) -> US Purchase Requisition (NB) -> US Purchase Order Return (NB) -> MIGO (Mvt 161) -> MIRO (Vendor Credit Memo) -> ZRE (Customer Credit Memo)
When the user raises Return purchase order , it is taking the price from Inforecord for current validity date.
But ,Our user wants , it should select the same price from the initial purchase order( as in forward process) even though the price changed in Inforecord for the current validity date when the Return purchase order raises .
Please advise how to achevie this reqmt. Any user exits available.
Regards,
Amara.

Hi Amar
Can you you share the solution you achieved , which will be the usefull to other members
of the forum also. Bcoz as fas as I am concerned SAP doesn't suppot the return process
in third party sales. Did you use any user exits?
Thanks
Sushant

Third Party Sales Returns process

Hello All
We have a third-party sales process which is automated i.e Sales order and Purchase requisitions(VA01) are created using the data coming in the incoming EDI file, the Purchase requisition is automatically converted to a Purchase order, the Invoice Reciept(MIRO) is posted and the Sales Invoice (VF01) is posted.
The question is how do we handle the Returns or the Credit process?
Is there a way I can configure the system to create a Returns order which will also update the Pur.Req quantity then the Purchase order quantity or directly the Purchase order quantity. I can then use this information to raise a credit to the Vendor Invoice.
I don't want to just raise a credit memo and update the sales side and leave the purchase side open.
I appreciate your reply.
Best Regards
Rama

Third Party Return Process
Please check this extract from the sap library :
If the vendor grants you a credit memo on a quantity or a value basis, you can then send this credit memo directly to your customer.
The billing type Third-party credit memo (G2S) is available for this. The billing type Third-party credit memo works with the item category TASG (third-party credit memo item). The Billing-relevance indicator F is set in Customizing for Sales for this item category. This means that the cost is not created. In Customizing for Sales, the item category TASG is set at item level in copying control for the billing type G2S (copying control sales document by billing document) as the target item category (source: TAS-> Target:> TASG.)
Process Flow
Create a billing documente with billing type Third-party credit memo (for further information, see the section Creating a billing document in the Billing document). Enter the third-party order as a document still to be processed. The quantities are automatically removed from the invoice.
The above is the process for giving a credit memo which can be adapted for return goods.
Regards,
Rajesh Banka
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Return in third party

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